Yeastar Technology MyPBX SOHO User Manual
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Yeastar Technology MyPBX SOHO User Manual

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Download this manual See also: Administrator's Manual, User Manual
SOHO
User Manual
Version 1.0.1.1
Yeastar Technology Co., Ltd

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Summary of Contents for Yeastar Technology MyPBX SOHO

  • Page 1 SOHO User Manual Version 1.0.1.1 Yeastar Technology Co., Ltd...

  • Page 2: Table Of Contents

    3.4.3.1 Create Ring Group ..............27 3.4.3.2 Delete Ring Group ..............28 3.4.4 Inbound Routes ................28 3.4.4.1 Create Inbound Route ............29 3.4.4.2 Delete Routes ............... 31 3.4.5 Blacklist ..................32 3.4.5.1 Create Blacklist ..............32 3.5 Other Settings .................. 33 www.yeastar.com Page 2...
  • Page 3 5.2.1 Sample Routing to an IVR ............66 APPENDIX A FAQ ..................68 APPENDIX B How to configure autobackup............ 69 APPENDIX C How to configure NAT setting ........... 71 APPENDIX D How to Use Auto Provision ............74 www.yeastar.com Page 3...

  • Page 4: Introduction

    ● Call Recording ● Three-way Conference Calling ● Inbound/Outbound Call Routes ● MRI(MyPBX Recording Interface) ● Paging and Intercom Groups ● Voicemail ● Direct Inward Subscriber Access ● Blacklist (DISA) 1.2 Hardware Specification 1.2.1 Exterior Appearance 1) Front Side www.yeastar.com Page 4...
  • Page 5 LED Dual - Green fast blink：FXO port is in talking. LED Dual - Green blink：FXS port is ringing. LED Dual - Green blink：FXS port is in talking. 2) Back Side Figure 1-2 MyPBX Back Side Picture www.yeastar.com Page 5...

  • Page 6: Package Contents

    MyPBX-SOHO User Manual 1.3 Package Contents ▲ 1 unit of MyPBX-SOHO server ▲ 1 power supply ▲ 1 Internet line ▲ Few telephone cables [RJ-11] Note: If any of the above items is damaged or missing, contact your reseller. www.yeastar.com Page 6...

  • Page 7: System Set Up

    LED indicates the port is properly connected. 2.3 Connecting Power MyPBX utilizes the high-performance switch power, which supply the enough voltage and electrical energy that required by MyPBX system. AC Input: 100~240V DC Output: 12V,1A www.yeastar.com Page 7...
  • Page 8 1. Connect the small end of the power cable to the power input port on the MyPBX back panel, and plug the other end of the cable into a 100VAC power outlet. 2. Check the Power LED on the front panel. A solid green LED indicates that power is being supplied correctly. www.yeastar.com Page 8...

  • Page 9: Manage Mypbx

    From your web browser, input the IP address of the MyPBX server. If this is the first time you are configuring MyPBX, please use the default settings below: IP Address: http://192.168.5.150 Username: admin Password: password Figure 3-1 www.yeastar.com Page 9...

  • Page 10: Status Monitor

    3） : extension is ringing 4） : extension is busy in a call Trunks: SIP Trunk: 1) Unregistered — trunk registration failed. 2) Registered — succeed registration, trunk is ready to use. 3) Request Send — Registering. www.yeastar.com Page 10...

  • Page 11: Basic

    1) General ·Extension The numbered extension, i.e. 1234, that will be associated with this particular User / Phone. ·Name A character-based name for this user, i.e. ‘Bob Jones’ www.yeastar.com Page 11...
  • Page 12 Check this option to allow user to access the MyPBX Web Interface, which allows a user to manage their saved Voicemail messages and recordings. Users may access MRI by login to MyPBX web interface with their extension number and voicemail password. www.yeastar.com Page 12...

