Yeastar Technology MyPBX Enterprise User Manual
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Yeastar Technology MyPBX Enterprise User Manual

Standalone embedded hybrid pbx for medium businesses
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Enterprise

User Manual

Version 10.17.0.32
Yeastar Technology Co., Ltd.

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Summary of Contents for Yeastar Technology MyPBX Enterprise

  • Page 1: User Manual

    Enterprise User Manual Version 10.17.0.32 Yeastar Technology Co., Ltd.

  • Page 2: Table Of Contents

    MyPBX Enterprise User Manual Table of Contents 1. Introduction ..................5 1.1 Features ..................5 1.2 Hardware Specifications ..............6 1.2.1 Exterior Appearance ................6 2. System Setup ..................7 2.1 Connection Drawing ................. 7 2.2 Connecting Ethernet Line ..............7 2.3 Supplying Power ................
  • Page 3 MyPBX Enterprise User Manual FXS Extensions ..................39 VoIP Extensions ................... 44 6.1.2 Phone Provisioning ................50 6.2 Trunks ..................59 6.2.1 Physical Trunk ..................59 6.2.2 VoIP Trunk ................... 70 6.3 Outbound Call Control ..............76 6.3.1 Outbound Routes .................. 76 6.3.2 Speed Dial Settings ................
  • Page 4 MyPBX Enterprise User Manual APPENDIX A FAQ .................. 131 APPENDIX B MyPBX Security Configuration Guide ........132 APPENDIX C How to Configure external storage ........149 APPENDIX D How to Configure NAT setting ..........151 APPENDIX E How to Use Auto Provision ........... 153 APPENDIX F How Do I Configure Distinctive Ring Tones ......

  • Page 5: Introduction

    MyPBX —IP-PBX for Medium Businesses/Home Office MyPBX Enterprise is a standalone embedded hybrid PBX for medium businesses and remote branch offices of larger organizations (1-300 users per site). MyPBX also offers a hybrid solution (a combination of VoIP applications using legacy telecom equipment) alternative for enterprises who are not yet ready to migrate to a complete VoIP solution.

  • Page 6: Hardware Specifications

    ③ Figure 1-1 MyPBX Enterprise Front Panel Identifying Green LED: Indicates correct power is being supplied to the unit ① Green LED: Indicates the MyPBX Enterprise is fully functional. ② LED: Indicates presence of an FXO/GSM port. ③ Orange LED: Indicates presence of a BRI port.

  • Page 7: System Setup

    Figure 2-1 2.2 Connecting Ethernet Line MyPBX Enterprise provides a 1000M LAN port and a 1000M WAN port with RJ45 interfaces and LED indicator. Plug Ethernet line into MyPBX‟s Ethernet port, and then connect the other end of the Ethernet line with a hub, switch, router, LAN or WAN.

  • Page 8: Supplying Power

    MyPBX Enterprise User Manual 2.3 Supplying Power Please follow the steps below to connect the MyPBX unit to a power outlet: 1. Connect the small end of the power cable to the power input port on the MyPBX back panel, and plug the other end of the cable into a 100V~240V AC power outlet.

  • Page 9: Administrator Login

    · CDR Manager only have the authority to check the call recordings. Username: , Password: password In this example, the IP address is 192.168.5.166 Figure 3-1 This is the welcome page of MyPBX Enterprise after successful login. www.yeastar.com Page 9...
  • Page 10 MyPBX Enterprise User Manual Figure 3-2 www.yeastar.com Page 10...

  • Page 11: Status

    MyPBX Enterprise User Manual 4 Status Click to start to check the status of MyPBX Enterprise, where we can check the status of extension, trunk, network and system information. 4.1 Line status In this page, we can check the status of extension and trunks 4.1.1 Extension Status...

  • Page 12: Trunk Status

    MyPBX Enterprise User Manual 4.1.2 Trunk Status Figure 4-2 Trunks: VOIP Trunk: Status Unregistered: Trunk registration failed. Registered: Successful registration, trunk is ready for use. Request Send: Registering. Waiting: Waiting for authentication. Service Provider: Status OK: Successful registration, trunk is ready for use.

  • Page 13: System Status

    MyPBX Enterprise User Manual : Excellent. BRI Trunk: Status Ok: The ports connect correctly. Disconnected: The port hasn‟t connected to the BRI line E1 Trunk: Connect Alarm Comment The port doesn‟t have E1 line connected. E1 line has been connected to the port; PRI is in corresponding or can‟t communicate.

  • Page 14: Network Status

    MyPBX Enterprise User Manual Figure 4-3 4.2.2 Network Status In this page, the IP address of LAN and WAN port will appear, if OpenVPN and Vlan are configured well, they will be display here too. Figure 4-4 www.yeastar.com Page 14...

  • Page 15: System

    MyPBX Enterprise User Manual 5 System Click to access. In this page, we can configure the network settings, firewall settings, storage management and some other preferences like firmware update and hot standby. 5.1 Network Preferences 5.1.1 LAN Settings Figure 5-1 ·...

  • Page 16: Wan Settings

    MyPBX Enterprise User Manual · Hostname Set the host name for MyPBX. · IP Address Set the IP Address for MyPBX. Recommend to configure a static IP address for MyPBX · Subnet Mask Set the subnet mask for MyPBX. · Gateway Set the gateway for MyPBX.
  • Page 17 MyPBX Enterprise User Manual It support three connection types: DHCP (obtain an IP automatically), PPPoE, Static IP Address. Note: 1. WAN port is disabled by default 2. WAN port cannot be used as a router to route the internet packages from WAN port to LAN port.

  • Page 18: Dhcp Server

    Note: MyPBX Enterprise is not the VLAN server, a 3-layer switch is still needed, please configure the VLAN information there first, then input the details in MyPBX, so that the packages via MyPBX will be added the VLAN label before sending to that switch.
  • Page 19 MyPBX Enterprise User Manual Figure 5-4 1) VLAN Over Lan · NO.1 Click the NO.1 you can edit the first VLAN over Lan. · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device.
  • Page 20 MyPBX Enterprise User Manual · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device. · VLAN IP Address Set the IP Address for MyPBX VLAN over Lan. · VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan.

  • Page 21: Vpn Settings

    MyPBX Enterprise User Manual 5.1.5 VPN Settings A virtual private network (VPN) is a method of computer networking--typically using the public internet--that allows users to privately share information between remote locations, or between a remote location and a business' home network.

