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Table Of Contents - Panasonic KX-NS700 User Manual

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Operating manual (362 pages)

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Feature Highlights2

Ip Communication2

Easy Operation2

Wireless System3

Built-In Unified Messaging3

Communication Assistant (Ca)3

Ca Call Accounting4

Notes For Sip Phone Users5

For Kx-Ut Series Sip Phone Users6

To Establish A Conference Call7

To Set/Cancel Call Forwarding7

For Non-Kx-Ut Series Sip Phone Users7

Notes For Kx-Wt115 Ps Users8

Notes For Kx-Nt300 Series, Kx-Nt500 Series, And Kx-Ut Series Users8

Notes For Kx-Nt543, Kx-Nt546, And Kx-Nt560 Ip-Pt Users8

Open Source Software8

Table Of Contents9

Before Operating The Telephones14

For Your Safety14

Important Safety Instructions19

Data Security22

What Kind Of Telephone Can Be Used?23

Feature Numbers23

Registration For Your Portable Station (Ps)/Sip Phone23

Using A Navigator Key/Jog Dial/Volume Key24

Your Extension Number24

Icon Descriptions25

Customised Buttons26

How To Follow The Steps29

Calling Another Extension29

To Call An Extension (Intercom Call)29

Telephone Types In Procedures29

Connection Example31

Basic Calling32

Customising Your Phone32

To Call An Operator (Operator Call)33

Calling An Outside Party33

To Select An Idle Outside Line Automatically (Automatic Line Access)33

To Select The Specified Outside Line34

Making A Call To A Private Network (Tie Line Access)34

Using An Account Code (Account Code Entry)35

To Call With One Touch35

Easy Dialling37

With A One-Touch Button (One-Touch Dialling)37

Using Numbers Stored At Your Extension (Personal Speed Dialling)37

To Store A Phone Number37

Using Numbers Stored In The Pbx (System Speed Dialling)38

To A Preset Number By Going Off-Hook (Hot Line)38

To Set/Cancel39

Using A Preprogrammed Number (Quick Dialling)39

Redialling The Last Number You Dialled (Last Number Redial)40

When The Dialled Line Is Busy Or There Is No Answer41

Reserving A Busy Line (Automatic Callback Busy)41

To Answer The Callback Ringing From An Idle Extension41

Setting Callback On An Isdn Line42

To Answer The Callback Ringing From An Idle Outside Line42

To Cancel Callback Ringing (Automatic Callback Busy Cancel)42

To Answer While Hearing A Callback Ringing43

To Cancel (Ccbs Cancel)43

Sending A Call Waiting Notification (Call Waiting)43

Leaving A Message Waiting Indication44

Calling Back The Caller Who Left An Indication (Message Waiting)44

To Leave A Message Waiting Indication44

To Leave/Cancel A Message Waiting Indication44

To Check The Left Message And Call Back45

Joining An Existing Call (Executive Busy Override)46

To Clear Message Waiting Indications Left On Your Extension46

To Join An Intercom Call47

To Join An Outside Call47

To Talk To Each Party Alternately48

Monitoring Another Extension (Call Monitor)49

To An Extension Refusing The Call (Dnd Override)49

Accessing The Isdn Service (Isdn Service Access)50

Alternating The Calling Method (Alternate Calling-Ring/Voice)51

Calling Without Restrictions52

Using Your Calling Privileges At Another Extension52

To Call With A Verification Code (Verification Code Entry)52

Calling Through Disa53

To Access Another Party Directly From Outside (Direct Inward System Access [Disa])53

To Call An Outside Party54

Setting Your Telephone From Another Extension Or Through Disa (Remote Setting)56

Receiving Calls57

Answering Calls57

Answering Hands-Free (Hands-Free Answerback)58

Answering A Call Ringing At Another Telephone (Call Pickup)59

Caller Information Display Before Call Pickup Using Dss Button59

Answering A Call From Another Telephone (Call Pickup Group Monitor)60

Denying Other People The Possibility Of Picking Up Your Calls60

Answering A Call Via An External Speaker (Trunk Answer From Any Station [Tafas])61

