System Features; Introduction; Answering Calls - Avaya 4602 User Manual

System Features

Introduction

As well as your phones' specific features, you can access a number of system features by dialling short
codes.
These instructions are for the system's default configuration. They assume that you are using the default
feature codes. It also assumes that you have full access to all features and the public phone network.

Answering Calls

To answer a call at your own extension:
•
Pick up the handset and begin speaking.
The default ringing cadences are:
•
Internal calls - single ring cadence.
•
External calls - double ring cadence.
These can be changed by your system administrator.
To answer a call at another extension:
You can answer from your own phone by using Call Pick-Up; lift your handset and dial:
•
*30 to answer a call ringing anywhere.
•
*31 to answer a call within your group.
•
*32*201# to answer the call for a particular extension, in this example 201.
Note
•
If your phone rings for any longer than a specified period (15 seconds in default), any re-direction
feature that you have activated, such as voicemail or call forwarding, will come into effect.
4602 and 5602 User Guide
IP Office 15-601079 Issue 04c (1st June 2008)
Page 13