Yeastar Technology MyPBX U520 Installation Manual
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Yeastar Technology MyPBX U520 Installation Manual

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MyPBX U520 Installation Guide
MyPBX U520 Installation Guide
Version: V1.1
Yeastar Technology Co., Ltd
th
Date: 9
, Aug, 2013
http://www.yeastar.com
1/17

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  • Page 1 MyPBX U520 Installation Guide MyPBX U520 Installation Guide Version: V1.1 Yeastar Technology Co., Ltd Date: 9 , Aug, 2013 http://www.yeastar.com 1/17...

  • Page 2: Table Of Contents

    3.2.1 Connection of Ethernet Ports ........................8 3.2.2 Connection of E1/T1/FXO/GSM/UMTS/BRI ports ..................8 3.2.3 Connection of FXS ports......................... 11 3.2.4 Power Connection ..........................12 3.2.5 Overall Flow Chart ..........................12 4. MYPBX U520 BASIC CONFIGURATIONS .......... 13 4.1 F ............................13 ACTORY EFAULTS 4.2 L...
  • Page 3 This Guide explains how to install MyPBX U520, how to configure MyPBX U520 via web interface, how to add extensions, and make/receive calls via trunks.

  • Page 4: Preparation Before Installation

    Please make sure the following devices are available before installation: Contents of the box Upon receiving MyPBX U520 gift box, please open the package and check if all the items are supplied as MyPBX U520 Packing List (See Sheet 1). If there is any problem, please contact your provider.

  • Page 5: Hardware Specifications

    MyPBX U520 Installation Guide 2. Hardware Specifications 2.1 Overview Figure 2-1 MyPBX U520 2.2 LED Indicators and Ports Figure 2-2 MyPBX U520 Front Panel Figure 2-3 MyPBX U520 Rear Panel http://www.yeastar.com 5/17...
  • Page 6 For debugging USB port Ethernet ports MyPBX U520 provides two 10/100/1000M adaptive RJ45 Ethernet ports, marked as LAN and WAN. -LAN port: LAN port is for the connection to Local Area Network (LAN). -WAN port: WAN port is the network port for the connection to internet. It supports ‘DHCP server’, ‘PPPoE/dynamic DNS’, and “static IP”...

  • Page 7: Specifications And Operating Environment

    MyPBX U520 Installation Guide 2.3 Specifications and Operating Environment Description Size L 438 * W 280 * H 44 (mm) Power Supply 220V, 50~60Hz Operating Temperature 0°C~50°C 32°F~122°F) Storage Temperature -10°C~65°C 14°F~149°F) Operating Humidity 5%~90% Non-condensing) Storage Humidity 0%~95% Non-condensing) Weight 3.4kg...

  • Page 8: Mypbx U520 Installation

    ADSL modem.  LAN Port Connection Connect one end of a network cable to the LAN port of MyPBX U520, and the other end to any port of company’s LAN switch/router. If the LAN port is connected to PC directly (not via a switch), please use cross-over cable.
  • Page 9 Step 1: Connect MyPBX U520 E1 port to the E1 line according to the line sequence of E1 port. From the above table, we can see that the No.1 and No.2 pins of MyPBX U520 E1 port is for receiving data (No.1 for receiving data -, No.2 for receiving data +), while No.4 and No.5 is for transmitting data...
  • Page 10 3. Connection of GSM/UMTS ports If No.3 and No.7 connectors are GSM/UMTS Ports, the steps of connection are as below: Step 1: Open the Upper case of MyPBX U520 Step 2: Insert the SIM card as below: Figure 3-4 Inserting the SIM Card http://www.yeastar.com...

  • Page 11: Connection Of Fxs Ports

    MyPBX U520 Installation Guide Step 3: Connect the antenna Once completed, the No.3 and No.7 LED lights would turn red as below figure: Figure 3-5 Connection of GSM/UMTS ports and Status LED 4. Connection of BRI ports The BRI port could be connected to the BRI line and the BRI port of a traditional PBX with a BRI RJ45-RJ11 cable.

  • Page 12: Power Connection

    Once users have made sure that device installation, cable connection and power type is correct, please switch on the power. Then MyPBX U520 will start booting. In the meantime, users would see that the ‘POWER’ and ‘RUN’ indicator lights would turn on.

  • Page 13: Mypbx U520 Basic Configurations

    MyPBX U520 Installation Guide 4. MyPBX U520 Basic Configurations 4.1 Factory Defaults MyPBX U520 provides web-based configuration interface for administrator and account user. The user can manage the device by log in the web interface. The factory default IP address: LAN: 192.168.5.150;...
  • Page 14 MyPBX U520 Installation Guide Figure 4-2 MyPBX Admin Configuration Interface Via the configuration interface, the admin can make all the system configurations, including network settings (LAN, WAN, Firewall, VPN, DDNS, VLAN, etc.); system parameters configuration (System prompts, Time zone, Password, etc.); internal settings (Web access port, User extension range, Business hours, Conference room, Paging and intercom, Music on Hold, etc.);...

  • Page 15: Network Settings

    MyPBX U520 Installation Guide 4.3 Network Settings After logging in the admin configuration interface, generally the first step is to configure the IP address. If both the WAN and LAN ports are connected to the network, their IP addresses need to be configured. If not, just configuring the IP address of the LAN port which is connected to the local area network of the company is OK.

  • Page 16: Making/Receiving Calls

    MyPBX U520 Installation Guide 4.6 Making/Receiving calls Note: The MyPBX default settings are sufficient to make phone calls. It is not necessary to make any changes unless the user wants to create new extensions or trunks. Refer to Administrator’s Guide for more.

  • Page 17: Conclusion

    MyPBX U520 Installation Guide 5. Conclusion This Installation Guide only explains the installation and basic settings of MyPBX U520 for making and receiving calls. For more functionality and advanced settings of MyPBX U520, please refer to the relative documents as below: “MyPBX U520 Datasheet”...
  • Page 18 U5 series Administrator's Guide Version 14.18.0.22 Yeastar Technology Co., Ltd.
  • Page 19 MyPBX U5XX Administrator's Guide Table of Contents 1. Introduction ..................5 1.1 Features ..................6 1.2 Hardware Specifications ..............7 1.2.1 Exterior Appearance ................7 2. System Setup ..................8 2.1 Connection Drawing ................. 8 2.2 Connecting Ethernet Line ..............9 2.3 Supplying Power ................
  • Page 20 MyPBX U5XX Administrator's Guide 6 PBX ....................42 6.1 Extensions ..................42 6.1.1 FXS/VoIP Extensions ................42 FXS Extensions ..................... 43 VoIP Extensions .................... 47 6.1.2 Phone Provisioning ................52 6.2 Trunks ..................61 6.2.1 Physical Trunk ..................61 6.2.2 VoIP Trunk ................... 72 6.3 Outbound Call Control ..............
  • Page 21 MyPBX U5XX Administrator's Guide 8.3 Hotel Module ................132 9 Logout ..................... 133 10. Use MyPBX..................134 10.1 Make outbound call ..............134 10.1.1 Sample Routing via E1 Trunk .............. 135 10.1.2 Sample Routing via VoIP Trunk ............136 10.2 Incoming call ................138 10.2.1 Sample Routing to an IVR ..............

  • Page 22: Introduction

    MyPBX U5XX Administrator's Guide 1. Introduction MyPBX —IP-PBX for Medium Businesses/Home Office New products MyPBX U5 series is a standalone embedded hybrid PBX for medium businesses and remote branch offices of larger organizations (1-300 users per site). MyPBX U5 series also offer a hybrid solution (a combination of VoIP applications using E1/T1/J1 equipment) alternative for enterprises who are not yet ready to migrate to a complete VoIP solution.

  • Page 23: Features

    ● Direct Inward System Access(DISA) ● T.38 ● DIDs ● Voicemail ● Distinctive Ringtone ● VLAN ● Do Not Disturb(DND) ● WAN ● Dial by Name ●PPPoE ● Firewalls ● Static Route More info, MyPBX U500: http://www.yeastar.com/products/MyPBX-U500.asp MyPBX U510:http://www.yeastar.com/products/MyPBX-U510.asp MyPBX U520: http://www.yeastar.com/Products/MyPBX-U520.asp www.yeastar.comPage6...

