Yeastar Technology MyPBX Standard Administrator's Manual
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Yeastar Technology MyPBX Standard Administrator's Manual

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Sales Tel:
+86-592-5503309
E-mail:
sales@yeastar.com
Support
Tel:+86-592-5503301
E-mail:
support@yeastar.com
Web:
http://www.yeastar.com
Version: 20.19.0.47
Revised:
March 14, 2017

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  • Page 1 Sales Tel: +86-592-5503309 E-mail: sales@yeastar.com Support Tel:+86-592-5503301 E-mail: support@yeastar.com Web: http://www.yeastar.com Version: 20.19.0.47 Revised: March 14, 2017...
  • Page 2 Co., Ltd. Under the law, reproducing includes translating into another language or format. Declaration of Conformity Hereby, Yeastar Information Technology Co., Ltd.declares that MyPBX Standard is in conformitywith the essential requirements and other relevant provisions of the CE, FCC. Warranty The information in this document is subject to change without notice.

  • Page 3: Table Of Contents

    MyPBX Standard Administrator Guide Contents About This Guide ..................... 1 Overview ........................2 Features ..........................2 MyPBX Standard Front Panel ....................3 MyPBX Standard Rear Panel ....................4 Installation ......................... 5 MyPBX Standard Packing List ....................5 Specifications and Operating Environment ................5 Placement Instructions ......................
  • Page 4 MyPBX Standard Administrator Guide GSM/UMTS/CDMA Trunks ....................34 Call Routes ......................36 Outbound Routes ........................ 36 Inbound Routes........................39 PIN Settings ........................42 Blacklist ..........................42 IVR ........................... 43 Ring Group ......................45 Queue ........................47 Intercom & Paging ....................51 Intercom ..........................
  • Page 5 MyPBX Standard Administrator Guide DNIS ........................... 76 PBX Basic Settings ....................77 General Preferences ......................77 Business Hours ........................78 Day/Night Control ......................79 Time Groups ........................79 Holidays .......................... 80 SIP & IAX Settings ....................82 SIP Settings ........................82 IAX Settings ........................
  • Page 6 MyPBX Standard Administrator Guide Network Status ........................113 System Info ........................114 Reports ........................115 Call Logs ........................... 115 System Logs ........................115 Packet Capture Tool ......................116 DAHDI Monitor Tool ......................117...

  • Page 7: About This Guide

    MyPBX. We begin by assuming that you are interested in MyPBX and familiar with networking and other IT disciplines. Note: this guide applies to MyPBX Standard V6/V7, the hardware pictures in this document are for MyPBX Standard V7.

  • Page 8: Overview

    ● Direct Inward System Access(DISA) ● Static Route ● Distinctive Ringtone ● T.38 ● Do Not Disturb(DND) ● Three-way Calling ● External Storage ● VLAN ● Firewalls ● Voicemail ● Follow me ● WAN Learn more about MyPBX Standard here: http://www.yeastar.com/Products/MyPBX-Standard...

  • Page 9: Mypbx Standard Front Panel

    MyPBX Standard Administrator Guide MyPBX Standard Front Panel Ports Status POWER Figure 1-1 MyPBX Standard Front Panel Table 1-1 MyPBX Standard Front Panel - LED Description LED Status Description The power is switched on. POWER The power is switched off.

  • Page 10: Mypbx Standard Rear Panel

    RJ11 Ports WAN (RJ45) Power Inlet LAN (RJ45) RESET Figure 1-2 MyPBX Standard Rear Panel Table 1-2 MyPBX Standard Rear Panels–Port Description Port Description  FXO port(red light): For the connection of PSTN lines or FXS ports of traditional PBX. MyPBX.

  • Page 11: Installation

    MyPBX Standard Packing List Upon receiving Yeastar MyPBX Standard gift box, please open the package and check if all the items are supplied as MyPBX Standard Packing List. If there is any problem, please contact your provider. Table 2-1 MyPBX Standard Packing List...

  • Page 12: Placement Instructions

    Connection of Ethernet Ports MyPBX Standard provides two10/100M adaptive RJ45 Ethernet ports, LAN and WAN. Connect one end of a network cable to the LAN/WAN port of the MyPBX Standard, and the other end to any port of company’s switch/router.

  • Page 13: Power Connection

    Step 3: Connect the antenna. Power Connection Connect the power adapter to the MyPBX Standard’s powerport, and then plug the power socket into an electrical outlet. The device will start booting. In the meantime, users would see that the “POWER” and “RUN” indicator lights turn on.

