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initiating the call, the V-Portal rings your phone when the call is placed. Simply pick up your phone's handset
and enable or disable this feature.
If you try to enable or disable the Do Not Disturb feature when someone else in your home or office is
already using the Vonage phone line, you'll see the message "Line n in use" displayed on the V-Portal. This
message identifies the line, either Phone Line 1 or Phone Line 2, that's in use.
Of course you can also enable or disable the Do Not Disturb feature from your Vonage phone or Online
Account. See
Do Not Disturb
How can I forward all my calls to a different phone number?
Going to be away from your Vonage phone and still want to receive your calls? With Vonage Enhanced Call
Forwarding, you can easily send all incoming calls to a different phone number, like your cell phone. Plus,
we make it easy for you to turn it on or off - simply use the V-Portal Easy Dialing menu to enable or disable
the Call Forwarding feature for either of the Vonage phone lines you've activated on your V-Portal, phone
line 1 or phone line 2.
Start at the main menu and choose Easy Dialing > Phone Line 1 > Call Forward, then choose to Enable
or Disable the feature for phone line 1. Or, if you've activated a second Vonage line, choose Easy Dialing >
Phone Line 2 > Call Forward for phone line 2. If you didn't pick up your phone handset before initiating the
call, the V-Portal rings your phone when the call is placed. Simply pick up your phone's handset and enable
or disable this feature.
If you try to enable or disable the Enhanced Call Forwarding feature when someone else in your home or
office is already using the Vonage phone line, you'll see the message "Line n in use" displayed on the V-
Portal. This message identifies the line, either Phone Line 1 or Phone Line 2, that's in use.
Of course you can also enable or disable the Enhanced Call Forwarding feature from your Vonage phone or
Online Account. See
Enhanced Call Forwarding
What's the status of my Vonage phone line(s)?
To display the current status of your Vonage phone line, start at the main menu and choose Status > Phone
Line 1 or Phone Line 2.
•
If the Vonage phone line is ready for phone calls, the phone number of the selected phone line
displays.
•
If the Vonage phone line has not been set up (activated) for Vonage phone service, the
message "Line not set up. No phone number" displays. If you purchased your Vonage V-Portal
at a retail store, bring up www.vonage.ca/activate on a web browser and activate the V-Portal.
View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to
Section 11 which explains limitations on Warranty, Remedy and Liability.
Vonage V-Portal User Guide
for complete details.
for complete details.
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