Alto-Shaam 20.20esG CombiTouch Technical & Service Manual
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Alto-Shaam 20.20esG CombiTouch Technical & Service Manual

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Combitherm
®
CombiTouch
Gas
®

TeChniCal serviCe

manual
20.20esG CombiTouch
7.14esG CombiTouch
W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA
PHONE: 262.251.3800 • 800.558.8744
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FAX: 262.251.7067 • 800.329.8744
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Canada
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OnLY
www.alto-shaam.com
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Summary of Contents for Alto-Shaam 20.20esG CombiTouch

  • Page 1: Technical Service

    W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA PHONE: 262.251.3800 • 800.558.8744 FAX: 262.251.7067 • 800.329.8744 Canada OnLY www.alto-shaam.com M N - 2 9 2 4 8 • 0 5 / 1 1 p r i n t e d i n u...
  • Page 2 How to Use this Technical Service Manual This manual has been compiled as a complete resource for a technician working on Combitherm CombiTouch Gas models. It includes necessary product information and drawings, along with helpful troubleshooting procedures. Navigation On this document, starting with the Main Table of Contents on the following page, you may click on any item that has a page number and quickly jump to the information you need.

  • Page 3: Table Of Contents

    T a b l e o f C o n T e n T s how To use This TeChniCal haCCP aCCess serviCe manual CleaninG & mainTenanCe Table of ConTenTs Cleaning menus CombiTouCh ConTrol inTroDuCTion Preventive maintenance ConTrol Panel iDenTifiCaTion food Trolley Cleaning faCTory DefaulT seTTinGs Protecting stainless steel surfaces...

  • Page 4: Combitouch Control Introduction

    CombiTouch control. ideal finish. Intuitive interface - The Alto-Shaam CombiTouch offers Superior baking - The new two-speed reversing fan a simple interface that commands provides excellent and consistent all of the Combitherm’s cooking...

  • Page 5: Control Panel Identification

    O P E R A T I N G I N S T R U C T I O N S CONTROL PANEL IDENTIFICATION RECIPE MENU When the oven is powered on, the Recipe Menu is the first screen you will see. This allows quick access to begin the cooking process.
  • Page 6 O P E R A T I N G I N S T R U C T I O N S O P E R A T I N G I N S T R U C T I O N S CONTROL PANEL IDENTIFICATION SETTINGS SCREEN 1 FAHRENHEIT OR CELSIUS...
  • Page 7 O P E R A T I N G I N S T R U C T I O N S CONTROL PANEL IDENTIFICATION 1 POWER OFF KEY 1 POWER ON KEY 4 CONVECTION MODE 2 STEAM MODE 5 RETHERM MODE 3 COMBINATION MODE 6 TEMPERATURE 7 TIME...
  • Page 8 O P E R A T I N G I N S T R U C T I O N S CONTROL PANEL IDENTIFICATION MAIN MENU ICONS Start/Stop Initiates all cooking mode functions and programmed procedures stored in memory. Stops an activated Power ON key cooking mode or programmed procedure currently Activates power to the oven and automatically fills the...

  • Page 9: Factory Default Settings

    O P E R A T I N G I N S T R U C T I O N S COMBITOUCH FACTORY DEFAULT SETTINGS COOKING MODE OVEN TEMPERATURE CORE TEMPERATURE COOKING TIME 212°F 160°F 25 minutes Steam (100°C) (70°C) 350°F 160°F Combination Steam...

  • Page 10: Safety Precautions

    O P E R A T I N G I N S T R U C T I O N S IMPORTANT SAFETY PRECAUTIONS NOTE: NOTE: Automatic steam venting is a standard safety Use authorized combitherm oven cleaner only. feature built into all Combitherm oven models. unauthorized cleaning agents may discolor or This feature vents all steam from the oven harm interior surfaces of the oven.