  • Page 22: Static Route

    MyPBX Enterprise User Manual Figure 5-6 · Enable DDNS · DDNS Server Select the DDNS server you sign up for service. · User Name User name the DDNS server provides you. · Password User account‟s password . · Host Name Note: DDNS allows you to access your network using domain names instead of IP address.

  • Page 23: Firewall Settings

    MyPBX Enterprise User Manual 1) Route table The current route rules of MyPBX · Destination The destination network to be accessed to by MyPBX · Subnet Mask Specify the destination network portion. · Gateway Define which gateway MyPBX will go through when access to the destination network.

  • Page 24: Firewall Rules

    MyPBX Enterprise User Manual 5.2.1 Firewall Rules Figure 5-8 1) General Settings · Enable Firewall Enable the firewall to protect the device. You should reboot the device to make the firewall run successfully. · Disable Ping Enable this item, net ping from remote hosts will be dropped.
  • Page 25 MyPBX Enterprise User Manual Figure 5-9 · Name A name for this rule, e.g. „HTTP‟. · Description Simple description for this rule . E.g.: Accept the specific host to access the web interface for configuration. · Protocol The protocols for this rule .

  • Page 26: Ip Blacklist

    MyPBX Enterprise User Manual · Action Accept: Accept the access from remote hosts. Drop: Drop the access from remote hosts. Ignore: Ignore the access. 5.2.2 IP blacklist You can set some packets accept speed rules here. When a IP address which hasn‟t been accepted in common rules sends packets faster than the allowed...

  • Page 27: System Preference

    MyPBX Enterprise User Manual 2) IP blacklist The blocked IP address will display here, you can edit or delete it as your wish. 5.3 System Preference In this page, we can set other system preference, like the password for admin account, system date and time, firmware update, hot standby, backup and restore, reset and reboot.

  • Page 28: Date And Time

    MyPBX Enterprise User Manual 5.3.2 Date and Time Set the date and time for MyPBX. Figure 5-13 · Time Zone You can choose your time zone here. · Daylight Saving Time Set the mode to Automatic or disabled · Automatically Synchronize With an Internet Time Server Input the NTP server so that MyPBX will update the time automatically ·...

  • Page 29: Hot Standby

    MyPBX Enterprise User Manual 3. More information for the steps to update the firmware, please refer to this link: http://www.yeastar.com/download/MyPBX_Enterprise_FirmwareUpgrade_en.p Figure 5-14 5.3.4 Hot Standby Redundancy is achieved by using duplicate hardware and software installations and synchronizing data and operating state. Redundancy assures smooth operation even if a system goes down.
  • Page 30 MyPBX Enterprise User Manual Figure 5-15 Mode: Primary means the main unit; Secondary means the standby unit; Secondary/Primary Hostname: If this unit mode is primary, then you need to input the hostname of standby unit; vise versa, if this unit is selected as secondary, then the hostname of primary unit is required.

  • Page 31: Backup And Restore

    When you have updated the firmware version, it‟s not recommended to restore using old package. Figure 5-16 5.3.6 Reset and Reboot We can reset or reboot MyPBX Enterprise via web directly in this page. Figure 5-17 · Reboot System Warning: Rebooting the system will terminate all active calls! ·...

  • Page 32: Alert Settings

    MyPBX Enterprise User Manual 5.3.7 Alert Settings If the device is attacked, the system will notify users the alert via call or E-mail. The attack modes include IP attack and Web Login. More details for the system security configuration, please refer to APPENDIX B MyPBX Security Configuration Guide.
  • Page 33 MyPBX Enterprise User Manual · E-mail Notification Whether enable E-mail Notification ·Recipient’ Name The recipients for the alert notification, and multiple email addresses are allowed, please separate them by „;‟. e.g.‘500；9911’. · Subject The subject of the alert email. · Email Content Text content support for predefined variables.
  • Page 34 MyPBX Enterprise User Manual Figure 5-19 2.WEBLOGIN Web Login Alert Notification：Enter the password incorrectly five times to login MyPBX Web interface will be as attack, the system will limit the IP login within 10 minutes and notify the user. www.yeastar.com...

  • Page 35: Storage Management

    MyPBX Enterprise User Manual Figure 5-20 5.4 Storage Management 5.4.1 Disk Management You can check the information of the hard disk, manage the disk and do some related configuration. · Device Information It‟s the information of the hard disk. · Disk Management You can format disk or clean up the disk here.

  • Page 36: External Storage

    MyPBX Enterprise User Manual You can: a. Save Voicemails in the Disk b. Save One Touch Recording Files in the Disk c. Save CDR in the Disk If you want to enable auto recording, please refer to Appendix I Figure 5-18 5.4.2 External Storage...
  • Page 37 MyPBX Enterprise User Manual Figure 5-19 Step 1: Choose a window-based computer that is always in service Step 2: Create a folder Step 3: Create a text file named "status.txt" in the folder Step 4: Share this folder Then we need input the Net-Disk information in step2 page.
  • Page 38 MyPBX Enterprise User Manual Net-Disk Share Username: The user name used to log into the network share. Leave this blank if it is not required Net-Disk Share Password: The password used to log into the network share. Leave this blank if it is not required If configuring is correctly, open your Windows share folder to see if the MyPBX backup files and folders has been created.

  • Page 39: Pbx

    6.1 Extensions In this page, we can configure the extensions‟ details and provision the supported models automatically. 6.1.1 FXS/VoIP Extensions There are three types of extensions supported in MyPBX Enterprise: SIP, IAX and analog extension. Figure 6-1 FXS Extensions Figure 6-2 www.yeastar.com...
  • Page 40 MyPBX Enterprise User Manual There are two analog extensions in MyPBX Enterprise if S2 module is installed, to modify the extension number, please delete it first, then recreate it again 1) General Figure 6-3 · Extension The numbered extension, i.e. 1234, that will be associated with this particular User / Phone.
  • Page 41 MyPBX Enterprise User Manual Check this box if the user should have a voicemail account. · Voicemail Access PIN # Voicemail Password for this extension, i.e. „1234‟ . 3) Mail Setting · Enable Send Voicemail Once enabled, the voicemail will be sent to the below email address as an attachment.
  • Page 42 MyPBX Enterprise User Manual Figure 6-4 7) Other options · Call Waiting Check this option if the extension should have Call Waiting capability. If this option is checked, the „When busy‟ follow me options will not be available. · DND Don‟t Disturb.
  • Page 43 MyPBX Enterprise User Manual 8) Follow me (Call Forwarding) This function sets inbound call forwarding on an extension. An administrator can configure Follow Me for this extension 9) Volume Settings Rxgain: The Volume sent to FXS extension. Txgain: The Volume sent out by the FXS extension 10) Mobility Extension MyPBX allows you to use your mobile phone as extension.