  • Page 24: Hardware Specifications

    16 Green LEDs ① 16 RJ11 ports ② E1/T1 interface ③ None E1/T1 available in MyPBX U500 ④ 1*E1/T1 available in MyPBX U510 2*E1/T1 available in MyPBX U520 Console port (RJ45) ⑤ WAN port ⑥ LAN port ⑦ USB port ⑧...

  • Page 25: System Setup

    MyPBX U5XX Administrator's Guide 2. System Setup 2.1 Connection Drawing Figure 2-1 U5XX Connection Drawing www.yeastar.comPage8...

  • Page 26: Connecting Ethernet Line

    MyPBX U5XX Administrator's Guide 2.2 Connecting Ethernet Line MyPBX provides two 1000M Ethernet ports with RJ45 interface and LED indicator. Plug Ethernet line into MyPBX‟s Ethernet port, and then connect the other end of the Ethernet line with a hub, switch, router, LAN or WAN. Once connected, check the status of the LED indicator.

  • Page 27: Supplying Power

    MyPBX U5XX Administrator's Guide 2.3 Supplying Power Please follow the steps below to connect the MyPBX unit to a power outlet: 1. Connect the small end of the power cable to the power input port on the MyPBX back panel, and plug the other end of the cable into a 100V~240V AC power outlet.

  • Page 28: Administrator Login

    MyPBX U5XX Administrator's Guide 3 Administrator Login From your web browser, input the IP address of the MyPBX server. If this is the first time you are configuring MyPBX, please use the default settings as below (your PC should be in the same local network with MyPBX): IP Address: http://192.168.5.150 Note:...
  • Page 29 MyPBX U5XX Administrator's Guide This is the welcome page of MyPBX U5XX after successful login. Figure 3-2 Welcome Page www.yeastar.comPage12...

  • Page 30: Status

    MyPBX U5XX Administrator's Guide 4 Status Click to start to check the status of MyPBX U5XX, where we can check the status of extension, trunk, and network and system information. 4.1 Line status In this page, we can check the status of extension and trunks 4.1.1 Extension Status Figure 4-1 Extension Status Page MyPBX Status Description:...

  • Page 31: Trunk Status

    4.1.2 Trunk Status Figure 4-2 Trunk Status Page Trunks: Note: E1/T1/J1 trunk in MyPBX U5XX MyPBX U500 MyPBX U510 MyPBX U520 number of E1/T1/J1 VOIP Trunk: Status Rejected: Trunk registration failed. Registered: Successful registration, trunk is ready for use. Request Send: Registering.
  • Page 32 MyPBX U5XX Administrator's Guide GSM Trunk: Status Idle: The port is idle. Busy: The port is in use. Signal : No signal. : Poor. : Average. : Good. : Excellent. BRI Trunk: Status Ok: The ports connect correctly. Disconnected: The port hasn‟t connected to the BRI line or the signaling mismatch.

  • Page 33: System Status

    MyPBX U5XX Administrator's Guide 4.2 System Status In this page, we can check the status of MyPBX system, including the hardware ,firmware version and the network status of LAN and WAN ports . 4.2.1 System Info In this page, we can check the hardware/firmware version, or the disk usage of MyPBX.

  • Page 34: System

    MyPBX U5XX Administrator's Guide 5 System Click to access. In this page, we can configure the network settings, firewall settings, storage management and some other preferences like firmware update and hot standby. 5.1 Network Preferences 5.1.1 LAN Settings Figure 5-1 LAN Settings ·...

  • Page 35: Wan Settings

    MyPBX U5XX Administrator's Guide · Hostname Set the host name for MyPBX. · IP Address Set the IP Address for MyPBX. Recommend to configure a static IP address for MyPBX · Subnet Mask Set the subnet mask for MyPBX. · Gateway Set the gateway for MyPBX.

  • Page 36: Dhcp Server

    MyPBX U5XX Administrator's Guide 1. WAN port is disabled by default 2. WAN port cannot be used as a router to route the internet packages from WAN port to LAN port. · DHCP .If your ISP says that you are connecting through DHCP or a dynamic IP address from your ISP, perform these steps: Step1: Select DHCP as the WAN Connection Type.

  • Page 37: Vlan Settings

    MyPBX U5XX Administrator's Guide set a local network NTP server for MyPBX here. Note1: When using „Phone Provisioning‟ for Grandstream IP phone, Enter the IP address of the server directly, e.g.:192.168.5.150; for other phones using the default configuration. Note2: MyPBX U5XX can work as a DHCP server, but cannot be regarded as a router.
  • Page 38 MyPBX U5XX Administrator's Guide 1) VLAN Over Lan · NO.1 Click the NO.1 you can edit the first VLAN over Lan. · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device. ·...

  • Page 39: Vpn Settings

    MyPBX U5XX Administrator's Guide Set the Subnet Mask for MyPBX VLAN over Wan. · Default Gateway Set the Default Gateway for MyPBX VLAN over Wan. · NO.2 Click the NO.2 you can edit the first VLAN over Wan. · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device.

  • Page 40: Ddns Settings

    MyPBX U5XX Administrator's Guide 5.1.6 DDNS Settings DDNS(Dynamic DNS) is a method / protocol / network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a Domain Name System (DNS) name server to change, in real time, the active DNS configuration of its configured hostnames, addresses or other information.
  • Page 41 MyPBX U5XX Administrator's Guide Figure 5-7 Static Route Settings Page 1) Route table The current route rules of MyPBX · Destination The destination network to be accessed to by MyPBX · Subnet Mask Specify the destination network portion. · Gateway Define which gateway MyPBX will go through when access to the destination network.

  • Page 42: Firewall Settings

    MyPBX U5XX Administrator's Guide 5.2 Firewall Settings Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets. All messages entering or leaving the intranet pass through the firewall, which examines each message and blocks those that do not meet the specified security criteria. 5.2.1 Firewall Rules Figure 5-8 Firewall Settings 1) General Settings...
  • Page 43 MyPBX U5XX Administrator's Guide Figure 5-9 Add Common Rules · Name A name for this rule, e.g. “HTTP”. · Description Simple description for this rule. E.g.: Accept the specific host to access the web interface for configuration. · Protocol The protocols for this rule. ·...

  • Page 44: Ip Blacklist

    MyPBX U5XX Administrator's Guide 3) Auto Defence By default, there is no rule. Figure 5-10 Add Auto Defense Rule Port The port you want to auto defense, for example, 8022. Protocol: Select the protocol. You can select UDP or TCP. Rate: The maximum packets or connections can be handled per unit time.

  • Page 45: System Preference

    MyPBX U5XX Administrator's Guide You can add the rules for IP blacklist rate as you wish. Figure 5-12 Add Blacklist Rule · Port Auto defense port · Protocol Auto defense protocol. TCP or UDP. · IP Packets Allowed IP packets number in the specific time interval. ·...
  • Page 46 MyPBX U5XX Administrator's Guide After you enter the new password, MyPBX will prompt the password strength. It is recommended that you use numbers, upper-case letters, and lower-case letters to increase the security. When you log in MyPBX using “admin” account, you can enable “user” and “cdr” account;...

  • Page 47: Date And Time

    MyPBX U5XX Administrator's Guide letters to increase the security. Figure 5-15 Modify cdr‟s Password After enabling “cdr” account, you can log in MyPBX using “cdr”. “cdr” account can change its own password. 5.3.2 Date and Time Set the date and time for MyPBX. Figure 5-16 Configuring Date&Time ·...

  • Page 48: Backup And Restore

    MyPBX U5XX Administrator's Guide Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL. Enter your TFTP Server IP address and firmware file name, then click start to update the firmware Notes: 1.

  • Page 49: Hot Standby

    MyPBX U5XX Administrator's Guide We can reset or reboot MyPBX U5XX via web directly in this page. Figure 5-19 Reset and Reboot Options · Reboot System Warning: Rebooting the system will terminate all active calls! · Reset to Factory Defaults Warning: A factory reset will erase all configuration data on the system.
  • Page 50 MyPBX U5XX Administrator's Guide Figure 5-20 Hot Standby Configuration Mode: Primary means the main unit; Secondary means the standby unit; Secondary/Primary Hostname: If this unit mode is primary, then you need to input the hostname of standby unit; vice versa, if this unit is selected as secondary, then the hostname of primary unit is required.