  • Page 14: Getting Started

     User Management  Making and Receiving Calls Accessing Web GUI MyPBX Standard provides web-based configuration interface for administrator and account user. The user can manage the device by logging in the Web interface.Check the factory defaultsbelow: IP address: http://192.168.5.150...

  • Page 15: Web Configuration Panel

    User Management MyPBX Standardsupports 4 user types with different privileges. User Privileges  Administrator has the highest privilege. The administrator can access all pages on MyPBX Standard Web and make all the configurations on the system. Username: admin Default Password: password ...
  • Page 16 MyPBX Standard Administrator Guide Insert FXS module on MyPBX and connect analog phones to FXS ports. Connect analog phones to FXS ports on MyPBX Standard, users could make calls between extensions just by dialing the other’s extension number. If IP terminals have registered to MyPBX Standard successfully, users could also make internal calls using SIP extensions.

  • Page 17: Extensions

    MyPBX Standard Administrator Guide Extensions This chapter explains how to create and configure extensions on MyPBX Standard. It supports VoIP extensions and FXS extensions, go to PBX→Extensions→ FXS/VoIP Extensions page to configure the extensions.  FXS Extensions  VoIP Extensions FXS Extensions MyPBX Standard supports up to 4 FXS extensions.To extend FXS extensions, S2...
  • Page 18 Voicemail”(in the “Voicemail Settings”) have been properly configured before using this feature. Sets the amount of time, in milliseconds, that must pass since the last hook-flash event received by MyPBX Standard before it will recognize a second event. If a second event occurs in less Flash time than defined byHook Flash Detection, then MyPBX Standard will ignore the event.
  • Page 19 9, it will send “9+ mobility extension number” to the outbound route. Normally, you choose the “default” option except for using Caller ID Type MyPBX Standard in Japan, in which case you should choose “Japan”. There are 4 spy modes available: Spy Settings ...

  • Page 20: Voip Extensions

    MyPBX Standard Administrator Guide You have the permission to use the following 3 modes.  Normal spy You can only hear the call, but can't talk  Whisper spy You can hear the call, and can talk with the monitored extension ...
  • Page 21 MyPBX Standard Administrator Guide particular User/Phone. The password for this extension. Password A character-based name for this user, e.g. “Bob Jones”. Name The Caller ID will be used when this user calls another internal Caller ID extension. It is for extension registration validation. Users will not be able...
  • Page 22 If this option is checked, the “When busy” follow me Call Waiting options will not be available. The call waiting function of IP phone has higher priority than MyPBX Standard’s call waiting function. Don’t Disturb. When DND is enabled for an extension, the extension will not be available.
  • Page 23 MyPBX Standard Administrator Guide register this extension number. E.g."192.168.5.0/255.255.255.0" means only the device whose IP address is 192.168.5.XXX is allowed to register this extension number. MyPBX allows you to use your mobile phone as an extension. If you set your mobile phone as a mobility extension and then you call MyPBX with this mobile phone, you will hear a dial tone.
  • Page 24 MyPBX Standard Administrator Guide Then pick up 500 and dial “feature codes + 501” to start monitoring when 501 is in a call. If 500 choose “normal spy”, it should dial “*90501” to start monitoring. If 500 choose “whisper spy”, it should dial “*91501” to start monitoring.

  • Page 25: Provisioning

    MyPBX Standard Administrator Guide Provisioning MyPBX provides Phone Provisioning and Neogate Provisioning features, which help users to configure the phones and gateways in bulk, which saves time substantially.  Provisioning Methods  Phone Provisioning  Gateway Provisioning Provisioning Methods MyPBX supports provisioning in PnP mode and DHCP mode.
  • Page 26 MyPBX Standard Administrator Guide Figure 5-1 General Settings for Yealink Table 5-1 Description of Yealink General Settings General Preferences Select the LCD display language on the phone. Language Choose the web server type.  HTTP Web Server Type  HTTPS ...

  • Page 27: General Settings For Aastra

    MyPBX Standard Administrator Guide General Settings for Aastra MyPBX provides general settings for Aastra IP phones. General configurations will apply to the selected Aastra phone no matter which device model it is.You can configure the general settings before provisioning Aastra IP phones, including general preferences, program keys configuration and soft keys configuration.
  • Page 28 MyPBX Standard Administrator Guide Figure 5-4 Add Contacts Note: the following settings only work with Snom phone:  Favorite  Organization  Title  Email  Birthday  First Name  Family Name  Sub Number  Note  Upload Phonebook Click to upload a phonebook to MyPBX.

  • Page 29: Ta Provisioning

    MyPBX Standard Administrator Guide TA Provisioning With this feature, you can easily configure the TA Series Analog VoIP Gateway on MyPBX, saving your time and efforts. Click to add a TA gateway, configure the TA analog gateway’s General settings, Extensions, Codecs, LAN Settings and Password, then click...