  • Page 11: Steam

    O P E R A T I N G I N S T R U C T I O N S STEAM MODE The Steam mode provides the operator with the ability TO COOK BY PRODUCT CORE TEMPERATURE: to steam, poach, or blanch. This mode will automatically TOUCH THE PROBE ICON.
  • Page 12 O P E R A T I N G I N S T R U C T I O N S STEAM MODE CHEF OPERATING TIPS This mode will steam a full or partial load of a single The non-pressurized atmosphere of the Combitherm product, or multiple products without transfer of flavors.

  • Page 13: Combination

    O P E R A T I N G I N S T R U C T I O N S COMBINATION MODE The Combination mode will prove to be the most versatile TO COOK BY PRODUCT CORE TEMPERATURE: and widely used mode the Combitherm oven has to offer. TOUCH THE PROBE ICON.
  • Page 14 O P E R A T I N G I N S T R U C T I O N S COMBINATION MODE CHEF OPERATING TIPS The Combination mode injects the optimum amount of Food browning in the Combitherm begins at a cooking steam automatically.

  • Page 15: Convection

    O P E R A T I N G I N S T R U C T I O N S CONVECTION MODE The Convection mode operates with hot circulated air TO COOK BY PRODUCT CORE TEMPERATURE: within a temperature range of 85° to 485°F (29 to 252°C). TOUCH THE PROBE ICON.
  • Page 16 O P E R A T I N G I N S T R U C T I O N S CONVECTION MODE CHEF OPERATING TIPS The Convection Mode can be used to roast or bake For baking, preheat the Combitherm at a temperature of products needing very short cooking times or for high 325°F to 375°F (163°C to 191°C).

  • Page 17: Retherm

    O P E R A T I N G I N S T R U C T I O N S RETHERM MODE The Retherm mode operates with hot circulated air within TO COOK BY PRODUCT CORE TEMPERATURE: a temperature range of 245° to 320°F (120° to 160°C). TOUCH THE PROBE ICON.
  • Page 18 (maximum) 55°F (13°C) refrigerated Combitherm oven. Remove plate from refrigeration and room. Place on Alto-Shaam roll-in cart (trolley), and roll place in the oven at 275°F (135°C) for an uncovered plate into Combitherm oven preheated at 275°F (135°C).

  • Page 19: Core Temperature Probe

    O P E R A T I N G I N S T R U C T I O N S CORE TEMPERATURE PROBE MODE As an alternative to timer operation, the Core TOUCH THE PROBE ICON. Temperature Probe mode can be used in conjunction The previously set core temperature or default setting with any program mode to cook by sensing internal will appear highlighted within the oven display.

  • Page 20: Core Temperature - Delta-T

    O P E R A T I N G I N S T R U C T I O N S DELTA-T CORE TEMPERATURE COOKING MODE This special program function cooks by internal product PRESS THE DELTA T ICON THAT APPEARS IN temperature with the use of the probe.

  • Page 21: Auxiliary Functions

    O P E R A T I N G I N S T R U C T I O N S AUXILIARY FUNCTIONS All auxiliary functions can be engaged at any time during any cooking mode and can be programmed into cooking PRESS THE GOLD-N-BROWN ICON.

  • Page 22: Reduced Fan Speed

    O P E R A T I N G I N S T R U C T I O N S AUXILIARY FUNCTIONS REDUCED FAN SPEED MULTI-SHELF TIMER The reduced fan speed function is useful for flow-sensitive The multi-shelf timer allows the operator to program products such as soufflês and meringues, or any products different cook times for individual shelves.

  • Page 23: Combismoker™ Procedures

    160°F (60° to 71°C) and allow the product to remain in the oven for a period of one hour. If you would like assistance, you are invited to contact an Alto-Shaam corporate chef for recommendations. NOTE: Always keep the oven door closed whenever operating the smoking function.
  • Page 24 O P E R A T I N G I N S T R U C T I O N S ™ P ombi moker roCedureS The ability to smoke product, hot or cold, is offered on C A U T I O N all boiler-free electric models and on all gas models.

  • Page 25: Preprogrammed Recipes

    O P E R A T I N G I N S T R U C T I O N S PREPROGRAMMED RECIPES The CombiTouch Combitherm comes preprogrammed Select RECIPE MODE from any screen. with more than 100 recipes and photo icons, covering most commonly prepared food items.

