Yeastar Technology MyPBX U100 Installation Manual
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Yeastar Technology MyPBX U100 Installation Manual

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MyPBX U100 & U200 Installation Guide
MyPBX U100 & U200
Installation Guide
Version: V1.1
Yeastar Technology Co., Ltd.
th
Date: 9
Aug, 2013
http://www.yeastar.com
1/16

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Summary of Contents for Yeastar Technology MyPBX U100

  • Page 1 MyPBX U100 & U200 Installation Guide MyPBX U100 & U200 Installation Guide Version: V1.1 Yeastar Technology Co., Ltd. Date: 9 Aug, 2013 http://www.yeastar.com 1/16...

  • Page 2: Table Of Contents

    3.2.2 Connection of FXO/GSM/UMTS/BRI ports ....................9 3.2.3 Connection of FXS ports ..........................11 3.2.4 Power Connection ............................12 3.2.5 Overall Flow Chart ............................12 4. MYPBX U100 & U200 BASIC CONFIGURATIONS ........ 13 4.1 F ..............................13 ACTORY EFAULTS 4.2 L...
  • Page 3 ABOUT MYPBX U100 & U200 MyPBX U100 is a 1U rack mount model IP PBX for up to 25 concurrent calls and 100 users. Internally, it supports network access to ISDN BRI, PSTN, GSM/UMTS and VoIP. High performance, stability and compatibility, combined with rich functionality make MyPBX U100 perfectly suited for your business communication.

  • Page 4: Preparation Before Installation

    Contents of the box Upon receiving MyPBX U100 & U200 gift box, please open the package and check if all the items are supplied as MyPBX U100 & U200 Packing List (See Sheet 1). If there is any problem, please contact your provider.

  • Page 5: Hardware Specifications

    MyPBX U100 & U200 Installation Guide 2. Hardware Specifications 2.1 Overview Figure 2-1 MyPBX U100 Figure 2-2 MyPBX U200 http://www.yeastar.com 5/16...

  • Page 6: Led Indicators And Ports

    MyPBX U100 & U200 Installation Guide 2.2 LED Indicators and Ports Figure 2-3 MyPBX U100 & U200 Front Panel Figure 2-4 MyPBX U100 & U200 Rear Panel Indication Status Description Power Power status The power is switched on. The power is switched off.
  • Page 7 USB port For the storage of call recording files. Ethernet ports MyPBX U100 & U200 provides two 10/100 adaptive RJ45 Ethernet ports, marked as LAN and WAN. -LAN port: LAN port is for the connection to Local Area Network (LAN).

  • Page 8: Specifications And Operating Environment

    MyPBX U100 & U200 Installation Guide 2.3 Specifications and Operating Environment Description Size L 340 * W 210 * H 44 (mm) Power Supply 220 V,50～60 Hz Operating Temperature 0°C~50°C 32°F~122°F) Storage Temperature -10°C~65°C 14°F~149°F) Operating Humidity 5%~90% Non-condensing) Storage Humidity...

  • Page 9: Mypbx U100 & U200 Installation

    MyPBX U100 & U200 provides two 10/100M adaptive RJ45 Ethernet ports, that is, LAN port and WAN port.  WAN Port Connection Connect one end of a network cable to the WAN port of MyPBX U100 & U200, and the other end to the Ethernet port of a hub, switch or ADSL modem.
  • Page 10 2. Connection of GSM/UMTS ports If No.3 and No.7 connectors are GSM/UMTS Ports, the steps of connection are as below: Step 1: Open the Upper case of MyPBX U100 & U200 Step 2: Insert the SIM card: Figure 3-2 Inserting the SIM Card Step 3: Connect the antenna Once completed, the No.3 and No.7 LED lights would turn red as below figure:...

  • Page 11: Connection Of Fxs Ports

    MyPBX U100 & U200 Installation Guide Figure 3-3 Connection of GSM/UMTS ports 3. Connection of BRI ports The BRI port could be connected to the BRI line and the BRI port of a traditional PBX with a BRI RJ45-RJ11 cable.

  • Page 12: Power Connection

    MyPBX U100 & U200 Installation Guide Figure 3-5 Connection of FXS ports 3.2.4 Power Connection Once users have made sure that device installation, cable connection and power type is correct, please switch on the power. Then MyPBX U200 will start booting. In the meantime, users would see that the “POWER”...

  • Page 13: Mypbx U100 & U200 Basic Configurations

    MyPBX U100 & U200 Installation Guide 4. MyPBX U100 & U200 Basic Configurations 4.1 Factory Defaults MyPBX U200 provides web-based configuration interface for administrator and account user. The user can manage the device by log in the web interface. The factory default IP address: LAN: 192.168.5.150;...

  • Page 14: Network Settings

    MyPBX U100 & U200 Installation Guide Figure 4-2 MyPBX Admin Configuration Interface Via the configuration interface, the admin can make all the system configurations, including network settings (LAN, WAN, Firewall, VPN, DDNS, VLAN, etc.); system parameters configuration (system prompts, time zone, password, etc.);...

  • Page 15: Extensions Setup And Management

    MyPBX U100 & U200 Installation Guide 4.4 Extensions Setup and management MyPBX has already set up 6 extensions by default, which are extensions “300-305”. The password is “pincode + extension number”. It’s up to the user to decide whether to use these default extensions directly or after changing the passwords.

  • Page 16: Reset To Factory Defaults

    Note: After resetting, all the configurations made by the admin would be erased. 5. Conclusion This Installation Guide only explains the installation and basic settings of MyPBX U100 and U200 for making and receiving calls. For more functionality and advanced settings of MyPBX U100 and U200, please refer to the relative documents as below: “MyPBX U100 Datasheet”...
  • Page 17 U100&U200 Administrator's Guide Version 15.18.0.21 Yeastar Technology Co., Ltd.
  • Page 18 MyPBX U100&U200 Administrator's Guide Table of Contents 1. Introduction ..................5 1.1 Features ..................5 1.2 Hardware Specifications ..............6 1.2.1 Exterior Appearance ................6 2. System Setup ..................7 2.1 Connection Drawing ................. 7 2.2 Connecting Ethernet Line ..............7 2.3 Supplying Power ................
  • Page 19 MyPBX U100&U200 Administrator's Guide 6 PBX ....................40 6.1 Extensions ..................40 6.1.1 FXS/VoIP Extensions ................40 6.1.2 Phone Provisioning ................49 6.2 Trunks ..................58 6.2.1 Physical Trunk ..................58 6.2.2 VoIP Trunk ................... 65 6.3 Outbound Call Control ..............72 6.3.1 Outbound Routes ..................
  • Page 20 APPENDIX H How to Use BLF Key to Choose the PSTN line ......149 APPENDIX I MyPBX Security Configuration Guide ........150 APPENDIX J How to Enable Call Recording on MyPBX U100/U200 ....166 1. Activate Call Recording ..............166 2.

  • Page 21: Introduction

    New products MyPBX U100&U200 is a standalone embedded hybrid PBX for medium businesses and remote branch offices of larger organizations (1-200 users per site). MyPBX U100&U200 also offers a hybrid solution (a combination of VoIP applications using PSTN/BRI/GSM/UMTS/FXS equipment) alternative for enterprises who are not yet ready to migrate to a complete VoIP solution.

