Troubleshooting Paper Jams; This Section Includes: Multiple Sheets Pulled Together - Xerox ColorQube 8580 User Manual

Troubleshooting Paper Jams

This section includes:
• Multiple Sheets Pulled Together .................................................................................................................................. 149
• Paper Misfeeds .................................................................................................................................................................... 150
• Paper Jam Message Stays On ....................................................................................................................................... 150
• 2-Sided Printing Jams ....................................................................................................................................................... 151
Multiple Sheets Pulled Together
Probable Causes
The paper tray is too full.
The edges of the paper are not even.
The paper is moist from humidity.
Too much static electricity is present.
Unsupported or incorrect paper.
The relative humidity of the room is too high. Feed paper one sheet at a time.
Solutions
Remove some of the paper. Do not load paper past the fill line.
Remove the paper, align the edges, and then reload it.
Remove the moist paper and replace it with new, dry paper.
• Try a new ream of paper.
• Do not fan transparencies before loading them in the paper
tray.
Use only Xerox approved paper. For details, see
page 46.
®
Xerox ColorQube 8580/8880 Color Printer
Troubleshooting
Supported Paper on
149
User Guide