Using The Answer/Release Button62

To Transfer An Outside Call To An Extension With A One-Touch Operation63

To End A Conversation63

To Request Mcid64

Identifying Malicious Calling Parties (Malicious Call Identification [Mcid])64

During A Conversation65

Transferring A Call (Call Transfer)65

Transferring To An Extension In The Pbx65

To Transfer With One Touch (One-Touch Transfer)66

Transferring To An Outside Party Using The Pbx Service67

Transferring A Call Using The Isdn Service68

Transferring To An Outside Party Using The Sip Service69

To Transfer A Call With Announcement (Attended Transfer)69

To Transfer A Call Without Announcement (Blind Transfer)70

Holding A Call71

To Retrieve A Call (Call Hold Retrieve)72

At The Holding Extension (Call Hold Retrieve)73

To Retrieve An Outside Call From Another Extension73

To Retrieve An Intercom Call Or Outside Call From Another Extension73

Holding In A System Parking Zone (Call Park)74

Talking To Two Parties Alternately (Call Splitting)77

To Alternate Between The Parties Leaving One Party On Hold Temporarily77

To Leave The Conversation And Then Let The Two Parties Talk78

Answering Call Waiting79

Answering Call Waiting In The Pbx79

To Disconnect The Second Call And Then Talk To The Original Party81

To Hold The Second Call And Then Talk To The Original Party82

Answering Call Waiting From The Telephone Company84

Multiple Party Conversation85

Adding Other Parties During A Conversation (Conference)85

To Add Another Party On Hold To A Conference88

To Talk To Two Parties Alternately In A Three-Party Conversation88

Leaving A Conference (Unattended Conference)90

To Leave A Conference90

To Return While Others Are Talking90

To Complete A Conversation90

Leaving A Conference (Leaving Three-Party Conference)92

To Leave A Conference Involving At Least One Other Extension92

To Leave A Conference Involving Two Outside Parties92

Letting A Third Party Join Your Call (Privacy Release)93

Adding A Third Party During A Conversation Using The Isdn Service93

Letting Other People Listen To The Conversation (Off-Hook Monitor)97

Using The Headset (Headset Operation)98

To Talk Using The Headset98

To Use The Handset During A Conversation Using The Headset98

To Talk In Hands-Free Mode During A Conversation Using The Headset98

Using A Pdn/Sdn Button100

Primary Directory Number (Pdn)100

Secondary Directory Number (Sdn) Extension100

Sdn Direct Dial101

Enhanced Dss Key Mode101

Standard Sdn Key Mode101

Call Hold Retrieve102

Call Transfer Using Sdn Button103

To Transfer A Call To A Pdn Extension103

Before Leaving Your Desk104

Forwarding Calls104

To Set Follow Me From Another Extension106

To Set The Timer For "No Answer" And "Busy/No Answer"106

Remote Fwd Settings Using Group Fwd Button108

Fwd/Dnd Settings Using Fixed Fwd/Dnd Button109

To Set/Cancel (Remote Fwd Setting)109

To Switch Fwd/Dnd Status For Outside Calls110

To Switch Fwd/Dnd Status For Intercom Calls110

To Set And Clear Fwd/Dnd For Outside/Intercom Calls111

To Set And Clear Fwd/Dnd For All Calls112

Forwarding Your Calls Using Isdn Service114

Showing A Message On The Caller's Telephone Display (Absent Message)115

To Make An Outside Call While Your Extension Is Locked117

Preventing Other People From Using Your Telephone (Extension Dial Lock)117

Using Voice Messaging (Built-In Simplified Voice Message [Svm])119

Recording A Normal Greeting Message120

Recording A Greeting Message For Each Time Mode121

To Play Back122

Redirecting Your Calls To Your Message Box123

Leaving Voice Messages124

To Leave a Voice Message Directly to Another Extension's Message Box124

Listening To Voice Messages Left By Callers125

To Listen To Voice Messages125