  • Page 30: Trunks

    External calls can be made through trunks on MyPBX Standard. In this chapter, we give a simplified guide to the MyPBX Standard users in setting up trunks. We describe PSTN trunks and BRI trunks configurations and how to configure MyPBX Standard to work with VoIP Providers.
  • Page 31 Busy Pattern pattern that repeats <Busy Count> times as a busy signal. If you specify Busy Pattern, then MyPBX Standard will further check the length of the tone and silence, which will further reduce the chance of a false positive disconnection.
  • Page 32 MyPBX Standard Administrator Guide Settings" under PBX→Basic Settings→General Preferences you can get the country's standard tone parameters. Enable or disable Custom Ring Tone. If the custom ring tone Custom Ring Tone is enabled, you need to configure the following settings according to the ringback signal.

  • Page 33: Bri Trunks

    MyPBX Standard Administrator Guide BRI Trunks Basic Rate Interface (BRI, 2B+D, 2B1D) is an Integrated Services Digital Network (ISDN) configuration intended primarily for use in subscriber lines similar to those that have long been used for plain old telephone service. The BRI configuration provides 2 bearer channels (B channels) at 64 kbit/s each and 1 data channel (D channel) at 16 kbit/s.
  • Page 34 MyPBX Standard Administrator Guide doesn't like the B-Channel resets happening on the lines, it is best to set the reset interval to “never” when installing a box in Israel. Our past experience also shows that this parameter may also cause issues on local switches in the UK and China.
  • Page 35 MyPBX Standard Administrator Guide Private Prefix you have set here will be added before the CID. So you can know this is a Private call before you answer it. When there are calls with unknown number coming via this BRI...

  • Page 36: Voip Trunks

    MyPBX Standard Administrator Guide Figure 6-2 Add Bulk DOD Add bulk DOD for bulk extensions in ascending sequencewith the “Begin DOD” you fill in. For example, if the Associated Extensions are 100, 101, 102, 103, 104, 105 with “Begin DOD” as 5500100, the corresponding DOD will be 5500100, 5500101, 5500102, 5500103, 5500104, and 5500105.
  • Page 37 Response does not match theRealm set on VoIP trunk, the Incoming provider will refuse to authenticate.  No:MyPBX Standard will not reply a 401 Response to the provider toauthenticate the incoming call. Enable Outbound A proxy that receives requests from a client. Even though it may Proxy Server not be the server resolved by the Request-URI.
  • Page 38 MyPBX Standard Administrator Guide Before configuring this, please make sure the provider supports this feature. Figure 6-3 VoIP trunk-DOD Settings Table 6-10 VoIP trunk-DOD Settings DOD Settings Global direct outward dialing number. Global DOD Direct Outward Dialing Number. The extension make call out via BRI Trunk will display the Associated Extension associated DOD.

  • Page 39: Service Provider

    MyPBX Standard Administrator Guide “Begin DOD” as 5500100, the corresponding DOD will be 5500100, 5500101, 5500102, 5500103, 5500104, and 5500105. Service Provider 1) General Settings Table 6-11 Service Provider Trunk-General Settings General Settings Type Trunk Name A unique label to help you identify this trunk.

  • Page 40: Gsm/Umts/Cdma Trunks

    “Begin DOD” as 5500100, the corresponding DOD will be 5500100, 5500101, 5500102, 5500103, 5500104, and 5500105. GSM/UMTS/CDMA Trunks GSM/UMTS/CDMA trunks are supported in MyPBX Standard if you have got the GSM/UMTS/CDMA module and SIM cards installed. One GSM/UMTS/CDMA trunk supports only one SIM card for one concurrent call.
  • Page 41 MyPBX Standard Administrator Guide Note:be careful. If you failed to enter your correct PIN code 3 times in succession, SIM card will be blocked. The receive volume. The default is 60%. Rxgain The transfer volume. The default is 40%. Txgain Detect the DTMF before or after the Echo Cancellation.

  • Page 42: Call Routes

    Notes:  MyPBX Standard compares the number with the pattern that you have defined in your route 1. If it matches, it will initiate the call using theselected trunks. If it does not, it will compare the number with the pattern you have defined with route 2 and so on.
  • Page 43 Enable or disable T.38 FAX on this outbound route. Only for SIP T.38 Support Trunk. Round Robin with memory. If it is enabled, MyPBX Standard will Rrmemory Hunt remember which trunk was used last time, and then use the next available trunk to call out.
  • Page 44 MyPBX Standard Administrator Guide Move the extensions could call through this outbound route to "Selected" Box. Figure 7-1 Outbound Route-Member Extensions 4) Member Trunks Move the trunks that would be used on this outbound route to "Selected" Box. Figure 7-2 Outbound Route-Member Trunks...

