Troubleshooting; Image Is Not Transferred; Although Images Are Transferred - Hamamatsu Photonics C11440-42U30 Instruction Manual

C11440-42U30/C11440-42U31 Instruction manual_Ver.1.2

12. TROUBLESHOOTING

If an anomaly occurs, look up the possible causes in the following tables and, if necessary,
report the details to a Hamamatsu subsidiary or your local distributor.

12-1 IMAGE IS NOT TRANSFERRED

Cause
AC adapter or other cable is loose
AC adapter or other cable is broken
The correct command has not been sent to
the camera

12-2 ALTHOUGH IMAGES ARE TRANSFERRED

(1) Scratches or discoloration visible on the screen
Cause
Lens is dirty
(2) Image is blurred
Cause
Lens is not focused
Condensation appear
(3) Only shadowed images are output
Cause
Lens mount cap has been left on
Amount of light is too much or too low
(4) All screens overflow
Cause
Too much amount of light
Contrast enhancement is too high
(5) Noise appears on the screen
Cause
Exogenous noise
Poor connection of internal connector
Defective circuit system
46
Measures
Reconnect the cable
Replace the cable
Recheck command
Measures
Wipe the lens
Measures
Contact Hamamatsu subsidiary or local distributor
Confirm the operating environmental conditions
Measures
Remove the cap
Adjust amount of light
Measures
Reduce amount of light
Reduce gain
Measures
Find and remove cause
Contact Hamamatsu subsidiary or
local distributor
Chapter
7
7
Chapter
11
Chapter
16
13
Chapter
Chapter
Chapter
16