2-Sided Printing Jams - Xerox ColorQube 8580 User Manual

2-Sided Printing Jams

Probable Causes
Using paper of the wrong size, thickness, or
type.
Paper type is set incorrectly in the print driver. Ensure that the paper type is set correctly in the print driver and the
Paper is loaded in the wrong tray.
Tray is loaded with mixed paper.
See also:
Supported Paper Sizes for Automatic 2-Sided Printing
Supported Paper Types and Weights for Automatic 2-Sided Printing
Supported Paper on page 46
Solutions
• Use only Xerox approved paper.
• Do not use envelopes, labels, reloaded paper, or paper heavier
than 122 g/m² for automatic 2-sided printing.
corresponding paper is loaded in the correct tray.
The following types of paper can be used for automatic 2-sided
printing:
• Plain
• Lightweight
• Letterhead
• Pre-Printed
• Pre-punched
• Colored Paper
• Lightweight Cardstock
Ensure that paper is loaded in the correct tray.
Load the tray with only one type and size of paper.
on page 49
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Xerox ColorQube 8580/8880 Color Printer
Troubleshooting
on page 49
User Guide
151