  • Page 26: Recipe Programming

    RECIPE PROGRAMMING VIA RECIPE MANAGEMENT SOFTWARE The recipes can be edited, using the Touchscreen directly or with the Recipe Management Software. This Windows ® based software and step-by-step instructions are available for download via the Alto-Shaam website. http://www.alto-shaam.com/combitouch.aspx DOWNLOAD LINK RECIPE PROGRAMMING VIA THE TOUCHSCREEN...

  • Page 27: Preprogrammed Bakery Recipes

    O P E R A T I N G I N S T R U C T I O N S PREPROGRAMMED BAKERY RECIPES Icon Recipe Oven Mode Temp Time Speed Smoker Browning 275°F Bakery retherm Retherm 4 minutes 100% (135°C) 325°F Brownies...

  • Page 28: Preprogrammed Convenience Product Recipes

    O P E R A T I N G I N S T R U C T I O N S PREPROGRAMMED CONVENIENCE PRODUCT RECIPES Browning Icon Recipe Oven Mode Temp Time Speed Smoker Level 400°F Chicken Wings Combination 10 minutes 100% (204°C) 350°F...
  • Page 29 O P E R A T I N G I N S T R U C T I O N S PREPROGRAMMED CONVENIENCE PRODUCT RECIPES (CONTINUED) Browning Icon Recipe Oven Mode Temp Time Speed Smoker Level 325°F Precooked Chicken Pieces - Refrigerated Convection 20 minutes 100%...

  • Page 30: Preprogrammed Fish & Seafood Recipes

    O P E R A T I N G I N S T R U C T I O N S PREPROGRAMMED FISH & SEAFOOD RECIPES Browning Icon Recipe Oven Mode Temp Time Speed Smoker Level 400°F Baked Fish - Fresh Combination 6 minutes 100%...

  • Page 31: Preprogrammed Meat Recipes

    O P E R A T I N G I N S T R U C T I O N S PREPROGRAMMED MEAT RECIPES Browning Icon Recipe Oven Mode Temp Time Speed Smoker Level 375°F Bacon Combination 10 minutes 100% (191°C) 225°F Beef Brisket - Smoked...
  • Page 32 O P E R A T I N G I N S T R U C T I O N S PREPROGRAMMED MEAT RECIPES (CONTINUED) Browning Icon Recipe Oven Mode Temp Time Speed Smoker Level 125°F Probe 150°F Ham - by Core Temp Delta-T (52°C) (66°C)

  • Page 33: Preprogrammed Miscellaneous Recipes

    O P E R A T I N G I N S T R U C T I O N S PREPROGRAMMED MISCELLANEOUS RECIPES Browning Icon Recipe Oven Mode Temp Time Speed Smoker Level 350°F Probe 150°F Casseroles - by Core Temp Combination 100% (177°C)

  • Page 34: Preprogrammed Poultry Recipes

    O P E R A T I N G I N S T R U C T I O N S PREPROGRAMMED POULTRY RECIPES Browning Icon Recipe Oven Mode Temp Time Smoker Speed Level 350°F Chicken - Frozen Pieces Combination 30 minutes 100% (177°C)

  • Page 35: Preprogrammed Vegetable Recipes

    O P E R A T I N G I N S T R U C T I O N S PREPROGRAMMED VEGETABLE RECIPES Browning Icon Recipe Oven Mode Temp Time Speed Smoker Level 190°F Asparagus - Fresh Steam 3 minutes (88°C) 212°F Asparagus - Frozen...
  • Page 36 O P E R A T I N G I N S T R U C T I O N S PREPROGRAMMED VEGETABLE RECIPES (CONTINUED) Browning Icon Recipe Oven Mode Temp Time Speed Smoker Level 212°F Green Beans - Fresh Steam 8 minutes 100%...

  • Page 37: Haccp Access

    Try again with another flash drive device or is retained for the last 30 days. This information can be call Alto-Shaam Service. viewed on screen or downloaded to a USB drive and then copied to your computer. The file format is a text (.txt) PRESS TO DOWNLOAD INFORMATION.