To Clear The Voice Message That You Are Listening To125

To Listen To Voice Messages While Your Display Is Locked127

Accessing Your Message Box From An Outside Telephone128

Accessing The Message Box Of Another Extension From Your Extension129

Making/Answering An Announcement130

Group Paging130

Paging And Then Transferring A Call131

Answering/Denying A Paging Announcement132

To Allow/Deny A Paging Announcement (Paging Deny)132

Making A Conference Group Call133

Conference Mode133

To Make/Answer A Conference Group Call133

Broadcast Mode134

To Make A Conversation With A Specific Party136

To Make a Conversation with a Party in the Group's Preassigned Order136

To End A Conversation With A Specific Party136

Called Party137

Join After Time Out138

To Make A Conference Group Call With An Entry Code138

To Join A Conversation With An Entry Code139

Using The Unified Messaging Features140

What Is The Unified Messaging System140

Before You Begin140

Logging In To And Configuring Your Mailbox141

Logging In To Your Mailbox141

Logging In To Your Mailbox For The First Time141

Manual Log-In141

Automatic Log-In142

Subscriber Tutorial (Easy Mailbox Configuration)143

Subscriber's Name143

Personal Greetings143

To Start The Subscriber Tutorial144

Changing Or Deleting Your Personal Greeting Messages145

No Answer Greeting145

Busy Signal Greeting145

After Hours Greeting145

To Record Or Delete Your Personal Greeting Messages146

Personal Greetings For Caller Id147

To Record A Personalised Greeting For The First Time147

To Change A Personalised Greeting147

Changing Your Password148

To Assign Caller Id Numbers For The First Time148

To Add/Delete/Review Caller Id Numbers Later148

Changing Or Deleting Your Subscriber (Owner) Name149

Common Service Commands And Navigation Commands149

To Change Your Password149

To Change/Delete Your Subscriber Name149

When Using Voice Prompts150

Message Playback And Related Features151

Playing Messages151

To Play Messages151

Bookmarks (Voice Messages Only)153

Recovering Deleted Messages153

To Set The Bookmark153

To Start Playback At The Bookmark153

Replying To Messages154

To Recover A Deleted Message154

To Call Back The Message Sender154

To Leave A Message For The Sender155

Transferring Messages155

To Specify The Recipients By Number156

To Specify The Recipients By Name (Dialling By Name)156

Remote Access157

Remote Automatic Log-In157

Remote Manual Log-In158

Sending Messages159

Message Delivery159

To Send A Message160

Personal Group Distribution Lists161

To Record Your Message161

To Create And Edit Personal Group Distribution Lists162

To Delete Members From Personal Group Distribution Lists162

To Change Personal Group Distribution List Names163

External Message Delivery163

To Send An External Delivery Message164

To Specify Multiple Recipients (External Message Delivery List)165

External Message Delivery Lists166

To Create/Add To An External Message Delivery List167

To Delete Members From An External Message Delivery List167

Receiving External Delivery Messages168

To Receive A Message And Reply168

Transferring Calls169

Call Transfer169

Call Blocking169

Call Screening169

To Set Call Transfer Status170

Incomplete Call Handling170

Leaving A Message170

Transfer To Covering Extension170

Assigning Your Covering Extension171

Return To Top Menu171

To Set Incomplete Call Handling Status171

Remote Call Forwarding172

To Assign Your Covering Extension172

To Assign Outside Telephone Numbers For Remote Call Forwarding173

To Set/Cancel Remote Call Forwarding173

Voice Mail Transfer174

To Assign Telephone Numbers For Call Transfer To Outside Line174

To Cancel Telephone Numbers For Call Transfer To Outside Line174