  • Page 22: Hardware Specifications

    MyPBX U100&U200 Administrator's Guide 1.2 Hardware Specifications 1.2.1 Exterior Appearance Front Panel ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ Figure 1-1 MyPBX U100&U200 Front Panel Indication 16 Green LEDs ① 16 RJ11 ports ② Console port (RJ45) ③ WAN/LAN port ④...

  • Page 23: System Setup

    MyPBX U100&U200 Administrator's Guide 2. System Setup 2.1 Connection Drawing Figure 2-1 2.2 Connecting Ethernet Line MyPBX provides two 10/100M Ethernet ports with RJ45 interface and LED indicator. Plug Ethernet line into MyPBX‟s Ethernet port, and then connect the other end of the Ethernet line with a hub, switch, router, LAN or WAN. Once connected, check the status of the LED indicator.

  • Page 24: Supplying Power

    MyPBX U100&U200 Administrator's Guide 2.3 Supplying Power Please follow the steps below to connect the MyPBX unit to a power outlet: 1. Connect the small end of the power cable to the power input port on the MyPBX back panel, and plug the other end of the cable into a 100V~240V AC power outlet.

  • Page 25: Administrator Login

    (your PC should be in the same local network with MyPBX): IP Address: http://192.168.5.150 Username: admin Password: password In this example, the IP address is 192.168.5.149 Figure 3-1 This is the welcome page of MyPBX U100&U200 after successful login. Figure 3-2 www.yeastar.com Page 9...

  • Page 26: Status

    MyPBX U100&U200 Administrator's Guide 4 Status Click to start to check the status of MyPBX U100&U200, where we can check the status of extension, trunk, network and system information. 4.1 Line status In this page, we can check the status of extension and trunks 4.1.1 Extension Status...

  • Page 27: Trunk Status

    MyPBX U100&U200 Administrator's Guide 4.1.2 Trunk Status Figure 4-2 Trunks: VOIP Trunk: Status Unregistered: Trunk registration failed. Registered: Successful registration, trunk is ready for use. Request Send: Registering. Waiting: Waiting for authentication. Service Provider: Status OK: Successful registration, trunk is ready for use.
  • Page 28 MyPBX U100&U200 Administrator's Guide BRI Trunk: Status Ok: The ports connect correctly. Disconnected: The port hasn‟t connected to the BRI line www.yeastar.com Page 12...

  • Page 29: System Status

    MyPBX U100&U200 Administrator's Guide 4.2 System Status In this page, we can check the status of MyPBX system, including the hardware, firmware version and the network status of LAN and WAN ports. 4.2.1 System Info In this page, we can check the hardware/firmware version, or the disk usage of MyPBX.

  • Page 30: System

    MyPBX U100&U200 Administrator's Guide 5 System Click to access. In this page, we can configure the network settings, firewall settings, storage management and some other preferences like firmware update and hot standby. 5.1 Network Preferences 5.1.1 LAN Settings Figure 5-1 ·...

  • Page 31: Wan Settings

    MyPBX U100&U200 Administrator's Guide · Hostname Set the host name for MyPBX. · IP Address Set the IP Address for MyPBX. Recommend to configure a static IP address for MyPBX · Subnet Mask Set the subnet mask for MyPBX. · Gateway Set the gateway for MyPBX.
  • Page 32 MyPBX U100&U200 Administrator's Guide 1. WAN port is disabled by default 2. WAN port cannot be used as a router to route the internet packages from WAN port to LAN port. · DHCP .If your ISP says that you are connecting through DHCP or a dynamic IP address from your ISP, perform these steps: Step1: Select DHCP as the WAN Connection Type.

  • Page 33: Dhcp Server

    (i.e., a scope) configured for a given network. You can set a local network NTP server for MyPBX here too Note: MyPBX U100&U200 can be working as a DHCP server, but cannot be regarded as a router.
  • Page 34 MyPBX U100&U200 Administrator's Guide Figure 5-4 1) VLAN Over Lan · NO.1 Click the NO.1 you can edit the first VLAN over Lan. · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device.

  • Page 35: Vpn Settings

    MyPBX U100&U200 Administrator's Guide · Default Gateway Set the Default Gateway for MyPBX VLAN over Lan. 2) VLAN Over Wan · NO.1 Click the NO.1 you can edit the first VLAN over Wan. · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device.

  • Page 36: Ddns Settings

    MyPBX U100&U200 Administrator's Guide traffic securely. MyPBX supports OpenVPN. Figure 5-5 · Enable VPN · Import VPN Config Import configuration file of OpenVPN. Note: Don't configure “user” and “group” in the “config” file. You can get the config package from the OpenVPN provider.

  • Page 37: Static Route

    MyPBX U100&U200 Administrator's Guide User name the DDNS server provides you. · Password User account‟s password. · Host Name Note: DDNS allows you to access your network using domain names instead of IP address. The service manages changing IP address and updates your domain information dynamically.
  • Page 38 MyPBX U100&U200 Administrator's Guide · Metric The cost of a route is calculated by using what are called routing metric. Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful (how low cost) a route is.

  • Page 39: Firewall Settings

    MyPBX U100&U200 Administrator's Guide 5.2 Firewall Settings Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets. All messages entering or leaving the intranet pass through the firewall, which examines each message and blocks those that do not meet the specified security criteria.
  • Page 40 MyPBX U100&U200 Administrator's Guide Figure 5-9 · Name A name for this rule, e.g. “HTTP”. · Description Simple description for this rule. E.g.: Accept the specific host to access the web interface for configuration. · Protocol The protocols for this rule.

  • Page 41: Ip Blacklist

    MyPBX U100&U200 Administrator's Guide 5.2.2 IP blacklist You can set some packets accept speed rules here. When a IP address which hasn‟t been accepted in common rules sends packets faster than the allowed speed, it will be set as black IP address and blocked automatically.

  • Page 42: System Preference

    MyPBX U100&U200 Administrator's Guide 5.3 System Preference In this page, we can set other system preference, like the password for admin/user/cdr account, system date and time, firmware update, hot standby, backup and restore, reset and reboot. 5.3.1 Password Settings MyPBX has 3 accounts: admin, user, and cdr. User and cdr account is disabled by default.

  • Page 43: Date And Time

    MyPBX U100&U200 Administrator's Guide Figure 5-13 After enabling “user” account, you can log in MyPBX using “user”. “user” account can change its own password. CDR account: “cdr” account is disabled by default and its default password is “password”. You can enable it after you log in MyPBX using “admin” account.

  • Page 44: Firmware Update

    MyPBX U100&U200 Administrator's Guide Figure 5-15 · Time Zone You can choose your time zone here. · Daylight Saving Time Set the mode to Automatic or disabled · Automatically Synchronize With an Internet Time Server Input the NTP server so that MyPBX will update the time automatically ·...

  • Page 45: Backup And Restore

    2. When you have updated the firmware version, it‟s not recommended to restore using old package. Figure 5-17 5.3.5 Reset and Reboot We can reset or reboot MyPBX U100&U200 via web directly in this page. Figure 5-18 www.yeastar.com Page 29...

