TIPTEL 83 system Operating Instructions Manual
  1. Manuals
  2. Brands
  3. TIPTEL Manuals
  4. Telephone
  5. 83 system
  6. Operating instructions manual

TIPTEL 83 system Operating Instructions Manual

System telephone for tiptel 4011 xt and tiptel 3011/ 3022 office/system
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Operating Instructions
(UK)
system telephone
for tiptel 4011 XT
and tiptel 3011/
3022 office/system
tiptel 83 system
tiptel

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 83 system and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for TIPTEL 83 system

Summary of Contents for TIPTEL 83 system

  • Page 1 Operating Instructions (UK) system telephone for tiptel 4011 XT and tiptel 3011/ 3022 office/system tiptel 83 system tiptel...

  • Page 2: Table Of Contents

    Placing a call on hold / additional call .17 tiptel 345 pro ....40 Disconnecting a call ....17 Voicebox-functions with tiptel 350 ISDN / 2-line operation with hold .
  • Page 3 .....43 Important information System functions with tiptel 3011 / 3022 Operation during power failure ..64 office / system Cleaning .

  • Page 4: Illustration (Upper Housing, Key Pad)

    Illustration (upper housing, key pad)

  • Page 5: Illustration (Underneath)

    Illustration (underneath)

  • Page 6: Initial Operation

    (see page 38) for choosing the going MSN and identifying the MSN of the calling subscriber. First the extension MSN has to be entered as subscriber "83 system" in the menu item "user type" of the tiptel 4011 XT configuration program. Should this option not be available, you can...

  • Page 7: Connection To Tiptel 3011 / 3022 Office / System

    The tiptel 4011 XT provides power supply for your telephone in the case of power failure, pro- vided that the tiptel 83 system is connected to the internal ISDN access on the mainboard of the tiptel 4011 XT. This will only work for one terminal as a maximum. Should a further terminal be connected to the internal port, the switch for emergency power feeding of this terminal must be set to position "OFF"!

  • Page 8: Button Functions

    Button functions Use the "arrow" keys up/down to open the electronic telephone book. When you are in the data entry mode, you can delete a character or number by the  button and insert a character or number by the  button. Use the "arrow"...

  • Page 9: Operational Hints

    Operational hints Adjusting the volume When executing a function with activated loudspeaker, you can adjust the volume to your needs. The display shows the selected volume level. Volume ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ If the volume remains unchanged after 2 seconds, the telephone automatically resumes the earlier displayed volume.

  • Page 10: Operation Overview

    Operation hints Operation overview All adjustable functions are accessible via the menu. Hereinafter, please find an overview on the different menu levels. You can access the programming menu by pressing the "arrow" button  or . The button  serves to go to the next sub-menu or level. Confirm your entries by pressing the "enter"...

  • Page 11: Telephone Calls

    Telephone calls Call counter The telephone has an integrated call counter displaying the number of incoming telephone calls. Sa 18.03.2006 12:30 current date and time 2 calls The call counter is erased automatically: - when you pick up the handset - when you check the call list Direct manual call Pick up the handset and dial the telephone number to initiate the dialling process.

  • Page 12: Off-Line Call Preparation (Indirect Call)

    Telephone calls Off-line call preparation (indirect call) As for the off-line call preparation, the telephone number is dialled first. Here, you have the option to check the number and to correct it if necessary. 021024289 Please dial Enter telephone number The telephone number is shown in the display.

  • Page 13: Redial

    Telephone calls Dialling from the electronic telephone book / register / chaining of telephone numbers (continued) Remark: When the electronic telephone book is open, you have the option to enter a name via the numeric keypad (see page 24 chapter "Electronic telephone book"). After confirming the new entry by pressing the  button, the corresponding entry is shown.

  • Page 14: Automatic Call-Back On Busy (Ccbs)

    Telephone calls Automatic call-back on busy (CCBS) Should the desired target subscriber's line be busy, the display shows a selection field for auto- matic redialling and the automatic call-back function, i. e. the function completion of call to busy subscriber. This special feature needs to be released by your telephone network provider. This is not only valid for your installation, but also for the target subscriber's installation.

  • Page 15: Automatic Redial

    Telephone calls Automatic redial Should the desired target subscriber's line be busy, the display shows a selection field for the automatic redial or the automatic call-back function (CCBS). Select the automatic redial function so that your telephone continues to dial the chosen telephone number. Press the  or  button in order to Every time you press the button, the display switches between the available functions.

