Troubleshooting Checklist; Image Is Not Transferred; Although Images Are Transffered - Hamamatsu Photonics C11440-22C Insctruction Manual

C11440-22C Instruction manual_Ver.1.4

13. TROUBLESHOOTING CHECKLIST

If an abnormality occurs, look up the possible causes in the following tables and, if
necessary, report the details to Hamamatsu subsidiary or local distributor.

13-1 IMAGE IS NOT TRANSFERRED

Cause
AC adaptor or other cable is loose
AC adaptor or other cable is broken
The correct command has not been sent
to the camera

13-2 ALTHOUGH IMAGES ARE TRANSFFERED

(1) Scratches or discoloration visible on the screen
Cause
Lens is dirty
(2) Image is blurred
Cause
Lens is not focused
Condensation appear
(3) Only shadowed images are output
Cause
Lens mount cap has been left on
Amount of light is too much or too low
(4) All screens overflow
Cause
Too much amount of light
Contrast enhancement is too high
(5) Noise appears on the screen
Cause
Exogenous noise
Poor connection of internal connector
Defective circuit system
36
Measures
Reconnect the cable
Replace the cable
Recheck command
Measures
Wipe the lens
Measures
Contact Hamamatsu subsidiary or local distributor
Confirm the operating environmental conditions
Measures
Remove the cap
Reduce amount of light
Measures
Reduce amount of light
Reduce gain
Measures
Find and remove cause
Contact Hamamatsu subsidiary or
local distributor
Chapter
7
7
Chapter
12
Chapter
17
8
Chapter
Chapter
Chapter
17