  • Page 46: Hot Standby

    MyPBX U100&U200 Administrator's Guide · Reboot System Warning: Rebooting the system will terminate all active calls! · Reset to Factory Defaults Warning: A factory reset will erase all configuration data on the system. Please do not turn off the system until the RUN light begins blinking. Any power interruption during this time could cause damage to the system.
  • Page 47 MyPBX U100&U200 Administrator's Guide Figure 5-19 Mode: Primary means the main unit; Secondary means the standby unit; Secondary/Primary Hostname: If this unit mode is primary, then you need to input the hostname of standby unit; vice versa, if this unit is selected as secondary, then the hostname of primary unit is required.

  • Page 48: Ami Settings

    MyPBX U100&U200 Administrator's Guide such as the call recording files and CDR files saved in disk. The configurations in MyPBX will not be influenced by this feature. Two options are available: timing synchronization and real-time synchronization. 5.3.7 AMI Settings The Asterisk Manager Interface (AMI) is a system monitoring and management interface provided by Asterisk.
  • Page 49 MyPBX U100&U200 Administrator's Guide Figure 5-21 1.IPATTACK When the system is attacked by IP address, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule. 1) Phone Notification Settings · PHONE Notification Whether enable phone notification.
  • Page 50 MyPBX U100&U200 Administrator's Guide · Subject The subject of the alert email. · Email Content Text content support predefined variables. Variable names corresponding instructions are as follows: $(HOSTNAME) Host name $(LOCALIP) Local IP address $(SOURCEIP) Attack source IP address $(DATETIME)

  • Page 51: Database Grant

    MyPBX U100&U200 Administrator's Guide 10 minutes and notify the user. Figure 5-23 5.3.9 Database Grant U100/U200 are using MySQL database from 15.18.0.21. The 3 party software can access MySQL via internet. Before that, you need to grant the authority to the database user.

  • Page 52: Security Center

    MyPBX U100&U200 Administrator's Guide has authority to check which call has been recorded automatically. 5.3.10 Security Center You can check MyPBX security configuration in “Security Center” page. And also, you can enter the relevant security settings page rapidly. Firewall: Figure 5-25 In the “Firewall”...

  • Page 53: Storage Management

    5.4 Storage Management 5.4.1 USB Device MyPBX U100/U200 supports USB hard disk. If you enable recording add-on, you can store the recording file in USB hard disk. You can check the information of the hard disk, manage the disk and do some related configuration.
  • Page 54 MyPBX U100&U200 Administrator's Guide Figure 5-28 Step 1: Choose a window-based computer that is always in service Step 2: Create a folder Step 3: Create a text file named "status.txt" in the folder Step 4: Share this folder Then we need to input the Net-Disk information in Step 2 page.
  • Page 55 MyPBX U100&U200 Administrator's Guide Net-Disk Share Username: The user name used to log into the network share. Leave this blank if it is not required Net-Disk Share Password: The password used to log into the network share. Leave this blank if it is not...

  • Page 56: Pbx

    In this page, we can configure the extensions‟ details and provision the supported models automatically. 6.1.1 FXS/VoIP Extensions There are three types of extensions supported in MyPBX U100&U200: SIP, IAX and analog extension. Note: 1. The max number of SIP/IAX extension is 200 Figure 6-1 www.yeastar.com...

  • Page 57: Fxs Extensions

    MyPBX U100&U200 Administrator's Guide FXS Extensions Figure 6-2 There are two analog extensions in MyPBX U100&U200 if S2 module is installed, to modify the extension number, please delete it first, then recreate it again. 1) General Figure 6-3 · Extension The numbered extension, i.e.
  • Page 58 MyPBX U100&U200 Administrator's Guide A character-based name for this user, i.e. “Bob Jones”. · Caller ID The Caller ID (CID) string will be used when this user calls another internal user. 2) Voicemail · Enable Voicemail Check this box if the user should have a voicemail account.
  • Page 59 MyPBX U100&U200 Administrator's Guide setting in “SIP Settings”. 7) Other options · Call Waiting Check this option if the extension should have Call Waiting capability. If this option is checked, the “When busy” follow me options will not be available.

  • Page 60: Voip Extensions

    MyPBX U100&U200 Administrator's Guide more information. · spy modes There are 4 spy modes available for choice: Normal spy: you can only hear the call, but can't talk Whisper spy: you can hear the call, and can talk with the monitored extension...
  • Page 61 MyPBX U100&U200 Administrator's Guide Figure 6-5 We can click “Add extension” to start. Figure 6-6 1) General · Type Extension type: SIP, IAX or SIP/IAX. SIP – The extension sends and receives calls using the VoIP protocol SIP. IAX -The extension sends and receives calls using the VoIP protocol IAX.
  • Page 62 MyPBX U100&U200 Administrator's Guide · Extension The numbered extension, i.e. 1234, that will be associated with this particular User / Phone. · Password The password for this extension, Ex: “12t3f6” · Name A character-based name for this user, EX: “Bob Jones”...
  • Page 63 MyPBX U100&U200 Administrator's Guide If max call duration is set to 0 or empty, it will follow global max call duration setting in “SIP Settings”. 6) VoIP Settings · NAT This setting should be used when the system is using a public IP address to communicate with devices hidden behind a NAT device (such as a broadband router).
  • Page 64 MyPBX U100&U200 Administrator's Guide the time defined. 8) Follow me (Call Forwarding) Call forwarding for an extension can be configured here. The administrator can configure Follow Me option for this extension. If you want to transfer the call to an outbound number, please follow the dial pattern of outbound route filled in the outbound number.

  • Page 65: Phone Provisioning

    MyPBX U100&U200 Administrator's Guide Barge spy: you can hear the call and talk with them both General spy: you can choose to use one of the above 3 spy modes Note: for example, if 500 want to monitor extension 501, we need to enable the “allow being spied”...
  • Page 66 MyPBX U100&U200 Administrator's Guide Snom (300, 320, 360, 370) Snom (300, 320, 360, 370) Polycom (IP 6000, IP 7000, IP 32X, IP33X, IP430, IP450, IP550, IP560, VVX1500) Cisco (IP7940, IP7960) Aastra (9480i, 9480i-CT, 6730i, 6731i, 6753, 6755i, 6757i, 6757i CT, 6737i)
  • Page 67 MyPBX U100&U200 Administrator's Guide Figure 6-9 6.1.2.2 Aastra General Settings In this page, you can configure it before provisioning Aastra IP phones, including the items like general preferences, program keys configuration, soft keys configuration. Figure 6-10 6.1.2.3 Phone book You can add your contacts here and when you use phone provisioning, IP phone will download the phone book.
  • Page 68 MyPBX U100&U200 Administrator's Guide Figure 6-11 1) Add Contact · Type There are three types: None, VIP and Deny list (Blacklist). · Group There are 5 groups: None, Friends, Family, Work, Colleagues list. · Nick Name You can set a nick name for this number.
  • Page 69 MyPBX U100&U200 Administrator's Guide · Office Number Input the office number here · Mobile Number Input the mobile number here · Home Number Input the home number here · Sub Number Add sub number of this contact. Only works with snom phone.
  • Page 70 MyPBX U100&U200 Administrator's Guide format of phonebook should be *.xml. Note: All the existing phonebooks of the IP phone will be replaced automatically if the phonebooks are configured in this way. 6.1.2.4 Configure phone Let's take provisioning Yealink as an example.
  • Page 71 MyPBX U100&U200 Administrator's Guide Or else, it should be “No”. · MAC address Input the MAC address of IP phone · Name Put the name of this Phone here. · Manufacturer You can choose the Manufacturer of IP phone · Phone Type Choose the model of your phone.
  • Page 72 MyPBX U100&U200 Administrator's Guide Figure 6-14 3) Memory key settings In this page, we can configure the DSS keys of IP phone one by one. Figure 6-15 4) Line keys settings We can configure the line key settings for this IP phone www.yeastar.com...
  • Page 73 MyPBX U100&U200 Administrator's Guide Figure 6-16 6.1.2.4 Not configured phone In this section, MyPBX will scan all the supported IP phones and display here, we can click the 'MAC address' of IP phone and input the corresponding information in the pop-up window, like figure 6-13.

