Page 1 Reference Guide...
Page 2 ULTRA-RUGGED FIELD PC Reference Guide...
Page 3 Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by Juniper Systems, Inc. is under license. Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Page 4: Table Of Contents
Contents Introduction ® Overview of Windows Mobile 6 ..........2 Using the documentation .............3 The anatomy of the Field PC ............4 Getting Started Step 1: Install the battery pack ............8 Step 2: Charge the battery pack ..........9 Step 3: Establish basic settings on the device ......9 Step 4: Connecting to a desktop computer ......
Page 5 Performing Common Tasks on the Field PC Suspending the device ..............38 Powering off the Field PC ............39 Resetting the device ..............40 Exploring files .................. 40 Closing running programs ............41 Switching between running programs........42 Viewing memory allocation for programs ......42 Changing settings .................
Page 6 Create a Bluetooth partnership ..........65 Bluetooth virtual COM ports ............. 67 Set up an outgoing Bluetooth COM port ......68 Set up an incoming Bluetooth COM port ......71 Supported Bluetooth Profiles ® Serial Port Profile (SPP) ..............75 Dial-Up Networking (DUN) Profile ...........
Page 7 Appendix B: Certifications and Regulatory Information Regulatory information .............112 CE marking ..................114 Appendix C: Standard Warranty Terms and Conditions Limited Product Warranty ............118 Index Additional Section: Installation Instructions for the Extended Caps...
Page 8 Introduction Overview of Windows Mobile ® Using the documentation The anatomy of the Field PC...
Page 9: Introduction
Chapter 1 Introduction This ultra-rugged Field PC—rock solid and fi eld ready in the most extreme environments—is your reliable fi eld companion. Designed for Microsoft ® Windows Mobile ® 6, your Field PC features a wide variety of application software and accessory choices.
Page 10: Using The Documentation
Chapter 1: Introduction Using the documentation Your Field PC is equipped with several reference tools. These tools include: • Quick Start Guide ® • Getting Started Disc from Microsoft • User Manual • User Documentation CD (contains Quick Start Guide, Reference Guide, and License Agreement) •...
Page 11: The Anatomy Of The Field Pc
The anatomy of the Field PC This section illustrates the diff erent parts of the Field PC. For instructions on using the hardware, see Chapter 3. For instructions about caring for or cleaning the diff erent parts, see Chapter 10.v 1 Elastomer overmold Power button 2 Magnesium case front...
Page 12 Chapter 1: Introduction Top view with standard 24 25 Top view without cap Bottom view showing communications module 21 Stylus 22 Body molding screws 23 Standard cap screws (captive) 24 Cover for optional Bluetooth ® antenna 25 Compact Flash card slot 26 Secure Digital I/O card slot 27 Stylus slot 28 Accessory attachment points (5.3 cm.
Page 14 Getting Started Install the battery pack Charge the battery pack Establish basic settings on the device Connecting to a desktop computer Creating a connection to a desktop computer...
Page 15: Getting Started
Chapter 2 Getting Started This chapter repeats—with a few more details—the installation instructions that came in the Quick Start Guide and User Manual. Step 1: Install the battery pack 1. Carefully unhook and lift up the bottom hook of the hand strap, as shown in the fi rst picture.
Page 16: Step 2: Charge The Battery Pack
Chapter 2: Getting Started Step 2: Charge the battery pack 1. Mount the plug onto the wall charger (if it is not already assembled). 2. Plug the wall charger into an outlet. 3. Plug the other end of the wall charger into the DC jack on the Field PC.
Page 17 To create a name, follow these steps: 1. Tap Start > Settings. 2. From the System tab, tap About. 3. Select the Device ID tab at the bottom of the screen. 4. Type in a device name. We recommend using “SN” (serial number) and the device serial number, which can be found by tapping Start...
Page 18: Step 4: Connecting To A Desktop Computer
Chapter 2: Getting Started You can skip Steps 4 and 5. To access these basic sync options, connect the Field PC to the desktop computer using a USB cable. For full synchronization support such ® as Microsoft Outlook contacts, email, calendar, notes, and tasks, download and install Windows Mobile Device Center through Windows Update on the Start menu of your desktop computer.
Page 19: Step 5: Creating A Connection To A Desktop Computer
or greater has not been installed on your desktop computer, follow the directions on the screen to install it. Note: Install ActiveSync before attaching the USB cable to the desktop or Field PC. Step 5: Creating a connection to a desktop computer 1.
Page 20 Using the Hardware Identifying button functions Customizing button functions Suspending, powering off , resetting, and restoring defaults Using the stylus Using the touchscreen Understanding LED signals Replacing the battery pack Using peripheral devices such as CF cards, SD cards, and USB fl ash drives...