  • Page 44: Voip Extensions

    MyPBX Enterprise User Manual VoIP Extensions A VOIP extension is a SIP/IAX Account that allows an IP Phone or an IP Soft- Phone client to register on MyPBX Figure 6-5 We can click „Add extension‟ to start. www.yeastar.com Page 44...
  • Page 45 MyPBX Enterprise User Manual Figure 6-6 1) General · Type Extension type: SIP,IAX or SIP/IAX. SIP – The extension sends and receives calls using the VoIP protocol SIP. IAX -The extension sends and receives calls using the VoIP protocol IAX.
  • Page 46 MyPBX Enterprise User Manual · Caller ID The Caller ID will be used when this user calls another internal extension. 2) Voicemail · Enable Voicemail Check this box if the user should have a voicemail account. · Voicemail Access PIN # The voicemail Password for this extension, i.e.
  • Page 47 MyPBX Enterprise User Manual · Qualify Send check alive packets to IP phones · Enable SRTP Enable extension for SRTP (RTP Encryption). · Transport This will be the transport method used by the extension. The options are UDP (default) or TCP or TLS.
  • Page 48 MyPBX Enterprise User Manual Figure 6-7 7) Other Options .Call Waiting Check this option if the extension should have Call Waiting capability. If this option is checked, the „When busy‟ follow me options will not be available. The call waiting function of IP phone has higher priority than MyPBX‟s call waiting function.
  • Page 49 MyPBX Enterprise User Manual .Ring Out Check this option if you want to customize the ring time. Ring tone will stop over the time defined. 8) Follow me (Call Forwarding) Call forwarding for an extension can be configured here. The administrator can configure Follow Me option for this extension.

  • Page 50: Phone Provisioning

    MyPBX Enterprise User Manual · spy modes There are 4 spy modes available for choice: General spy: you have the permission to use the following 3 modes. Normal spy: you can only hear the call, but can't talk Whisper spy: you can hear the call, and can talk with the monitored extension...
  • Page 51 MyPBX Enterprise User Manual Figure 6-8 6.1.2.1 General Settings for Yealink In this page, you can configure it before provisioning Yealink IP phones, including the items like general preferences, codecs, remote phone book and firmware upgrade Note: if firmware download server is enabled, IP phone will update the firmware automatically according the version and server you have configured during the provision process.
  • Page 52 MyPBX Enterprise User Manual 6.1.2.2 General Settings for Aastra In this page, you can configure it before provisioning Aastra IP phones, including the items like local dial plan, time and date setting programkeys configuration and so on. Figure 6-10 6.1.2.3 Phone book...
  • Page 53 MyPBX Enterprise User Manual Only works with snom phone. · Organization Input the organization of this contact. Only works with snom phone. · Title Input the title of this contact. Only works with snom phone. · Email Input the email of this contact. Only works with snom phone.
  • Page 54 MyPBX Enterprise User Manual Figure 6-11 2) Upload Phonebook You can upload a phonebook before auto provision, which will be provisioned to the IP phone when using auto provision feature to configure your IP phones. The format of phonebook should be *.xml.
  • Page 55 MyPBX Enterprise User Manual Click „Add Phone‟ and fill in the corresponding information in the popup window Figure 6-12 1) General · Enabled Choose yes or no to enable or disable this extension · NewConfig If the firmware version number is greater than or equal to 70,please enable this option.
  • Page 56 MyPBX Enterprise User Manual extension already in an active call. · Key as Send Configure the key as send, you choose # ,* or disable it · Auto redial Enable the auto redial for IP Phone · Auto answer Configure if auto answer is allowed for IP phone ·...
  • Page 57 MyPBX Enterprise User Manual Figure 6-14 Extension: Selected the extension number for IP Phone. Label: It is shown on the LCD for users to identify the account. Line Active: You can choose on/off to enable/disable the account respectively 4) Memory key settings In this page, we can configure the DSS keys of IP phone one by one.
  • Page 58 MyPBX Enterprise User Manual 5) Line keys settings We can configure the line key settings for this IP phone Figure 6-16 6.1.2.4 Not configured phone In this section, MyPBX will scan all the supported IP phones and display here, we...