  • Page 45: Inbound Routes

    MyPBX Standard Administrator Guide Inbound Routes When a call comes into MyPBX Standard from the outside, MyPBX Standard needs to know where to direct it. It can be directed to an extension, a ring group, a queue or a digital Receptionist (IVR) etc.
  • Page 46 MyPBX Standard Administrator Guide Figure 7-3 Inbound Route-Member Trunks 3) Time Conditions Time condition has two call destinations. It is used to control how MyPBX routes calls during and outside business hours. Figure 7-4 Inbound Route-Time Conditions  Time Groups Select a time group this condition will be checked against.
  • Page 47 MyPBX Standard Administrator Guide Route the incoming calls to a specific outbound route. Outbound Routes Route the incoming faxes to a specific extension’s mail Faxes address. Note: this function only supports T.38 faxes. 4) During Holidays Define where the calls will be routed during Holidays.

  • Page 48: Pin Settings

    You can choose to block the number for inbound, outbound or both.  If the type is “inbound”, then this number can’t be called.  If the type is “outbound”, then the extensions in MyPBX Standard can’t call this number. Figure 7-8 Number Blacklist...

  • Page 49: Ivr

    Auto Attendant. You can create one or more IVR (Auto Attendant) on MyPBX Standard to achieve it. When calls are routed to an IVR, MyPBX Standard will play a recording prompting them what options the callers can enter such as “Welcome to XX, press 1 for Sales and press 2 for Technical Support”.
  • Page 50 MyPBX Standard Administrator Guide Key Press Events Key Press Event Select the destination for each key pressing: digits 0-9, “#”, “*”, Timeout and Invalid. When the callers press the corresponding key, the call will be routed to:  Extension ...

  • Page 51: Ring Group

    MyPBX Standard Administrator Guide Ring Group A ring group helps you to ring a group of extensions in a variety of ring strategies. For example, you could define all the technical support guys' extensions in a ring group and ring the support guys one by one.
  • Page 52 MyPBX Standard Administrator Guide Specify the extensions to be part of this ring group. Move the desired ring group members to the "Selected" Box. Figure 9-1 Ring Group Member 3) Destination if No Answer When all members on this group fail to answer the call, system will handle the call according to the selected destination.

  • Page 53: Queue

    Once the caller called in MyPBX Standard and reached the queue, he/she will hear hold music and prompts, while the queue sends out the call to the logged-in and available agents. A number of configuration options on the queue help you to control how the incoming calls are routed to the agents and what callers hear and do while waiting in the line.
  • Page 54 Table 10-2 Caller Position Announcement Caller Position Announcement Whether to announce position of call in the queue or not. Announce Position Enabling this option causes MyPBX Standard to announce the Announce Hold hold time to the caller periodically based on the frequency timer. Time The hold time will not be announced if the time is less than 1 minute no matter this option is set to yes or no.
  • Page 55 MyPBX Standard Administrator Guide The periodic announcement is played periodically when the caller is waiting on the line. Figure 10-3 Periodic Announcements 5) Events Once the events settings are configured, the callers are able to press the key to enter the destination you set. Usually, a prompt should be set onPeriodic Announcementsto guide the callers to press the key.
  • Page 56 MyPBX Standard Administrator Guide  Yes: callers are forced out of a queue when no agents are logged in.  No: callers will remain in the queue without any agent. This option controls whether callers can join a call queue that has no agents.

  • Page 57: Intercom & Paging

    MyPBX Standard Administrator Guide Intercom & Paging MyPBX supports intercom and paging features to make an announcement to a single extension or a group. This chapter introduces the configuration of intercom and paging.  Intercom  Paging Group Intercom Intercom is a feature that allows you to make an announcement to one extension via a phone speaker.
  • Page 58 MyPBX Standard Administrator Guide Figure 11-1 Paging Group  Paging Group Number Configure the paging group extension.  Duplex Paging is typically one way for announcements only. Checking this option will make paging duplex, allowing all users in the group to talk and be heard by all.

  • Page 59: Conference

    If a password is set for the conference, users would be prompted to enter a PIN. How to join a MyPBX Standard conference room, if I am calling from outside (i.e. calling from my mobile phone)? In this case, an inbound route for conferences should be set on MyPBX Standard. A...

  • Page 60: Manage The Conference

    MyPBX Standard Administrator Guide trunk should be selected in the inbound route and destination should be set to a conference room. When the outside users dial in the trunk number, the call will be routed to the conference room. Manage the Conference During the conference call, the users could manage the conference by pressing * key on their phones to access IVR menu for conference room.