  • Page 51: Ami Settings

    MyPBX U5XX Administrator's Guide such as the call recording files and CDR files saved in disk. The configurations in MyPBX will not be influenced by this feature. 3 options are available: timing synchronization, real-time synchronization and no. 5.3.7 AMI Settings The Asterisk Manager Interface (AMI) is a system monitoring and management interface provided by Asterisk.
  • Page 52 MyPBX U5XX Administrator's Guide Figure 5-22 Alert Settings 1.IPATTACK When the system is attacked by IP address, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule. 1) Phone Notification Settings ·...
  • Page 53 MyPBX U5XX Administrator's Guide · Subject The subject of the alert email. · Email Content Text content support predefined variables. Variable names corresponding instructions are as follows: $(HOSTNAME) Host name $(LOCALIP) Local IP address $(SOURCEIP) Attack source IP address $(DATETIME) Occurred $(USERNAME) User name (WEBLOGIN effective) $(DESTMAC)

  • Page 54: Database Grant

    MyPBX U5XX Administrator's Guide login within 10 minutes and notify the user. Figure 5-24 Web Login Alert Setting 5.3.9 Database Grant U5XX are using MySQL database from 14.18.0.22. The 3 party software can access MySQL via internet. Before that, you need to grant the authority to the database user.

  • Page 55: Security Center

    MyPBX U5XX Administrator's Guide has authority to check which call has been recorded automatically. 5.3.10 Security Center You can check MyPBX security configuration in “Security Center” page. And also, you can enter the relevant security settings page rapidly. Firewall: Figure 5-26 Security Center-Firewall In the “Firewall”...

  • Page 56: Storage Management

    MyPBX U5XX Administrator's Guide 5.4 Storage Management 5.4.1 Disk Management You can check the information of the hard disk, manage the disk and do some related configuration. · Device Information It‟s the information of the hard disk. · Disk Management You can format disk or clean up the disk here.

  • Page 57: External Storage

    MyPBX U5XX Administrator's Guide 5.4.2 External Storage The External Storage feature is used to extend storage space. Once configured, the files (voicemail, call recording files) created before the configured days will be moved to the Net-Disk. Note: The shared folder must be based on Windows operation system. Before external storage can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine.
  • Page 58 MyPBX U5XX Administrator's Guide Figure 5-31 Enter the Net-disk information Net-Disk Host/IP:Change this to the IP address of the computer where backup files will be stored. Net-DiskShare Name: Change this to the name of the shared folder where backups will be stored. Net-DiskShare Username: The user name used to log into the network share.

  • Page 59: Pbx

    MyPBX U5XX Administrator's Guide 6 PBX Click to access In this page, we can configure the settings of extension, trunk, inbound call control, outbound call control, audio settings and the others. When configured well, we can make calls as scheduled 6.1 Extensions In this page, we can configure the extensions‟...

  • Page 60: Fxs Extensions

    MyPBX U5XX Administrator's Guide FXS Extensions Figure 6-2 FXS Extension List There are two analog extensions in MyPBX U5XX if S2 module is installed, to modify the extension number, please delete it first, then recreate it again 1) General Figure 6-3 Edit FXS Extension ·...
  • Page 61 MyPBX U5XX Administrator's Guide · Name A character-based name for this user, i.e. „Bob Jones‟ . · Caller ID The Caller ID (CID) string will be used when this user calls another internal user. 2) Voicemail · Enable Voicemail Check this box if the user should have a voicemail account. ·...
  • Page 62 MyPBX U5XX Administrator's Guide Setup the max cull duration for every call of this extension, but it‟s only valid for outbound calls. Enter „0‟ or leave this blank empty, the value would be equal to the max call duration configured in the Option Settings page. Note: This setting will not be valid for internal calls.
  • Page 63 MyPBX U5XX Administrator's Guide login the MyPBX User Web interface by using their extension number and voicemail PIN # as the login and password respectively. · Ring Out Check this option if you want to custom the ring time. Tone will stop over the time defined 8) Follow me (Call Forwarding) This function sets inbound call forwarding on an extension.

  • Page 64: Voip Extensions

    MyPBX U5XX Administrator's Guide If 500 choose „whisper spy‟, it should dial „*91501‟ to start monitoring; If 500 choose „barge spy‟, it should dial „*92501‟ to start monitor; If 500 choose „general spy‟, it can dial „*90501‟,‟*91501‟ or „*92501‟ to start monitor.
  • Page 65 MyPBX U5XX Administrator's Guide 1) General · Type Extension type: SIP,IAX or SIP/IAX. SIP – The extension sends and receives calls using the VoIP protocol SIP. IAX -The extension sends and receives calls using the VoIP protocol IAX. · Extension The numbered extension, e.g.
  • Page 66 MyPBX U5XX Administrator's Guide Note: *4 is the default setting, it can be changed under Feature Codes -> General -> Call Pickup. 5) Call Duration Settings Setup the max cull duration for every call of this extension, but it‟s only valid for outbound calls.
  • Page 67 MyPBX U5XX Administrator's Guide Figure 6-7 VOIP Extension Other Settings 7) Other Options .Call Waiting Check this option if the extension should have Call Waiting capability.If this option is checked, the „When busy‟ follow me options will not be available. The call waiting function of IP phone has higher priority than MyPBX‟s call waiting function.
  • Page 68 MyPBX U5XX Administrator's Guide .Ring Out Check this option if you want to customize the ring time. Ring tone will stop over the time defined. 8) Follow me (Call Forwarding) Call forwarding for an extension can be configured here. The administrator can configure FollowMe option for this extension.

  • Page 69: Phone Provisioning

    MyPBX U5XX Administrator's Guide · spy modes There are 4 spy modes available for choice: General spy: you have the permission to use the following 3 modes. Normal spy: you can only hear the call, but can't talk Whisper spy: you can hear the call, and can talk with the monitored extension Barge spy: you can hear the call and talk with them both Note: for example,if 500 want to monitor extension 501, we need to enable the 'allow being spied ' for 501, and choose the spy mode for extension 500.
  • Page 70 MyPBX U5XX Administrator's Guide Figure 6-8 Phone Provisioning Page 6.1.2.1 General Settings for Yealink In this page, you can configure it before provisioning Yealink IP phones, including the items like general preferences, codecs, remote phone book and firmware upgrade. Note: if firmware download server is enabled, IP phone will update the firmware automatically according the version and server you have configured during the provision process.
  • Page 71 MyPBX U5XX Administrator's Guide Figure 6-10 General Setting for Aastra 6.1.2.3 Phone book You can add your contacts here and when you use phone provisioning, IP phone will download the phone book. Figure 6-11 Phone Book 1) Add Contact · Type There are three types: None, VIP and Deny list (Blacklist).
  • Page 72 MyPBX U5XX Administrator's Guide · Title Input the title of this contact. Only works with snom phone. · Email Input the email of this contact. Only works with snom phone. · Birthday Input the birthday of this contact. Only works with snom phone. ·...
  • Page 73 MyPBX U5XX Administrator's Guide Figure 6-12 Add a Contact 2) Upload Phonebook You can upload a phonebook before auto provision, which will be provisioned to the IP phone when using auto provision feature to configure your IP phones. The format of phonebook should be *.xml. Note: All the existing phonebooks of the IP phone will be replaced automatically if the phonebooks are configured in this way.
  • Page 74 MyPBX U5XX Administrator's Guide Figure 6-13 Configure Yealink T28 1) General · Enabled Choose yes or no to enable or disable this extension · New Config If your IP phone‟s firmware version is above x.70.x.x, you should select “Yes”. Or else, it should be “No”. ·...
  • Page 75 MyPBX U5XX Administrator's Guide · Call Waiting This call feature allows your phone to accept other incoming calls to an extension already in an active call. · Key as Send Configure the key as send, you choose # ,* or disable it ·...
  • Page 76 MyPBX U5XX Administrator's Guide 3) Memory key settings In this page, we can configure the DSS keys of IP phone one by one. Figure 6-15 Configure Memory Key 4) Line keys settings We can configure the line key settings for this IP phone Figure 6-16 Configure Line Key www.yeastar.comPage59...
  • Page 77 MyPBX U5XX Administrator's Guide 6.1.2.4 Not configured phone In this section, MyPBX will scan all the supported IP phones and display here, we can click the 'MAC address' of IP phone and input the corresponding information in the pop-up window, like figure 6-13. Figure 6-17 Not Configured Phone List 6.1.2.5 Upload a file Click “Upload a file”...