  • Page 59: Trunks

    6.2 Trunks 6.2.1 Physical Trunk Multiply physical trunks are supported in MyPBX Enterprise, like E1, BRI,PSTN,GSM/UMTS, there will be 1 E1 ports fixed inside ,for other trunks, please make sure you have installed the modules inside, BRI trunk requires B2 module, PSTN trunk requires the O2, while GSM/UMTS trunk, please install the GSM/UMTS modules inside.
  • Page 60 MyPBX Enterprise User Manual Figure 6-21 · Trunk name Set the trunk name · Signaling PRI-NET, PRI-CPE,MFC/R2,SS7 · Mode Type E1 / T1 / J1 · Switch Type national: National ISDN type2 (common in the US) ni1: National ISDN type 1 dms100: Nortel DMS100 4ess: AT&T 4ESS...
  • Page 61 MyPBX Enterprise User Manual · PRI Dial Plan Sets an option required for some (rare) switches that require a dial plan parameter to be passed. This option is ignored by most PRI switches. It may be necessary on a few pieces of hardware. This option can almost always be left unchanged from the default.
  • Page 62 MyPBX Enterprise User Manual setting. · CRC CRC Verification. · Codec Default ,A-Law,U-Law. · Echo Cancellation Echo cancel Obviously this disables or enables echo cancellation, it is recommended to not turn this off. 1) CallerID Prefix · International Prefix When there are international calls coming in via this BRI trunk, the International Prefix you have set here will be added before the CID.
  • Page 63 MyPBX Enterprise User Manual · Global DOD Global direct outward dialing number. · DOD Direct Outward Dialing Number. · Associated Extension The extension make call out via BRI Trunk will display the associated DOD. BRI Trunk Basic Rate Interface (BRI, 2B+D, 2B1D) is an Integrated Services Digital Network (ISDN) configuration intended primarily for use in subscriber lines similar to those that have long been used for plain old telephone service.
  • Page 64 MyPBX Enterprise User Manual Figure 6-23 · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. Ex: 'BriTrunk1' · Signaling Signaling method BRI-CPE: ISDN BRI in TE mode and Point to Point.
  • Page 65 MyPBX Enterprise User Manual · PRI Dial Plan Sets an option required for some (rare) switches that require a dial plan parameter to be passed. This option is ignored by most BRI switches. It may be necessary on a few pieces of hardware. This option can almost always be left unchanged from the default.
  • Page 66 MyPBX Enterprise User Manual · Echo Cancellation Echocancel Obviously this disables or enables echo cancellation, it is recommended to not turn this off. · Hide CallerID If you want others to see your CID, please disable this option. · Codec You can choose alaw or ulaw codes.
  • Page 67 MyPBX Enterprise User Manual PSTN trunk The public switched telephone network (PSTN) is the network of the world's public circuit-switched telephone networks Figure 6-24 Click edit to configure more details Figure 6-25 · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc.
  • Page 68 MyPBX Enterprise User Manual 1）Busy Detection · Busy Detection Busy Detection is used to detect far end hang-up or for detecting a busy signal. Select “Yes” to turn this feature on. · Busy Count If Busy Detection is enabled, it is also possible to specify how many busy tones to wait for before disconnecting the call.
  • Page 69 For fxo trunks, this option forces MyPBX to clarify Caller ID incoming calls GSM/UMTS Trunk GSM/UMTS trunks are supported in MyPBX Enterprise if you have got the GSM/UMTS module and SIM cards installed. One GSM/UMTS trunks support only one SIM card for one concurrent call Figure 6-26 Click edit to configure more details.

  • Page 70: Voip Trunk

    MyPBX Enterprise User Manual 6.2.2 VoIP Trunk There are two types of VOIP trunk in MyPBX: SIP and IAX, in this page, we can also configure the „service provider‟ trunk, which doesn‟t need the use name and password for authorization, when you have bought a trunk from provide with IP address only, please choose „service provider‟...
  • Page 71 MyPBX Enterprise User Manual Figure 6-30 · Type SIP – Identifies whether the trunk sends and receives calls using the VoIP protocol SIP · Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc.
  • Page 72 MyPBX Enterprise User Manual · Username Username of SIP account. Used for SIP trunk registration. .Authorization name Used for SIP authentication. Leave this blank if not required. · Password Password of SIP account. .From User All outgoing calls from this SIP Trunk will use the From User (In this case the account name for SIP Registration) in From Header of the SIP Invite package.
  • Page 73 MyPBX Enterprise User Manual · Qualify Send check alive packets to the sip provider. · DTMF mode Set default mode for sending DTMF of this trunk. Default setting: rfc2833 · DOD DOD (Direct Outward Dialing) means the caller ID displayed when dialing out, before configure this, please make sure the provider supports this feature ·...
  • Page 74 MyPBX Enterprise User Manual · Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. Ex: 'yeastar2'. · Hostname/IP Service provider‟s hostname or IP address. 4569 is the standard port number used by IAX protocol.
  • Page 75 MyPBX Enterprise User Manual Figure 6-32 · Type SIP or IAX SIP – Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP. IAX - Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX.

  • Page 76: Outbound Call Control

    MyPBX Enterprise User Manual · Codecs Define the codec for this sip trunk and its priority Note: codec can only display when edit it after creating the trunk. · Transport This will be the transport method used by the SIP Trunk. This method is given by the SIP trunk provider.
  • Page 77 MyPBX Enterprise User Manual Figure 6-34 · Route Name Name of this Outbound Route. Ex: 'Local' or 'Long Distance' etc. · Dial Pattern Outbound calls that match this dial pattern will use this outbound route. There are a number of dial pattern characters that have special meanings:...
  • Page 78 MyPBX Enterprise User Manual Example 1: NXXXXXX will match any 7 digits phone number. Example 2: 1NXXNXXXXX will match a phone number starting with a 1, followed by a 3-digit area code, and then 6 digit number. · Strip digits from front Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed.

  • Page 79: Speed Dial Settings

    MyPBX Enterprise User Manual 6.3.2 Speed Dial Settings Figure 6-35 1) Options · The prefix of speed dial The prefix should be dialed before the speed dial number. Default is *99 Figure 6-36 2) Add new speed dial. · Source Number The speed dial number.

  • Page 80: Inbound Call Control

    MyPBX Enterprise User Manual 6.4 Inbound Call Control In this page, we can configure the details of IVR, ring group, queue and inbound routes. 6.4.1 IVR When there‟s an inbound call aims at Auto Attendant, MyPBX will play an IVR recording and route the caller to the requested destination (for example, „Welcome to XX company, for sales press 1, for technical support press 2, for...
  • Page 81 MyPBX Enterprise User Manual Figure 6-38 · Number MyPBX treats IVR as an extension; you can dial this extension number to reach the IVR from internal extension. · Name A name for the IVR · Prompt The prompt recording that will be played when this IVR is reached.

  • Page 82: Ring Groups

    MyPBX Enterprise User Manual · Enable Direct Dial Allow the caller to dial other extensions number directly. · Key Press Events A list of actions that can be performed depending on the digit dialed by the user . · Key The Key pressed when the callers hear the IVR prompt.
  • Page 83 MyPBX Enterprise User Manual Figure 6-39 There is a default ringgroup, you can edit it or create a new one Figure 6-40 · Ring Group Name This option defines a name for this group, i.e. „Sales‟. „Ring Group Name‟ is a label to help you identify this group in the group list.

  • Page 84: Queues

    MyPBX Enterprise User Manual seconds to ring this group before routing the call according to the „Destination if No Answer‟ settings. 2. If the strategy is „Ring Sequentially‟, it means set the number of seconds to ring a single extension before moving onto the next one.
  • Page 85 MyPBX Enterprise User Manual Figure 6-42 · Queue Name A name for the Queue. www.yeastar.com Page 85...
  • Page 86 MyPBX Enterprise User Manual · Queue Number Use this number to dial into the queue, or transfer callers to this number to put them into the queue. · Queue Password You can require agents to enter a password before they can login to this queue.
  • Page 87 MyPBX Enterprise User Manual · Frequency How often to announce a prompt to the caller. 4) Events If a caller presses the key while waiting in the queue, this setting selects which action should process the key press. 5) Failover-Destination Defines the failover action.

