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To change your password:
•
Simply enter a new password in the Password field.
A valid password has between 5 and 8 alphanumeric characters. Special characters and spaces
are not permitted.
•
Re-enter that same password in the Re-Enter New Password field.
•
Click the Apply button.
Your password has been changed. Use this new password the next time you log in to the Web UI.
Caution:
If you change the password from the default settings, be sure to remember it. If you forget the
password you define, the only way to gain access to these web pages will be to perform a hard reset on the
device. Performing a hard reset on the device will reset ALL user defined router values. You will need to
define these values again or restore them from a previously saved backup configuration.
Forgotten or Lost Router Password
If you change the password from the default, and then forget it, you must perform a hard reset of the device
to log in again.
When the V-Portal resets, it goes back to the state when it was new — all information that you entered is
lost. Examples of settings that are lost are ISP user name, ISP password, and IP addresses, parental
controls, and network options. Some of these items are that are lost are critical things you need to get
online. It all needs to be re-entered after a hard reset.
So, before resetting the V-Portal to the factory defaults, try the default password 'router'.
For more information on resetting your V-Portal, see Factory Defaults.
View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to
Section 11 which explains limitations on Warranty, Remedy and Liability.
Vonage V-Portal User Guide
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