Troubleshooting Potential Problems - Reliance electric 1203-USB Instruction Manual

5.5 Troubleshooting Potential Problems

Troubleshooting
Description
You are unable to establish a
connection between the computer
and converter.
After changing the software tool's
port rate, you are no longer able to
communicate with the converter
and connected drive.
For example, in HyperTerminal,
meaningless text appears on the
screen when you press Enter. In
V*S Utilities, parameter values are
not updated.
No communications to the drive.
When using V*S Utilities v4.05 or
lower, you cannot communicate
because the correct baud rate of
115200 for the virtual port cannot
be selected.
Table 5.9 – Troubleshooting Potential Problems
• If the converter status indicators are off,
connect the cables and apply power to
the drive.
• Configure your software tool to use the
correct virtual COM port and port (baud)
rate.
Reset the port rate in the software tool.
Instructions are included here to reset the
port rate in HyperTerminal and V*S Utilities.
If you are using a different configuration tool,
refer to its instructional information.
HyperTerminal
1. Select File > Properties, and then click
Configure.
2. Select the new baud rate, and then click
OK.
3. Save and close HyperTerminal.
4. Double-click on your HyperTerminal file
(*.ht) to restart HyperTerminal.
5. Press Enter until the main menu
appears.
V*S Utilities
1. Select Explore > Configure
Communication.
2. Select the new baud rate. V*S Utilities
should start updating values again. If
not, restart V*S Utilities.
• Verify cable connections.
• DPI Drives: Verify that converter
Interface Mode (06) is set to "Auto."
• MDI Drives: Verify that converter
Adapter Cfg (01) is set to "Auto."
Use these later software tool versions which
are compatible with the converter:
• V*S Utilities v4.06 or higher
Action
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