  • Page 61: Audio Settings

    MyPBX Standard Administrator Guide Audio Settings In this chapter, we introduce how to manage voice on MyPBX Standard, including the following sections:  System Prompt  Custom Prompt  Music on Hold System Prompt MyPBX Standard ships with a US English prompt set by default. The system supports multiple languages.
  • Page 62  Swedish  Thai  Turkish TFTP Method If MyPBX Standard cannot access the internet, please update the system prompts via TFTP. Step1. Download the system prompt to your local PC. Step2. Enable TFTP Server (For example, tftpd on Windows)

  • Page 63: Custom Prompt

    Figure 13-4 Update System Prompts- TFTP Download Custom Prompt The default voice prompts and announcements in MyPBX Standard are suitable for almost every situation. However, you may want to use your own voice prompt to make...

  • Page 64: Music On Hold

    Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by callers who have been placed on hold. There are 3 default MOH files built in MyPBX Standard, you can also upload the one you want to MyPBX Standard.
  • Page 65 MyPBX Standard Administrator Guide Figure 13-6 Upload Music on Hold File 3) Click to upload the selected prompt. Note: The file size must not be larger than 8 MB, and the file must be WAV format:  GSM 6.10 8 kHz, Mono, 1 Kb/s ...

  • Page 66: Voicemail

    MyPBX Standard Administrator Guide Voicemail In this chapter, we introduce how to manage voicemail system on MyPBX Standard, including the following sections:  Voicemail Settings  Voicemail to Email  How to Check Voicemail?  How to Change Voicemail Greetings?

  • Page 67: Voicemail To Email

    SSL/TLS must be selected if you use Gmail or Exchange Server. Voicemail to Email Voicemail is enabled for each extension on MyPBX Standard by default. If there is no answer for an extension, the call will be forwarded to the extension's voicemail. Email notification of voicemails are supported on MyPBX Standard, simply enable this feature on the desired extension edit page.

  • Page 68: How To Check Voicemail

    Settings") has been properly configured beforeusing this feature. How to Check Voicemail? There are multiple ways to check voicemail on MyPBX Standard. You can check the voicemail by pressing voicemail feature code on your phone or log in MyPBX Standard by Extension account to check voicemails. In addition, you can check voicemail via Email if Voicemail to Email is enabled.

  • Page 69: How To Change Voicemail Greetings

    User Name: Extension Number (i.e. 601) Password: Voicemail Access PIN, the default password is the same as the extension number. (i.e. 601) Figure 14-4 Login MyPBX Standard via Extension Account After login, you can check voicemail on "Voicemail" page. 3) Check Voicemail via Email If you have enabled "Voicemail to Email"...
  • Page 70 MyPBX Standard Administrator Guide message you want to record. Press 1 to record your unavailable message. Press 2 to record your busy message. Press 3 to record your name. Press 4 to record your temporary greeting. Press 5 to change your password.

  • Page 71: Call Features

    Feature Code Feature Codes are used to enable and disable certain features available in MyPBX Standard. MyPBX Standard local users can dial feature codes on their phones to use a particular feature. The default feature codes can be checked and changed on PBX→Basic Settings→Feature Codes page.
  • Page 72 MyPBX Standard Administrator Guide Default Code: *03. Blind Transfer Default Code: *4. Call Pickup Default Code: *04. Users may pick up a specific extension’s incoming call by Extension Pickup dialing *04+extension number on their phone. Default Code: *5. Intercom Default Code: *90.

  • Page 73: Call Transfer

    Default Code: *075. Disable Do Not Disturb Call Transfer There are 2 types of call transfers available on MyPBX Standard: Blind Transfer and Attended Transfer. Users can achieve call transfer by pressing the feature code during the call. Blind Transfer Default feature code: *03 1.

  • Page 74: Group Call Pickup

    MyPBX Standard Administrator Guide accessed by pressing call pickup feature code on MyPBX Standard. If a colleague's phone set is ringing, one can answer that call by picking up one's own set and then using the call pick-up feature, instead of walking to the colleague’s desk.

  • Page 75: Call Parking

    MyPBX Standard Administrator Guide the feature codes for each spy mode.  Spy Modes  General spy: you have the permission to use the following 3 modes.  Normal spy: you can only hear the call, but can't talk. Feature code: *90.

