Alto-Shaam 6.10ESG Technical & Service Manual page 61

S E R V I C E M O D E A N D E R R O R C O D E S
ERROR CODES AND REASONS (continued)
Error Display Shows
Code
E23 Steam Gen Probe Fault
E24 Bypass Probe Fault
E25 Condensate Probe Fault
E26 Steam Gen Safety Probe
Fault
E27 Excess Steam Gen Safety
Temp
E29 Probe Short to Frame
E34 DE (Drain) Pump Failure
E35 Venting Error
E36 Steam Temp High
E80 ID Error
E81 Program Memory Error
E82 WP Error
E83 Algo Error
E96 Connection Error
S 3 – S
E C T I O N
When does the error occur?
Activated if the position of personality jumper
on X-3 is incorrect.
Activated if the bypass probe (B-5) is
interrupted.
Activated if the condensate probe (B-3) is
interrupted.
For Electric units only.
For Electric units only.
Activated if one or more of the temperature
sensors were connected to GND for 5
seconds.
For Electric units only.
Activated when vent switch reads open when
it should be closed, or when it reads closed
when it should be open.
Activated when oven temperature probe (N-6)
measures a temperature in excess of 395°F
(202°C) when running in Steam or Combi
mode.
Control is unable to detect whether unit is
gas or electric.
Temperature value or time value of a program
step is not allowed.
Temperature value or time value of current
cooking algorithm is out of allowed array.
Cooking algorithm sent by operating module
(BM) is unknown to control unit (SM).
No or bad communication between control
unit (SM) and operating module (BM).
M E
E R V I C E O D E A N D R R O R
C • C O M B I T H E R M G A S T
O D E S
Possible reason
• Jumper on X-3 is improperly positioned.
Should be between 2-8 or, if it is a smoker,
between 2-9.
• Connection issue at B-5 probe.
• Faulty B-5 probe.
• Connection issue at B-3 probe.
• Faulty B-3 probe.
.
• Connection issue at any of the temperature
sensors.
• Temperature shorted to ground/faulty.
• Alignment issue between motor cam and
micro switch.
• Connection issue at micro switch.
• Connection issue at control.
• Faulty vent switch.
• Faulty vent motor.
• Water supply is shut off while unit is running
in Steam or Combi mode.
• Plugged or faulty Y-1 solenoid.
• Obstruction between Y-01 solenoid and
water inlet.
• Connection issue at X-3 personality jumper.
• Faulty control.
• Program was generated in °C and control
has been switched to °F.
• Program was generated in °F and control
has been switched to °C.
• Delete program and reinstall.
• Software versions of control unit and
operating module are incompatible.
• Software error in operating module.
• Connection issue at ribbon cable on display
or relay board.
• Faulty ribbon cable.
• Software versions of control unit and
operating module are incompatible.
S M
E C H N I C A L E R V I C E A N U A L
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