  • Page 38: Cleaning & Maintenance

    C L E A N I N G & M A I N T E N A N C E The CombiTouch Combitherm offers four (4) cleaning SELECT RINSE, LIGHT, levels: rinse, light, normal, and heavy-duty cleaning. NORMAL, OR HEAVY-DUTY CLEANING. CombiClean tablets or Combitherm spray cleaner may be used.

  • Page 39: Preventive Maintenance

    C L E A N I N G & M A I N T E N A N C E PREVENTATIVE MAINTENANCE In addition to the routine cleaning and maintenance TO PROLONG THE LIFE OF THE DOOR GASKET, procedures, there are several additional steps to be CLEAN THIS ITEM DAILY.

  • Page 40: Protecting Stainless Steel Surfaces

    C L E A N I N G & M A I N T E N A N C E C L E A N I N G A N D P R E V E N T I V E M A I N T E N A N C E PROTECTING STAINLESS STEEL SURFACES CLEANING AGENTS It is important to guard against corrosion...

  • Page 41: Daily Gasket Cleaning

    C L E A N I N G & M A I N T E N A N C E CLEANING SCHEDULE DAILY GASKET CLEANING DAILY STEAM GENERATOR FLUSH It is important to prolong the life of the oven gasket by (Electric boiler equipped models only) cleaning on a daily basis.

  • Page 42: Combitherm Oven Cleaner Precautions

    C L E A N I N G & M A I N T E N A N C E CLEANING AGENTS ombi lean D A N G E R RUBBER GLOVES MUST BE WORN WHEN USING COMBICLEAN TABLETS OR SPRAY OVEN CLEANER NOTE: Use authorized Combitherm cleaner only.

  • Page 43: Trouble Shooting

    T R O U B L E S H O O T I N G EMERGENCY OPERATION MODE If the oven malfunctions, an error code will appear in the SET THE OVEN CONTROLS AS IF OPERATING UNDER display. In the event of an error, the Combitherm may be NORMAL CIRCUMSTANCES.

  • Page 44: Error Codes

    T R O U B L E S H O O T I N G EMERGENCY OPERATION MODE (CONTINUED) ERROR CODES When the oven malfunctions, an error code will appear in the display. PRESS THE START ICON TO ACKNOWLEDGE THE ERROR. The icons that begin to flash represent operational modes that are still usable.

  • Page 45: Error Codes

    Check the power flow to the unit. Plug in outlet? Do not attempt to repair or service the CombiOven beyond this point. Contact Alto-Shaam for the nearest authorized service agent. Repairs made by any other service agents without prior authorization by Alto-Shaam will void the warranty on the unit.
  • Page 46 T R O U B L E S H O O T I N G CombiTouch ERROR CODES Error Error Call Out in Display Description of Error Possible Cause Code Boiler Temperature High Boiler temperature overheats — Scale build up inside steam generator. —...
  • Page 47 T R O U B L E S H O O T I N G CombiTouch ERROR CODES Error Error Call Out in Display Description of Error Possible Cause Code Steam Generator Drain Water level in steam — Scale build up inside the steam generator drain Pump Fault generator does not drop pump.
  • Page 48 T R O U B L E S H O O T I N G CombiTouch ERROR CODES Error Error Call Out in Display Description of Error Possible Cause Code No rinse water During rinse no water — Water supply is shut off. —...
  • Page 49 T R O U B L E S H O O T I N G CombiTouch MOTOR CONTROL ERROR CODES Type of Error Indication Release of Error Undervoltage LED fl ashing sequence, with 1 fl ash per period. Voltage of intermediate circuit is less than 250V Overvoltage LED fl...
  • Page 50 C o m b i t h e r m p a r t s Rear and Left-Hand Side Service Parts ..........Plumbing Hoses .................. CombiClean™ Inner Tube and Nozzle ........... Condensation Tank ................Sprayer Holder Assembly ..............Oven Light Assembly ................Smoker Box Assembly .................