To Forward Your Calls To Your Mailbox175

To Forward A Call To Your Mailbox While It Is Ringing175

To Transfer A Call To A Mailbox175

To Transfer Your Own Call to the Called Extension's Mailbox176

Other Features177

Interview Mailbox177

To Record Questions177

To Change Answer Lengths178

To Delete Questions178

Message Reception Mode178

To Set A Message Mode178

Message Waiting Notification179

Message Waiting Lamp179

Device Notification179

To Turn Message Waiting Lamp Notification On/Off179

To Turn Device Notification On/Off180

To Change Device Numbers180

Personal Caller Name Announcement181

To Assign Caller Id Numbers And Recording Names181

Live Call Screening (Lcs)182

To Change Caller Id Numbers And Recorded Names182

To Delete Caller Id Numbers And Recorded Names182

Before Operating183

To Set Live Call Screening183

To Cancel Live Call Screening183

Operation Flowchart184

Recording Your Conversation185

To Record Into Your Mailbox (Two-Way Record)185

To Record Into Another Mailbox (Two-Way Transfer)185

To Record Into Another Mailbox With One Touch185

Personal Custom Service187

Transfer To Outside187

Transfer To Custom Service187

Automated Attendant Service187

To Create Your Personal Custom Service188

To Delete Options From Your Personal Custom Service188

Setting The Alarm (Timed Reminder)189

To Select The No Dtmf Input Operation189

To Confirm The Settings For Your Personal Custom Service189

Setting Absent Message Remotely190

Call-Through Service191

Communication Assistant Plug-In For Microsoft Outlook191

Um Imap Session Controller For Microsoft Outlook192

To Download Imap Session Controller192

To Uninstall Imap Session Controller192

To Configure Settings And View Information192

Quick Reference194

Setting The Telephone According To Your Needs197

Refusing Incoming Calls (Do Not Disturb [Dnd])199

Do Not Disturb (Dnd)199

Switching Fwd/Dnd Status Using Fixed Fwd/Dnd Button200

When In Fwd/Dnd Cycle Switch Mode200

When In Fwd/Dnd Setting Mode200

To Switch The Fwd/Dnd Status For Outside Calls201

To Switch The Fwd/Dnd Status For Intercom Calls201

To Set/Cancel For Intercom Calls (Manual Call Waiting)203

To Set/Cancel For Outside Calls (Automatic Call Waiting)203

Receiving Call Waiting (Call Waiting/Off-Hook Call Announcement [Ohca]/Whisper Ohca)203

Displaying Your Telephone Number On The Called Party And Caller's Telephone (Calling/Connected Line Identification Presentation [Clip/Colp])204

Preventing Your Telephone Number Being Displayed On The Caller's Telephone (Connected Line Identification Restriction [Colr])205

Preventing Your Number Being Displayed On The Called Party's Telephone (Calling Line Identification Restriction [Clir])206

Preventing Other People From Joining Your Conversation (Executive Busy Override Deny)207

Turning On The Background Music (Bgm)208

To Select And Set/Cancel208

Protecting Your Line Against Notification Tones (Data Line Security)209

Checking The Time Service Status210

Setting The Parallelled Telephone To Ring (Parallelled Telephone)211

Using Your Ps In Parallel With A Wired Telephone (Wireless Xdp Parallel Mode)212

To Pickup Call During Conversation213

Using Your Phone In Parallel With A Wired Telephone (One-Numbered Extension)213

Clearing Features Set At Your Extension (Extension Feature Clear)214

Utilising The Call Centre216

To Set Log-In/Log-Out216

Leaving An Incoming Call Distribution Group (Log-In/Log-Out, Wrap-Up)216

To Enter/Leave Not Ready Mode217

To Set/Cancel Not Ready Mode Or To Leave Wrap-Up Mode218

Queuing Monitor219

Call Log History219

Monitoring And Controlling The Call Status Of An Incoming Call Distribution Group (Incoming Call Distribution Group Monitor)219