  • Page 74: Trunks

    6.2 Trunks 6.2.1 Physical Trunk Multiply physical trunks are supported in MyPBX U100&U200, like BRI, PSTN, and GSM/UMTS, please make sure you have installed the modules inside, BRI trunk requires B2 module, PSTN trunk requires the O2, while GSM/UMTS trunk, and please install the GSM/UMTS modules inside.
  • Page 75 MyPBX U100&U200 Administrator's Guide Figure 6-21 · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. Ex: 'BriTrunk1' · Signaling Signaling method BRI-CPE: ISDN BRI in TE mode and Point to Point.
  • Page 76 MyPBX U100&U200 Administrator's Guide · PRI Dial Plan Sets an option required for some (rare) switches that require a dial plan parameter to be passed. This option is ignored by most BRI switches. It may be necessary on a few pieces of hardware. This option can almost always be left unchanged from the default.
  • Page 77 MyPBX U100&U200 Administrator's Guide · Echo Cancellation Echocancel Obviously this disables or enables echo cancellation, it is recommended not to turn this off. · Hide CallerID If you want others to see your CID, please disable this option. · Codec You can choose alaw or ulaw codes.
  • Page 78 MyPBX U100&U200 Administrator's Guide PSTN trunk The public switched telephone network (PSTN) is the network of the world's public circuit-switched telephone networks Figure 6-22 Click edit to configure more details Figure 6-23 · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc.
  • Page 79 MyPBX U100&U200 Administrator's Guide 1) Busy Detection · Busy Detection Busy Detection is used to detect far end hang-up or for detecting a busy signal. Select “Yes” to turn this feature on. · Busy Count If Busy Detection is enabled, it is also possible to specify how many busy tones to wait for before disconnecting the call.
  • Page 80 For FXO trunks, this option forces MyPBX to clarify Caller ID incoming calls GSM/UMTS Trunk GSM/UMTS trunks are supported in MyPBX U100&U200 if you have got the GSM/UMTS module and SIM cards installed. One GSM/UMTS trunks support only one SIM card for one concurrent call.

  • Page 81: Voip Trunk

    MyPBX U100&U200 Administrator's Guide 6.2.2 VoIP Trunk There are two types of VOIP trunk in MyPBX: SIP and IAX, in this page, we can also configure the “service provider” trunk, which doesn‟t need the use name and password for authorization, when you have bought a trunk from provide with IP address only, please choose “service provider”...
  • Page 82 MyPBX U100&U200 Administrator's Guide Figure 6-27 · Type SIP – Identifies whether the trunk sends and receives calls using the VoIP protocol SIP · Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc.
  • Page 83 MyPBX U100&U200 Administrator's Guide · Username Username of SIP account. Used for SIP trunk registration. .Authorization name Used for SIP authentication. Leave this blank if not required. · Password Password of SIP account. .From User All outgoing calls from this SIP Trunk will use the From User (In this case the account name for SIP Registration) in From Header of the SIP Invite package.
  • Page 84 MyPBX U100&U200 Administrator's Guide Define if SRTP is enabled for this trunk · Qualify Send check alive packets to the sip provider. · DTMF mode Set default mode for sending DTMF of this trunk. Default setting: rfc2833 · DOD DOD (Direct Outward Dialing) means the caller ID displayed when dialing out, before configure this, please make sure the provider supports this feature.
  • Page 85 MyPBX U100&U200 Administrator's Guide · Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. Ex: “yeastar2”. · Hostname/IP Service provider‟s hostname or IP address. 4569 is the standard port number used by IAX protocol.
  • Page 86 MyPBX U100&U200 Administrator's Guide Figure 6-29 · Type SIP or IAX SIP – Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP. IAX - Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX.
  • Page 87 MyPBX U100&U200 Administrator's Guide · Codecs Define the codec for this sip trunk and its priority Note: codec can only display when edit it after creating the trunk. · Transport This will be the transport method used by the SIP Trunk. This method is given by the SIP trunk provider.

  • Page 88: Outbound Call Control

    MyPBX U100&U200 Administrator's Guide 6.3 Outbound Call Control 6.3.1 Outbound Routes In this page, we can configure the outbound rules to control the outgoing calls. Note: 1. The max number of outbound route is 64. 2. If the dial patterns are the same in several routes, MyPBX will choose the available routes from top to the last one.
  • Page 89 MyPBX U100&U200 Administrator's Guide Figure 6-31 · Route Name Name of this Outbound Route. Ex: 'Local' or 'Long Distance' etc. · Dial Pattern Outbound calls that match this dial pattern will use this outbound route. There are a number of dial pattern characters that have special meanings:...
  • Page 90 MyPBX U100&U200 Administrator's Guide complete as soon as it can be determined that no other matches are possible. Example 1: NXXXXXX will match any 7 digits phone number. Example 2: 1NXXNXXXXX will match a phone number starting with a 1, followed by a 3-digit area code, and then 6 digit number.

  • Page 91: Speed Dial Settings

    MyPBX U100&U200 Administrator's Guide 6.3.2 Speed Dial Settings Figure 6-32 1) Options · The prefix of speed dial The prefix should be dialed before the speed dial number. Default is *99 Figure 6-33 2) Add new speed dial. · Source Number The speed dial number.

  • Page 92: Inbound Call Control

    MyPBX U100&U200 Administrator's Guide 6.4 Inbound Call Control In this page, we can configure the details of IVR, ring group, queue and inbound routes. 6.4.1 IVR When there‟s an inbound call aims at Auto Attendant, MyPBX will play an IVR...
  • Page 93 MyPBX U100&U200 Administrator's Guide Figure 6-35 · Number MyPBX treats IVR as an extension; you can dial this extension number to reach the IVR from internal extension. · Name A name for the IVR · Prompt The prompt recording that will be played when this IVR is reached.

  • Page 94: Ring Groups

    MyPBX U100&U200 Administrator's Guide · Enable Direct Dial Allow the caller to dial other extensions number directly. · Key Press Events A list of actions that can be performed depending on the digit dialed by the user . · Key The Key pressed when the callers hear the IVR prompt.
  • Page 95 MyPBX U100&U200 Administrator's Guide Figure 6-36 There is a default ringgroup, you can edit it or create a new one Figure 6-37 · Ring Group Name This option defines a name for this group, i.e. “Sales”. “Ring Group Name” is a label to help you identify this group in the group list.