Page 21: Using The Hardware
Chapter 3 Using the Hardware This chapter teaches you how to use the hardware components of the Field PC. Specifi cally, you learn how to: • Identify button functions • Customize button functions • Use buttons to suspend, power off , and reset the device •...
Page 22: Customizing Button Functions
Chapter 3: Using the Hardware Context menu Displays the context menu button for the item selected (similar to a right-click on a desktop computer). Enter Enters the selected soft key button or option. Power button Turns the Field PC on and off , resets, suspends.
Page 23 To reassign a program or shortcut to a button, follow these steps: 1. Tap Start > Settings > Personal tab > Buttons. A list of buttons and their current assignments is displayed on the Program Buttons tab. 2. Tap the button you want to reassign, as shown here.
Page 24: Suspending, Powering Off, Resetting, And Restoring Factory Defaults
Chapter 3: Using the Hardware Suspending, powering off, resetting, and restoring factory defaults The Power button allows you to suspend, power off , or reset the device. A series of keyboard actions also lets you restore the hard drive, settings, and icons to their original factory defaults.
Page 25 Powering off the Field PC. Powering off the device ends all programs and removes power from all system components except for the real-time clock. Unlike suspend mode, the device resets when it is powered on again. To preserve battery power, we recommend you power off the device if it will be left unused for two weeks or longer.
Page 26: Using The Stylus
Chapter 3: Using the Hardware If your device locks up, you can reset the device by pressing • the Power button for 10 seconds or until the screen goes two plac dark. After a few seconds, the device turns on again. ress bar drawn.
Page 27: Using The Touchscreen
Like the right button, the stylus lets you perform shortcuts like cutting and pasting. Instructions for these tasks are listed in the chart below. To do this . . . Follow these steps Select an item Tap once. Enter data See Entering Information, a section in the next chapter about data entry options.
Page 28 Chapter 3: Using the Hardware is sealed to protect your device against water and dust. To protect your touchscreen, we recommend that you apply a touchscreen protector to the screen. For instructions about applying a touchscreen protector or cleaning your touchscreen, see Chapter 10: Caring for your Field PC.
Page 29: Understanding Led Signals
Understanding LED signals The Field PC signals events and processes using a charge LED and a notifi cation LED. Charge LED. This red light appears to the left of the Start menu button. A fl ashing light signals that the battery is currently charging;...
Page 30 Chapter 3: Using the Hardware beneath the door latch and slide the door latch to the right. 5. Remove the battery door. Note: The door may make a noise while it is being removed, caused by the door scraping against the battery. The sound is normal;...
Page 31: Using Peripheral Devices Such As Cf Cards, Sd Cards, And Usb Flash Drives
11. With the door latch in the unlock position, press on the battery door just below the door latch and slide the latch to the left to lock it. 12. Reattach the hand strap. Note: If you remove the battery pack from your device and the device is still attached to the wall charger, the battery icon still appears on the display.
Page 32 Chapter 3: Using the Hardware • Remove the standard cap to access CF and SDIO card slots • Install CF and SD cards • Replace CF and SD cards • Copy fi les from a CF or SD card or USB drive •...
Page 33 Installing a CF or SD card. To operate a card, insert the card into the appropriate card slot, located under the standard cap of the Field PC. (See the instructions in the previous section for removing the standard cap.) The system should automatically detect and use the card.
Page 34 Chapter 3: Using the Hardware 3. Select Copy. 4. Open the destination folder where you want to place your copied fi le. 5. Tap and hold the stylus on the white space below the existing fi les until the pop-up menu appears again.
Page 36 Using the Field PC Understanding the Today screen Using the Start menu Entering information Recognizing status icons Recognizing soft keys Rotating the screen Dimming or turning off the backlight Adjusting the backlight timer...
Page 37: Using The Field Pc
Chapter 4 Using the Field PC Focusing on the interface elements of the Field PC, this chapter shows you how to: • Understand the Today screen (the default display screen) • Use the Start menu • Enter information with the stylus •...
Page 38: Using The Start Menu
Chapter 4: Using the Field PC Lock to have the option appear on the Today screen. To lock the device, simply tap on the words “Device unlocked. ” To unlock the device, tap on the word “Unlock” on the two screens that appear. Using the Start menu The Start menu is the main access point to all programs in Windows Mobile...
Page 39 Enter text using Block Recognizer. This utility recognizes letters from single strokes. Use Transcriber, a program that allows you to enter data using cursive, print, or mixed handwriting. Note: For more details about using each input method, go to Start >...