  • Page 78: Trunks

    PSTN trunk requires the O2, while GSM/UMTS trunk needs to install the GSM/UMTS modules inside. Note: E1/T1/J1 trunk in MyPBX U5XX MyPBX U500 MyPBX U510 MyPBX U520 number of E1/T1/J1 Figure 6-19 Physical Trunk List E1/T1 trunk In this page we can configure the details of E1 trunk, before configuring anything, please make sure the cable is fine, and you have got enough information from the ISDN provider.
  • Page 79 MyPBX U5XX Administrator's Guide Figure 6-20 E1 Trunk On the Physical Trunk page, click „Edit‟ on the selected trunk and modify its properties in the popup window: Figure 6-21 Edit E1 Trunk · Trunk name Set the trunk name · Signaling PRI-NET, PRI-CPE,MFC/R2,SS7 ·...
  • Page 80 MyPBX U5XX Administrator's Guide national: National ISDN type2 (common in the US) ni1: National ISDN type 1 dms100: Nortel DMS100 4ess: AT&T 4ESS 5ess: Lucent 5ESS euroisdn: EuroISDN qsig: Minimalistic protocol to build a "network" with two or more PBX of different vendors! ·...
  • Page 81 MyPBX U5XX Administrator's Guide · Facility Enable To enable transmission of facility-based ISDN supplementary services (such as caller name from CPE over facility). · NSF Used with AT&T PRIs.If outbound calls are being rejected due to "Mandatory information element missing" and the missing IE is 0x20, then you need this setting.
  • Page 82 MyPBX U5XX Administrator's Guide When there are calls with unknown number coming via this BRI trunk, the Unknown Prefix you set here will be shown as the caller ID. 2) DOD Setting DOD (Direct Outward Dialing) means the caller ID displayed when dialing out, before configure this, please make sure the provider supports this feature ·...
  • Page 83 MyPBX U5XX Administrator's Guide Figure 6-23 Edit BRI Trunk · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. E.g.“BriTrunk1” · Signaling Signaling method BRI-CPE: ISDN BRI in TE mode and Point to Point. BRI-CPE-PTMP: ISDN BRI in TE mode and Point to multi Point.
  • Page 84 MyPBX U5XX Administrator's Guide · PRI Dial Plan Sets an option required for some (rare) switches that require a dial plan parameter to be passed. This option is ignored by most BRI switches. It may be necessary on a few pieces of hardware. This option can almost always be left unchanged from the default.
  • Page 85 MyPBX U5XX Administrator's Guide · Echo Cancellation Obviously this disables or enables echo cancellation, it is recommended to not turn this off. · Hide CallerID If you want others to see your CID, please disable this option. · Codec You can choose alaw or ulaw codes. 1) CallerID Prefix ·...
  • Page 86 MyPBX U5XX Administrator's Guide PSTN trunk The public switched telephone network (PSTN) is the network of the world's public circuit-switched telephone networks Figure 6-24 PSTN Trunk Click edit to configure more details Figure 6-25 Edit PSTN Trunk · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc.
  • Page 87 MyPBX U5XX Administrator's Guide 1)Busy Detection · Busy Detection Busy Detection is used to detect far end hang-up or for detecting a busy signal. Select “Yes” to turn this feature on. · Busy Count If Busy Detection is enabled, it is also possible to specify how many busy tones to wait for before disconnecting the call.
  • Page 88 MyPBX U5XX Administrator's Guide v23_UK: suitable in the UK v23_Japan: suitable in Japan v23-Japan pure: suitable in Japan DTMF: suitable in Denmark, Sweden, and Holland .Caller ID Detection For fxo trunks, this option forces MyPBX to clarify Caller ID incoming calls GSM/UMTS Trunk GSM/UMTS trunks are supported in MyPBXU5XX if you have got the GSM/UMTS module and SIM cards installed.

  • Page 89: Voip Trunk

    MyPBX U5XX Administrator's Guide 6.2.2 VoIP Trunk There are two types of VOIP trunk in MyPBX: SIP and IAX, in this page, we can also configure the „service provider‟ trunk, which doesn‟t need the use name and password for authorization, when you have bought a trunk from provide with IP address only, please choose „service provider‟...
  • Page 90 MyPBX U5XX Administrator's Guide Figure 6-30 Add a SIP Trunk · Type SIP – Identifies whether the trunk sends and receives calls using the VoIP protocol SIP · Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc.
  • Page 91 MyPBX U5XX Administrator's Guide · Username Username of SIP account. Used for SIP trunk registration. .Authorization name Used for SIP authentication. Leave this blank if not required. · Password Password of SIP account. .From User All outgoing calls from this SIP Trunk will use the From User (In this case the account name for SIP Registration) in From Header of the SIP Invite package.
  • Page 92 MyPBX U5XX Administrator's Guide This will be the transport method used by the SIP Trunk. This method is given by the SIP trunk provider. The options are UDP (default) or TCP or TLS. · Enable SRTP Define if SRTP is enabled for this trunk ·...
  • Page 93 MyPBX U5XX Administrator's Guide · Type IAX – Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX. · Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. E.g.“yeastar2” ·...
  • Page 94 MyPBX U5XX Administrator's Guide address only. If you have got a trunk with IP address only, please choose this type Figure 6-32 Service Provider Trunk · Type SIP or IAX SIP – Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP.
  • Page 95 MyPBX U5XX Administrator's Guide · Codecs Define the codec for this sip trunk and its priority Note: codec can only display when edit it after creating the trunk. · Transport This will be the transport method used by the SIP Trunk. This method is given by the SIP trunk provider.

  • Page 96: Outbound Call Control

    MyPBX U5XX Administrator's Guide 6.3 Outbound Call Control 6.3.1 Outbound Routes In this page, we can configure the outbound rules to control the outgoing calls. Notes: 1. The max number of outbound route is 64. 2. If the dial patterns are the same in several routes, MyPBX will choose the available routes from top to the last one.
  • Page 97 MyPBX U5XX Administrator's Guide Figure 6-34 Add/Edit Outbound Route · Route Name Name of this Outbound Route. E.g. “Local” or “Long Distance”. · Dial Pattern Outbound calls that match this dial pattern will use this outbound route. There are a number of dial pattern characters that have special meanings: X : Any Digit from 0-9 Z : Any Digit from 1-9 N : Any Digit from 2-9...
  • Page 98 MyPBX U5XX Administrator's Guide complete as soon as it can be determined that no other matches are possible. Example 1: NXXXXXX will match any 7 digits phone number. Example 2: 1NXXNXXXXX will match a phone number starting with a 1, followed by a 3-digit area code, and then 6 digit number.

  • Page 99: Speed Dial Settings

    MyPBX U5XX Administrator's Guide 6.3.2 Speed Dial Settings Figure 6-35 Speed Dial Page 1) Options · The prefix of speed dial The prefix should be dialed before the speed dial number. Default is *99 Figure 6-36 Speed Dial Settings 2) Add new speed dial. ·...

  • Page 100: Inbound Call Control

    MyPBX U5XX Administrator's Guide 6.4 Inbound Call Control In this page, we can configure the details of IVR, ring group, queue and inbound routes. 6.4.1 IVR When there‟s an inbound call aims at Auto Attendant, MyPBX will play an IVR recording and route the caller to the requested destination (for example, „Welcome to XX company, for sales press 1, for technical support press 2, for operator press 0, etc‟).
  • Page 101 MyPBX U5XX Administrator's Guide Figure 6-38 IVR Settings · Number MyPBX treats IVR as an extension; you can dial this extension number to reach the IVR from internal extension. · Name A name for the IVR · Prompt The prompt recording that will be played when this IVR is reached. ·...