  • Page 51: C O M B I T H E R M P A R T S

    p a r t s i n f o r m a t i o n r e a r a n d L e f t - h a n d s i d e s e r v i C e p a r t s — 6 . 1 0 e s G , 1 0 . 1 0 e s G , 7 .
  • Page 52 p a r t s i n f o r m a t i o n not shown Item Part Service Parts Description Qty. Item Part Service Parts Description Qty. SA-25061 Thermocouple Probe 1008395 Conical Washer SA-26890 Seal, Vent Motor 1008846 Bracket, Hose Guide 1010730...
  • Page 53 p a r t s i n f o r m a t i o n r e a r & L e f t - h a n d s i d e s e r v i C e p a r t s — 2 0 . 2 0 e s G 13 12 •...
  • Page 54 p a r t s i n f o r m a t i o n not shown Item Part Service Parts Description Qty. Item Part Service Parts Description Qty. PB-29489 Coupler, 1/2" to 1/2" 1008395 Conical Washer Seal SA-26890 Seal, Vent Motor 1008846 Bracket, Hose Guide...
  • Page 55 p a r t s i n f o r m a t i o n p L u m b i n G h o s e s — 6 . 1 0 e s G 15 5 13 5 14 5 12 5 11 5...
  • Page 56 p a r t s i n f o r m a t i o n p L u m b i n G h o s e s — 1 0 . 1 0 e s G 13 5 15 5 14 5 12 5...
  • Page 57 p a r t s i n f o r m a t i o n p L u m b i n G h o s e s — 7 . 1 4 e s G 10 5 12 5 14 5 5012291 5012291...
  • Page 58 p a r t s i n f o r m a t i o n p L u m b i n G h o s e s — 1 2 . 1 8 e s G , 1 0 . 2 0 e s G 12 5 13 5 14 5...
  • Page 59 p a r t s i n f o r m a t i o n p L u m b i n G h o s e s — 2 0 . 2 0 e s G 16 5 15 5 14 5 17 5...

  • Page 60: Condensation Tank

    p a r t s i n f o r m a t i o n CombiCLean™ inner tube & wash nozzLe Item Part CombiClean Wash Nozzle Description Qty. PB-28782 Water Injection Tube, 6.10ESG, 10.10ESG PB-27729 Water Injection Tube, 7.14ESG PB-27730 Water Injection Tube, 12.18ESG, 10.20ESG PB-27730...

  • Page 61: Sprayer Holder Assembly

    p a r t s i n f o r m a t i o n s p r a y e r h o L d e r a s s e m b L y Item Part Description Qty.
  • Page 62 p a r t s i n f o r m a t i o n t o p h i n G e a s s e m b L y Item Part Description Qty. HG-28094 Hinge Ratchet, Part 2 SC-28891 Screw, Truss Head SC-25102...

  • Page 63: Touch Control

    Frame, Control Panel 5010483 CombiTouch Screen Control Assembly, 240V 5010482 Touch Screen Display & Board GS-23622 Gasket, adhesive, 4.5' BA-33991 Board, Alto-Shaam Name NU-25095 Nut, Knurled M3 BA-34778 Board, ON/OFF, Touch Screen NU-27851 Nut, Hex 5mm with Star Washer BU-25094...
  • Page 64 p a r t s i n f o r m a t i o n t o u C h C o n t r o L Item Part Control Panel Kit Description (5011831) Qty. 5011995 Plate Assembly, Relay Board BA-34670 Board, Touch Screen Relay FA-34918...