  • Page 13: Voip Extension

    User / Phone. ·Password The password for the user's sip account , Ex: ‘12t3f6’ ·Name A character-based name for this user, i.e. ‘Bob Jones’ ·Caller ID The Caller ID will be used when this user calls another internal extension. www.yeastar.com Page 13...
  • Page 14 This function sets inbound call forwarding on an extension. An administrator can configure Follow Me for this extension. 7）Other Options .Call Waiting Check this option if the User or Phone should have Call-Waiting capability. If this option is checked, busy transfer will not be available. .Hasmanager/Web Access www.yeastar.com Page 14...
  • Page 15 MRI by logging in with their extension number and voicemail password. Figure 3-5 2. Bulk add SIP Extensions Go to Extensions  SIP Extensions  Bulk add Extensions 1）Choose the extension quantity you want to create 2）The initiative extension number when starting www.yeastar.com Page 15...

  • Page 16: Trunk

    There are three types of trunks: Analog trunks (FXO), VOIP and Service Provider trunks. Figure 3-7 3.3.2.1 Analog Trunk (FXO) 1. Edit Analog Trunk (FXO) On the analog Trunk administration page, click ‘Edit’ on selected trunk and modify information on prompt window: www.yeastar.com Page 16...
  • Page 17 This option defines the type of Caller ID signaling to use. It can be set to one of the following: Bell: bell202 as used in the United States v23_UK: Used in the UK v23_JP: Used in Japan DTMF: Used in Denmark, Sweden, and Holland www.yeastar.com Page 17...

  • Page 18: Voip Trunk

    ·Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. Ex: 'yeastar'. ·Hostname/IP Service provider’s hostname or IP address.5060 is the standard port number used by SIP protocol.

  • Page 19: Service Provider

    Note: 5060 is the standard port number used by SIP protocol, 4569 is the standard port number used by IAX protocol. Don’t change this part if it is not required. .DOD Setting 1) DOD – Direct Outward Dialing Number. 2) Bind Extension. www.yeastar.com Page 19...

  • Page 20: Outbound Routes

    MyPBX-SOHO User Manual Figure 3-10 3.3.3 Outbound Routes Outbound routing mainly works for guides outgoing calls to go through trunks. Figure 3-11 www.yeastar.com Page 20...

  • Page 21: Create Outbound Route

    LED delay before dialing ·Calls From Extensions Define the Extensions that are allowed to use the selected trunks. ·Make Outbound Calls on Trunk Define the Trunks that calls, matching the specified pattern, will be placed through. www.yeastar.com Page 21...

  • Page 22: Delete Outbuond Route

    Click ‘Delete’ on selected trunk to remove the trunk. 3.3.4 Auto Provision 3.3.4.1 Create New Phone Click ‘Create New Phone’ and fill in the corresponding information in the popup window. 1）General ·MAC IP Phone’s MAC address. ·Name Name of this Phone. ·Call Waiting www.yeastar.com Page 22...
  • Page 23 ·Key As Send ·Line Extension: Selected the extension number for IP Phone. Label: It is shown on the LCD for users to identify the account. Line Active: You can choose on/off to enable/disable the account respectively. Figure 3-13 www.yeastar.com Page 23...

  • Page 24: Inbound Call Control

    MyPBX treats IVR as an extension; you can dial this extension number to access the IVR. ·Name A name for the IVR ·Prompt A Prompt file for the IVR ·Play Times The number times of the selected IVR prompt file will be played. www.yeastar.com Page 24...
  • Page 25 Define the timeout action. Timeout occurs when no DTMF entry is detected for 3 Seconds after the IVR has finished playing its prompts. ·Invalid Define the invalid action. The invalid action is triggered if the user enters a DTMF that is not otherwise defined for the IVR. Figure 3-15 www.yeastar.com Page 25...

  • Page 26: Delete Ivr

    Figure 3-16 The administrator can also upload IVR prompts by doing the following: 1)）Click ‘Upload an IVR Prompt’. 2) Click ‘Browse’ to choose the desired IVR prompt. 3) Click ‘Upload’ to upload the selected prompt. Figure 3-17 www.yeastar.com Page 26...

  • Page 27: Ring Groups

    1) Seconds to ring each member How many seconds an Extension will ring before MyPBX tries to ring the next Extension. 2) Time out How many seconds the extension will ring before routing to the ‘No Answer’ destination. ·Ring Group Members www.yeastar.com Page 27...

  • Page 28: Delete Ring Group

    Figure 3-19 3.4.3.2 Delete Ring Group Select the item you’d like to remove and press the ‘Delete’ button. 3.4.4 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during business hours, or outside of working hours www.yeastar.com Page 28...