  • Page 102: Ring Groups

    MyPBX U5XX Administrator's Guide · Enable Direct Dial Allow the caller to dial other extensions number directly. · Key Press Events A list of actions that can be performed depending on the digit dialed by the user. · Key The Key pressed when the callers hear the IVR prompt. ·...
  • Page 103 MyPBX U5XX Administrator's Guide Figure 6-39 Ringgroup Page There is a default ringgroup, you can edit it or create a new one Figure 6-40 Add/Edit Ringgroup · Ring Group Name This option defines a name for this group, i.e. „Sales‟. „Ring Group Name‟ is a label to help you identify this group in the group list.

  • Page 104: Queues

    MyPBX U5XX Administrator's Guide seconds to ring this group before routing the call according to the „Destination if No Answer‟ settings. 2. If the strategy is „Ring Sequentially‟, it means set the number of seconds to ring a single extension before moving onto the next one. ·...
  • Page 105 MyPBX U5XX Administrator's Guide Figure 6-42 Add/Edit Queue · Queue Name A name for the Queue. www.yeastar.comPage88...
  • Page 106 MyPBX U5XX Administrator's Guide · Queue Number Use this number to dial into the queue, or transfer callers to this number to put them into the queue. · Queue Password You can require agents to enter a password before they can login to this queue. ·...
  • Page 107 MyPBX U5XX Administrator's Guide · Frequency How often to announce a prompt to the caller. 4) Events If a caller presses the key while waiting in the queue, this setting selects which action should process the key press. 5) Failover-Destination Defines the failover action.

  • Page 108: Conferences

    MyPBX U5XX Administrator's Guide 6.4.4 Conferences Figure 6-43 Conference Room List Conference Calls increase employee efficiency and productivity, and provide a more cost-effective way to hold meetings. Conference agents can dial * to access to the settings options and the admin can kick the last user out and can lock the conference room.

  • Page 109: Inbound Routes

    MyPBX U5XX Administrator's Guide 6.4.5 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours Figure 6-45 Inbound Route List There is a default inbound route for all the trunks and set IVR as the destination, you can edit it or create a new one for your demands.
  • Page 110 MyPBX U5XX Administrator's Guide figure 6-46 Add/Edit Inbound Route 1） General · Route Name A name for this inbound route. E.g.“pstnin”. · DID Number Define the expected DID Number if this trunk passes DID on incoming calls. Leave this field blank to match calls with any or no DID info. You can also use pattern matching to match a range of numbers.The following patterns may be used: X: Any Digit from 0-9...
  • Page 111 MyPBX U5XX Administrator's Guide N: Any Digit from 2-9 [12345-9]: Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The „.‟Character will match any remaining digits. For example, 9011. will match any phone number that starts with 9011, excluding 9011 itself. The „!‟...
  • Page 112 MyPBX U5XX Administrator's Guide 6.7.4 configure the callback function, please refer to chapter How do I configure distinctive ring tones? Please refer to APPENDIXF. Currently distinctive ringtone can be compatible with Yealink and Snom phone. 2） Member Trunks This area allows you to select which trunks will be member trunks for this route. To make a trunk a member of this route, please move it to the 'Selected' box.
  • Page 113 MyPBX U5XX Administrator's Guide Note: This function only supports T.38 faxes. · Outbound Routes Route the incoming calls to a specific outbound route. This function is mainly used for the connection of two branches. For example: Company A locates headquarters in the USA with a branch B in China.
  • Page 114 MyPBX U5XX Administrator's Guide If Choosing a VoIP extension, the fax will be sent to the extension‟s voicemail as an attachment. Note: If you receive faxes with custom Email address, the „SMTP settings‟ of „Voicemail Settings‟ should be configured successfully in advance. If you receive faxes with E-mail address configured in VOIP extension voicemail, you should first make sure the tested email to your email address works fine.

  • Page 115: Audio Settings

    MyPBX U5XX Administrator's Guide 6.5 Audio Settings It‟s allowed to customize the prompts in MyPBX, including the Audio In and change the system prompts to your local country. 6.5.1 Custom Prompts We can record or upload the prompts in this page; you can also play it directly to confirm if it‟s a valid one, you can also download it and save it as an backup Figure 6-47 Custom Prompts List 1.

  • Page 116: Music On Hold Prompts

    MyPBX U5XX Administrator's Guide Figure 6-49 Upload a Prompt The administrator can also upload prompts by doing the following: 1)Click “Upload Prompt”. 2) Click “Browse” to choose the desired prompt. 3) Click “Upload” to upload the selected prompt. Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s;...

  • Page 117: System Prompts Settings

    MyPBX U5XX Administrator's Guide Figure 6-51 Upload Music on Hold Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s; Alaw/Ulaw 8 kHz, Mono, 1 Kb/s; PCM 8 kHz, Mono, 16 Kb/s.

  • Page 118: Basic Settings

    MyPBX U5XX Administrator's Guide 6.6 Basic Settings There are some basic settings we need to configure MyPBXU5XX,like the general preferences, business hours, feature codes, voicemail settings. 6.6.1 General Preferences In this page, there are some general settings of MyPBX. Figure 6-53 General Settings 1) General ·...
  • Page 119 MyPBX U5XX Administrator's Guide · Tone Region Please select your country or nearest neighboring country to enable the default dial tone, busy tone, and ring tone for your region. Note: please reboot the system to take effect. · HTTP bind port/Web Access Port Port to use for HTTP sessions;...

  • Page 120: Business Hours

    MyPBX U5XX Administrator's Guide · Invalid Phone Number Prompt Configure the prompt when the dialed phone number is invalid. · Busy Line Prompt Configure the prompt when the dialed phone number is busy. · Dial Failure Prompt Configure the prompt when dial failed due to conjunction no-available channel. 2) Extension Preferences ·...
  • Page 121 MyPBX U5XX Administrator's Guide Figure 6-54 Business Hours Settings 1) General · Enable Business Hours · disable Business Hours 2) Others · Enable Office Closed Timing By dialing *81 (*81 is default) on an extension will force the office time closed for the device whatever the general setting is.

  • Page 122: Feature Codes

    MyPBX U5XX Administrator's Guide 6.6.3 Feature Codes There are many feature codes available in MyPBX, which allow users to dial from extension side to realize the exact feature. Figure 6-55 Feature Code Settings Page 1) General · One Touch Record A user may initiate or stop call recording by dialing *1during a call.
  • Page 123 MyPBX U5XX Administrator's Guide setting). · Attended Transfer Timeout The time out of transferring a call · Blind Transfer Users may blind transfer an incoming call by dialing*03 on their phone (*03 is default setting). · Call Pickup Users may pick up an incoming call by dialing *4 on their phone (*4 is default setting) ·...
  • Page 124 MyPBX U5XX Administrator's Guide station that parked it. 3) Call Forwarding Preferences · Reset to Defaults Users may reset all call forwarding defaults by calling *70 on their phone (*70 is default setting). Note: When reset to defaults. The call forwarding settings will be configured as follows: Always forward: Disabled Busy forward to Voicemail: Enabled...

  • Page 125: Voicemail Settings

    MyPBX U5XX Administrator's Guide · Forward to Voicemail Users may forward the call to Voicemail by calling *074 on their phone (*074 is default setting) · Enable Do Not Disturb Users may enable do not disturb by calling *75 on their phone (*75 is default setting) ·...
  • Page 126 MyPBX U5XX Administrator's Guide · Min Message Time Set the minimum length of a single voicemail message. Messages below this threshold will be automatically deleted. · Ask Caller to Dial 5 If this option is set, the caller will be prompted to press 5 before leaving a message.
  • Page 127 MyPBX U5XX Administrator's Guide Allow callers to review their recorded message before sending it to voicemail. 2) SMTP Settings for Voicemail Note: If you want to send voicemail messages as email attachments, please configure this section. Figure 6-57 SMTP Server Settings ·...