  • Page 16: Switching Between Handset And Hands-Free Operation

    Headset-operation It is possible to connect the tiptel headset (item no. 3054110) instead of the handset. This makes telephoning in the office even more comfortable. Remove the curled cable of the handset from the corresponding receptacle and replace it by the relevant headset connecting cable. The hand- set can either be removed or remain on the telephone.

  • Page 17: Call Tracing (Mci)

    Telephone calls Call tracing (malicious call identification MCI) (This feature must be released by your local telephone network provider.) If you are bothered by an unknown caller and want to identify the calling party, you have the opti- on to do so even when the corresponding telephone number is not being transferred and shown in the display.

  • Page 18: 2-Line Operation With Hold

    Telephone calls 2-line operation with hold The function "2-line operation with hold" allows you to switch between an active connection and a call placed on hold. Press the  button. The active call is placed on hold and the call placed on hold is activated.

  • Page 19: Call Transfer

    - operate the telephone at another ISDN socket within the same ISDN access. The call parking feature allows you to place an existing call on hold within the tiptel 4011 XT/ 30xx exchange office and to resume it later. Moreover, you have the option to enter a two-digit code number allowing you to differentiate between different calls placed on hold.

  • Page 20: Call Waiting

    Telephone calls Call waiting You are holding a telephone conversation while another party is trying to call you. This is indi- cated by a call waiting signal (two short tones). In addition, the telephone number issuing a call waiting signal is displayed. Use the arrow buttons to select the desired function or answer the second call directly by pressing the  button.

  • Page 21: Answering A Call

    Telephone calls Answering a call You receive a call; your phone rings. The first line of the display shows the caller by: - Name, or - Telephone number, or - Shows the call is being made from an analog telephone network, or - Shows that the caller has blocked caller ID (anonymous call) The second line of the display shows the phone number being called: - MSN index in the phone...

  • Page 22: Keypad

    Telephone calls Keypad In some exchange offices, the programming of special features (e. g. call forwarding) is effected via the "Keypad protocol". The programming is done via the numeric keys and the buttons . Here, macro programming is provided to assign the keypad function to a speed dialling station (see chapter "Macro programming").

  • Page 23: Call List

    If the PABX provided the name of the caller, this will be displayed instead of the caller's telephone number (only tiptel 83 system). If the telephone number was not transmit- ted, only "Call" or "Number Blocked" will be displayed. A call that was picked up is marked with a star (only tiptel 83 system).

  • Page 24: Electronic Telephone Book/Register

    Electronic telephone book / register General information on the electronic telephone book / register The electronic telephone book manages names and telephone numbers of your telephone partners and thus becomes your personal telephone manager. The electronic telephone book can store and manage up to 100 entries.

  • Page 25: Storing Data

    Electronic telephone book /register Storing data An entry in the electronic telephone book consists of the name (= search criterion), the telepho- ne number and additional settings if required (e. g. filter function, cost counter). Press the  button. The display shows "new entry". Press the  button.

  • Page 26: Editing Data

    Electronic telephone book /register Editing data Entries in the electronic telephone book can be checked, corrected or erased at any time. Press the  button. The first entry of the electronic telephone book is shown in the display. Press the  or  button to select an Use these buttons to browse through the entry.

  • Page 27: System Settings

    83 system on the corresponding ISDN access. This extension number must also be entered into the tiptel 83 system. It is possible to enter 5 additional telephone num- bers, however this is not recommended. You should use the line keys for choosing the going MSN and identifying the calling subscriber's MSN.

  • Page 28: Selecting The Outgoing Msn

    "line key" (see page 38). If you have entered several MSNs for the tiptel 83 system contrary to our recommendation, you can define as follows, which internal phone number shall be used by the terminal. In this case the outgoing MSN depends on the programming of the tiptel 4011 XT/ 30xx (setting "Determining...

  • Page 29: Call Number Display

    System settings Call number display You have the option to activate or deactivate the call number display for outgoing or incoming calls. The selected option becomes valid for all entered MSNs. Press the  or  button to select Every time you press the button, the display "settings".

  • Page 30: Setting The Call Waiting Function

    System settings Setting the call waiting function If you receive an incoming call while already holding a telephone conversation, you can deter- mine, whether a signal (two short tones) shall be given for this call or not. Press the  or  button to select Every time you press the button, the display "settings".

  • Page 31: Setting The Call Transfer Function

    "Call transfer", page 18) to another extension. This is done via the ISDN feature ECT (explicit call transfer) within the telephone system tiptel 4011 XT. If you do not wish to support the explicit call transfer (ECT), you can deactivate this function as follows:...