  • Page 29: Create Inbound Route

    ! ... Wildcard: Causes the matching process to complete as soon as it can unambiguously determine that no other matches are possible. For example, NXXXXXX would match 7 digits while 1NXXNXXXXX would represent a three digit area code plus phone number proceeded by a one. ·Caller ID Number www.yeastar.com Page 29...
  • Page 30 This selection shows all Trunks. Moving a trunk to the ‘Selected’ box makes it a member of the inbound route. 3）During Office Hours You can choose how to route incoming calls during office hours. 4）Outside Office Hours You can choose how to route incoming calls outside of business hours. www.yeastar.com Page 30...

  • Page 31: Delete Routes

    MyPBX-SOHO User Manual Figure 3-21 3.4.4.2 Delete Routes Select the item you’d like to remove and click ‘Delete’ key. www.yeastar.com Page 31...

  • Page 32: Blacklist

    The system will then disconnect the call. Figure 3-22 3.4.5.1 Create Blacklist Click ‘New Blacklist’ to create a new number blacklist. Figure 3-23 ·Blacklist number Enter the number you would like to block. www.yeastar.com Page 32...

  • Page 33: Other Settings

    Obviously, this type of access has serious security implications, and great care must be taken not to compromise your security. Figure 3-24 To add a new DISA application, click the New DISA button. www.yeastar.com Page 33...

  • Page 34: Conferencing

    This selection shows all outbound routes. Selected outbound routes will be available for users who log into this DISA application. 3.5.2 Conferencing To create a new conference bridge, click the ‘New Conference Bridge’ button ·Extension This is the number dialed to reach this Conference Room. www.yeastar.com Page 34...

  • Page 35: Time Conditions

    You can setup the business hours here. Figure 3-27 3.5.4 Feature Codes 1. General ·One Touch Record A user may initiate or stop call recording by dialing *1 during a call. (*1 is default setting) ·Extension for Checking Voice Mail www.yeastar.com Page 35...
  • Page 36 Busy forward to voice mail: Enabled No answer forward to voice mail: Enabled Do not disturb: Disabled ·Enable always forward User may enable always forward by calling *71 on his phone (*71 is default setting) ·Disable always forward www.yeastar.com Page 36...
  • Page 37 ·Enable do not disturb User may enable do not disturb by calling *75 on his phone (*75 is default setting) ·Disable do not disturb User may disable do not disturb by calling *075 on his phone (*075 is default setting) www.yeastar.com Page 37...

  • Page 38: Paging And Intercom

    System-wide intercom access is configured through the Feature Codes page. This feature should work with Yealink's T28,T26,T22,T20,T10T,T9CM and possibly other manufacturer's SIP phones(not ATAs). Any phone that is always set to auto-answer should also work. www.yeastar.com Page 38...
  • Page 39 Paging is typically one way for announcements only. Checking this will make the paging duplex, allowing all phones in the paging group to be able to talk and be heard by all. This makes it like an “instant conference”. www.yeastar.com Page 39...

  • Page 40: System Settings

    Tones (Ex: dial tone, busy tone, ring tone etc.) Note: please reboot the system to take it effect. ·HTTP bindport/Web Access Port Port to bind to for HTTP sessions (default is 80) 2) Extension Preferences ·User Extensions www.yeastar.com Page 40...

  • Page 41: Music On Hold Prompts

    1) Click ‘Upload Music On hold File 2) Click ‘Browse’ to choose the desired audio file. 3) Click ‘Upload’ to upload the selected file. Note: The sound file format should be as follows: GSM 6.10, 8.000kHz, Mono, 1kb/sec www.yeastar.com Page 41...

  • Page 42: Sip Settings

    Default 0 (no limit). ·Registertimeout Number of seconds to wait for a response from a SIP Registrar before classifying the SIP REGISTER has timed out. Default is 20 seconds. ·Videosupport Support for SIP video or no. Default is yes. www.yeastar.com Page 42...
  • Page 43 (receiving and transmitting) of a VoIP call. a-law should be supported by all VoIP phones. GSM: A wireless standard codec, used worldwide, that provides okay voice quality and consumes 13.3kbit/s for each direction (receiving and transmitting) of a VoIP call. GSM is supported by many VoIP phones. www.yeastar.com Page 43...