  • Page 128: Advanced Settings

    MyPBX U5XX Administrator's Guide 6.7 Advanced Settings 6.7.1 SIP Settings Figure 6-58 SIP Settings-General 1) General · UDP Port Port use for sip registrations, Default is 5060. · TCP Port Port use for sip registrations, Default is 5060. · TLS Port Port use for sip registrations, Default is 5061.
  • Page 129 MyPBX U5XX Administrator's Guide When using MyPBX as TLS client, specify the protocol for outbound TLS connections. You can select it as tlsv1, sslv2 or sslv3. · RTP Port Start Beginning of RTP port range · RTP Port End End of RTP port range ·...
  • Page 130 MyPBX U5XX Administrator's Guide · User Agent To change the user agent parameter of asterisk, the default is “MyPBX”, you could change it if needed. Figure 6-59 SIP Settings-NAT 2) NAT Note: Configuration of this section is only required when using remote extensions.
  • Page 131 MyPBX U5XX Administrator's Guide If an external host has been supplied, you may specify how often the system will perform a DNS query on this host. This value is specified in seconds. · Local Network Identification Used to identify the local network using a network number/subnet mask pair when the system is behind a NAT or firewall.
  • Page 132 MyPBX U5XX Administrator's Guide transmission of voice packets over a network or the Internet. u-law: A PSTN standard codec, used in North America, which provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call. a-law: A PSTN standard codec, used outside of North America, which provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call.
  • Page 133 MyPBX U5XX Administrator's Guide to users by setting the value. Figure 6-62 SIP Settings-Advanced Settings 5) Advanced Settings · From Field Where to get the caller ID in sip packet. · To Field Where to get the DID in sip packet. ·...

  • Page 134: Iax Settings

    MyPBX U5XX Administrator's Guide The max refresh interval · Session-minse The min refresh interval, which mustn't be less than 90s · Session-refresher Choose session-refresher, the default is Uas 6.7.2 IAX Settings Figure 6-63 IAX Settings 1) General · Bind Port Port use for IAX2 registrations, Default is 4569.

  • Page 135: Blacklist

    MyPBX U5XX Administrator's Guide very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call. GSM: A wireless standard codec, used worldwide, that provides adequate voice quality and consumes 13.3kbit/s in each direction (receiving and transmitting) of a VoIP call.

  • Page 136: Callback Settings

    MyPBX U5XX Administrator's Guide 1) If the type is “inbound”, then this extension can‟t dial other extension and external numbers, but it can dial IVR or ringgroup. 2) If the type is “outbound”, then this extension can‟t be called. 6.7.4 Callback Settings MyPBX allows caller A to dial an inbound route number, and after hearing the ring, A can hang up the call or wait for MyPBX to cut off the call, then MyPBX will call A with this number.
  • Page 137 MyPBX U5XX Administrator's Guide Figure 6-67 Enable Callback in Inbound Route Step 2: Create Callback number Figure 6-68 Add a New Callback Number Step 3: Create Callback Rules You will need to create callback rules when the system should strip or add digits. Figure 6-69 Create Callback Rule ·...

  • Page 138: Dnis Settings

    MyPBX U5XX Administrator's Guide example, the call in number (Caller ID) is 123456789, MyPBX need to send 9123456789 to its trunk when call to this number. You should configure 123456789 as the call back number and add 9 before the callback is placed. You can add “w”...

  • Page 139: Pin User Settings

    MyPBX U5XX Administrator's Guide Figure 6-71 Add a New DISA 1) General · DISA Name Give this DISA application a name to help you identify it. · PIN # The password for this DISA · Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number.
  • Page 140 MyPBX U5XX Administrator's Guide Figure 6-72 PIN User Settings Page 1) Options · Access Code .Dial this code to access PIN. · Prompt for Entry Prompt caller enter the PIN Number. · Prompt for Entry Failure Prompt the caller when an invalid PIN is entered. Figure 6-73 Add a New PIN User 2) PIN User MyPBX can store a number of PIN Users.

  • Page 141: Paging Groups

    MyPBX U5XX Administrator's Guide of calls in relation to particular activities or clients. They can also be used to keep track of calls by particular users or sets of users. • PIN entered are checked against those stored by the system. If an invalid PIN is entered, the PIN is requested again.

  • Page 142: Sms Settings

    MyPBX U5XX Administrator's Guide Figure 6-75 Add/Edit Internal Paging Group · Paging Group Number Define the numbered extension that may be dialed to reach this group. · Duplex Paging is typically one way for announcements only. Checking this will make paging duplex, allowing all users in the group to talk and be heard by all.
  • Page 143 MyPBX U5XX Administrator's Guide Figure 6-77 SMS to Email Settings 2) Enable Email to SMS If you enable this, you can use MyPBX to send out message by sending an email to the specified address. Figure 6-78 Email to SMS Settings ·...

  • Page 144: Certificates

    MyPBX U5XX Administrator's Guide Figure 6-79 SMTP/POP Server Settings Note: 1. If you want to use “SMS to Email”, please configure POP3 setting. 2. If you configure the POP3 setting, MyPBX will download emails from the mail server regularly. Once downloaded, the emails will be deleted from the mail server.
  • Page 145 MyPBX U5XX Administrator's Guide Figure 6-80 Upload Certificate Trusted Certificate This certificate is a CA certificate. When selecting “TLS Verify Client” as “Yes”, you should upload a CA. The relevant IP phone should also have the according server certificate. PBX Certificate This certificate is server certificate.

  • Page 146: Reports

    MyPBX U5XX Administrator's Guide 7 Reports Click to access We can check the call detailed logs for counting and system log for debugging 7.1 Call Logs The call Log captures all call details, including call time, caller number, callee number, call type, call duration,etc. An administrator can search and filter call data by filter the call logs by call date, caller/callee, trunk, duration, billing duration, status, communication type and Pin User.

  • Page 147: System Logs

    MyPBX U5XX Administrator's Guide 7.2 System Logs Figure 7-2 System Logs You can download and delete the system logs of MyPBX. Options · Enable Hardware Log Save the information of hardware; (up to 4 log files) · Enable Normal Log Save the prompt information;...

  • Page 148: Addons

    MyPBX U5XX Administrator's Guide 8 Addons Click to enter “Addons” page. MyPBX supports many addons to enhance the function of MyPBX. In this page, you can install the according addons, including MyPBX Client, Bill System and Hotel Module. Before you install an addon, you should have a license. You can buy the license from Yeastar.

  • Page 149: Hotel Module

    MyPBX U5XX Administrator's Guide call accounting are just clicks away. Note: If Billing System is enabled, DISA and Callback functions would be disabled. For more details about Bill System, please refer to the link below: http://www.yeastar.com/Solutions/Billing_System_Solution.asp 8.3 Hotel Module MyPBX Hotel Module is designed for inns and hotels. The features include Room Status, Booking, Check In, Check Out, Wakeup Call, Do Not Disturb, Mini Bar, and Billing Report.

  • Page 150: Logout

    MyPBX U5XX Administrator's Guide 9 Logout Click to log out safely. www.yeastar.comPage133...

  • Page 151: Use Mypbx

    MyPBX U5XX Administrator's Guide 10. Use MyPBX Figure 10-1 U5XX Connection Drawing 10.1 Make outbound call To make an outbound call, we need to add trunk first. There are 3 types of VoIP Trunk. · DigitalTrunk: E1/T/J1 ports of MyPBX, connected to the ISDN provider you need to get the detailed signaling type from the provider before configure the E1 trunk.

  • Page 152: Sample Routing Via E1 Trunk

    MyPBX U5XX Administrator's Guide telephone or FAX machine. FXS interfaces deliver power, provide ringing, and use FXO signaling. FXS interfaces are what allow you to hook telephones and other analog devices to your PBX FXO (Foreign Exchange Office) is an interface that connects to a phone line to supply your PBX with access to a public telephone network.

  • Page 153: Sample Routing Via Voip Trunk

    MyPBX U5XX Administrator's Guide As we can see from the outbound route of „pstnout‟, all phone numbers starting with 9 will have their first digit stripped off (digit 9) and will be sentto the E1. After we have configured the above, we can dial 9 + local number to dial out via a E1 trunk.
  • Page 154 MyPBX U5XX Administrator's Guide Figure10-3 Create an VOIP Trunk 2. Add Outbound Routes As we can see from the Outbound Route of „VOIP_OUT‟, all phone numbers starting with 0will have their first digit stripped off (digit 0) and will be sent to the SIP Trunk.

