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Vonage V-Portal User Guide
How can I delete an entry from my received calls log?
Want to remove a phone number from your received calls log? Easy! When you're viewing your list of
received calls, use the
and
buttons to move to the number you'd like to delete and press SELECT>.
When the new menu displays, select Erase to delete the selected entry.
A confirmation message displays: "Erase?" along with the phone number. Simply press SELECT> and the
selected entry is removed. The log redisplays without the deleted entry.
How can I delete an entry from my dialed calls log?
Want to remove a phone number from your dialed calls log? Easy! When you're viewing your list of dialed
calls, use the
and
buttons to move to the number you'd like to delete and press SELECT>. When the
new menu displays, select Erase to delete the selected entry.
A confirmation message displays: "Erase?" along with the phone number. Simply press SELECT> and the
selected entry is removed. The log redisplays without the deleted entry.
How can I tell how much time was spent on a call I received?
When you're viewing your list of received calls, use the
and
buttons to move to the entry you'd like
the duration of and press SELECT>. When the new menu displays, select View Call Timer and the call
length displays in the format XXh XXm XXs (hours minutes seconds).
How can I tell how much time was spent on a call I dialed?
When you're viewing your list of dialed calls, use the
and
buttons to move to the entry you'd like the
duration of and press SELECT>. When the new menu displays, select View Call Timer and the call length
displays in the format XXh XXm XXs (hours minutes seconds).
How can I get my Voicemail?
Can't remember what to dial to retrieve your Voicemail? That's not a problem with the V-Portal. Simply use
SM
the V-Portal Easy Dialing menu to place calls to Vonage's Voicemail Plus
for either of the Vonage phone
lines you've activated on your V-Portal, phone line 1 or phone line 2.
Start at the main menu and choose Easy Dialing > Phone Line 1 > Voicemail to retrieve your voicemail for
phone line 1. Or, if you've activated a second Vonage line, choose Easy Dialing > Phone Line 2 >
Voicemail for phone line 2. If you didn't pick up your phone handset before initiating the call, the V-Portal
rings your phone when the call is placed. Simply pick up your phone's handset and retrieve your Voicemail.
If you try to retrieve voicemail when someone else in your home or office is already using the Vonage phone
line, you'll see the message "Line n in use" displayed on the V-Portal. This message identifies the line that's
in use, either Phone Line 1 or Phone Line 2.
Of course you can also access your voicemail from any phone, from your Vonage Online Account or through
your email. See
Voicemail Plus
for complete details.
How can I get directory information?
Vonage's 411 Enhanced Dialing service makes it easy to access comprehensive directory listings in the US,
Canada, Puerto Rico, UK, and more. And Vonage takes 411 dialing a step further by providing more than
just residential and business phone listings, Vonage even provides movie listings, airline flight times, etc.
There's no need to remember the number for this low cost Vonage feature, simply use the V-Portal Easy
Dialing menu to place calls to Vonage's 411 Enhanced Dialing from either of the Vonage phone lines you've
activated on your V-Portal, phone line 1 or phone line 2. Each Enhanced 411 call that you make is just 99
cents and gets you up to two listings.
Start at the main menu and choose Easy Dialing > Phone Line 1 > Directory Info to call from phone line 1.
Or, if you've activated a second Vonage line, choose Easy Dialing > Phone Line 2 > Directory Info to use
View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to
18
Section 11 which explains limitations on Warranty, Remedy and Liability.
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