Page 40: Recognizing Status Icons
Chapter 4: Using the Field PC Icon Name Function Charge indicator Tells you when the device is charging. Speaker Tap to control volume. Remaining Tap to see how much battery capacity battery power remains. Applications Tap to switch or close Manager running programs.
Page 41: Rotating The Screen
Rotating the screen The Field PC can show information in portrait or landscape view. Change the orientation by following these steps: 1. Select Start > Settings > System tab > Screen. 2. Choose from three screen orientations: Portrait, Landscape (right-handed), or Landscape (left-handed). The four-way directional button automatically adjusts for the screen orientation.
Page 42: Adjusting The Backlight
Chapter 4: Using the Field PC power when the device is running on a battery pack. To dim or turn off the backlight, follow these steps: 1. Tap Start > Settings > System tab > Backlight. 2. Select the Brightness tab. The Brightness window for battery power appears.
Page 43: Adjusting The Backlight Timer
off after one minute of inactivity. To adjust the time when your backlight turns off , follow these steps: 1. Tap Start > Settings > System tab > Backlight. The Backlight window appears. To change the timer for external power, tap the External Power tab.
Page 44 Performing Common Tasks on the Field PC Suspending the device Powering off the Field PC Resetting the device Exploring fi les Closing running programs Switching between running programs Changing settings Using on-device help Backing up data Copying data from a peripheral device...
Page 45: Performing Common Tasks On The Field Pc
Chapter 5 Performing Common Tasks on the Field PC This chapter teaches you how to perform the following common tasks: • Suspend the device • Power off the device • Reset the device • Explore fi les • Close programs that are running •...
Page 46: Powering Off The Field Pc
Chapter 5: Performing Common Tasks on the Field PC charge LED disappears. However, the device continues to charge. Powering off the Field PC Powering off the device ends all programs and removes power from all system components except for the real-time clock.
Page 47: Resetting The Device
Resetting the device Some programs require you to reset your device when you install them. Follow the steps below to reset the Field PC: 1. Back up your fi les and close any open applications. (For instructions on backing up fi les, see Backing up data in this chapter.) 2.
Page 48: Closing Running Programs
Chapter 5: Performing Common Tasks on the Field PC Closing running programs Closing programs that are not being used frees memory and allows the device to run faster. We recommend closing any programs you are not using. Note: Tapping on the X in the top right corner of a program only minimizes the program;...
Page 49: Viewing Memory Allocation For Programs
Viewing memory allocation for programs To see how much memory is available for programs and storage on the Field PC, follow these steps: 1. Tap Start > Settings > Memory. A new window appears. 2. Select Main tab if is not already selected. Available memory for storage and programs appears.
Page 50: Using On-Device Help
Chapter 5: Performing Common Tasks on the Field PC Using on-device help You can access electronic help fi les on your Field PC from ® each screen. Windows Mobile provides help information that is context-sensitive; the help information that appears on the help screen is directly related to what you are doing on the device.
Page 51: Backing Up Data
Backing up data Your Field PC is designed to protect your data. However, it is still a good idea to back up your data regularly by saving information to a desktop computer or to a Compact Flash (CF) or Secure Digital (SD) card. Backing up to a desktop computer.
Page 52 Chapter 5: Performing Common Tasks on the Field PC 5. Copy the fi les by choosing Edit > Copy or by right-clicking and choosing Copy. 6. Paste the fi les onto the desktop computer. Backing up to a CF or SD card.
Page 53 5. Choose Copy from the menu that appears. 6. Select the CF or SD card from the fi le directory. 7. To paste the fi les from your Field PC to the CF or SD card, tap the Menu soft key and choose Edit >...
Page 54: Copying Data From A Peripheral Device
Chapter 5: Performing Common Tasks on the Field PC Copying data from a peripheral device You can copy data from a CF card, SD card, or USB fl ash drive onto your Field PC by following these steps: 1. On the Field PC, tap Start >...
Page 56 Communicating with a Desktop Computer ® Install ActiveSync on a desktop computer ® Creating an ActiveSync connection ® Install Windows Mobile Device Center on a desktop computer ® Creating a Windows Mobile Device center connection...
Page 57: Communicating With A Desktop Computer
Chapter 6 Communicating with a Desktop Computer In Chapter 2, you learned how to create an ActiveSync partnership between your Field PC and your desktop computer. In this chapter, learn how to— ® • Install ActiveSync on a desktop computer ®...
Page 58: Creating An Activesync Connection
Chapter 6: Communicating with a Desktop Computer Creating an ActiveSync ® Connection 1. Plug USB Client end (mini B) of the USB communications cable into your Field PC. 2. Plug the USB Host end (full size A) of the USB communications cable into your desktop computer.
