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Elo TouchSystems Touch Solutions 1723L User Manual

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USER MANUAL
Elo Touch Solutions
1523L and 1723L Touchmonitors
SW601951 Rev B

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Summary of Contents for Elo TouchSystems Touch Solutions 1723L

  • Page 1 USER MANUAL Elo Touch Solutions 1523L and 1723L Touchmonitors SW601951 Rev B...
  • Page 2 Copyright © 2015 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
  • Page 3: Table Of Contents

    Table of Contents Chapter 1: Introduction ...................4 Chapter 2: Installation .....................5 Chapter 3: Mounting ....................9 Chapter 4: Operation ..................... 12 Chapter 5: Technical Support ................17 Chapter 6: Safety & Maintenance ..............19 Chapter 7: Regulatory Information ..............21 Chapter 8: Warranty Information ...............
  • Page 4: Chapter 1: Introduction

    Chapter 1: Introduction Product Description Your new touchmonitor combines the reliable performance of Elo Touch Solutions touch products with the latest developments in touch technology and display design. This combination of features creates a natural flow of information between the user and the touchmonitor. This touchmonitor incorporates a 16.2M color, active matrix thin film transistor LCD panel to provide high quality display performance.
  • Page 5: Chapter 2: Installation

    Chapter 2: Installation Unpacking the Touchmonitor Open the carton and verify that the following items are present: • Touchmonitor with removable protective sheet for its face • User Manuals CD • Japanese language regulatory information pamphlet • Quick Install Guide •...
  • Page 6 Stand Positions The stand of the touchmonitor can be converted between two positions: the low profile “hostess” position and the high profile “upright” position. The touchmonitor ships in the low profile “hostess” position. Low profile (“hostess”) position User Manual: 1523L, 1723L SW601951 Rev B, Page 6 of 26...
  • Page 7 To convert the stand into the high profile “upright” position, secure the thumbscrews into the high or “H” screw-holes in the bottom of the base. Upright position To convert the stand into the low profile “hostess” position, secure the thumbscrews into the low or “L”...
  • Page 8 Touchmonitor Connections 1. Connect the DVI or VGA video cables between the monitor’s DVI/VGA input connectors and your DVI/VGA video source, respectively. Tighten the video cable’s screws for best performance. 2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB port.
  • Page 9: Chapter 3: Mounting

    Chapter 3: Mounting Rear VESA Mount For the 15-inch touchmonitor, a four-hole 75x75mm mounting pattern for M4 screws is provided on the rear of the monitor. Remove the stand using a Phillips screwdriver to access this mounting interface. The VESA FDMI-compliant counting is coded: VESA MIS-B, 75, C. User Manual: 1523L, 1723L SW601951 Rev B, Page 9 of 26...
  • Page 10 For the 17-inch touchmonitor, a four-hole 75x75mm mounting pattern for M4 screws is provided on the rear of the monitor. Remove the stand using a Phillips screwdriver to access this mounting interface. The VESA FDMI-compliant counting is coded: VESA MIS-B, 75, C. User Manual: 1523L, 1723L SW601951 Rev B, Page 10 of 26...
  • Page 11 Base Mount For the 15-inch touchmonitor, a threaded three-hole mounting pattern for M4 screws is provided on the bottom of stand base for mounting or securing. For the 17 inch touchmonitor, a threaded three-hole mounting pattern for M4 screws is provided on the bottom of stand base for mounting or securing.
  • Page 12: Chapter 4: Operation

    Chapter 4: Operation Power To turn the touchmonitor on or off, press the touchmonitor power button once. The Power Status LED on the bottom of the touchmonitor functions according to the following table: TouchMonitor/Computer Module status LED status SLEEP PULSING The system consumes low power when in SLEEP and OFF modes.
  • Page 13 needed, through the Calibration function in the Elo driver control panel. The iTouch Plus driver will only support multiple monitor if they are all using the iTouch Plus touch technology. For more configuration options, double click on the EloConfig desktop shortcut to open up the Elo Touchscreen Configuration screen.
  • Page 14 For computer output resolutions at non-native resolutions, the monitor will scale the video to its panel’s native resolution. This involves stretching or compressing the input image as needed in the X- and Y-dimensions to fit the display’s native resolution. An unavoidable byproduct of the scaling algorithms is a loss of fidelity when the computer’s output video image is scaled by the monitor to fit the display.
  • Page 15 The OSD buttons control an on-screen graphical user interface, which displays on top of your input video. This allows for intuitive adjustment of the following display parameters: Parameter Available Adjustment Increase/decrease monitor brightness Brightness Default: Maximum Increase/decrease monitor contrast Contrast Default: Best gray-shade performance Allows fine adjustments of the panel’s pixel dot clock Clock...
  • Page 16 Selects which language the OSD information is displayed in. The available languages are: English, French, Italian, German, Spanish, Simplified Chinese, Traditional Language Chinese, and Japanese Default: English Volume Adjusts the volume of the internal speakers and headphone output Toggles the audio output between Muted and Not Muted Mute Default: Not Muted Recall...
  • Page 17: Chapter 5: Technical Support

    Chapter 5: Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting Check that the DC power adaptor is properly The touchmonitor does not respond when connected...
  • Page 18 Technical Assistance Visit www.elotouch.com/products for technical specifications for this device Visit www.elotouch.com/go/websupport for online self-help. Visit www.elotouch.com/go/contactsupport for technical support. See this user manual’s last page for worldwide technical support phone numbers. User Manual: 1523L, 1723L SW601951 Rev B, Page 18 of 26...
  • Page 19: Chapter 6: Safety & Maintenance

    Chapter 6: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor. They are not user-serviceable. Ensure that your installation is equipped to maintain the specified environmental conditions listed in the Technical Specifications chapter. Care and Handling The following tips will help keep your touchmonitor functioning at an optimal level: Disconnect the AC power cable before cleaning.
  • Page 20 Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. User Manual: 1523L, 1723L SW601951 Rev B, Page 20 of 26...
  • Page 21: Chapter 7: Regulatory Information

    Chapter 7: Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 22 as required by EMC Directive 2004/108/EC as indicated in European Standard EN 55022 Class B and the Low Voltage Directive 2006/95/EC as indicated in European Standard EN 60950. General Information to all Users: This equipment generates, uses and can radiate radio frequency energy.
  • Page 23 III. Agency Certifications The following certifications and marks have been issued or declared for this monitor: Australia C-Tick Japan VCCI Taiwan BSMI Canada CUL, IC Korea KCC, United States FCC, e-Standby China CCC Mexico CoC Europe CE IV. China RoHS In accordance to Chinese law (Administration on the Control of Pollution Caused by Electronic Information Products), the section below lists out the name and amount of the toxic and/or hazardous materials that this product may contain.
  • Page 24 Explanation of Markings (1). In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
  • Page 25: Chapter 8: Warranty Information

    Chapter 8: Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the Touchmonitors and their components is 3 (three) years. Seller makes no warranty regarding the model life of components.
  • Page 26 Check out Our Website! www.elotouch.com Get the latest... • Product Information • Specifications • News on upcoming events • Press releases • Software drivers • TouchMonitor Newsletter Getting in Touch with us To find out more about the extensive range of Elo touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: North America Tel 800-ELO-TOUCH...

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