Troubleshooting - WisyCom MCR41 User Manual

Troubleshooting

Warning
Low voltage level
TX of RX1 Battery Low Low batteries level on TX1
TX of RX2 Battery Low Low batteries level on TX2
Rear panel error
Alarms
Device ID copy1 invalid
Memory recovered
Device ID copy2 invalid
Memory recovered
RX1 copy1 invalid
RX1 copy2 invalid
RX2 copy1 invalid
RX2 copy2 invalid
PLL unlocked
CH mem header
Param mem header
If a problem not listed in the above table occurs or if the problem cannot solved with the proposed
troubleshooting, please contact support service at
Warning description
Low voltage level
The receiver doesn't recognize the rear
panel
Alarm description
Error during the initialization phase. The
CRC-16 check of device data (copy 1)
detects error.
Error during the initialization phase. The
CRC-16 check of device data (copy 2)
detects error.
Error during the initialization phase. The
CRC-16 check of RX1 data (copy 1)
detects error.
Error during the initialization phase. The
CRC-16 check of RX1 data (copy 2)
detects error.
Error during the initialization phase. The
CRC-16 check of RX2 data (copy 1)
detects error.
Error during the initialization phase. The
CRC-16 check of RX2 data (copy 2)
detects error.
Error during frequency tuning
During the MTK952 initialization phase,
the CRC-16 check of RF data (copy1 and
copy2) detects error
During the initialization phase, the CRC-
16 check of device data (copy1 and
copy2) detects error
rev.10
MCR41-MCR42 User Manual
Replace battery or power supply
- change batteries
- recharge the batteries
- change batteries
- recharge the batteries
-Try to reconnect the rear panel
- no (the receiver
automatically replace the
corrupt copy1 with copy2)
- no (the receiver
automatically replace the
corrupt copy2 with copy1)
- no (the receiver
automatically replace the
corrupt copy1 with copy2)
- no (the receiver
automatically replace the
corrupt copy2 with copy1)
- no (the receiver
automatically replace the
corrupt copy1 with copy2)
- no (the receiver
automatically replace the
corrupt copy2 with copy1)
- send to repair at Wisycom
Repair Centre
- send to repair at Wisycom
Repair Centre
Check in the info menu the
Serial take on the 'UNCAL'
vale. In this case send the
receiver to the Wisycom
Repair Centre for
recalibration.
support@wisycom.com
throubleshooting
throubleshooting
or sales@wisycom.com.
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