  • Page 88: Conferences

    MyPBX Enterprise User Manual 6.4.4 Conferences Figure 6-43 Conference Calls increase employee efficiency and productivity, and provide a more cost-effective way to hold meetings. Conference agents can dial * to access to the settings options and the admin can kick the last user out and can lock the conference room.

  • Page 89: Inbound Routes

    MyPBX Enterprise User Manual 6.4.5 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours Figure 6-45 There is a default inbound route for all the trunks and set IVR as the destination, you can edit it or create a new one for your demands.

  • Page 90: Route Name

    MyPBX Enterprise User Manual 1) General · Route Name A name for this inbound route. Ex: 'pstnin' etc. · DID Number Define the expected DID Number if this trunk passes DID on incoming calls. Leave this field blank to match calls with any or no DID info. You can also use pattern matching to match a range of numbers.
  • Page 91 MyPBX Enterprise User Manual Example 1: NXXXXXX will match any 7 digits phone number. Example 2: 1NXXNXXXXX will match a phone number starting with a 1, followed by a 3-digit area code, and then 6 digit number. · Distinctive Ringtone MyPBX support mapping to custom ring tone files.
  • Page 92 MyPBX Enterprise User Manual Route the incoming calls to a specific Ring Group. · Conference Room Route the incoming calls to a specific Conference Room. · DISA Route the incoming calls to a specific DISA. · Queues Route the incoming calls to a specific Queue.

  • Page 93: Audio Settings

    MyPBX Enterprise User Manual Configure where the faxes will be routed when faxes are detected. · No detect Do not detect faxes. · Custom Email Customize an E-mail address to receive the faxes. You should first configure the „Voicemail Settigns->SMTP Settings for Voicemail‟ correctly before you use this option.
  • Page 94 MyPBX Enterprise User Manual 1. Record new Prompt Figure 6-48 The administrator can use this screen to record custom prompts by doing the following: 1）Click „Record New Custom Prompt‟ 2) Input the desired file name on the popup window and choose an extension to call for recording (such as 500).

  • Page 95: Music On Hold Prompts

    6.5.2 Music on Hold Prompts In this page, we can upload the music on hold prompts or adjust the volume from Audio In interface (Only available in MyPBX Enterprise) Figure 6-50 The administrator can upload on hold music as follows: 1) Click „Upload Music on Prompt ‟...

  • Page 96: System Prompts Settings

    Figure 6-52 6.6 Basic Settings There are some basic settings we need to configure MyPBX Enterprise, like the general preferences, business hours, feature codes, voicemail settings 6.6.1 General Preferences In this page, there are some general settings of MyPBX www.yeastar.com...
  • Page 97 MyPBX Enterprise User Manual Figure 6-53 1) General · Ring Timeout Number of seconds to ring a device before handling the call as per the extension‟s Follow Me settings . Default value is 30s. .MAX call duration The absolute maximum amount of time permitted for a call. A setting of 0 disables the timeout.
  • Page 98 MyPBX Enterprise User Manual Note: please reboot the system to take it effect. · HTTP bind port/Web Access Port Port to use for HTTP sessions; Default: 80 Note: please reboot the system to take it effect. · FXO Mode FXO port‟s operation mode .

  • Page 99: Business Hours

    MyPBX Enterprise User Manual · User Extensions The default value is 500 to 616 · Ring Group Extensions The default value is 620 to 629 · Paging Group Extensions The default value is 630 to 639 · Conference Extensions The default value is 640 to 659 ·...

  • Page 100: Feature Codes

    MyPBX Enterprise User Manual 1) General · Enable or Disable Business Hours Click it to enable it or not on web directly · Enable Office Closed Timing By dialing *81 (*81 is default) on an extension will force the office time closed for the device whatever the general setting is.
  • Page 101 MyPBX Enterprise User Manual Figure 6-55 1) General · One Touch Record A user may initiate or stop call recording by dialing *1 during a call. (*1 is default setting) · Extension for Checking Voicemail Users can check their Voicemail by dialing *2 on their phone (*2 is default setting).
  • Page 102 MyPBX Enterprise User Manual · Attended Transfer Timeout The time out of transferring a call · Blind Transfer Users may blind transfer an incoming call by dialing *03 on their phone (*03 is default setting). · Call Pickup Users may pick up an incoming call by dialing *4 on their phone (*4 is default setting) ·...
  • Page 103 MyPBX Enterprise User Manual Defines the number of seconds that a call can be parked before it is recalled to the station that parked it . 3) Call Forwarding Preferences · Reset to Defaults Users may reset all call forward defaults by calling *70 on their phone (*70 is default setting).

  • Page 104: Voicemail Settings

    MyPBX Enterprise User Manual e.g.: by dialing *74501, all calls will be forwarded to extension 501. · Forward to Voicemail Users may forward the call to Voicemail by calling *074 on their phone (*074 is default setting) · Enable Do Not Disturb...
  • Page 105 MyPBX Enterprise User Manual · Max Message Time Set the maximum length of a single voicemail message. · Min Message Time Set the minimum length of a single voicemail message. Messages below this threshold will be automatically deleted. · Ask Caller to Dial 5 If this option is set, the caller will be prompted to press 5 before leaving a message.
  • Page 106 MyPBX Enterprise User Manual . Allow Users to Review Messages Allow callers to review their recorded message before sending it to voicemail. 2) SMTP Settings for Voicemail Note: If you want to send voicemail messages as email attachments, please configure this section.

