Cleaner doesn't work or cleans poorly.
Remote control doesn't work
Cleaner cannot charge automatically
Increased noise while cleaning
Vacuum keeps moving backwards
continuously
Cleaner dropped down a stair
Cleaner goes to autocharge after only a small
amount of usage
The cleaner stopped working and no error
code is showing
Rated voltage:
Battery:
Working hours:
Rated power:
Operating temp range:
Operating humidity range:
Input voltage/current:
Wireless remote:
Specifications:
Weight:
Battery capacity:
Check the unit switch is on.
•
Check that the dustbin, filter and intake are clean, and that the
•
brushes are spinning correctly.
Check that the battery isn't flat.
•
Check the battery status of the remote control.
•
Check the battery status of the robot.
•
Check whether the remote control is within the available scope
•
of the transmitting signal.
Check that the adaptor is connected properly to the charger
•
and that the LED on the charger is lighting up.
Check to see if the battery level is too low. In this case, charge
•
the vacuum with the adaptor directly without the dock.
Make sure there is no barrier in front of the dock.
•
Use the remote control to let the cleaner return to the docking
•
station.
Clean dustbin and filter.
•
Check whether the brush or sidebrush is too dirty.
•
If there is still excessive noise, you may need to contact the
•
Kogan customer support team.
Avoid using in direct sunlight or on very dark carpet.
•
Pat the front bumper to release it if it is stuck.
•
Clean the ground detection sensors at the front bottom of the
•
cleaner.
Use the adaptor to fully charge the vacuum first.
•
Do not attempt to repair the vacuum yourself. Contact the
•
Kogan customer support team for information.
14.4V
Rechargeable battery
60mins
23W
-10C ~ 45C
<85RH
24V ~ 1A
ISM Frequency Band 2.4GHz
320 x 87mm (including wheel height)
3.2kg
1700mA
14
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