Juniper Archer Reference Manual page 128

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Appendix C: Standard Warranty Terms and Conditions
number. Repairs returned without proper authorization may
acquire an additional handling fee and/or delay in the repair.
The customer is responsible to prepay all shipping costs
when sending equipment to a repair center. JS will return
the repaired equipment by the same method it was received
with costs of shipping prepaid.
Governing Law
This warranty is governed by the laws of Utah, and excludes
the United Nations Convention on Contracts for the
International Sale of Goods. The courts of Utah shall have
exclusive personal jurisdiction in case of any disputes arising
out of or in connection with this warranty.
Services and Materials Provided Under Warranty
Analysis of problem by service technician
Labor and materials required to fi x defective parts
Functional analysis performed after repair
Repair turnaround within 10 working days of receipt
unless special circumstances exist
Shipping costs to return device to customer
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