  • Page 96: Queues

    MyPBX U100&U200 Administrator's Guide seconds to ring this group before routing the call according to the “Destination if No Answer” settings. 2. If the strategy is “Ring Sequentially”, it means set the number of seconds to ring a single extension before moving onto the next one.
  • Page 97 MyPBX U100&U200 Administrator's Guide Figure 6-39 · Queue Name A name for the Queue. www.yeastar.com Page 81...
  • Page 98 MyPBX U100&U200 Administrator's Guide · Queue Number Use this number to dial into the queue, or transfer callers to this number to put them into the queue. · Queue Password You can require agents to enter a password before they can login to this queue.
  • Page 99 MyPBX U100&U200 Administrator's Guide · Frequency How often to announce a prompt to the caller. 4) Events If a caller presses the key while waiting in the queue, this setting selects which action should process the key press. 5) Failover-Destination Defines the failover action.

  • Page 100: Conferences

    MyPBX U100&U200 Administrator's Guide 6.4.4 Conferences Figure 6-40 Conference Calls increase employee efficiency and productivity, and provide a more cost-effective way to hold meetings. Conference agents can dial * to access to the settings options and the admin can kick the last user out and can lock the conference room.

  • Page 101: Inbound Routes

    MyPBX U100&U200 Administrator's Guide 6.4.5 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours Figure 6-42 There is a default inbound route for all the trunks and set IVR as the destination, you can edit it or create a new one for your demands.

  • Page 102: Route Name

    MyPBX U100&U200 Administrator's Guide Figure 6-43 1) General · Route Name A name for this inbound route. Ex: “pstnin” etc. · DID Number Define the expected DID Number if this trunk passes DID on incoming calls. Leave this field blank to match calls with any or no DID info. You can also use pattern matching to match a range of numbers.

  • Page 103: N : Any Digit From

    MyPBX U100&U200 Administrator's Guide N : Any Digit from 2-9 [12345-9] : Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The “.” Character will match any remaining digits. For example, “9011.” will match any phone number that starts with “9011”, excluding “9011” itself.
  • Page 104 MyPBX U100&U200 Administrator's Guide 6.7.4 configure the callback function, please refer to chapter How do I configure distinctive ring tones? Please refer to APPENDIX Currently distinctive ringtone can be compatible with Yealink and Snom phone. 2) Member Trunks This area allows you to select which trunks will be member trunks for this route.
  • Page 105 MyPBX U100&U200 Administrator's Guide Note: This function only supports T.38 faxes. · Outbound Routes Route the incoming calls to a specific outbound route. This function is mainly used for the connection of two branches. For example: Company A locates headquarters in the USA with a branch B in China.
  • Page 106 MyPBX U100&U200 Administrator's Guide If Choosing a VoIP extension, the fax will be sent to the extension‟s voicemail as an attachment. Note: If you receive faxes with custom Email address, the “SMTP settings” of “Voicemail Settings” should be configured successfully in advance. If you receive faxes with E-mail address configured in VOIP extension voicemail, you should first make sure the tested email to your email address works fine.

  • Page 107: Audio Settings

    MyPBX U100&U200 Administrator's Guide 6.5 Audio Settings It‟s allowed to customize the prompts in MyPBX, including the Audio In and change the system prompts to your local country. 6.5.1 Custom Prompts We can record or upload the prompts in this page, you can also play it directly to confirm if it‟s a valid one, you can also download it and save it as an backup...

  • Page 108: Music On Hold Prompts

    PCM 8 kHz, Mono, 16 Kb/s. 6.5.2 Music on Hold Prompts In this page, we can upload the music on hold prompts or adjust the volume from Audio In interface (available in MyPBX U100&U200) Figure 6-47 The administrator can upload on hold music as follows: 1) Click “Upload Music on Prompt”.

  • Page 109: System Prompts Settings

    MyPBX U100&U200 Administrator's Guide Figure 6-48 Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s; Alaw/Ulaw 8 kHz, Mono, 1 Kb/s; PCM 8 kHz, Mono, 16 Kb/s.

  • Page 110: Basic Settings

    MyPBX U100&U200 Administrator's Guide 6.6 Basic Settings There are some basic settings we need to configure MyPBX U100&U200, like the general preferences, business hours, feature codes, voicemail settings 6.6.1 General Preferences In this page, there are some general settings of MyPBX...
  • Page 111 MyPBX U100&U200 Administrator's Guide Note: if you need use the “live music” from “Audio In” interface, please choose “external music” here. · Tone Region Please select your country or nearest neighboring country to enable the default dial tone, busy tone, and ring tone for your region.

  • Page 112: Business Hours

    MyPBX U100&U200 Administrator's Guide · Music on Hold for Follow Me Prompt Configure whether to play a prompt “please hold while I try to locate the person you are calling” when transfer a call by follow me settings. · Invalid Phone Number Prompt Configure the prompt when the dialed phone number is invalid.
  • Page 113 MyPBX U100&U200 Administrator's Guide Figure 6-51 1) General · Enable Business Hours · disable Business Hours 2) Others · Enable Office Closed Timing By dialing *81 (*81 is default) on an extension will force the office time closed for the device whatever the general setting is.

  • Page 114: Feature Codes

    MyPBX U100&U200 Administrator's Guide 6.6.3 Feature Codes There are many feature codes available in MyPBX, which allow users to dial from extension side to realize the exact feature. Figure 6-52 1) General · One Touch Record A user may initiate or stop call recording by dialing *1during a call. (*1 is default setting).
  • Page 115 MyPBX U100&U200 Administrator's Guide setting). · Attended Transfer Timeout The time out of transferring a call · Blind Transfer Users may blind transfer an incoming call by dialing*03 on their phone (*03 is default setting). · Call Pickup Users may pick up an incoming call by dialing *4 on their phone (*4 is default setting) ·...
  • Page 116 MyPBX U100&U200 Administrator's Guide station that parked it. 3) Call Forwarding Preferences · Reset to Defaults Users may reset all call forwarding defaults by calling *70 on their phone (*70 is default setting). Note: When reset to defaults. The call forwarding settings will be configured as...

  • Page 117: Voicemail Settings

    MyPBX U100&U200 Administrator's Guide · Forward to Voicemail Users may forward the call to Voicemail by calling *074 on their phone (*074 is default setting) · Enable Do Not Disturb Users may enable do not disturb by calling *75 on their phone (*75 is default setting) ·...
  • Page 118 MyPBX U100&U200 Administrator's Guide · Min Message Time Set the minimum length of a single voicemail message. Messages below this threshold will be automatically deleted. · Ask Caller to Dial 5 If this option is set, the caller will be prompted to press 5 before leaving a message.
  • Page 119 MyPBX U100&U200 Administrator's Guide Allow callers to review their recorded message before sending it to voicemail. 2) SMTP Settings for Voicemail Note: If you want to send voicemail messages as email attachments, please configure this section. Figure 6-54 · E-mail Address The E-mail Address that MyPBX will use to send voicemail.

