Parking A Call - Splicecom PCS 570/G User Manual

PCS 570 User Manual
Alternatively,
4 To clear the call that you are currently connected to and return to the original call press the
Recall button, or wait for the other end to hang up.
Please note that you will only lose the caller if you or the caller hang up. Use the Recall button to return to
the caller.
Alternatively,
4 To return to the original call and place the second call on hold, press the context sensitive
key beside the Switch icon.
5 Use the context sensitive key beside the Switch icon to toggle between the two calls.
6 Finally, to connect the two calls (regardless of which call you are currently connected to)
replace your handset or press the Speaker button (if using hands free).
Alternatively,
6 To clear the call you are currently connected to and return to the other call press the Recall
button, or wait for the other end to hang up.
Unannounced Transfer (Blind Transfer)
1 Place the call on hold by pressing the Recall button
2 Enter the number to be dialled (internal or external number).
3 Once the ringing tone is heard replace your handset or press the Speaker button (if using
hands free). You will no longer have control of the call.
Receiving a Transferred Call
When you have received a transferred call the route of the call can be viewed in the History pane.
Press the context sensitive key beside the Notes icon

Parking a call

The Park facility allows calls to be put on hold in a system area so that the call can be picked up from any
other extension on the system. The PCS 570 provides four Park icons to access Park slots 1, 2, 3 and 4, by
Basic Call Handling
PCS 570 User Manual V1.2/0611/3
The History pane will display each User that has handled the call
together with the date and time of the call.
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