Panasonic KX-TGP600 Administrator's Manual page 331

Base Unit STATUS Indicator
Problem
The STATUS indicator continues flashing
in amber rapidly.
The STATUS indicator continues flashing
in amber.
The STATUS indicator light is amber.
The STATUS indicator is off.
The STATUS indicator continues flashing
in green rapidly.
The STATUS indicator flashes quickly in
the order of red ® green ® amber ® off
® red ® green ® amber ® off ....
The STATUS indicator flashes slowly in
the order of red ® green ® amber ® off
® red ® green ® amber ® off ....
Document Version 2015-02
•
An IP address may not have been acquired or the static IP
address is not appropriate. Check the unit's IP address (→
see 1.1.3 Basic Network Setup).
It is recommended to perform the following.
•
Network settings may not be correct. Check the unit's IP
address (® see 1.1.3 Basic Network Setup).
•
Many installation issues can be resolved by resetting all
the equipment. First, shut down your modem, router, hub,
base unit, and PC. Then turn the devices back on, one at
a time, in this order: modem, router, hub, base unit, PC.
•
If you cannot access Internet Web pages using your PC,
check to see if your phone system is having connection
issues in your area.
•
Check the VoIP status in the Web user interface and
confirm that each line is registered properly (® see To
check the setting status in the Web user interface in
this section).
•
Check that the SIP server address, URLs of the
configuration files, encryption key, and other required
settings are correct.
•
Check the firewall and port forwarding settings on the
router.
•
For details about settings, consult your network
administrator or phone system dealer.
•
Unplug the unit's AC adaptor to reset the unit, then
reconnect the AC adaptor. If using PoE, disconnect the
LAN cable, then connect the LAN cable again. If the
STATUS indicate is still flashing in amber rapidly, there
may be a problem with the base unit hardware. Contact
your phone system dealer/service provider.
•
The unit's IP address may conflict with the IP address of
other devices on your local network. Check the unit's static
IP address (® see 1.1.3 Basic Network Setup).
•
The base unit power is off.
•
The Ethernet cable is not connected properly. Connect it.
•
The unit is operating normally. The base unit's system is
busy. Wait until the STATUS indicator is flashing or the
indicator remains lit.
•
The unit is being returned to its factory default settings.
Wait until it has finished.
•
When the STATUS indicator flashes in this way after the
unit is turned on, the unit is in maintenance mode. Turn the
unit off and back on again.
8.1 Troubleshooting
Cause/Solution
Administrator Guide 331