Page 59: Creating Windows Mobile Device Center Connection
3. Select “Run this program from its current location” and click OK. 4. Follow the instructions on the screen. Creating Windows Mobile ® Device Center Connection Once Windows Mobile® Device Center has been installed, create a connection at any time by plugging one end of a USB cable into the computer and the other end into the Field PC.
Page 60 Getting to Know Programs and Settings Understanding Start menu programs and utilities Understanding applications in the Programs menu Accessing programs on the Getting Started Disc Finding settings...
Page 61: Getting To Know Programs And Settings
Chapter 7 Getting to Know Programs and Set- tings This chapter describes • Programs and utilities on the Start menu • Applications on the Programs menu • Programs available on the Getting Started Disc • How to fi nd settings on the Field PC Understanding Start menu programs and utilities The Start menu is the main access point to all programs in...
Page 62 Chapter 7: Getting to Know Programs and Settings shows the date and any appointments you scheduled for the day, week, or month. Use Calendar to enter your appointments and notify you of upcoming events. • Contacts. Use this program to store the contact information of your associates.
Page 63: Understanding Applications In The Programs Menu
information that appears on the help screen is directly related to what you are doing on the device. Note: For more instructions on using help, see Chapter 5: Performing Common Tasks. Understanding applications in the Programs menu The Programs menu lists applications installed on your Field PC.
Page 64 Chapter 7: Getting to Know Programs and Settings directly to your Field PC. If you are connected through ActiveSync to a PC with an Internet connection or if you are connected to the Internet through a modem card such as a dial-up, Ethernet, Wi-Fi, cellular, or Bluetooth card, Download Agent automatically displays available updates to the Field PC.
Page 65: Finding Settings
• Toggle TS. Tap this icon to toggle the touch screen on and off . When the touch screen is turned off , navigate by using the directional buttons and shortcut buttons. Toggle TS can be applied to a button for easy access. ®...
Page 66 Chapter 7: Getting to Know Programs and Settings of specifi c settings. Setting Personal System Connections settings settings settings About Backlight Beam Bluetooth Buttons Backlight Certifi cates Clock and Alarms Connections Error Reporting Input Lock Memory Menus Network cards Owner Info Power Regional settings...
Page 67 Setting Personal System Connections settings settings settings Screen Sounds and notifi cations Today For instructions on changing settings, see the on-device help.
Page 68 Using the Integrated Bluetooth ® Option ® Bluetooth drivers and profi les Identify the power status of Bluetooth Create a Bluetooth partnership Bluetooth virtual COM ports Set up an outgoing Bluetooth COM port Set up an incoming Bluetooth COM port...
Page 69: Using The Integrated Bluetooth Option
Chapter 8 Using the Integrated Bluetooth Option ® This section explains what you need to know about using integrated Bluetooth wireless technology with your Field PC. Learn how to— • Identify the power status of Bluetooth • Make the Field PC discoverable to other devices that use Bluetooth •...
Page 70: Identify The Power Status Of Bluetooth Using Wireless Manager
Chapter 8: Using the Integrated Bluetooth Option Identify the power status of Bluetooth using Wireless Manager A line on the Today Screen indicates whether Bluetooth powered on or off , as shown here. By tapping this line, you open Wireless Manager, a utility that controls Bluetooth.
Page 71 The Bluetooth bar acts as a toggle switch, allowing you turn the device on or off easily. If you make the device discoverable, the toggle switches between Discoverable. Tapping on the Done soft key closes the Wireless Manager screen. Tapping on the Menu soft key takes you to the Bluetooth Settings screen, shown in the next image.
Page 72: Create A Bluetooth Partnership
Chapter 8: Using the Integrated Bluetooth Option Make the Field PC discoverable to another device To allow other devices that use Bluetooth wireless technology to detect the Field PC and communicate with it, you must make your device discoverable or establish a partnership with the other device.
Page 73 capabilities and displays them in the list, as shown here. 4. The name of the Bluetooth device appears. Tap the name, then tap Next. 5. If the Bluetooth device has an assigned a passkey, enter the number. If the device has not already been assigned a passkey but requires one, enter an alphanumeric...
Page 74: Bluetooth Virtual Com Ports
Chapter 8: Using the Integrated Bluetooth Option in the fi rst image below. A message appears, asking if |you want to add the device to the device list. Choo se No and skip to step 7. Note: It is important to choose No when you are asked whether you want to add to the device to the device o add to the device to the device...
Page 75: Set Up An Outgoing Bluetooth Com Port
• An outgoing COM port means that the Field PC initiates communication with the other device. For example, when you are using a Bluetooth GPS receiver, the Field PC initiates the request for data; thus, the virtual COM port connecting with the receiver would be an outgoing COM port.
