Escene SayHi ES620 User Manual
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Escene SayHi ES620 User Manual

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  • Page 1 ES620 IP PHONE User Manual www.escene.hk Escene Communication...

  • Page 2: Table Of Contents

    Language ..........................21 SIP Account Settings ....................... 21 Network Setting ........................22 Customizing Rings and Volume ....................23 7. Web Settings ..........................25 Account and Sip server ......................25 Extension set ........................... 26 Codec Selection........................27 Contact ............................ 28 www.escene.hk Escene Communication...

  • Page 3: Getting Started

    VoIP Protocol SIP 2.0 Network HTTP, BOOTP, TFTP, *IEEE 802.1Q, *IEEE 802.1X Protocol Codec G.723.1, G.729 A, G.711 A/U, G.722 TOS, Jiffer Buffer, VAD, CNG, G.168 (32ms) Network 2*RJ45 10/100M Ethernet interfaces（LAN/PC） IP Assignment: Static IP or DHCP www.escene.hk Escene Communication...
  • Page 4 PnP (Plug & Play) Used as intellectual terminals Upgrade: HTTP/TFTP/PnP Auto-provision Management Configurations: Phone/Web/Auto-provision Debug: Telnet/Phone/Web Power Supply Power adapter: AC 100-240V input and DC 12V/1A output PoE (IEEE 802.af) Specification Storage Temperature: 0℃-60℃ Operating Humidity: 10%-90% Size 254mm*205mm*87mm www.escene.hk Escene Communication...

  • Page 5: Connecting Your Phone

    ES620 IPPhone 2. Connecting Your Phone Your system administrator will likely connect your new SayHi ES620 IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone.
  • Page 6 5) If you want to connect an ESM (Extension set), you could connect it (any interface) to the EXT interface on the phone with a RJ-45 cable (a straight-through cable), and the second ESM can be connected to the first one too. It supports 6 ESMs. www.escene.hk Escene Communication...

  • Page 7: Phone Overview

    ES620 IPPhone 3. Phone overview Understanding Buttons and Hardware From figure 3.1 to figure 3.2,you can understand buttons and hardware about SayHi ES620。 Figure 3.1 SayHi ES620 overview ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 8 Hotline number can be used to bind in order to achieve speed dial; Turn on BLF: Red, steady: Remote line is busying. Yellow-green, steady: Remote line is idle. Back button: Return to the standby interface; “Up”: Open “Speed Call” list; Navigation “Down”: Open “Missed Calls” list: button www.escene.hk Escene Communication...
  • Page 9 Red flashing: There are incoming call； Red, steady: Missed Calls, or phone busy; Hands-free Hands-free voice of the output. microphone Line Expansion Maximum support 6 ESM32 line expansion module (the total of Module 192 programmable buttons) Figure 3.2 Interfaces of SayHi ES620 www.escene.hk Escene Communication...
  • Page 10 Support RJ11 interface connection Handset port Connect the Handset Reserved port Enhanced scalability: 1) EXT: ESM interface； 2) SOR: S-FXS O-FXO R-record LAN port Connect to a LAN interconnecting device PC port Connect to a local PC www.escene.hk Escene Communication...

  • Page 11: Understanding Phone Screen Features

    ES620 IPPhone Understanding Phone Screen Features This is what your main phone screen might look like with an active call: Figure 3.3 LCD of SayHi ES620 ○ ○ ○ ○ ○ ○ ○ ○ ○ Screen Functions Time and Data...
  • Page 12 : dialing 7） : talking 8） : ringing 9） : Transferring a call 10） : 3-ways conference 11） : speed dial key Softkey labels Each displays a softkey function. To activate a softkey, press the softkey button. www.escene.hk Escene Communication...

  • Page 13: Basic Call Handing

    Note: The bold type of the following text and following a “button” in table signifies the phone's button (for example, OK button), and the signifies softkey. Placing a Call Here are some easy ways to place a call on SayHi ES620 IP Phone: : If you want to... Then... --1）Hear the dial tone；...

  • Page 14: Answering A Call

    • If you make a mistake while dialing, press C button to erase digits. Answering a call You can answer a call by simply lifting the handset，or you can use other options if they aer available on SayHi ES620: If you want to... Then...

  • Page 15: Ending A Call

    Put a call on hold --Press HOLD button, -or press Hold a line and switch to Press another Line button for the appropriate line another line Resume a call on current line --Press HOLD button, -or press www.escene.hk Escene Communication...

