Gateway ALR 9250R User Manual page 179

Problems with application software
If you have problems with application software, do the following:
•
Verify that the software is properly configured for the system. See
the software installation and operation documentation for
instructions on setting up and using the software.
•
Try a different copy of the software to see if the problem is with the
copy you are using.
•
Make sure all cables are installed correctly.
•
Verify that the system board jumpers are set correctly. See "Setting
the jumpers" on page 174.
•
If other software runs correctly on the system, contact your vendor
about the failing software.
If the problem persists, contact the software vendor's customer service
representative for assistance.
Bootable CD-ROM is not detected
Check the following:
•
Is the BIOS set to allow the CD-ROM to be the first bootable
device?
Chapter 7: Troubleshooting 165