  • Page 120: Advanced Settings

    MyPBX U100&U200 Administrator's Guide 6.7 Advanced Settings 6.7.1 SIP Settings Figure 6-55 1) General · UDP Port Port use for sip registrations, Default is 5060. · TCP Port Port use for sip registrations, Default is 5060. · TLS Port Port use for sip registrations, Default is 5061.
  • Page 121 MyPBX U100&U200 Administrator's Guide When using MyPBX as TLS client, specify the protocol for outbound TLS connections. You can select it as tlsv1, sslv2 or sslv3. · RTP Port Start Beginning of RTP port range · RTP Port End End of RTP port range ·...
  • Page 122 MyPBX U100&U200 Administrator's Guide · User Agent To change the user agent parameter of asterisk, the default is “MyPBX”, you should change it if needed. Figure 6-56 2) NAT Note: Configuration of this section is only required when using remote extensions.
  • Page 123 MyPBX U100&U200 Administrator's Guide If an external host has been supplied, you may specify how often the system will perform a DNS query on this host. This value is specified in seconds. · Local Network Identification Used to identify the local network using a network number/subnet mask pair when the system is behind a NAT or firewall.
  • Page 124 MyPBX U100&U200 Administrator's Guide transmission of voice packets over a network or the Internet. u-law: A PSTN standard codec, used in North America, which provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call.
  • Page 125 MyPBX U100&U200 Administrator's Guide traffic. When the network capacity is insufficient, QoS could provide priority to users by setting the value. Figure 6-59 5) Advanced Settings · From Field Where to get the caller ID in sip packet. · To Field Where to get the DID in sip packet.

  • Page 126: Iax Settings

    MyPBX U100&U200 Administrator's Guide · Session-expires The max refresh interval · Session-minse The min refresh interval, which mustn't be less than 90s · Session-refresher Choose session-refresher, the default is Uas 6.7.2 IAX Settings Figure 6-60 1) General · Bind Port Port use for IAX2 registrations, Default is 4569.

  • Page 127: Blacklist

    MyPBX U100&U200 Administrator's Guide a-law: A PSTN standard codec, used outside of North America, that provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call. GSM: A wireless standard codec, used worldwide, that provides adequate voice quality and consumes 13.3kbit/s in each direction (receiving and transmitting)

  • Page 128: Callback Settings

    MyPBX U100&U200 Administrator's Guide Note: Add an extension in blacklist, such as 300: 1) If the type is “inbound”, then this extension can‟t dial other extension and external numbers, but it can dial IVR or ringgroup. 2) If the type is “outbound”, then this extension can‟t be called.
  • Page 129 MyPBX U100&U200 Administrator's Guide Figure 6-64 Step 2: Create Callback number Figure 6-65 Step 3: Create Callback Rules You will need to create callback rules when the system should strip or add digits. Figure 6-66 · Trunk Name Choose the trunk with callback rules ·...

  • Page 130: Dnis Settings

    MyPBX U100&U200 Administrator's Guide example, the call in number (Caller ID) is 123456789, MyPBX need to send 9123456789 to its trunk when call to this number. You should configure 123456789 as the call back number and add 9 before the callback is placed. You can add “w”...

  • Page 131: Pin User Settings

    MyPBX U100&U200 Administrator's Guide Figure 6-68 1) General · DISA Name Give this DISA application a name to help you identify it. · PIN # The password for this DISA · Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number.
  • Page 132 MyPBX U100&U200 Administrator's Guide Figure 6-69 1) Options · Access Code .Dial this code to access PIN. · Prompt for Entry Prompt caller enter the PIN Number. · Prompt for Entry Failure Prompt the caller when an invalid PIN is entered.

  • Page 133: Paging Groups

    Note: A paging group can have a maximum of 20 members. Figure 6-71 There are two types of paging groups in MyPBX U100&U200. 1. Internal paging Group In this mode, if you dial its number, MyPBX will help to pick up those chosen members and you can talk directly without any rings.
  • Page 134 MyPBX U100&U200 Administrator's Guide Figure 6-72 · Paging Group Number Define the numbered extension that may be dialed to reach this group. · Duplex Paging is typically one way for announcements only. Checking this will make paging duplex, allowing all users in the group to talk and be heard by all.

  • Page 135: Sms Settings

    MyPBX U100&U200 Administrator's Guide 6.7.9 SMS Settings When GSM/UMTS modules are installed, SMS feature is supported. 1) Enable SMS to Email Figure 6-74 If you enable this, as soon as the GSM/UMTS trunks receive small messages, MyPBX will send the text of this message to the email addresses listed on the Email List.
  • Page 136 MyPBX U100&U200 Administrator's Guide · Country Code The country code to be added before the dialed numbers. · Receive mails every The interval time of receiving mails from POP3 server. · Access Code This PIN code is used to verify the subject of the emails received. If the form of email passes the verification, it will be send out by SIM card.

  • Page 137: Certificates

    MyPBX U100&U200 Administrator's Guide · Receive Server Port If you want to know more about Email to SMS, please refer to APPENDIX F 6.7.10 Certificates MyPBX can support TLS extension. Before you register TLS extension on IP phone, you should upload certificates first.

  • Page 138: Reports

    MyPBX U100&U200 Administrator's Guide 7 Reports Click to access We can check the call detailed logs for accounting and system log for debugging 7.1 Call Logs The call Log captures all call details, including call time, caller number, callee number, call type, call duration, etc. An administrator can search and filter call data by filter the call logs by call date, caller/callee, trunk, duration, billing duration, status, communication type and Pin User.
  • Page 139 MyPBX U100&U200 Administrator's Guide Figure 7-2 You can download and delete the system logs of MyPBX. Options · Enable Hardware Log Save the information of hardware; (up to 4 log files) · Enable Normal Log Save the prompt information; (up to 16 log files) ·...

  • Page 140: Addons

    Before you install an addon, you should have a license. You can buy the license from Yeastar. Figure 8-1 8.1 Call Recording After you install “Call Recording” module, MyPBX U100/U200 can record all the calls automatically, and store the recording in USB device. For more details about call recording, please refer to Appendix 8.2 MyPBX Client...

  • Page 141: Billing System

    MyPBX U100&U200 Administrator's Guide 8.3 Billing System Billing System caters for the growing need of billing solutions that can efficiently monitor the calls and maintain record of each call received/transferred by IP-PBX. Billing System can charge and recharge extensions and conduct analysis on the basis of statistics.

  • Page 142: Logout

    MyPBX U100&U200 Administrator's Guide 9 Logout Click to log out safely. www.yeastar.com Page 126...

  • Page 143: Use Mypbx

    MyPBX U100&U200 Administrator's Guide 10. Use MyPBX Figure 10-1 10.1 Make outbound calls To make an outbound call, we need to add trunk first. There are 3 types of VoIP Trunk: · VoIP Trunk: Connected to remote VOIP service server.

  • Page 144: Sample Routing Via Voip Trunk

    MyPBX U100&U200 Administrator's Guide supply your PBX with access to a public telephone network. FXO interfaces use FXS signaling. FXO interfaces allow you to connect your PBX to real analog phone lines. Sample Routing via VoIP Trunk Let‟s configure all inside extensions to dial “0” through the VoIP Trunk.
  • Page 145 MyPBX U100&U200 Administrator's Guide 2. Add Outbound Routes As we can see from the Outbound Route of “VOIP_OUT”, all phone numbers starting with 0 will have their first digit stripped off (digit 0) and will be sent to the SIP Trunk.

  • Page 146: Incoming Call

    MyPBX U100&U200 Administrator's Guide 10.2 Incoming call Sample Routing to an IVR Let‟s configure an incoming call to route to the IVR. In the IVR itself, let‟s configure digit 0 to route the call to extension 300, and digit 1 to route the call to ringgroup.
  • Page 147 MyPBX U100&U200 Administrator's Guide Figure 10-5 www.yeastar.com Page 131...

  • Page 148: Appendix A Faq

    MyPBX U100&U200 Administrator's Guide APPENDIX A FAQ Q1. How to Register SIP device？ 1) Register SIP soft phone Download the x-lite softphone from counterpath website www.counterpath.com After install the x-lite, right click the panel and select the SIP Account setting and then configure it.