  • Page 44: Voicemail Settings

    Message recording will not occur for times greater than this amount. ·Min message time This select box sets the minimum duration of a voicemail message in seconds. Messages below this threshold will not be saved. ·Ask caller to press 5 www.yeastar.com Page 44...
  • Page 45 After filling out the above information, you can click on the ‘Test Account Settings’ button to check whether the setup is OK. 1) If the test is successful, you can use the email safely. 2) If test failed, please check the above information is correct or network is www.yeastar.com Page 45...

  • Page 46: Network Setting

    This is the advance way to access the device, you can use the putty software to access the device. In the SSH access, you can do more advance setting and debug. ·Hostname Set the host name for MyPBX. ·IP Address www.yeastar.com Page 46...

  • Page 47: Dhcp Server

    3.6.6 DHCP Server Dynamic Host Configuration Protocol (DHCP) is a network protocol that enables a server to automatically assign an IP address to a computer from a defined range of numbers (i.e., a scope) configured for a given network. www.yeastar.com Page 47...

  • Page 48: Autobackup Setting

    MyPBX will move all qualified files to a Windows PC every 30 minutes. For the voicemail files and recoding files, they must be created before Autobackup has been configured. For the CDR files, the call log file size must be more than 8MB. www.yeastar.com Page 48...

  • Page 49: Password Settings

    MyPBX-SOHO User Manual Figure 3-37 3.6.8 Password Settings The default password is ‘password’. To change the password, enter the new password and click update. The system will then prompt you re-login using your new password. www.yeastar.com Page 49...

  • Page 50: Date And Time

    MyPBX-SOHO User Manual Figure 3-38 3.6.9 Date and Time Set the date and time for MyPBX. www.yeastar.com Page 50...

  • Page 51: Backup And Restore

    MyPBX-SOHO User Manual Figure 3-39 3.6.10 Backup and Restore Backup / Restore MyPBX’s Configuration. www.yeastar.com Page 51...

  • Page 52: Reset And Reboot

    Do not power down the MyPBX during factory default reset operations. Failure to heed this warning may result in critical damage to the unit. The unit is successfully reset when the “run” lamp begins to flash. www.yeastar.com Page 52...

  • Page 53: Firmware Update

    3.6.12 Firmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL. Enter your TFTP Server IP address and firmware file location, then click start to update the firmware. www.yeastar.com Page 53...

  • Page 54: Reports

    The call Log captures all call details, including call time, caller number, callee number, call type, call duration, etc. An administrator can search and filter call data by call time, call type and call duration and can also export CDR data to a CSV file. www.yeastar.com Page 54...

  • Page 55: System Info

    3.7.2 System Info General: Information about hardware version, firmware version and system uptime. Network: Information about hostname, MAC address, IP address, subnet mask, gateway, Primary DNS and Secondary DNS. Disk Usage: Disk usage information. Memory Usage: Memory usage information. www.yeastar.com Page 55...
  • Page 56 MyPBX-SOHO User Manual Figure 3-44 www.yeastar.com Page 56...

  • Page 57: Access Mri

    MRI. Figure 4-1 4.2 User login Users can access the MRI web interface by navigating to the MyPBX IP address using a web browser. If you are unsure of this address, please contact your network administrator. www.yeastar.com Page 57...
  • Page 58 MyPBX-SOHO User Manual Figure 4-2 4.3 Voicemail Users can check, delete, move and download voicemail files here. www.yeastar.com Page 58...
  • Page 59 MyPBX-SOHO User Manual Figure 4-3 4.4 Record Users can play, delete and download record files here. www.yeastar.com Page 59...
  • Page 60 MyPBX-SOHO User Manual Figure 4-4 4.5 settings Voicemail password: new voicemail box password. Enter again to confirm: confirm new voicemail box password. Send Voice Mail To Email Address: Set the email address that voicemail messages will be sent to. www.yeastar.com Page 60...
  • Page 61 MyPBX-SOHO User Manual Figure 4-5 4.6 Follow me Set the mode of call forwarding when there’s incoming call on this extension. Figure 4-6 www.yeastar.com Page 61...

