Installing Plug-In - Brickcom CB-100A series User Manual

Installing plug-in

For the initial access to the Network Camera in Windows, the web browser may prompt for
permission to install a new plug-in for the Network Camera on the Internet Explorer.
Permission request depends on the Internet security settings of the user's PC or notebook. If
the highest security level is set, the computer may prohibit any installation and execution
attempt. This plug-in has been registered for certificate and is used to display the video in the
browser. Users may click on to proceed. If the web browser does not allow the
user to continue to install, check the Internet security option and lower the security levels or
contact your IT or networking supervisor for help.
NOTE – If error or fail occurred, it is because of the version of the Electronic Signature is
newly released, VeriSign has not submitted to Microsoft Windows update for validation.
Therefore, user default will not have its root certificate. If IE discovers that there is no root
certificate after user's PC connected to IPCam, it will automatically redirect to VeriSign Web
site to download and install the latest root certificate to make the installation successfully. If
the user's computer is able to connect to IPCam, but unable to access to the internet, then it
would not be able to download the latest root certificate, therefore the installation will fail.
This problem can be resolved if computer can be connected to both internet and IPCam at the
same time and will not recur when Windows update patches become available.
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