  • Page 32: Setting Time And Date

    System settings Setting time and date The time and date are automatically set when an outgoing call is made. In addition, you have the option to set time and date manually. Press the  or  button to select Every time you press the button, the display "settings".

  • Page 33: Changing The Pin

    System settings Changing the PIN You need a PIN (personal identification number) to activate or deactivate call or dialling restric- tions (in the factory pre-set, the PIN is 000). Press the  or  button to select Every time you press the button, the display "settings".

  • Page 34: Access To The Public Exchange

    Access to the public exchange The telephone system tiptel 4011 XT/ 30xx automatically ensures that a line prefix for the access to the public exchange is entered in the call list of your tiptel 83 system – if necessary. The following constellations are possible:...

  • Page 35: Factory Pre-Set

    System settings Factory pre-set You can resume the factory pre-set parameters at any time. Press the  or  button to select Every time you press the button, the display switches between the available functions. "settings". Press the  button. The display shows "appointments".

  • Page 36: Update Via Isdn

    The display shows "Dial" and the call number of the TIPTEL server. During the update the display will show "Updating, please wait" and a rotating symbol in the bottom left corner. After ending the process, the tiptel 83 system restarts automatically and goes into standby mode. Note: If, after dialling the number, the display shows "You already have the current version"...

  • Page 37: Update Via Rs232

    Update via RS-232 You have the option to load a new operating software on your telephone -if necessary. This soft- ware can be downloaded from the tiptel-website http://www.tiptel.com. Please store the file on your PC and do not forget this storage place! Afterwards you connect the telephone with your PC via the serial connecting cable and start the software "TipKom phone"...

  • Page 38: Macro Programming

    Macro programming Assignment of speed dialling stations Via the macro programming, you have the option to assign functions or telephone numbers to the 14 speed dialling stations of your telephone. This allows you to execute frequently used settings or functions during a call. The last speed dialling station is alredy pre-assigned and labelled "macro".

  • Page 39: System Functions With Tiptel 4011 Xt

    ❍ incoming call at the extension - LED flashing Provided that the corresponding authorisation has been programmed (see manual of the tiptel 4011 XT, Pick-up groups), you have the option to pick up the call by pressing the button beneath the flashing LED.

  • Page 40: Logging In And Out Of Acd Groups

    Remarks: If you intend to take over a call from your tiptel 540 office / 545 pro, you simply store on a but- ton the extension telephone number to which the tiptel 540 office / 545 pro is connected. Thus you have the option to use all functions described in the paragraph "Internal target number with...

  • Page 41: Voicebox-Functions With Tiptel 350 Isdn / Tiptel 350-10 Isdn / Tiptel 355 Isdn

    System functions with tiptel 4011 XT Voicebox-functions with tiptel 350 ISDN / tiptel 350-10 ISDN / tiptel 355 ISDN When a tiptel 350 ISDN / tiptel 350-10 ISDN / tiptel 355 ISDN is used, several voiceboxes are availabe for each feature phone.

  • Page 42: Room Monitoring

    Announcement/Duplex mode from an internal and external location (Intercom) These functions are only available for the tiptel 83 system. It is not possible to activate them with other telephones. However, the initiating telephone does not necessarily have to be a feature phone.

  • Page 43: Initiating The Announcement/ Duplex Mode From An External Location

    ❍ Subscriber 22 must have been assigned authorisation for Announcement/Duplex mode form an external location. ❍ The virtual extension of the tiptel 4011 XT (here: 29) has been assigned to the external MSN 40555 ❍ The PIN code for Room Monitoring / Announcement / Duplex mode from an external location...

  • Page 44: System Functions With Tiptel 3011/ 3022 Office/System

    System functions with tiptel 3011/ 3022 office/system The macro programming of buttons regarding the available system functions is carried out at the telephone system. The assignment of the keys programmed correspondingly cannot be modified by you as these modifications can only be carried out by the administrator of the telephone system.

  • Page 45: Co-Line Access With Specific Msn/Ddi (Line Key)

    System functions with tiptel 3011/ 3022 office/system CO-line access with specific MSN/DDI (line key) It is determined here via which MSN/DDI of your telephone system an outgoing external call should be created. As the MSNs/DDIs are assigned to certain external S0 connections, you determine at the same time which port should be used for the telephone call.

  • Page 46: Call Forwarding On No Reply And On Busy

    Status voicebox - message waiting and on / off Your telephone system supports the voicemail systems tiptel 350 ISDN, tiptel 350-10 ISDN and the Call Manager tiptel 355 ISDN. The LED indicates the corresponding status: ❍...

