Systematic Telephony - Proximus Forum 500 User Manual

Systematic Telephony

Systematic Telephony
The Forum 500 / Forum 5000 communications system, referred to hereafter
as "the Forum 500 / Forum 5000", enables the connection of standard
terminals (standard analogue telephones, ISDN telephones and cordless GAP
telephones). SMS-enabled terminals and SIP terminals can also be used. It is
possible to operate the so-called standard terminals on an Forum 5500
communications system if the system is equipped with the corresponding
telephony interface cards.
With this configuration you can telephone conveniently and use the features
of the Forum 500 / Forum 5000 via code-number procedures. This guide
describes how you operate your telephone in order to use the desired func-
*
tions. In most cases, you can do this by pressing the key combination and
# R
, , together with a specific sequence of digits.
Please note the specific operating characteristics of your telephone:
On standard analogue telephones featuring pulse dialling, it is not possible
* #
to enter data with the star key or hash key .
As a result, the functionality of the Forum 500 / Forum 5000 features is
only available to you on a limited basis, if at all. Consequently, entries made
using pulse dialling are not accepted by the Forum 500 / Forum 5000. It is
thus better to use telephones equipped with dual-tone multi-frequency
(DTMF) dialling. Modern telephones often allow you to switch between the
two dialling modes.
When telephoning via SIP (i. e. telephoning via the Internet Protocol "Session
#
Initiation Protocol") entry of the hash key is only permitted at the end of a
code-number procedure or of a call number. You can thus only use a part of
the code-number procedures on a SIP terminal. Furthermore, some SIP
terminals offer operation of features at the mere press of a button. Please
review the user guide of the manufacturer.
In the case of ISDN telephones, certain features can be operated via menus or
function keys. Refer to the operating instructions of these telephones for
details.
On telephones with a display, you can read the caller's call number if the
telephone supports this feature and the caller has activated it. What other
information is displayed depends on the telephone. Charge display (ISDN tele-
phones only) requires prior configuration by your network operator.
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