  • Page 107: Advanced Settings

    MyPBX Enterprise User Manual 6.7 Advanced Settings 6.7.1 SIP Settings Figure 6-58 1) General · UDP Port Port use for sip registrations, Default is 5060. · TCP Port Port use for sip registrations, Default is 5060. · TLS Port Port use for sip registrations, Default is 5061.
  • Page 108 MyPBX Enterprise User Manual · Max Registration/Subscription Time Maximum duration (in seconds) of a SIP registration. Default is 3600 seconds. · Min Registration/Subscription Time Minimum duration (in seconds) of a SIP registration. Default is 60 seconds. · Default Incoming/Outgoing Registration Time Default Incoming/Outgoing Registration Time: Default duration (in seconds) of incoming/outgoing registration.
  • Page 109 MyPBX Enterprise User Manual Figure 6-59 2) NAT Note: Configuration of this section is only required when using remote extensions. · Enable STUN STUN (Simple Traversal of UDP through NATs) is a protocol for assisting devices behind a NAT firewall or router with their packet routing.
  • Page 110 MyPBX Enterprise User Manual · Local Network Identification Used to identify the local network using a network number/subnet mask pair when the system is behind a NAT or firewall. Some examples of this are as follows: '192.168.0.0/255.255.0.0‟: All RFC 1918 addresses are local networks;...
  • Page 111 MyPBX Enterprise User Manual a-law: A PSTN standard codec, used outside of North America, that provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call. GSM: A wireless standard codec, used worldwide, that provides adequate voice quality and consumes 13.3kbit/s in each direction (receiving and...
  • Page 112 MyPBX Enterprise User Manual Figure 6-62 5) Advanced Settings · From Field Where to get the caller ID in sip packet. · To Field Where to get the DID in sip packet. · 180 Ringing It is set when the telecom provider needs. Usually it is not needed.

  • Page 113: Iax Settings

    MyPBX Enterprise User Manual The min refresh interval, which mustn't be less than 90s · Sesstion-refresher Choose sesstion-refersher, the default is Uas 6.7.2 IAX Settings Figure 6-63 1) General · Bind Port Port use for IAX2 registrations, Default is 4569.

  • Page 114: Blacklist

    MyPBX Enterprise User Manual GSM: A wireless standard codec, used worldwide, that provides adequate voice quality and consumes 13.3kbit/s in each direction (receiving and transmitting) of a VoIP call. GSM is supported by many VoIP phones. SPEEX: Speex is an Open Source/Free Software patent-free audio compression format designed for speech.

  • Page 115: Callback Settings

    MyPBX Enterprise User Manual 6.7.4 Callback Settings MyPBX allows caller A to dial an inbound route number, and after hearing the ring, A can hang up the call or wait for MyPBX to cut off the call, then MyPBX will call A with this number.

  • Page 116: Dnis Settings

    MyPBX Enterprise User Manual Step 2: Create Callback number Figure 6-67 Step 3: Create Callback Rules You will need to create callback rules when the system should strip or add digits. Figure 6-68 · Trunk Name Choose the trunk with callback rules ·...

  • Page 117: Disa

    MyPBX Enterprise User Manual Figure 6-69 Note: If DID is not configured here, all the calls via this trunk will show the DNIS instead of the original caller ID 6.7.6 DISA DISA (Direct Inward System Access) allows someone calling in from outside the telephone switch (PBX) to obtain an „internal‟...

  • Page 118: Pin User Settings

    MyPBX Enterprise User Manual 1) General · DISA Name Give this DISA application a name to help you identify it. · PIN # The password for this DISA · Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number.
  • Page 119 MyPBX Enterprise User Manual Figure 6-72 2) PIN User MyPBX can store a number of PIN Users. PIN Users may be used to keep track of calls in relation to particular activities or clients. They can also be used to keep track of calls by particular users or sets of users.

  • Page 120: Paging Groups

    MyPBX Enterprise User Manual 6.7.8 Paging Groups Paging is used to make an announcement over the speakerphone to a phone or group of phones. Targeted phones will not ring, but instead answer immediately into speakerphone mode. Please note that this section is for configuring paging groups.

  • Page 121: Sms Settings

    MyPBX Enterprise User Manual 6.7.9 SMS Settings It‟s allowed for SMS feature when GSM/UMTS modules are installed. 1) Enable SMS to Email Figure 6-75 If you enable this, as soon as the GSM trunks receive small messages, MyPBX will send the text of this message to the email addresses listed on the Email List.
  • Page 122 MyPBX Enterprise User Manual · Receive mails every The interval time of receiving mails from POP3 server · Access Code This PIN code is used to verify the subject of the emails received. If the form of email passes the verification, it will be send out by SIM card. If not, this email...

  • Page 123: Reports

    MyPBX Enterprise User Manual 7 Reports Click to access We can check the call detailed logs for counting and system log for debugging 7.1 Call Logs The call Log captures all call details, including call time, caller number, callee number, call type, call duration, etc. An administrator can search and filter call data by filter the call logs by call date, caller/callee, trunk, duration, billing duration, status, communication type and Pin User.

  • Page 124: Logout

    MyPBX Enterprise User Manual You can download and delete the system logs of MyPBX. 1) Options · Enable Hardware Log Save the infomation of hardware; (up to 4 log files) · Enable Normal Log Save the prompt information; (up to 16 log files) ·...

  • Page 125: Use Mypbx

    MyPBX Enterprise User Manual 9. Use MyPBX Figure 9-1 9.1 Make outbound call To make an outbound call, we need to add trunk first. There are 3 types of VoIP Trunk: · DigitalTrunk: E1/T/J1 ports of MyPBX, connected to the ISDN provider you need to get the detailed signaling type from the provider before configure the E1 trunk.

  • Page 126: Sample Routing Via E1 Trunk

    MyPBX Enterprise User Manual other analog devices to your PBX FXO (Foreign exchange Office) is an interface that connects to a phone line to supply your PBX with access to a public telephone network. FXO interfaces use FXS signaling. FXO interfaces allow you to connect your PBX to real analog phone lines.

  • Page 127: Sample Routing Via Voip Trunk

    MyPBX Enterprise User Manual Note: Setting number prefix to wild card and setting Strip to digits from the front will allow all calls to go through this outbound route directly. 9.1.2 Sample Routing via VoIP Trunk Let‟s configure all inside extensions to dial „0‟ through the VoIP Trunk.
  • Page 128 MyPBX Enterprise User Manual 2. Add Outbound Routes As we can see from the Outbound Route of „voipout‟, all phone numbers starting with 0 will have their first digit stripped off (digit 0) and will be sent to the SIP Trunk.