  • Page 155: Incoming Call

    MyPBX U5XX Administrator's Guide Figure10-4 Create an Outbound route for VOIP trunk Now that we have added two outbound dialing rules, any call starting with 9 will be routed to the PSTN, and any number starting with 0 will be routed to the SIP Trunk.

  • Page 156: Sample Routing To An Ivr

    MyPBX U5XX Administrator's Guide 10.2.1 Sample Routing to an IVR Let‟s configure an incoming call to route to the IVR. In the IVR itself, let‟s configure digit 0to route the call to extension 300, and digit 1 to route the call to extension 301.

  • Page 157: Appendix A Faq

    MyPBX U5XX Administrator's Guide sent to the IVR. Figure10-6 Create Inbound Route for VOIP Trunk APPENDIX A FAQ www.yeastar.comPage140...
  • Page 158 MyPBX U5XX Administrator's Guide Q1. How to Register SIP devices? 1)Register SIP softphone Download the x-lite softphone from counterpath website www.counterpath.com After install the x-lite, right click the panel and select the SIP Account setting and then configure it. Display Name: 500 User Name: 500 Password: 500 Authorization Name: 500...

  • Page 159: Security Configuration For Web Gui

    MyPBX U5XX Administrator's Guide Configuration Guide VoIP attacks, although it is not an everyday occurrence, it does exist. While using VoIP, system security is undoubtedly one of the issues we care about most. But with the appropriate configuration, and some basic safety habits, we can improve the security of the telephone system.

  • Page 160: Change The Default Password For The Web Gui

    MyPBX U5XX Administrator's Guide Figure B-1 1.2 Change the default password for the web GUI SystemSystem PreferencesChange Password Figure B-2 2. Disable SSH on LAN Settings Page 2.1 Disable SSH Select LAN SettingsEnable SSH. If external debugging isn‟t required, please select “No”.

  • Page 161: Change The Default Password For Ssh

    MyPBX U5XX Administrator's Guide 2.2 Change the default password for SSH We can use the Linux command passwd to change root password of MyPBX. 1. Login via putty.exe Figure B-4 2. The default username is root and the default password is ys123456. Figure B-5 3.

  • Page 162: Security Configuration For Extensions

    MyPBX U5XX Administrator's Guide Figure B-6 3. Security Configuration for Extensions 3.1 Change the default SIP Port PBXBasic settingsSIP SettingsGeneralUDP Port www.yeastar.comPage145...

  • Page 163: Disable Guest Calls

    MyPBX U5XX Administrator's Guide Figure B-7 3.2 Disable guest calls PBXBasic settingsSIP SettingsAdvanced SettingsAllow Guest Figure B-8 www.yeastar.comPage146...

  • Page 164: Security Configuration For Remote Extensions

    MyPBX U5XX Administrator's Guide 3.3 Security Configuration for remote extensions If remote registration isn‟t required, please disable it. PBXExtensionsFXS/VoIP Extensions VoIP ExtensionsGeneralVoIP Settings Figure B-9 3.4Set a robust password and enable IP restriction for extensions 1) Set a new extension password at a higher security level, e.g. AjK5Up1G. PBXExtensionsFXS/VoIP Extensions...

  • Page 165: Setup Proper Firewall Rules

    MyPBX U5XX Administrator's Guide Figure B-11 4. Setup Proper Firewall Rules Note: Please backup the configurations on backup and restore page before you go ahead.In the case that you lock the device, you can reset to factory default and restore the previous configurations. Step1.
  • Page 166 MyPBX U5XX Administrator's Guide Figure B-12 Step2.Add a common rule to accept local network access. Create a common rule to allow the all the IP addresses of the local phones to access MyPBX server. For example, if the IP addresses of the local network are 192.168.5.1-254, the configurations could be as below: Name: LocalNetwork Protocol: BOTH...
  • Page 167 MyPBX U5XX Administrator's Guide Name: Remote Extension Protocol: BOTH Port: 1:65535 IP: 110.111.132.6/255.255.255.255 Action: Accept Figure B-14 Step4. Configure auto blacklist rules Auto blacklist rules: the Server would add the IP address to the blacklist automatically if the number of the packets it sends exceeds the rule you configured.
  • Page 168 MyPBX U5XX Administrator's Guide Protocol: UDP IP Packets: 40 Time Interval: 2 seconds Figure B-16 Add an auto blacklist rule for Port:8022 Rule No.3 Port: 8022 Protocol: TCP IP Packets: 5 Time Interval: 60 seconds Figure B-17 Step 5. Add a Firewall Rule for VoIP trunk registration Note: If there is no VoIP trunk, this rule is not required.
  • Page 169 MyPBX U5XX Administrator's Guide Action: Accept Figure B-18 Step 6. Add a firewall rule to accept remote access of HTTP port. For example, if the remote access IP is 110.5.14.6, and the port is 80, the configuration could be as below. Name: RemoteHTTP Protocol: TCP Port: 80:80...
  • Page 170 MyPBX U5XX Administrator's Guide Step 7. Add a firewall rule to accept remote access of SSH port. For example: if the remote access IP is 110.5.14.6 and the port is 8022. Note: If the remote access of SSH port is not needed, this rule is not required. Name: RemoteSSH Protocol: TCP Port: 8022:8022...
  • Page 171 MyPBX U5XX Administrator's Guide Figure B-21 Step 10. The Configuration of firewall settings is completed. See the figures below. Figure B-22 www.yeastar.comPage154...
  • Page 172 MyPBX U5XX Administrator's Guide Figure B-23 Step 11. Define the authorized data transmitting rate and drop all other unauthorized hosts. Note:If we setup IP blacklist rules here, those unauthorized hosts will still be able to send SIP packets into MyPBX if the packets transmitting rate is under the rate defined.

  • Page 173: Alert Settings

    MyPBX U5XX Administrator's Guide Figure B-24 Figure B-25 5. Alert Settings After enabling alert settings‟, if the device is attacked, the system will alert the users via call or e-mail. The attack modes include IP attack and Web Login. www.yeastar.comPage156...
  • Page 174 MyPBX U5XX Administrator's Guide 5.1 IPATTACK When the system is attacked by some IP addresses, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule. Example: Configure to notify extension 500, outbound number 5503301 and E-mail alert@yeastar.com.
  • Page 175 MyPBX U5XX Administrator's Guide Enter the password incorrectly five times when logging inMyPBX Web interface will be deemed as attack, the system will limit the IP login within 10 minutes and notify the user. Example: Configure to notify extension 500, outbound number 5503301 and E-mail alert@yeastar.com.

  • Page 176: Appendix C How To Configure External Storage

    MyPBX U5XX Administrator's Guide APPENDIX C How to Configure external storage Before External storage can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine. Once that has been set up, please follow the steps below. Step 1 Add a new folder, rename it, and set this new folder‟s share Properties according to Figure C-1.
  • Page 177 MyPBX U5XX Administrator's Guide FigureC-2 External storageSetting Net-Disk Host/IP:Change this to the IP address of the computer where backup files will be stored. Net-DiskShare Name: Change this to the name of the shared folder where backups will be stored. Net-DiskShare Username: The user name used to log into the network share.

  • Page 178: Appendix D How To Configure Nat Setting

    MyPBX U5XX Administrator's Guide APPENDIX D How to Configure NAT setting When MyPBX is behind a NAT(firewall),you need to configure NAT setting on MyPBX if you want to use a remote extension. Please follow section 1 or 2 below depending on your network configuration. 1.
  • Page 179 MyPBX U5XX Administrator's Guide FigureD-2 MyPBX Network setting 2. If MyPBX has a public IP, (i.e. is connected directly to your internet service provider), the network settings should be configured according to Figure C-3: FigureD-3 Now, MyPBX has been configured as a public IP, so there is no need to configure NAT again, just leave all settings in „NAT‟...