Page 76 Chapter 8: Using the Integrated Bluetooth Option 4. The Add a Device screen appears. Tap on the name of the device you want to set up as an outgoing port, as shown in the following image.
Page 77 5. Select a numbered COM port from the list of ports that appear. If the port cannot be created, it is in use. Select a diff erent numbered port. 6. Important: Deselect the Secure Connection option below the list of COM ports, as shown above. Deselecting this option ensures that the device disconnects its Bluetooth connection only when you tell it to.
Page 78: Set Up An Incoming Bluetooth Com Port
Chapter 8: Using the Integrated Bluetooth Option these steps: 1. Locate the place in the navigation program where the COM port is chosen. 2. Select COM Port 6 as the COM port for the Bluetooth GPS receiver. Set up an incoming Bluetooth COM port Use this option if you want to assign the virtual COM port as an Incoming COM port (i.e., you want another device...
Page 80 Supported Bluetooth ® proﬁ les Serial Port Profi le Dial-Up Networking (DUN) Profi le Human Interface Device (HID) Profi le Object Push Profi le (OPP)
Page 81: Supported Bluetooth Profiles
Chapter 9 Supported Bluetooth Proﬁ les ® ® This chapter describes the Bluetooth profi les recognized by the Microsoft drivers installed on your Field PC. Drivers determine which devices your Field PC can communicate with. If you are using an external Bluetooth CF or SDIO card and you installed a new driver specifi c to this card (recommended), consult the documentation that came with the driver for instructions about its profi les.
Page 82: Serial Port Profile (Spp)
Chapter 9: Supported Bluetooth Proﬁ les Serial Port Proﬁ le (SPP) This section explains how to: • Communicate with another device using the Serial Port Profi le ® • Confi gure ActiveSync to synchronize through the Serial Port Profi le •...
Page 83 Important: Deselect (clear) the Secure Connection checkbox. Deselecting this option ensures that the device disconnects the Bluetooth connection only when you tell it to. 9. Tap Finish to save the settings. Tap OK and Done to close the Wireless Manager application. Confi guring ActiveSync on a Bluetooth-enabled desktop computer to synchronize through the Serial Port Profi le 1.
Page 84 Chapter 9: Supported Bluetooth Proﬁ les dongle 1. Make the Field PC discoverable. 2. Select the COM Ports tab. 3. Choose New Outgoing Port. 4. Select the device and tap Next. 5. Select an available COM Port. 6. Important: Deselect (clear) the Secure connection option.
Page 85: Dial-Up Networking (Dun) Profile
3. From the Devices tab, select New partnership. 4. When the printer appears on the list of devices, select it. 5. Tap Next. 6. Enter the passkey and tap Next. 7. Select Serial Port. 8. From the COM Ports tab, tap New Outgoing port. 9.
Page 86 Chapter 9: Supported Bluetooth Proﬁ les 5. In the Devices tab, choose New Partnership. 6. Select your cell phone from the list of devices and tap Next. 7. Enter any passkey on the Field PC. 8. Enter the same passkey and any other requested information on your cell phone.
Page 87 deselected. 4. Open the Devices tab and choose New Partnership. 5. When the cordless modem device is found, tap on it. 6. Enter the passkey. 7. In the Partnership Settings screen, make sure Serial Port is not selected and that Dialup Networking is selected. 8.
Page 88: Human Interface Device (Hid) Profile
Chapter 9: Supported Bluetooth Proﬁ les tab > Connections. 2. Choose Manage existing connections. 3. Tap and hold on a connection and choose Connect from the menu that appears. Human Interface Device (HID) Proﬁ le This profi le allows you to connect with Human Interface Devices like Bluetooth keyboards and mice.
Page 89: Object Push Profile (Opp) Or Beaming
Object Push Proﬁ le (OPP) or beaming Your Field PC uses Object Exchange File (OBEX) protocol to transfer or “push” electronic objects such as business cards from one Bluetooth-enabled device to another. For instructions, read on. Transferring data from a Bluetooth-enabled device To send data from a Bluetooth-enabled device to the Field PC, follow these steps: 1.
Page 90 Chapter 9: Supported Bluetooth Proﬁ les transferred.
Page 92 Caring for Your Field PC Storing the Field PC and battery packs Protecting the touchscreen Protecting the Field PC against mechanical shock Battery pack warnings Equipment warnings Using the Field PC in extreme temperatures Cleaning the Field PC Repairing the Field PC Disposing of the Field PC and bat- tery packs...
Page 93: Caring For Your Field Pc
Chapter 10 Caring for Your Field PC This chapter explains how to store, clean, and protect your Field PC and battery packs. Specifi cally, it provides guidelines for— • storing your Field PC and battery packs • protecting the touchscreen •...