  • Page 62: Use Mypbx

    FXO (Foreign exchange Office) is an interface that connects to a phone line to supply your PBX with access to a public telephone network. FXO interfaces use FXS signaling. FXO interfaces allow you to connect your PBX to real analog phone lines. www.yeastar.com Page 62...

  • Page 63: Make Call Via Pstn Trunk

    Strip to digits from the front will allow all calls to go through this outbound route. 5.1.2 Make call via VoIP trunk Let’s configure all inside extensions to dial ‘0’ through the VoIP service provider. www.yeastar.com Page 63...
  • Page 64 2. Add Outbound Routes As we can see from the Outbound Route of ‘voipout’, all phone numbers starting with 0 will have their first digit stripped off (digit 0) and will be sent to the SIP service provider. www.yeastar.com Page 64...
  • Page 65 MyPBX-SOHO User Manual Figure 5-3 Now that we have added two outbound dialing rules, any call starting with 9 will be routed to the PSTN, and any number starting with 0 will be routed to the SIP provider. www.yeastar.com Page 65...

  • Page 66: Incoming Call

    Let’s configure an incoming call to route to the IVR. In the IVR itself, let’s configure digit 0 to route the call to extension 500, and digit 1 to route the call to extension 501. 1. Add IVR To add a new IVR, go to IVR Create New IVR Figure 5-4 www.yeastar.com Page 66...
  • Page 67 MyPBX-SOHO User Manual 2. Add Inbound Routes As we can see from the Inbound Route of ‘allin’, all incoming calls will be sent to the IVR. Figure 5-5 www.yeastar.com Page 67...

  • Page 68: Appendix A Faq

    Make sure that you are on the 192.168.5.0 subnet before doing this. Step 4: Login to the device with the username ‘admin’ and the password ‘password’, in order to begin reconfiguring the device. www.yeastar.com Page 68...

  • Page 69: Appendix B How To Configure Autobackup

    Step 2 Enter the new folder and create a new text file, then rename this file to status.txt. This step is very important, DO NOT forget to create the status.txt file. Step 3 Configure Autobackup settings on MyPBX to Figure B-2 www.yeastar.com Page 69...
  • Page 70 Windows share folder to see if the MyPBX backup files and folders has been created. If the contents of the backup folder look similar to Figure B-3, then you have successfully configured Autobackup on the MyPBX unit. Figure B-3 Autobackup setting succeed www.yeastar.com Page 70...

  • Page 71: Appendix C How To Configure Nat Setting

    NAT mode: Yes Allow RTP Reinvite: No Figure C-1 Assuming that your router’s host address is yeastar.3322.org, your local network is from 192.168.5.1-192.168.5.254, and the subnet Mask is 255.255.255.0, the MyPBX network settings should configured like Figure www.yeastar.com...
  • Page 72 MyPBX-SOHO User Manual Figure C-2 MyPBX Network setting 2. MyPBX has a public IP, it means you configure MyPBX Network setting as Figure C-3: Figure C-3 Next, you should configure the NAT settings according to Figure C-4 www.yeastar.com Page 72...
  • Page 73 External IP: The public IP address of MyPBX External Host: Leave this blank if no domain has been configured External refresh: Leave this blank Local Network Address: Leave this blank NAT mode: Yes Allow RTP Reinvite: No www.yeastar.com Page 73...

  • Page 74: Appendix D How To Use Auto Provision

    Step 1. Disable DHCP Server on your local network. E.g. Disable DHCP Server on Linksys Router. Figure D-1 Step 2. Enable DHCP Server on MyPBX. Login MyPBX web interface, System Settings  DHCP Server  Enable DHCP Server. www.yeastar.com Page 74...
  • Page 75 MyPBX-SOHO User Manual Figure D-2 Step 3. Configure phones on MyPBX auto-provision page. 1. Login MyPBX web interface, Basic  Auto Provision  Create New Phone. Figure D-3 www.yeastar.com Page 75...
  • Page 76 5. If the DHCP is disable, please follow below step to enable it. (e.g.: Yealink’s IP Phone). 1. Login IP phone’s web page. 2. Enable DHCP. Figure D-5 Step 5. Finish. <Finish> www.yeastar.com Page 76...

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