Pick Up A Parked Call - Splicecom PCS 570/G User Manual

PCS 570 User Manual
default. If a call is parked via one of these Park icons all users of a PCS 570, 560 and 410, PCS 100, PCS 60
and PCS 50 with access to these Park slots will see the call parked and can retrieve the call if required.
Park a call
The details of the caller will be displayed against the relevant Park slot.
Please note:
if the original call was made or answered using the handset, when the call is parked Call Status will

remain allowing you to pick up another parked call. Replace your handset if this is not required.
if the call was made or received in hands free mode you will return to the idle page and the park

slots will not be displayed

Pick up a parked call

1 Press the Favourites button
2 The details of the caller will be displayed against the relevant Park slot.
3 Press the context sensitive key beside the Park slot required
Please note:
If you pick up a parked call while in the progress of another call, this call will be automatically parked

in the next available slot.
Calls can be parked via a short code. This is useful if you wish to park a call into a park slot not

displayed on your PCS 570. Please refer to your System Administrator for the relevant short code.
Calls can be picked up via a short code. This is useful if you wish to pick up a call parked in a slot not

displayed on your PCS 570. Colleagues who are using an analogue handset may also need to use a
short code to pick up a call. Please refer to your System Administrator for the relevant short code.
If a parked call is not picked up within 5 minutes (the default Park Timeout) the call will be

represented to you and can be answered in the normal way.
If the Companies feature is being used on your telephone system and

you are unable to pick up a call parked by a colleague you may be operating within a different

"Company" to your colleague. Please refer to your System Administrator for further details.
you belong to a "Company" this Company may be configured with a different Park Timeout to

the default 5 minutes described above. Please refer to your System Administrator for further
details.
By default the four Park icons displayed are configured to access Park slots 1, 2, 3 and 4. However if

you wish the icons to access alternative Park slots in order to create either group or "private" park
12
Press the context sensitive keys beside the park slot required
Basic Call Handling
PCS 570 User Manual V1.2/0611/3