Page 94 Chapter 10: Caring for Your Field PC If possible, store your Field PC indoors. Doing so helps protect your device from extreme temperatures and helps your device run effi ciently at startup. Storing the Field PC for less than two weeks. If you plan to store your device for less than two weeks, suspend the device by following these steps: 1.
Page 95: Protecting The Touchscreen
When you are ready to use your Field PC again, follow these steps so your battery pack runs effi ciently: 1. Plug the Field PC into a charger. 2. Charge the battery pack. (To check the battery power status, tap on the battery icon at the top of the screen. ) Only charge the battery pack in temperatures between 32°F and 104°F (0°C and 40°C).
Page 96: Protecting The Field Pc Against Mechanical Shock
Chapter 10: Caring for Your Field PC Protecting the Field PC against mechanical shock The Field PC is designed for protection from mechanical shock. It can be dropped from up to fi ve feet (1.524m) onto concrete. Shock protection is guaranteed only when the top cap and body molding are securely in place.
Page 97: Equipment Warnings
• Do not connect the positive terminal and the negative terminal of the battery pack to each other with any metal object (such as wire). • Do not solder directly onto the battery pack. • Do not place the battery pack in direct sunshine. •...
Page 98: Using The Field Pc In Extreme Temperatures
Chapter 10: Caring for Your Field PC Using the Field PC in extreme temperatures The Field PC operates in ranges from -22° F to 122° F (-30° C to 50° C). To help your device function properly, store the device indoors when possible. Other tips: •...
Page 99 Touchscreen. To clean the touchscreen, follow these steps: 1. Press the power button briefl y to suspend the device. 2. If you applied a protector to the touchscreen, carefully remove it. ® 3. Apply water or a mild cleaning solution such as Windex ®...
Page 100: Repairing The Field Pc
Chapter 10: Caring for Your Field PC insert any object into the speaker or microphone holes. Stylus slot. Rinse the stylus slot with water. Display bezel. If the edge under the bezel gets dirty, use a microfi ber cloth to remove the debris. Do not remove the bezel.
Page 102 Troubleshooting and Service Tips Troubleshooting tips Preparing for a service center call...
Page 103: Troubleshooting And Service Tips
Chapter 11 Troubleshooting and Service Tips This chapter includes some basic troubleshooting tips. It also explains what you need to do before you call your service center for a repair. ® Answers to questions about Windows Mobile may be available through the help fi les on your device or on the ®...
Page 104 Chapter 11: Troubleshooting and Service Tips full discharge and charge cycle a few more times. If the battery pack still does not charge to full, try using a diff erent battery pack to confi rm that the problem is specifi c to the original battery pack.
Page 105 and close running programs, follow these steps: 1. Press the Applications Manager button. Application Manager window appears. 2. Select the program(s) you want to close. 3. Tap End Task. This closes the program. Issue 5: My Field PC quickly drops its ActiveSync connection to my desktop computer.
Page 106: Preparing For A Service Center Call
Chapter 11: Troubleshooting and Service Tips Preparing for a service center call When you contact a service center, you are asked to identify your device. Your device serial number and other identifi cation information can be found by following these steps: 1.
Page 108 Information for Software Developers Programming documentation Software Development Kit (SDK) Software development tools...
Page 109: Information For Software Developers
Chapter 12 Information for Software Developers Programming documentation Documentation for programming Microsoft Windows ® Mobile can be found at: http://msdn.microsoft.com/en-us/windowsmobile/default. aspx. This website from Microsoft is designed for software programmers. Software Development Kit (SDK) Your Field PC uses the standard SDK Microsoft provides. More information about the Windows Mobile 6 SDK for Pocket PC devices can be found at: http://www.microsoft.com/downloads/details.
Page 110 Chapter 12: Information for Software Developers Software development tools ® Microsoft recommends Visual Studio for Windows Mobile development. This tool gives users the ability to create “native” code so they can debug and test in a close relationship with the device. Older development tools allow you to compile applications, but they do not off er device connectivity options for more complete development and verifi cation tasks.
Page 112: Appendix A: Product Specifications
Appendix Product Speciﬁ cations Product Specifi cations 9-Pin Serial Port Pinouts...
Page 113 Appendix A Product Speciﬁ cations Features Your Field PC ® ® Operating System Microsoft Windows Mobile ® ® Processor Intel XScale PXA270, 520 MHz Memory 128 MB low-power RAM Primary Storage Internal solid-state 512 MB Flash Secondary Storage Internal solid-state 128 MB Flash (portion reserved for OS) Display 3.5”...