  • Page 76: Speed Dialing

    To make a speed dial, e.g. you want to call 15880246258, simply dial *991. The *99 tells MyPBX Standard that you want to use the Speed Dial and the 1 is the Speed Dial Code for destination number 15880246258. (Check the Speed Dial Setting for 15880246258 on the screen above.)
  • Page 77 MyPBX Standard Administrator Guide assigned to users in factory have no permission to make international calls(factory extensions are not selected in the international outbound route). In this case, PIN User feature on MyPBX can help the manager to make international calls from an extension which is not selected on the international outbound route.

  • Page 78: Callback

    MyPBX Standard Administrator Guide  Member Outbound Route Choose outbound routes for the PIN user. Users who are not in the outbound routes could use the outbound route to make external calls by “PIN User”. Callback Callback feature allows callers to hang up and get called back to MyPBX. Callback feature could reduce the cost for the users who work out of the office using their own mobile phones.
  • Page 79 MyPBX Standard Administrator Guide Figure 15-6 Callback Settings Page  Allow All Numbers If you want to apply Callback function to all incoming numbers, please tick Allow All numbers.  Add Callback Number Fill in the caller's Caller ID here, meaning the caller ID is allowed to use call back feature.

  • Page 80: Disa

    MyPBX Standard Administrator Guide and strip 1 digit before the callback is placed. Define digits added before a callback number before the callback is placed. For example, the call in number (Caller ID) is 123456789, MyPBX need to send Prepend 9123456789 to its trunk when calling this number.
  • Page 81 MyPBX Standard Administrator Guide Settings.  Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number. The default is 10 seconds.  Digit Timeout The maximum amount of time permitted between each digit when the user is dialing an extension number.

  • Page 82: Dnis

    MyPBX Standard Administrator Guide DNIS DNIS (Dialed Number Identification Service) is a telephone service that identifies for the receiver of a call the number that the caller dialed. Users could configure DNIS to allow the IP phones to display which trunk is passing the call.

  • Page 83: Pbx Basic Settings

    MyPBX Standard Administrator Guide PBX Basic Settings This chapter explains PBX basic settings, which can be applied globally to MyPBX Standard. The basic settings can be configured under PBX→Basic Settings.  General Preferences  Business Hours General Preferences 1) General Settings...

  • Page 84: Business Hours

    Select the ring tone type for inbound calls. Inbound Ring Type 2) Web Server MyPBX Standard supports HTTP and HTTPS protocols. By default, users could access the Web GUI via HTTP (default port: 80). You can also access web via HTTPS if HTTPS is enabled.

  • Page 85: Day/Night Control

    MyPBX Standard Administrator Guide  Disable Business Hours: the calls will always be routed to the “Day Destination”. Day/Night Control This feature enables designated users (usually the company operator or receptionist) to override the normal routing of calls based on the time of day. For example, the system may be configured to direct calls during office hours directly to the receptionist and to route calls to voice menu after hours.

  • Page 86: Holidays

    MyPBX Standard Administrator Guide Figure 16-4 Time Groups Holidays You can set up the holidays here.If a time period is configured as both Holidays and office hours, it will be treated as Holiday.
  • Page 87 MyPBX Standard Administrator Guide Figure 16-5 Holidays...

  • Page 88: Sip & Iax Settings

    MyPBX Standard Administrator Guide SIP & IAX Settings SIP settings and IAX settings can be foundvia PBX→Advanced Settings. It is wise to leave the default setting as provided on this page. However, for a few fields, you need to change them to suit your situation.
  • Page 89 MyPBX Standard Administrator Guide before considering the register has timed out. The default is 20 seconds. Once enabled, when dialing out via SIP/SPS trunks, the codec of Calling Channel calling channel will be selected in preference. If not, MyPBX will Codec Priority follow the priority in your SIP/SPS trunks.
  • Page 90 A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet. MyPBX Standard supports G711 a-law, u-law, GSM, SPEEX, G722, G726, G729A, ADPCM, MPEG4, SPEEX, H261, H263, H263P, H264.
  • Page 91 MyPBX Standard Administrator Guide 5) T.38 Figure 17-3 T.38 Settings  Re-invite SDP Not Add T.38 Attributes If set to Yes, SDP in re-invite packet will not add T.38 attributes.  Error Correction Set the Error Correction Mode (ECM) for the Fax.

  • Page 92: Iax Settings

    MyPBX Standard Administrator Guide IAX Settings 1) General Table 17-3 IAX General Settings General Settings Port used for IAX2 registrations. The default setting is 4569. Bind Port Low/medium/high with this option you can control which codec to Bandwidth be used.

  • Page 93: Network Settings

     Static Route LAN Settings After successfully logging in the MyPBX Standard Web GUI for the first time with the factory IP address, users could go System→Network Preferences→LAN Settings to configure the network for MyPBX Standard. Figure 18-1 LAN Settings...