  • Page 149: Appendix B How To Configure External Storage

    MyPBX U100&U200 Administrator's Guide APPENDIX B How to Configure external storage Before External storage can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine. Once that has been set up, please follow the steps below.
  • Page 150 MyPBX U100&U200 Administrator's Guide Figure B-2 External storage Setting Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored. Net-Disk Share Name: Change this to the name of the shared folder where backups will be stored.

  • Page 151: Appendix C How To Configure Nat Setting

    NAT mode: Yes Allow RTP Reinvite: Yes Figure C-1 Assuming that your router‟s host address is yeastar.3322.org, your local network is from 192.168.5.1-192.168.5.254, and the subnet Mask is 255.255.255.0, the MyPBX network settings should configured like Figure www.yeastar.com...
  • Page 152 MyPBX U100&U200 Administrator's Guide Figure C-2 MyPBX Network setting 2. If MyPBX has a public IP, (i.e. is connected directly to your internet service provider), the network settings should be configured according to Figure C-3: Figure C-3 Now, MyPBX has been configured as a public IP, so there is no need to configure NAT again, just leave all settings in „NAT‟...

  • Page 153: Appendix D How To Use Auto Provision

    MyPBX U100&U200 Administrator's Guide APPENDIX D How to Use Auto Provision Step1. Disable DHCP Server on your local network. E.g. Disable DHCP Server on Linksys Router. Figure D-1 Step2. Enable DHCP Server on MyPBX. Login MyPBX web interface, „System‟  „Network Preference‟ -> „DHCP Server‟...
  • Page 154 MyPBX U100&U200 Administrator's Guide Figure D-2 Step3. Configure phones on MyPBX auto-provision page. 1. Login MyPBX web interface, „PBX‟ -> „Extensions‟ -> „Phone Provisioning‟ -> „Add Phone‟. Figure D-3 2. Fill in the phone detail message on the pop-up windows.
  • Page 155 MyPBX U100&U200 Administrator's Guide Figure D-4 Step4. Turn on the power and connect the network cable to IP Phone. Remark: The factory default setting of DHCP for IP Phone is enable, so you can skip this step to step 5.
  • Page 156 MyPBX U100&U200 Administrator's Guide Figure D-5 Step5. Finish. www.yeastar.com Page 140...

  • Page 157: Appendix E How Do I Configure Distinctive Ring Tones

    MyPBX U100&U200 Administrator's Guide APPENDIX E How Do I Configure Distinctive Ring Tones Step1: On your IP phone, navigate to the Phone settings web configuration page and find the Distinctive Ring Tone section. For each custom ring tone, enter the Internal Ringer Text (can be digits or text) to trigger the ring tone.
  • Page 158 MyPBX U100&U200 Administrator's Guide FigureE-2 Step3. Finish. www.yeastar.com Page 142...

  • Page 159: Appendix F How To Use Email To Sms

    You need to send an email to the specified email address (you set in Email Settings. In this case, it is lears@yeastar.com).The content of this email will be sent to the number you want as message. The subject (title) of the email will determine the number.
  • Page 160 4. Send message with PIN code and specified GSM/UMTS port. Format: 500:pincodenumber-port:portnumber-phonenumber If the subject is "500:987-port:9-12345678", the text of this email (“Welcome to Yeastar!”) will be sent to number "12345678" through GSM/UMTS trunk 9 ("987" is the pin code set by administrator). Figure F-4 Figure 3-53 www.yeastar.com...

  • Page 161: Appendix G How To Use Did

    MyPBX U100&U200 Administrator's Guide APPENDIX G How to Use DID Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a feature offered by telephone companies for use with their customers' private branch exchange (PBX) systems. In DID service the...
  • Page 162 MyPBX U100&U200 Administrator's Guide Z: Any Digit from 1-9 N: Any Digit from 2-9 [12345-9]: Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The „.‟Character will match any remaining digits. For example, 9011. will match any phone number that starts with 9011, excluding 9011 itself.
  • Page 163 MyPBX U100&U200 Administrator's Guide Figure G-2 Example 2: Step1: You set the DID number (6001-6099 in this example). Step2: You set the Extension (6001-6099 in this example). The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099(number 6001 to extension 6001, number 6002 to extension 6002).
  • Page 164 MyPBX U100&U200 Administrator's Guide Figure G-3 www.yeastar.com Page 148...

  • Page 165: Appendix H How To Use Blf Key To Choose The Pstn Line

    MyPBX U100&U200 Administrator's Guide APPENDIX H How to Use BLF Key to Choose the PSTN line MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone. Follow the steps to do the configuration with your Yealink phone 1.

  • Page 166: Appendix I Mypbx Security Configuration Guide

    MyPBX U100&U200 Administrator's Guide APPENDIX MyPBX Security Configuration Guide VoIP attacks, although not an everyday occurrence does exist. While using VoIP, system security is undoubtedly one of the issues we care about most. But with the appropriate configuration, and some basic safety habits, we can improve the security of the telephone system.

  • Page 167: Disable Ssh On Lan Settings Page

    MyPBX U100&U200 Administrator's Guide Figure I-1 1.2 Change the default password for the web GUI System System PreferencesChange Password Figure I-2 2. Disable SSH on LAN Settings Page 2.1 Disable SSH Select LAN SettingsEnable SSH. If external debugging isn‟t required, please select “No”.
  • Page 168 MyPBX U100&U200 Administrator's Guide Figure I-4 2. The default username is root and the default password is ys123456. Figure I-5 3. Use command passwd to change the root‟s password Figure I-6 www.yeastar.com Page 152...