  • Page 16: Transferring Calls

    --4) Press “#”（default) (Blind transfer) -or press , then transfer the call; -or wait five seconds(default)then transfer the call Blind transfer to the --1) Press TRANSFER button or press held line --2) Press the Line button of held line www.escene.hk Escene Communication...

  • Page 17: Using Mute

    -or press MENU or OK button > “Function setting” > “DND” >(select line) “Disable” 3-way Conference You can establish a three-party conference, during the conversation three phone parties can communicate with each other. If you want to... Then... Invite transfer --1) When transfer recipient answer call, press www.escene.hk Escene Communication...
  • Page 18 --1) when one phone line is holding on and the other line is busy; with held line --2) Press CONFERENCE button, -or Press Soft key --3) press the held line's programmable button, the 3-way Conference establish will www.escene.hk Escene Communication...

  • Page 19: Advanced Call Handling

    --3) Select the “add group” then press OK button or --4) Use the navigation keys to select content, press OK button or to set and modify: -Group name: name of the group -Description: description of the group www.escene.hk Escene Communication...
  • Page 20 --3) Select the contact, press the OK button or (to edit the contact‟s information, press OK button or Call from phone --1) Press soft key, book -or press MENU button > “Phone book”, -or press Directories button > “Phone book”; www.escene.hk Escene Communication...

  • Page 21: Speed Dialing

    -or press MENU button > “Phonebook”; --2）Select “View All”. --3）Select a contact and press --4）Modify Speed dial index; --5）Choose a key for Speed dial index(Index1~Index8); --6）Press OK button; --7）Press Cancel Speed Dials ，or press Menu>Phonebook. --1）Press www.escene.hk Escene Communication...

  • Page 22: Using Call Logs

    --2) If you want to delete an entire call record list, you have to select this record list from the logs and press Tips • Each call log store up to 20 entries on SayHi ES620 IP phone. www.escene.hk Escene Communication...

  • Page 23: Keypad Instruction

    SIP Account Settings SayHi ES620 series IP phone make calls based on sip accounts, SayHi ES620 series IP phones can support 8 independent SIP account, each account can be configured to different SIP server.

  • Page 24: Network Setting

    If you want to… Then… --1) Choose “System setting” > “Advanced setting”； network setting --2) Enter the password required（The default is empty) ； --3) Choose “Network”, you can configure the following parameters: -Type: static IP or DHCP www.escene.hk Escene Communication...

  • Page 25: Customizing Rings And Volume

    Press softkey to return to previous menu. --1) Choose “System setting” > “Phone setting” > “Volume setting” Adjust the volume level --2）You can adjust the volume level of following types -Ring volume: Phone call ring volume, www.escene.hk Escene Communication...
  • Page 26 ES620 IPPhone -Handset volume: Handle output volume， -Handset mic volume: Handle input volume， -Speaker volume: Hands-free speaker output volume， -Speaker mic volume: Hands-free input volume， -Headset volume: Headphone output volume， -Headset mic volume: Headset microphone input volume www.escene.hk Escene Communication...

  • Page 27: Web Settings

    It is authenticated ID for authentication Authenticate Name It is authenticated ID for authentication Password It is provided by administrator for registration SIP Server Server for registration, provided by administrator Register Expire Time IP phone automatically registered every time www.escene.hk Escene Communication...

  • Page 28: Extension Set

    --Speed Dial: Enable speed dialing in this key; --Widelink BLF+ Speed Dial Account A SIP account relates to this key, another word, you will call this hotline by this SIP account. Name Description of this hotline. Number Number relates to this key. www.escene.hk Escene Communication...

  • Page 29: Codec Selection

    2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codecs list, and press to move to the other list. 3) Choose Submit to save the change. Of course, you can control the voice bulk in this choose. www.escene.hk Escene Communication...

  • Page 30: Contact

    You can assign a contact to a specific group. If there isn‟t any group set on the phone, the group is None by default. Account ID Select a SIP account relating this contact, that is you can dial to the www.escene.hk Escene Communication...
  • Page 31 Besides, you can add, edit and delete group by click “Contact” > “Group”. The operation is similar to phone book. ---------------------------------------------------------------------------------------------------------------- Address: Room 209, Yuehe Building, 54-56 Huacui Street, Tianhe Industrial Zone, Guangzhou, China Postal Code: 510665 Tel: 86-20-85543101 Fax: 86-20-85540528 http://www.escene.hk Technical Support: Tel: 86-20-88130114 E-mail: support@escene.cn www.escene.hk Escene Communication...

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