  • Page 94: Wan Settings

    Primary DNS Secondary DNS Set the secondary DNS for MyPBX Standard. IP Address2 Set the second IP Address for MyPBX Standard. Subnet Mask2 Set the second subnet mask for MyPBX Standard. WAN Settings WAN port is disabled by default. Users should log in MyPBX to enable WAN. It supports “DHCP Server”, “PPPoE/dynamic DNS”, and “Static IP”...

  • Page 95: Dhcp Server

    (i.e., a scope) configured for a given network. You can set a local network NTP server for MyPBX here, too. Note: MyPBX Standard can work as a DHCP server, but cannot act as a router. Figure 18-3 DHCP Server...

  • Page 96: Vpn Settings

    VoIP from the network and configure VLAN for IP phones and PCs. Note: MyPBX Standard acts as a VLAN client, a 3-layer switch is needed. Figure 18-4 VLAN Settings Please follow the steps below to set up VLAN on MyPBX.

  • Page 97: Ddns Settings

    MyPBX Standard Administrator Guide traversingnetwork addresstranslators (NATs) and firewalls. MyPBX supports OpenVPN, IPSec and L2TP. Select one type of VPN and import VPN profile to MyPBX. If upload successfully, you could check the network status under “Status”menu. If it shows disconnect you may try reboot to take effect.

  • Page 98: Static Route

    MyPBX Standard Administrator Guide Static Route In computer networking a routing table is a data table stored in a router or anetworked device that lists the routes to particular network destinations, and insome cases, metrics (distances) associated with those routes. Static routes areentries made in a routing table by non-automatic means and which are fixedrather than being the result of some network topology “discovery”...

  • Page 99: Mypbx Security

    MyPBX Standard Administrator Guide MyPBX Security This chapter describes how to secure MyPBX. Users are strongly recommended to configure firewall and other security options on MyPBX Standard to prevent the attack fraud and the system failure or calls loss. ...

  • Page 100: Firewall Rules

    MyPBX Standard Administrator Guide Figure 19-2 Security Center—Service 3) Port In “Port” tab, you can check SIP port and HTTP port. You can also enter the relevant page by clicking the button in “Setting” column. Figure 19-3 Security Center—Port Firewall Rules Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets.
  • Page 101 MyPBX Standard Administrator Guide 1) General Settings Table 19-1 Description of Firewall General Settings Items Description Enable the firewall to protect the device. Enable Firewall Enable this item to drop net ping from remote hosts. Disable Ping When you enable “Drop All” feature, the system will drop all packets or connection from other hosts if there are no other rules defined.

  • Page 102: Ip Blacklist

    MyPBX Standard Administrator Guide or A~F in hex, the A~F are not case sensitive. Accept: Accept the access from remote hosts. Action Drop: Drop the access from remote hosts. Ignore: Ignore the access. Note: the MAC address will be changed when it’s a remote device, so it will not be working to filter using MAC for remote devices.

  • Page 103: Ami Settings

    MyPBX Standard Administrator Guide Figure 19-7 IP Blacklist Settings Page 1) Blacklist rules We can add the rules for IP blacklist rate as demanded. Figure 19-8 Add Blacklist Rule Table 19-4 Description of Auto Blacklist Rules Items Description Auto defense port Port Auto defense protocol.

  • Page 104: Database Grant

    After enabling AMI, you can use this username and password to log in MyPBX Standard.  IP Restriction You can set which IP is allowed to log in MyPBX Standard AMI interface. Database Grant MyPBX Standard are using MySQL database. The 3 party software can access MySQL via internet.

  • Page 105: Alert Settings

    MyPBX Standard Administrator Guide Alert Settings After enabling this feature, phone notification or email notification will be sent to users if the system has been attacked via IP or Web. Figure 19-11 Alert Settings  IPATTACK When the system is attacked by IP address, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule.

  • Page 106: Certificates

    MyPBX Standard Administrator Guide Text content supports predefined variables. Variable names and corresponding instructions are as follows: $(HOSTNAME) Host name $(LOCALIP) Local IP address $(SOURCEIP) Attack source IP address $(DATETIME) Occurred Email Content $(USERNAME) User name (WEBLOGIN effective) $(DESTMAC) Attacks destination MAC (IPATTACK...

  • Page 107: System Settings

    MyPBX Standard Administrator Guide System Settings This chapter describes system maintenance settings including the followings:  LDAP Server  External Storage  Password Settings  Date and Time  Firmware Upgrade  Backup and Restore  Reset and Reboot ...

  • Page 108: External Storage

    MyPBX Standard Administrator Guide A password used to access LDAP. Password  Add Contacts Click to add contacts to the LDAP phonebook. If LDAP is enabled, the IP phone could access the LDAP phonebook. MyPBX supports up to 1000 contacts in LDAP phone book.