  • Page 169: Security Configuration For Extensions

    MyPBX U100&U200 Administrator's Guide 3. Security Configuration for Extensions 3.1 Change the default SIP Port PBXBasic settingsSIP SettingsGeneralUDP Port Figure I-7 3.2* Disable guest calls PBXBasic settingsSIP SettingsAdvanced SettingsAllow Guest www.yeastar.com Page 153...
  • Page 170 MyPBX U100&U200 Administrator's Guide Figure I-8 3.3* Security Configuration for remote extensions If remote registration isn‟t required, please disable it. PBXExtensionsFXS/VoIP Extensions VoIP ExtensionsGeneralVoIP Settings Figure I-9 3.4 Set a robust password and enable IP restriction for extensions 1) Set a new extension password at a higher security level, e.g. AjK5Up1G.
  • Page 171 MyPBX U100&U200 Administrator's Guide 192.168.5.136. Figure I-11 4. Set up Proper Firewall Rules Note: Please backup the configurations on backup and restore page before you go ahead. In the case that you lock the device, you can reset to factory default and restore the previous configurations.
  • Page 172 MyPBX U100&U200 Administrator's Guide Figure I-12 Step 2. Add a common rule to accept local network access. Create a common rule to allow the all the IP addresses of the local phones to access MyPBX server. For example, if the IP addresses of the local network are 192.168.5.1-254, the configurations could be as below:...
  • Page 173 MyPBX U100&U200 Administrator's Guide Protocol: BOTH Port: 1:65535 IP: 110.111.132.6/255.255.255.255 Action: Accept Figure I-14 Step 4. Configure auto blacklist rules Auto blacklist rules: the Server would add the IP address to the blacklist automatically if the number of the packets it sends exceeds the rule you configured.
  • Page 174 MyPBX U100&U200 Administrator's Guide Time Interval: 2 seconds Figure I-16 Add an auto blacklist rule for Port: 8022 Rule No.3 Port: 8022 Protocol: TCP IP Packets: 5 Time Interval: 60 seconds Figure I-17 Step 5. Add a Firewall Rule for VoIP trunk registration Note: If there is no VoIP trunk, this rule is not required.
  • Page 175 MyPBX U100&U200 Administrator's Guide Figure I-18 Step 6. Add a firewall rule to accept remote access of HTTP port. For example, if the remote access IP is 110.5.14.6, and the port is 80, the configuration could be as below. Name: RemoteHTTP...
  • Page 176 MyPBX U100&U200 Administrator's Guide Note: If the remote access of SSH port is not needed, this rule is not required. Name: RemoteSSH Protocol: TCP Port: 8022:8022 IP: 110.5.14.6/255.255.255.255 Action: Accept Figure I-20 Step 8. Add other firewall rules by yourself. For example, if you are using features related to email, you should add the firewall rules for the SMTP server and POP3 server.
  • Page 177 MyPBX U100&U200 Administrator's Guide Step 10. The Configuration of firewall settings is completed. See the figures below. Figure I-22 Figure I-23 Step 11. Define the authorized data transmitting rate and drop all other unauthorized hosts. www.yeastar.com Page 161...
  • Page 178 MyPBX U100&U200 Administrator's Guide Note: If we setup IP blacklist rules here, those unauthorized hosts will still be able to send SIP packets into MyPBX if the packets transmitting rate is under the rate defined. But as soon as the transmitting beyond the define rate, the IP will be added into blacklist automatically.
  • Page 179 MyPBX U100&U200 Administrator's Guide 5*. Alert Settings After enabling alert settings‟, if the device is attacked, the system will alert users via call or e-mail. The attack modes include IP attack and Web Login. 5.1 IPATTACK When the system is attacked by some IP addresses, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule.
  • Page 180 MyPBX U100&U200 Administrator's Guide Figure I-26 5.2 WEBLOGIN Enter the password incorrectly five times when logging in MyPBX Web interface will be deemed as attack, the system will limit the IP login within 10 minutes and notify the user. Example: Configure to notify extension 500, outbound number 5503301 and E-mail alert@yeastar.com.
  • Page 181 MyPBX U100&U200 Administrator's Guide Figure I-27 www.yeastar.com Page 165...

  • Page 182: Appendix J How To Enable Call Recording On Mypbx U100/U200

    MyPBX U100&U200 Administrator's Guide APPENDIX J How to Enable Call Recording on MyPBX U100/U200 MyPBX U100/U200 allows you to record the calls automatically. Here is the guide for you to use it. Note: 1. Before starting auto recording function, please make sure you have inserted an USB device with the correct format.

  • Page 183: Login

    MyPBX U100&U200 Administrator's Guide Figure J-2 2. Login From your web browser, input the IP address of the MyPBX server. Login the system with the monitor account: User Name: monitor Password: password Figure J-3 3. USB Devices 1) USB Device information In this page, we can check the USB Device information, such as USB Model, Type, Disk Size, Storage Info and so on.

  • Page 184: Recording Settings

    MyPBX U100&U200 Administrator's Guide 2) USB Devices Management · Format USB Formatting will erase all data on the USB, and initialize the USB Device. · Clear USB Clearing will erase all data on the USB. · Remove USB Safely When ticked, the USB Device will be removed safely.

  • Page 185: Record Logs

    MyPBX U100&U200 Administrator's Guide When ticked, all calls through the selected trunks will be recorded. · Extensions Recording When ticked, all calls made by the selected extensions will be recorded. Figure J-5 5. Record Logs · Start Search You are able to search the record by Start Date to End Date, Extension, Trunk, Duration and Communication Type.

  • Page 186: Share Settings

    MyPBX U100&U200 Administrator's Guide 6. Share Settings Use these settings to share the recording file on the network. · User Name The user name to check the file · Password The password to the user name · Share Name The name of the folder showed on the network.
  • Page 187 MyPBX U100&U200 Administrator's Guide Figure J-8 Figure J-9 www.yeastar.com Page 171...

  • Page 188: Password Settings

    MyPBX U100&U200 Administrator's Guide If you change the password of the share folder, the network users may not be able to check the shared files then. Please ask the network user to try: step1: Start-> Run -> cmd step2: net use * /del (the is a space behind *) step3: Visit the device again with new password 7.
  • Page 189 MyPBX U100 & U200 Extension User’s Guide MyPBX U100 & U200 Extension User’s Guide Version: V1.1 Yeastar Technology Co., Ltd. Date: 9 Aug, 2013 Yeastar Technology Co., Ltd.（www.yeastar.com）...
  • Page 190 MyPBX U100 & U200 Extension User’s Guide Contents INTRODUCTION ..................3 1. MYPBX USER WEB INTERFACE .............. 3 1.1 L ................................3 OGIN 1.2 C ..............................4 ETTINGS 1.2.1 Follow Me Settings ..........................4 1.2.2 Call Waiting ............................5 1.2.3 Do not Disturb (DND) ..........................5 1.2.4 Ring Out..............................

  • Page 191: Introduction

    MyPBX U100 & U200 Extension User’s Guide Introduction Thanks for using MyPBX U100 & U200 User Web Interface. This Guide would explain how to configure the “Follow me” settings (in different case such as, “No Answer”, or “When Busy”; whether transfer the incoming call to voicemail or other phone number);...

  • Page 192: Call Settings

    MyPBX U100 & U200 Extension User’s Guide 1.2 Call Settings In the Call Settings page, you could configure features like “Follow me”, “Call waiting”, “DND”, and “Ring Out”. Figure 1-2 1.2.1 Follow Me Settings 1. Always Always Follow Me is a service of MyPBX that allows the automatic unconditional transfer of incoming calls to varying other destinations.

  • Page 193: Call Waiting

    MyPBX U100 & U200 Extension User’s Guide forwarded to if the called extension is unable to answer the call. a. Transfer To choose voicemail, the incoming call will be forwarded to voicemail when there is no answer. b. Transfer To choose Number, the incoming call will be forwarded to extension, PSTN or mobile phone number when there is no answer.
  • Page 194 MyPBX U100 & U200 Extension User’s Guide number is set as the mobility extension number, once it calls MyPBX, the cell phone would have all authority of extensions. In this way, the user is able to check the voicemail, call the other extension, PSTN or mobile numbers via cell phone.

  • Page 195: Voicemail

    MyPBX U100 & U200 Extension User’s Guide 1.3 Voicemail Voicemail is used for the caller to leave message to the called extension when it is unavailable or busy. The voicemails would be stored in the extension’s voicemail box. When the caller accesses the voicemail service, he will hear a voice prompt that remind him to leave the message (This voice prompt could only be configured by the administrator).
  • Page 196 MyPBX U100 & U200 Extension User’s Guide Figure 1-4 Yeastar Technology Co., Ltd.（www.yeastar.com）...

  • Page 197: Call Recordings

    This User’s Guide only explains the configuration of call settings and voicemail settings; management of voicemails and recordings for extension users. For more functionality and advanced settings of MyPBX U100 & U200, please refer to the relative documents as below: “MyPBX U100 Datasheet”...

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