  • Page 129: Incoming Call

    MyPBX Enterprise User Manual 9.2 Incoming call 9.2.1 Sample Routing to an IVR Let‟s configure an incoming call to route to the IVR. In the IVR itself, let‟s configure digit 0 to route the call to extension 500, and digit 1 to route the call to extension 501.
  • Page 130 MyPBX Enterprise User Manual 2. Add Inbound Routes As we can see from the Inbound Route of „allin‟, all incoming calls will be sent to the IVR. Figure 9-5 www.yeastar.com Page 130...

  • Page 131: Appendix A Faq

    MyPBX Enterprise User Manual APPENDIX A FAQ Q1. How to Register SIP device？ 1) Register SIP soft phone Download the x-lite softphone from counterpath website www.counterpath.com After install the x-lite, right click the panel and select the SIP Account setting and then configure it.

  • Page 132: Appendix B Mypbx Security Configuration Guide

    MyPBX Enterprise User Manual APPENDIX MyPBX Security Configuration Guide VoIP attacks, although it is not an everyday occurrence, it does exist. While using VoIP, system security is undoubtedly one of the issues we care about most. But with the appropriate configuration, and some basic safety habits, we can improve the security of the telephone system.

  • Page 133: Disable Ssh On Lan Settings Page

    MyPBX Enterprise User Manual 1.2 Change the default password for the web GUI System System PreferencesChange Password Figure B-2 2. Disable SSH on LAN Settings Page 2.1 Disable SSH Select LAN SettingsEnable SSH. If external debugging isn‟t required, please select “No”.
  • Page 134 MyPBX Enterprise User Manual Figure B-4 2. The default username is root and the default password is ys123456. Figure B-5 3. Step 2 use command passwd to change the root‟s password Figure B-6 www.yeastar.com Page 134...

  • Page 135: Security Configuration For Extensions

    MyPBX Enterprise User Manual 3. Security Configuration for Extensions 3.1 Change the default SIP Port PBXBasic settingsSIP SettingsGeneralUDP Port Figure B-7 3.2* Disable guest calls PBXBasic settingsSIP SettingsAdvanced SettingsAllow Guest www.yeastar.com Page 135...
  • Page 136 MyPBX Enterprise User Manual Figure B-8 3.3* Security Configuration for remote extensions If remote registration isn‟t required, please disable it. PBXExtensionsFXS/VoIP Extensions VoIP ExtensionsGeneralVoIP Settings Figure B-9 3.4 Set an enhanced password and enable IP restriction for extensions 1) Set a new extension password at the higher security level, e.g. AjK5Up1G.
  • Page 137 MyPBX Enterprise User Manual 2) Enable IP restriction and enter the permitted “IP address/Subnet mask”, e.g. 192.168.5.136. Figure B-11 4. Set up Proper Firewall Rules Note: Please backup the configurations on backup and restore page before you go ahead. In the case that you lock the device, you can reset to factory default and restore the previous configurations.
  • Page 138 MyPBX Enterprise User Manual Figure B-12 Step 2. Add a common rule to accept local network access. Create a common rule to allow the all the IP addresses of the local phones to access MyPBX server. For example, if the IP addresses of the local network are 192.168.5.1-254, the configurations could be as below:...
  • Page 139 MyPBX Enterprise User Manual Set up the firewall rule to allow the public IP address of remote extensions to access MyPBX server. e.g.110.111.132.6, the configurations could be as below: Name: Remote Extension Protocol: BOTH Port: 1:65535 IP: 110.111.132.6/255.255.255.255 Action: Accept Figure B-14 Step 4.
  • Page 140 MyPBX Enterprise User Manual Rule No.2: Port: 5060 Protocol: UDP IP Packets: 40 Time Interval: 2 seconds Figure B-16 Add an auto blacklist rule for Port:8022 Rule No.3 Port: 8022 Protocol: TCP IP Packets: 5 Time Interval: 60 seconds Figure B-17 Step 5.
  • Page 141 MyPBX Enterprise User Manual Protocol: UDP Port: 5060: 5060 IP: 110.5.14.6/255.255.255.255 Action: Accept Figure B-18 Step 6. Add a firewall rule to accept the remote access of HTTP port. For example, if the remote access IP is 110.5.14.6, and the port is 80, the configuration could be as below.
  • Page 142 MyPBX Enterprise User Manual Figure B-19 Step 7. Add a firewall rule to accept remote access of SSH port. For example: if the remote access IP is 110.5.14.6 and the port is 8022. Note: If the remote access of SSH port is not needed, this rule is not required.
  • Page 143 MyPBX Enterprise User Manual Step 8. Add other firewall rules by yourself. For example, if you are using features about email, you should add the firewall rules for the SMTP server and POP3 server. Step 9. Enable Drop all (If this feature is enabled, all the packets and connection that do not match the rules would be dropped.)
  • Page 144 MyPBX Enterprise User Manual Figure B-22 Figure B-23 Step 11. Define the authorized data transmitting rate and drop all other unauthorized hosts. Note: If we setup IP blacklist rules here, those unauthorized hosts will still be able to send SIP packets into MyPBX if the packets transmitting rate is under the rate defined.
  • Page 145 MyPBX Enterprise User Manual transmitting beyond the define rate, the IP will be added into blacklist automatically. This is useful for remote extension who is using dynamic IP address. Remove all the IP blacklist rules if you don‟t allowed any other unauthorized hosts access MyPBX.
  • Page 146 MyPBX Enterprise User Manual 5*. Alert Settings After enabling alert settings‟, if the device is attacked, the system will notify users the alert via call or e-mail. The attack modes include IP attack and Web Login. 5.1 IPATTACK When the system is attacked by some IP addresses, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule.
  • Page 147 MyPBX Enterprise User Manual Figure B-26 5.2 WEBLOGIN Enter the password incorrectly five times when logging in MyPBX Web interface will be deemed as attack, the system will limit the IP login within 10 minutes and notify the user. Example: Configure to notify extension 500, outbound number 5503301 and E-mail alert@yeastar.com.
  • Page 148 MyPBX Enterprise User Manual Figure B-27 6. Note If the phenomena of toll fraud have been happened in your MyPBX system. We are really sorry about that, then please enhance the protection level of your firewall refer to the above steps.