Monitoring And Changing The Log-In/Log-Out Status Of Extensions220

To Clear Call Log History220

To Change The Log-In/Log-Out Mode221

Forwarding A Waiting Call (Manual Queue Redirection)222

Using User-Supplied Equipment223

If A Doorphone/Door Opener Is Connected223

Doorphone Call223

To Answer A Call From The Doorphone223

To Call The Doorphone224

Opening A Door (Door Open)224

From A Specified Extension224

From Any Extension While Talking To The Doorphone224

If An External Relay Is Connected225

To Switch On The Relay225

If An External Sensor Is Connected226

To Answer A Sensor Call226

If A Host Pbx Is Connected227

Accessing External Services (External Feature Access [Efa])227

If A Voice Processing System Is Connected228

Call Forwarding To Voice Mail (Voice Mail Integration)228

Screening Calls (Live Call Screening [Lcs])230

Recording A Conversation233

Administrative Features235

Using The Telephones In A Hotel-Type Environment (Hospitality Features)235

To Check Out A Room With/Without Printing An Invoice237

Setting A Timed Reminder To A Room Extension (Remote Wake-Up Call)239

To Change The Cleaning Status Of A Room240

Recording Information Using Preprogrammed Messages (Printing Message)242

Exchanging The Settings Between Extensions243

Walking Extension243

Enhanced Walking Extension244

When Using Extension Settings At A Different Location244

When Two Users Share One Telephone245

To Set An Extension To Service-Out Status245

Using A Telephone With A Display246

Using The Call Log246

Calling With The Incoming Call Log246

To Confirm The Log Information With The Call Log Button246

To Confirm The Log Information With The Navigator Key247

To Clear The Log Information247

To Store the Caller's Information in Personal Speed Dialling247

Calling With The Outgoing Call Log248

To Call With The Redial Button248

Using The Directories250

Calling With The Directory250

To Select And Call250

Storing Names And Numbers251

To Store A Personal Speed Dialling Directory Item251

Entering Characters252

Accessing System Features (System Feature Access)256

To Access "Feature Access" Menu And Select The Feature256

Self Labelling (Kx-Nt366/Kx-Nt553/Kx-Nt556/Kx-Nt560/Kx-Ut248/Kx-Ut670 Only)258

Cellular Phone Features261

Transferring To A Private Network (Tie Line Access)261

Transferring To An Outside Phone Number262

Manager Operation265

Control Features266

Extension Control266

Changing The Settings Of Other Extensions266

Time Service Mode Control267

To Change The Time Mode (Day/Night/Lunch/Break)267

To Select The Time Service Switching Mode (Automatic/Manual)267

Restriction Level Control (Dial Tone Transfer)269

Turning On The External Background Music (Bgm)270

To Select And Start/Stop The Background Music270

Recording Outgoing Messages (Ogm)271

To Record From An External Bgm (Moh) Port272

To Clear The Message272

Allowing Users To Seize An Unavailable Outside Line (Trunk Busy Out)273

Releasing Network Direct Station Selection (Ndss) Monitor274

Configuring Unified Messaging Features275

System Manager Features275

Logging in to the System Manager's Mailbox275

Setting Up Mailboxes277

Creating And Editing A Mailbox277

To Create/Edit/Delete Any Mailbox Parameter277

To Delete A Mailbox279

To Reset A Mailbox Password279

Setting Class Of Service (Cos) Parameters280

To Set Cos Parameters280

Remote Time Service Mode Setting283

Changing The Company Greeting And Incoming Call Service Setting283

To Set The Time Service Mode283

To Change The Service Group Setting284

To Change The Service Group Assignment284

Broadcasting Messages285

To Deliver Messages To All Mailboxes (Broadcasting Messages)285

Changing the System Manager's Password286

To Change the System Manager's Password287

Message Manager Features288

Logging in to the Message Manager's Mailbox288

Managing The General Delivery Mailbox290

To Listen To Messages290

To Transfer Messages291

Setting Up Message Waiting Notification292

To Set Notification By Message Waiting Lamp292

To Set Device Status293

Message Manager's Password294

Operator's Extensions294

Recording Messages295

To Customise the Message Manager's Mailbox295

To Record Menus And Voice Labels296

Multilingual Selection Menu296

On Hold Announcement Menu296

To Record System Prompts297

To Record System Caller Names297

Remote Call Forwarding Set298

To Assign Remote Call Forwarding Set299

Setting The Timed Reminder299

Day/Night Recording Menu300

Recording An Emergency Greeting301

List Of Prompts For Vm And Aa Service301

Prompts Common To Vm And Aa Services301

Customising Your Phone & System305

Customising Your Phone (Personal Programming)306

Settings On The Programming Mode308

Setting Features308

To Store The Names And Numbers In Personal Speed Dialling315

To Edit The Names And Numbers Of Personal Speed Dialling316

Clearing Features316

To Change The Above Features Back To Their Default Settings317

Customising The Buttons318

To Clear The Button322

System Programming Using Web Maintenance Console323

User Programming323

Accessing Web Console323

Logging In To Console323

Edit User Screen324

Editing Settings In Web Console324

Changing Your User Name And Displayed Language324

Changing Your Contact Information324

Changing Your Mailbox Password325

Registering A Prompt To The Mailbox325

To Record A Prompt326

Customising Your Mailbox Setting326

Mailbox Parameters327

Message Client340

Changing Forward/Do Not Disturb Setting340

Storing Names And Numbers In Personal Speed Dialling340

Customising The Flexible Buttons341

Automatic Two-Way Recording For Manager345

Editing Recording Settings346

Viewing And Playing Messages346

To Filter The List Of Messages346

To Play A Message346

Customising Extensions And The System-For Managers349

Manager Programming350

Programming Information350

Changing Call Charges And Extension Control351

Supervisory Monitor (Acd) Control353

Monitor Control & Execute354

To Configure The Monitor Settings And Start Monitoring354

Acd Report Analysis355

To Load An Acd Report355

To Save An Acd Report355

To Select Acd Report Options355

List Of Operations By Telephone Type362

Troubleshooting370

Feature Number Table374

While On-Hook385

When Going Off-Hook385

What Is This Tone385

When You Make Calls386

While Off-Hook387

When Talking To An Outside Party387

When Setting The Features Or Programming387

Reorder Tone387

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