  • Page 180: Appendix E How To Use Auto Provision

    MyPBX U5XX Administrator's Guide APPENDIX E How to Use Auto Provision Step1. Disable DHCP Server on your local network. E.g. Disable DHCP Server on Linksys Router. FigureE-1 Step2. Enable DHCP Server on MyPBX. Login MyPBX interface, „System‟„Network Preference‟ ->„DHCP Server‟„Enable DHCP Server‟. www.yeastar.comPage163...
  • Page 181 MyPBX U5XX Administrator's Guide FigureE-2 Step3. Configure phones on MyPBX auto-provision page. 1. Login MyPBX web interface, „PBX‟ ->„Extensions‟ ->„Phone Provisioning‟ ->„Add Phone‟. FigureE-3 2. Fill in the phone detail message on the pop-up windows. Input Phone‟s address, configure Name, Callwaiting, Line, Extension,Label, Line active for the phone.And also you can configure other...
  • Page 182 MyPBX U5XX Administrator's Guide FigureE-4 Step4. Turn on the power and connect the network cable to IP Phone. Remark: The factory default setting of DHCP for IP Phone is enabled, so you can skip this step to step 5. If the DHCP is disabled, please follow the stepsbelowto enable it. (e.g.Yealink‟s IP Phone).
  • Page 183 MyPBX U5XX Administrator's Guide FigureE-5 Step5. Finish. www.yeastar.comPage166...

  • Page 184: Appendix F Howdo I Configure Distinctive Ring Tones

    MyPBX U5XX Administrator's Guide APPENDIX F HowDo I Configure Distinctive Ring Tones Step1: On your IP phone, navigate to the Phone settings web configuration page and find the Distinctive Ring Tone section. For each custom ring tone, enter the Internal Ringer Text (can be digits or text) to trigger the ring tone.
  • Page 185 MyPBX U5XX Administrator's Guide Figure F-2 Step3. Finish. www.yeastar.comPage168...

  • Page 186: Appendix G How To Use Email To Sms

    MyPBX U5XX Administrator's Guide APPENDIX G How to Use Email to How to use Email to SMS You need to send an email to the specified email address (you set in Email Settings. In this case, it is lears@yeastar.com).The content of this email will be sent to the number you want as message.
  • Page 187 MyPBX U5XX Administrator's Guide FigureG-2 3. Send message with PIN code and default GSM port. Format: 500:pincodenumber-phonenumber if the subject is "500:987-12345678", the text of this email(“Welcome to Yeastar!”) will be sent to number "12345678" through the first available GSM trunk("987"...

  • Page 188: Appendix H How To Use Did

    MyPBX U5XX Administrator's Guide APPENDIX H How to Use DID Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a feature offered by telephone companies for use with their customers' private branch exchange (PBX) systems. In DID service the telephone company provides one or more trunk lines to the customer for connection to the customer's PBX and allocates a range of telephone numbers to this line (or group of lines) and forwards all calls to such numbers via the trunk.
  • Page 189 MyPBX U5XX Administrator's Guide [12345-9]: Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The „.‟Character will match any remaining digits. For example, 9011. will match any phone number that starts with 9011, excluding 9011 itself. The „!‟ will match none remaining digits, and causes the matching process to complete as soon as it can be determined that no other matches are possible.
  • Page 190 MyPBX U5XX Administrator's Guide Figure H-2 Example 2: Step1: You set the DID number (6001-6099 in this example). Step2: You set the Extension (6001-6099 in this example). The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099(number 6001 to extension 6001, number 6002 to extension 6002).
  • Page 191 MyPBX U5XX Administrator's Guide Figure H-3 www.yeastar.comPage174...

  • Page 192: Appendix I How To Use Blf Key To Choose The Pstn Line

    MyPBX U5XX Administrator's Guide APPENDIX I How to Use BLF Key to Choose the PSTN line MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone. Follow the steps to do the configuration with your Yealink phone 1.

  • Page 193: Appendix J How To Enable Auto Recording

    MyPBX U5XX Administrator's Guide APPENDIX J How to Enable Auto Recording MyPBX U5XX allows you to record the calls automatically. Here is the guide for you to use it. J.1 Login From your web browser, input the IP address of the MyPBX server. Login the system with the monitor account: User Name: monitor Password: password...

  • Page 194: Recording Logs

    MyPBX U5XX Administrator's Guide Enable this function here. You can tick: a. Record Inbound calls b. Record Outbound calls c. Record Internal calls d. Record Callback calls. 2) Apply To · Trunks Recording When ticked, all calls through the selected trunks will be recorded. ·...

  • Page 195: Share Setting

    MyPBX U5XX Administrator's Guide You can check the ID, Time, Callee, Caller, Trunk, Duration(second),Communication Type of each record You can play, download or delete the recording files. FigureJ-3 J.4 Share setting Use this setting to share the recording file on the network. ·...
  • Page 196 MyPBX U5XX Administrator's Guide For WIN 7/Vista user, please modify the registry before checking the shared file : Step1: Start->Run->regedit Step2: Modify the value of “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\ LmCompatibilityLevel“ to “1”. If”LmCompatibilityLevel” doesn‟t exit, create a Dword value “LmCompatibilityLevel“ = 1 You can check the recording file on the network by Explorer/ Resource Manager Run: \\ IP of MyPBX In the picture below, the IP is 192.168.5.101...

  • Page 197: Password Setting

    MyPBX U5XX Administrator's Guide FigureJ-6 If you change the password of the share folder, the network users may not be able to check the shared files then. Please ask the network user to try: step1: Start-> Run ->cmd step2: net use * /del (the is a space behind *) step3: Visit the device again with new password J.5 Password Setting You can change the password of the account “monitor”...
  • Page 198 MyPBX U5XX Extension User’s Guide MyPBX U500/MyPBX U510/MyPBX U520 Extension User’s Guide Version: V1.1 Yeastar Technology Co., Ltd. Date: 9 Aug 2013 Yeastar Technology Co., Ltd.（www.yeastar.com）...
  • Page 199 1.2.3 Do not Disturb (DND) ..........................5 1.2.4 Ring Out..............................5 1.2.5 Mobility Extension Number ........................5 1.3 V ................................ 6 OICEMAIL 1.3.1 Voicemail Settings ........................... 6 1.3.2 Voicemail Management .......................... 6 1.4 C .............................. 8 ECORDINGS 2. CONCLUSION ..................9 Yeastar Technology Co., Ltd.（www.yeastar.com）...

  • Page 200: Introduction

    MyPBX U5XX Extension User’s Guide INTRODUCTION Thanks for using MyPBX U500/MyPBX U510/MyPBX U520 User Web Interface. This Guide would explain how to configure the “Follow me” settings (in different cases such as, “No Answer”, or “When Busy”; whether transfer the incoming call to voicemail or other phone number); how to configure Voicemail settings (such as enable/disable voicemail service, set a voicemail password and enable/disable “send the voicemail to an...

  • Page 201: Call Settings

    Enable No Answer checkbox selection activates no answer call forwarding service on the current extension. The Transfer To displayed the destinations where the incoming call from a particular caller should be forwarded to if the called extension is unable to answer the call. Yeastar Technology Co., Ltd.（www.yeastar.com）...

  • Page 202: Call Waiting

    MyPBX, the cell phone would have all authority of extensions. In this way, the user is able to check the voicemail, call the other extension, PSTN or mobile numbers via cell phone. Yeastar Technology Co., Ltd.（www.yeastar.com）...

  • Page 203: Voicemail

    Download the voicemail: Select the voicemail to download and click “download”. Move the voicemail to another folder: Select the voicemail to move, select the folder to move to (e.g. New, Old, Family, Work, Friends), and then click “move to”. Yeastar Technology Co., Ltd.（www.yeastar.com）...
  • Page 204 MyPBX U5XX Extension User’s Guide Figure 1-4 Yeastar Technology Co., Ltd.（www.yeastar.com）...

  • Page 205: Call Recordings

    Play the recording: Select the recording the play and click “Play”. In the “Play” page, the user could control the speed and volume. Delete the recording: Select the recording to delete and click “Delete”, then the selected email would be deleted. Download the recording: Select the recording to download and click “download”. Figure 1-5 Yeastar Technology Co., Ltd.（www.yeastar.com）...

  • Page 206: Conclusion

    This User’s Guide only explains the configuration of call settings and voicemail settings; management of voicemails and recordings for extension users. For more functionality and advanced settings of MyPBX U500/MyPBX U510/MyPBX U520, please refer to the relative documents as below: “MyPBX U500 Datasheet”...

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