Page 114 Appendix A: Product Speciﬁ cations and Pinouts Features Your Field PC Operating -4° to 122°F (-20° to 50°C) Temperature for Devices with Internal Bluetooth Storage Temperature -22° to 140°F (-30° to 60°C) Battery Charging 32° to 104°F (0° to 40°C) Temperature IP67 Sealed rating, waterproof and...
Page 115: 9-Pin Serial Port Pinouts
Features Your Field PC Current Limits CF card slot: 3.3 V; SD card slot: 3.3 V; USB Host: 5 V; 9-pin D-sub connector: 5 V on DTR line; recommended maximum combined output current: 500 mA; short circuit protected Power Voltage +12 VDC; Range +10 10-20 VDC;...
Page 116 Appendix A: Product Speciﬁ cations and Pinouts Transmit Data (TXD) Output Data Terminal Ready (DTR) Output Ground (GND) Data Set Ready (DSR) Input Request To Send (RTS) Output Clear To Send (CTS) Input Ring Indicator (RI) Input A wiring diagram is shown below.
Page 118 Appendix Certiﬁ cations and Regulatory Information Regulatory Information CE marking...
Page 119 Appendix B Certiﬁ cations and Regulatory Information Reg ulatory information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is used in a commercial or residential environment.
Page 120 Appendix B: Certiﬁ cations and Regulatory Information this equipment is subject to the following two conditions: The device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. CAUTION: Only approved accessories may be used with this equipment.
Page 121 CE marking Products bearing the CE marking comply with the EMC Directive (2004/108/EC), the R&TTE Directive (1999/5/ EC), and the Low Voltage Directive (2006/95/EC) issued by the Commission of the European Community. CE compliance of this device is valid only if powered with/ by a CE-marked wall charger provided by the manufacturer.
Page 122 Appendix B: Certiﬁ cations and Regulatory Information Portugal, Slovak Republic, Romania, Slovenia, Spain, Sweden, Switzerland, and United Kingdom. FM Approved Class I Div 2 The FM approved Class I Div 2 Field PC should be used with caution when operating the equipment in a Division 2 location.
Page 124 Appendix Standard Warranty Terms and Conditions...
Page 125: Limited Product Warranty
Terms and Conditions Limited Product Warranty Juniper Systems, Inc. (“JS”) warrants that the Field PC/Field PCs shall be free from defects in materials and workmanship, under normal intended use, for a period of 12 months from the date of shipment. The Field PC can be warranted up to 5 years (including the standard warranty period) through the purchase of an extended warranty.
Page 126 Appendix C: Standard Warranty Terms and Conditions (i) the product has been set up improperly or has been improperly installed or calibrated, (ii) the product is operated in a manner that is not in accordance with the user documentation, (iii) the product is used for a purpose other than for which it was designed, (iv) the product has been used in environmental conditions outside of those specifi ed for the product,...
Page 127 JS shall not be responsible for software, fi rmware, information, or memory data contained in, stored on, or integrated with any products returned to JS for repair, whether under warranty or not. Remedy In the event a defect in materials or workmanship is discovered and reported to JS within the specifi ed warranty period, JS will, at its option, repair the defect or replace the defective part or product.
Page 128 Appendix C: Standard Warranty Terms and Conditions number. Repairs returned without proper authorization may acquire an additional handling fee and/or delay in the repair. The customer is responsible to prepay all shipping costs when sending equipment to a repair center. JS will return the repaired equipment by the same method it was received with costs of shipping prepaid.
Page 130 Index...
Page 131 Index Symbols 9-pin serial port 9-pin serial port pinouts 12V DC jack About Wall charger AC adapter. Accessory attachment points ActiveSync as an application in the Programs menu confi guring to use with a Bluetooth device creating a connection Creating a connection establishing a partnership installing the latest version...
Page 132 Index to a desktop computer Backlight dimming keyboard backlight stays on after power off settings option Backlight timer timer. turning off Backlight timer about adjusting Battery pack Battery. Battery contacts Battery door latch Battery door. location on Field PC removing unlocking Battery door latch...
Page 133 Dial-Up Networking profi le using a cell phone to connect to the Internet using a cordless modem to connect to the Internet Done soft key dongle drivers entering an assigned passkey if no passkey is needed making the Field PC discoverable Menu soft key Object Push Profi le (OPP) Partnership Settings screen...
Page 134 Index virtual COM ports using to connect with a GPS receiver Bluetooth card if you installed new drivers Bluetooth settings option Brightness settings option Button functions customizing identifying list Buttons Customizable buttons customizing functions. settings option restoring all factory using to restore all factory defaults.
Page 135 fl ashing Charging the battery pack Cleaning the Field PC Clock and Alarms Closing running programs to replace battery pack to reset the device COM 1 Port Communications module cleaning location on Field PC specifi cations Compact Flash card copying data from if the card is not recognized installing reinserting or changing...