  • Page 149: Appendix C How To Configure External Storage

    MyPBX Enterprise User Manual APPENDIX C How to Configure external storage Before External storage can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine. Once that has been set up, please follow the steps below.
  • Page 150 MyPBX Enterprise User Manual Figure B-2 External storage Setting Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored. Net-Disk Share Name: Change this to the name of the shared folder where backups will be stored.

  • Page 151: Appendix D How To Configure Nat Setting

    MyPBX Enterprise User Manual APPENDIX D How to Configure NAT setting When MyPBX is behind a NAT(firewall),you need to configure NAT setting on MyPBX if you want to use a remote extension. Please follow section 1 or 2 below depending on your network configuration.
  • Page 152 MyPBX Enterprise User Manual Figure D-2 MyPBX Network setting 2. If MyPBX has a public IP, (i.e. is connected directly to your internet service provider), the network settings should be configured according to Figure C-3: Figure D-3 Next, you should configure the NAT settings according to Figure D-4...

  • Page 153: Appendix E How To Use Auto Provision

    MyPBX Enterprise User Manual APPENDIX E How to Use Auto Provision Step1. Disable DHCP Server on your local network. E.g. Disable DHCP Server on Linksys Router. Figure E-1 Step2. Enable DHCP Server on MyPBX. Login MyPBX web interface, System Settings  DHCP Server  Enable DHCP Server.
  • Page 154 MyPBX Enterprise User Manual Figure E-2 Step3. Configure phones on MyPBX auto-provision page. 1. Login MyPBX web interface, PBX  Extensions  Phone Provisioning  Add Phone. Figure E-3 2. Fill in the phone detail message on the pop-up windows.
  • Page 155 MyPBX Enterprise User Manual Figure E-4 Step4. Turn on the power and connect the network cable to IP Phone. Remark: The factory default setting of DHCP for IP Phone is enable, so you can skip this step to step 5.

  • Page 156: Appendix F How Do I Configure Distinctive Ring Tones

    MyPBX Enterprise User Manual APPENDIX F How Do I Configure Distinctive Ring Tones Step1: On your IP phone, navigate to the Phone settings web configuration page and find the Distinctive Ring Tone section. For each custom ring tone, enter the Internal Ringer Text (can be digits or text) to trigger the ring tone.
  • Page 157 MyPBX Enterprise User Manual Figure F-2 Step3. Finish. www.yeastar.com Page 157...

  • Page 158: Appendix G How To Use Email To Sms

    MyPBX Enterprise User Manual APPENDIX G How to Use Email to How to use Email to SMS You need to send an email to the specified email address (you set in Email Settings. In this case, it is lears@yeastar.com).The content of this email will be sent to the number you want as message.
  • Page 159 MyPBX Enterprise User Manual Figure G-2 3. Send message with PIN code and default GSM port. Format: 500:pincodenumber-phonenumber if the subject is "500:987-12345678", the text of this email(“Welcome to Yeastar!”) will be sent to number "12345678" through the first available GSM trunk("987"...

  • Page 160: Appendix H How To Use Did

    MyPBX Enterprise User Manual APPENDIX H How to Use DID Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a feature offered by telephone companies for use with their customers' private branch exchange (PBX) systems. In DID service the...
  • Page 161 MyPBX Enterprise User Manual [12345-9] : Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The „.‟ Character will match any remaining digits. For example, 9011. will match any phone number that starts with 9011, excluding 9011 itself. The „!‟ will match none remaining digits, and causes the matching process to complete as soon as it can be determined that no other matches are possible.
  • Page 162 MyPBX Enterprise User Manual Figure H-2 Example 2: Step1: You set the DID number (6001-6099 in this example). Step2: You set the Extension (6001-6099 in this example). The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099(number 6001 to extension 6001, number 6002 to extension 6002).
  • Page 163 MyPBX Enterprise User Manual Figure H-3 www.yeastar.com Page 163...

  • Page 164: Appendix I How To Use Blf Key To Choose The Pstn Line

    MyPBX Enterprise User Manual APPENDIX I How to Use BLF Key to Choose the PSTN line MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone. Follow the steps to do the configuration with your Yealink phone 1.

  • Page 165: Appendix J How To Enable Auto Recording

    MyPBX Enterprise User Manual APPENDIX J How to Enable Auto Recording MyPBX Enterprise allows you to record the calls automatically. Here is the guide for you to use it. J.1 Login From your web browser, input the IP address of the MyPBX server.

  • Page 166: Recording Logs

    MyPBX Enterprise User Manual b. Record Outbound calls c. Record Internal calls d. Record Callback calls. 2) Apply To · Trunks Recording When ticked, all calls through the selected trunks will be recorded. · Extensions Recording When ticked, all calls made by the selected extensions will be recorded.

  • Page 167: Share Setting

    MyPBX Enterprise User Manual You can play, download or delete the recording files. Figure J-3 J.4 Share setting Use this setting to share the recording file on the network. · User Name The user name to check the file · Password The password to the user name ·...
  • Page 168 MyPBX Enterprise User Manual Step1: Start->Run->regedit Step2: Modify the value of “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\ LmCompatibilityLevel “ to “1”. If” LmCompatibilityLevel” doesn‟t exit, create a Dword value “LmCompatibilityLevel “ = 1 You can check the recording file on the network by Explorer/ Resource Manager Run: \\ IP of MyPBX In the picture below, the IP is 192.168.5.101...

  • Page 169: Password Setting

    MyPBX Enterprise User Manual Figure J-6 If you change the password of the share folder, the network users may not be able to check the shared files then. Please ask the network user to try: step1: Start-> Run -> cmd...

  • Page 170: Appendix K How To Install Hard Disk

    2. Unscrew the upper case and open it by pulling in the direction of front panel. 3. Screw the hard disk to the bracket with 4 screws (see Figure J-2). Please kindly note that MyPBX Enterprise is packed with 8 screws and 2 brackets by factory default (see Figure J-1).
  • Page 171 MyPBX Enterprise User Manual Figure K-2 4. Locate the place for the hard disk on the mainboard and screw the brackets with another 4 screws. Then connect the power cord and data cable (see Figure J-3) www.yeastar.com Page 171...
  • Page 172 MyPBX Enterprise User Manual Figure K-3 5. Check if hard disk is successfully installed as Figure J-4 Figure K-4 6. Close the upper case and screw it. 7. Turn on the power. Log on MyPBX Administrator webpage, go to „System Settings->Storage Management‟.

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