  • Page 109: Password Settings

    It is highly recommended to change the system’s password after first login. Go to System→System Preferences→Password Settings to change the password. There are 3 accounts for MyPBX Standard: “admin”, “user” and “cdr”. Accounts “user” and “cdr” are disabled by default.

  • Page 110: Date And Time

     Automatically Synchronize with an Internet Time Server MyPBX Standard will adjust its internal clock to a central network server. Please note the MyPBX Standard should be able to access to the Internet if you choose this method.  Set Date & Time Manually Enter the time using the numbers on your keyboard.

  • Page 111: Upgrade Through Http

    MyPBX Standard Administrator Guide Notes: If “Reset configuration to Factory Defaults” is enabled, the system will restore to factory default settings. When update the firmware, please don’t turn off the power. Or the system will be damaged. If you are trying to upgrade through HTTP, please make sure that your MyPBX Standard is able to visit external network, or it cannot access Yeastar website to get the firmware file, causing the upgrade fail.

  • Page 112: Backup And Restore

    3) Click “Start” to upgrade. Figure 20-8 Upgrade through HTTP Backup and Restore MyPBX Standard provides Backup and Restore feature, which allows you to create a complete backup of MyPBX Standard configurations to a file. Notes: 1. The backup file only covers the configurations but not the CDR, voicemail and call...

  • Page 113: Reset And Reboot

    MyPBX Standard Administrator Guide 2. When you have updated the firmware version, it’s not recommended to restore using old package. 3. Backup from an earlier version cannot be restored on MyPBX Standard of a later version.  Create a New Backup Click to create a new backup.

  • Page 114: Hot Standby

    MyPBX Standard Administrator Guide Hot Standby Two MyPBX could be optimized for use as a failover system which could provide rapid failover in the event of system failure. Once the active server failure is detected, all the telephony would be switched to the standby server automatically. Thus the downtime was kept to an absolute minimum to ensure the normal operation of all the functions for users.
  • Page 115 MyPBX Standard Administrator Guide Figure 20-12 Hot Standby Settings Table 20-2 Description of Hot Standby Settings Basic  Primary: set he device as the primary device. Mode  Secondary: set the device as the standby device. Secondary/Primary The hostname of the other MyPBX in the failover pair, which Hostname must be different from that of the currently configured one.
  • Page 116 MyPBX Standard Administrator Guide is down. Max: 8 email addresses. Heartbeat Options It sets the interval at which Heartbeat keep-alive packets are Keep Time sent. The default is 2. The time after which heartbeat keep-alive packets do not get response, the system would confirm the failure of the other MyPBX.

  • Page 117: Status

    MyPBX Standard Administrator Guide Status Users could check the system status on Status→System Status, where Extension Status, Trunk Status, Network Status and System Info can be checked. CDR and Call Recordings can be checked under Status→ Reports.  Extension Status ...
  • Page 118 MyPBX Standard Administrator Guide Figure 21-2 Trunk Status  VoIP Trunk Table 21-1 VoIP Trunk Status VoIP trunk status:  Registered: successful registration, trunk is ready for use.  Unregistered:trunk registration failed.  Request Send: registering.  Waiting: waiting for authentication.

  • Page 119: Network Status

    MyPBX Standard Administrator Guide Type Display the trunk type: PSTN. Port Display the relevant physical port of the trunk.  BRI Trunk Table 21-3 BRI Trunk Status BRI trunk status:  Status Idle: the port is idle.  Disconnected: there is no line connected to the port.

  • Page 120: System Info

    MyPBX Standard Administrator Guide System Info The system info: product type, hardware version, firmware version, disk usage and memory usage can be viewed under Status→SystemStatus→System Info. Figure 21-4 System Info...

  • Page 121: Reports

     Download Searched Results Click to export the filtered records to a .csv file.  Delete Searched Results Click to delete the filtered records. System Logs The MyPBX Standard supports to monitor important system logs, including hardware...

  • Page 122: Packet Capture Tool

    Packet Capture Tool This feature is used to capture packets for technician. Integrate packet capture tool “Wireshark” in MyPBX Standard. The Packet Tool can be found under Reports→System Logs→ Packet Tool. Users could specify the destination IP address and port to get the packets.

  • Page 123: Dahdi Monitor Tool

    MyPBX Standard Administrator Guide DAHDI Monitor Tool This feature is used to monitor PSTN trunks on MyPBX Standard. Users could choose a PSTN trunk, then start to monitor the trunk. Figure 22-5 DAHDI Monitor Tool [The End]...

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