Page 136 Index using with Bluetooth to connect to the Internet Creating an ActiveSync connection Creating a name for the Field PC Current Limits service center, preparing for a call Customer service. Customizable buttons Customizing button functions Cutting Cutting items to paste See also 12V DC jack DC jack...
Page 137 Drive names for Field PC Drivers if you installed new Bluetooth drivers Drivers, Bluetooth Drives Elastomer overmold location on Field PC Enter button functions location on Field PC See also Input methods Entering data Enunciators Error Reporting settings option Establishing an ActiveSync partnership Establishing basic settings on the device Excel...
Page 138 Index in case the device locks up operating system operating temperature processor protecting against mechanical shock protecting the touchscreen repairing resetting shock absorbency specifi cations storage temperature range storing for less than two weeks storing for more than two weeks taking out of extended storage unlocking what to do if it runs slowly...
Page 139 as a reference tool using to install ActiveSync GPS card GPS receiver using with virual COM ports green notifi cation LED ActiveSync, connecting as a guest Guest. Hand strap location on Field PC reattaching unhooking on-device help Help. See also Help Help system...
Page 140 Index Inserting memory cards ActiveSync, installing Installing ActiveSync. instructions Installing the battery pack Integrated Bluetooth Internal clock specifi cation Internet connection using Dial-Up Networking to create a connection IP67 Keyboard product specifi cations Keyboard backlight Landscape view LED signals about charge LED notifi cation LED...
Page 141 Magnesium case front location on Field PC Main screws , Manual device reset Measurements of the Field PC Mechanical shock Memory freeing memory by closing running programs product specifi cations settings option See also Compact Flash card, Secure Memory cards ...
Page 142 Index Name creating for the Field PC Network cards settings option Notes Notifi cation LED OBEX (Object Exchange profi le) Object Push Profi le (OPP) On-device help about accessing as a reference tool fi nding program-specifi c help using Contents using the Search function Opening an item or fi le Operating system of the Field PC...
Page 143 using the stylus CF card, SD card, USB ﬂ ash drive Peripheral devices. acceptable devices copying data to the Field PC from a peripheral device Physical measurements of the Field PC Pictures & Videos Pinouts Pocket MSN Pop-up menu Portrait view Battery power, Wall charger Power.
Page 144 Index Reassigning a program or shortcut to a button Recalibrating the touchscreen Reference tools for users Regional settings Remaining battery capacity (status icon) function image Remove Programs settings option Repairing the Field PC Replacing the battery pack Resetting the device As a basic task manual reset Restoring factory defaults...
Page 145 Secure Digital card copying data from installing reinserting or changing a card Secure Digital I/O card slot acceptable devices accessing location on Field PC product specifi cations Selecting an item Serial number using to create a device name Serial port pinouts Bluetooth, Serial Port Proﬁ...
Page 146 Index cleaning location on Field PC Speaker status icon Specifi cations Standard cap tightening Start menu about accessing functions programs and utilities Start menu button function location on Field PC using to access Start menu Start menu icon Status icons about Applications Manager charge indicator...
Page 147 Stylus slot cleaning location on Field PC Stylus strokes no screen response during calibration Suspending the device as compared to powering off the device if the device suspends while charging instructions to replace the battery pack while the device is charging Tasks Temperature battery charging specs...
Page 148 Index removing tightening Torque specs for the standard cap Touchscreen calibrating checking for damage or wear cleaning if the stylus responds inaccurately location on Field PC product specifi cations protecting Copying; ActiveSync, transferring ﬁ les Transferring fi les. to and from the Field PC Troubleshooting tips calibration is incomplete CF or SD card is not recognized...
Page 149 compatability with Windows Mobile 5.0 installing USB fl ash drive Copying data to the Field PC Using with the USB Host USB Host (mini A) acceptable devices location on Field PC using to create an ActiveSync connection USB mini-to-full size adapter User Documentation CD Using programs installed on the Field PC Using the Field PC...
Page 150 Index Windows Mobile Device Center Creating a Connection Windows Vista synchronization options Windows XP for users of Wireless communication options Microsoft Word Word. ...
Page 152 Index...

Juniper Archer Reference Manual

1 Introduction

2 Getting Started

3 Using the Hardware

4 Using the Field PC

5 Performing Common Tasks on the Field PC

6 Communicating with a Desktop Computer

7 Getting to Know Programs and Settings

9 Supported Bluetooth Profiles

10 Caring for Your Field PC

11 Troubleshooting and Service Tips

12 Information for Software Developers

Appendix A: Product Specifications

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