  • Page 65: Esg, 10.10Esg, 7.14Esg

    p a r t s i n f o r m a t i o n r i b b o n C a b L e r o u t i n G 6•10ESG 10•10ESG 7•14ESG fold over excess and tuck ribbon along the wire tie in this area inside of the control...
  • Page 66 p a r t s i n f o r m a t i o n r i b b o n C a b L e r o u t i n G 20•20ESG use support tabs on the inner top to hold ribbon cable in place tuck ribbon along the...
  • Page 67 p a r t s i n f o r a t i o n C o m b i t h e r m m o t o r 13 15 APPLY COPPER PASTE IN THIS LOCATION OVEN WALL IS BETWEEN HERE FAN WHEEL IS BETWEEN HERE...
  • Page 68 p a r t s i n f o r m a t i o n s e r v i c e p a r t s — 6 • 1 0 e s G , 1 0 • 1 0 e s G , 7 • 1 4 e s G 23 22 27 28 Item...
  • Page 69 p a r t s i n f o r m a t i o n [continued from previous page] **Item Not Shown Item Part Description Qty. Item Part Description Qty. CB-34699 Cable “HF” 400mm BN-27707 Burner Flue Complete, 6.10ESG, 10.10ESG IG-34694 Igniter BN-27708...
  • Page 70 p a r t s i n f o r m a t i o n s e r v i c e p a r t s — 1 2 • 1 8 e s G , 1 0 • 2 0 e s G 31 32 22 21 **Item Not Shown...
  • Page 71 p a r t s i n f o r m a t i o n s e r v i c e p a r t s — 2 0 • 2 0 e s G ( p a r a l l e l v a l v e ) **Item Not Shown Item Part...
  • Page 72 p a r t s i n f o r m a t i o n r i G h t - h a n d d o o r a s s e m b L y ) — 6 . 1 0 E S G , 1 0 . 1 0 E S G , d u a l l a t c h 7 .

  • Page 73: Right-Hand Door Assembly

    p a r t s i n f o r m a t i o n r i G h t - h a n d d o o r a s s e m b L y ) — 1 0 . 2 0 E S G , 2 0 . 2 0 E S G d u a l l a t c h DETAIL A 11 12 13...

  • Page 74: Left-Hand Door Assembly

    p a r t s i n f o r m a t i o n L e f t - h a n d d o o r a s s e m b L y ) — 6 . 1 0 E S G , 1 0 . 1 0 E S G , 7 . 1 4 E S G S i n G l E l a t c h **Item Not Shown Item...

  • Page 75: Recessed Door Assembly

    p a r t s i n f o r m a t i o n r e C e s s e d d o o r a s s e m b L y – 6 . 1 0 e s G , 1 0 . 1 0 e s G , ) —...

  • Page 76: Recessed Door Track

    p a r t s i n f o r m a t i o n r e C e s s e d d o o r t r a C k — 6 . 1 0 e s G , 1 0 . 1 0 e s G , 7 . 1 4 e s G 5012762 Item Part...

  • Page 77: Recessed Door Assembly - 10.20Esg, 20.20Esg

    p a r t s i n f o r m a t i o n r e C e s s e d d o o r a s s e m b L y — 1 0 . 2 0 e s G , 2 0 . 2 0 e s G DETAIL E DETAIL D **Item Not Shown...

  • Page 78: Recessed Door Track - 12.18Esg, 10.20Esg, 20.20Esg

    p a r t s i n f o r m a t i o n r e C e s s e d d o o r t r a C k — 1 2 . 1 8 e s G , 1 0 . 2 0 e s G , 2 0 . 2 0 e s G 10 11 12 13 14 15 16 17 RCD DOOR INSTALL, 20.20ESG, CT...

  • Page 79: Esg, 10.10Esg, 7.14Esg, 12.18Esg, 10.20Esg

    p a r t s i n f o r m a t i o n e L e C t r i C a L a s s e m b L y — 6 . 1 0 e s G , 1 0 . 1 0 e s G , 7 . 1 4 e s G , 1 2 .

  • Page 80: Combitherm Parts

    p a r t s i n f o r m a t i o n e L e C t r i C a L a s s e m b L y — 2 0 . 2 0 e s G Detail A Detail B 5012042...

  • Page 81: E R V I C E

    W i r i n g D i a g r a m s always refer to the wire diagram(s) included with the unit for most current version. 120V, 60Hz, 1ph 77334 – 6•10 G, 7•14 G, 10•10 G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77345 –...

This manual is also suitable for:

7.14esg combitouch

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