  • Page 47: Voicebox Pick-Up

    System functions with tiptel 3011/ 3022 office/system Voicebox pick-up By means of this key, it is possible to pick up calls that have already been accepted by your voicebox (call pick-up). The LED indicates the corresponding status: ❍ Your voicebox has accepted a call, LED on Pressing this key activates the hands-free mode and the call is picked up from your voicebox.

  • Page 48: Free Macro Key

    (This function is only available with firmware V.4.0.xx and higher of the system software.) With the tiptel 83 system, you can select an entry from the phonebook of your tiptel 3011/3022 office/system and then connect to this party. The system phonebook is set up using the tele- phone system's configuration software and is available to all system users.
  • Page 49 System functions with tiptel 3011/ 3022 office/system To look for an entry by scrolling through the system phonebook: Press . This opens the phonebook. Press  or  to select an entry. This scrolls between entries. Press  or .

  • Page 50: Call Forwarding

    Should call forwarding for your extension be programmed within the telephone system tiptel 4011 XT or tiptel 3011/3022 office /system, the LED also lights up. This call forwarding function can be deactivated as ususal by means of the functional key. At the same time, the setting will be saved in the system telephone.
  • Page 51 Call forwarding Call forwarding (continued) Press the  or  button to select Every time you press the button, the display "settings". switches between the available functions. Press the  button. The display shows "appointments". Press the  or  button to select The display shows "call forwarding".

  • Page 52: Telephone Settings

    Telephone settings Ringing tone The ringing tone can be adjusted individually with regard to volume, melody and speed. You can assign an individual ringing tone to each entered MSN. If you do not wish to be disturbed by incoming calls, just deactivate the ringing tone. If you want the volume to increase by each ringing tone, you can activate the function "incremental volume control".

  • Page 53: Direct Dialling (Baby Call)

    12. Press the  or  button to activate The display switches between "ON" and or deactivate this function. "OFF". 13. Press the  button. The setting is stored. Remark: This feature can also be activated via your telephone system tiptel 4011 XT!

  • Page 54: Call Blocking / Keypad Locks

    Telephone settings Call blocking / keypad locks You have the option to lock different buttons (e. g. the numeric keypad or access to the menu or electronic telephone book). Locked buttons or dialling restrictions will only get accessible after entering the PIN. Press the  or  button to select Every time you press the button, the display switches between the available functions.
  • Page 55 Telephone settings Call blocking / keypad locks (continued) Menu / register: Press the  or  button. Every time you press the button, the display switches between: The function is activated. off: The function is deactivated. 10. Press the  button. The setting is saved.

  • Page 56: Appointments

    Appointments Enter/edit appointments The telephone can manage 50 different - one-time or daily recurring - appointments. In addition, it will remind you of an entered appointment by a signal tone right at the entered start time. The appointment list allows you to view all entered appointments and to select them for editing. In order to enter a new appointment, just select the entry "new entry".

  • Page 57: Time Control

    Time control Enter/edit time control data The time control function allows you to control the  button (call forwarding ON/OFF). The time control refers to a specific time and specific days of the week. A maximum of 10 entries is pos- sible.
  • Page 58 Time control Enter/edit time control data (continued) 13. Press the  button to select the time control switching function. 14. Press the  or  button to activate or The display switches between "ON" and deactivate the  button (i. e. call for- "OFF".

  • Page 59: Information

    Information Charges (This feature needs to be released by your telephone network provider) The charge counter shows the total of all telephone charges for the corresponding MSN accu- mulated since the last reset of the charge counter. In addition, you can check the accumulated charges for the entire connection (even the charges incurred for other terminals at your S bus).

  • Page 60: Memory

    Information Memory Here, the display will show the currently free memory capacity of the electronic telephone book in per cent. The erase function will delete the entire electronic telephone book. Press the  or  button to select The display shows "information". "information".

  • Page 61: Calls

    Information Calls The call counter gives you an impression on the call frequency. It shows the number of incoming as well as the number of outgoing calls. Press the  or  button to select The display shows "information". "information". Press the  button.

  • Page 62: Pc Connection / Tipkom

    PC software and TAPI driver in the Internet under www.tiptel.de. Installation ❍ Connect your tiptel 83 system to any serial interface of your PC. Should you only have a 25-pin port free at your PC, you can use a customary adapter (9 pin <> 25 pin).

  • Page 63: Tapi Driver

    PC connection / TipKom TAPI driver The scope of supply comprises an installation software for the TAPI driver "tiptel phone1". This software allows you to control your telephone via TAPI applications (e. g. Outlook, WinPhone, orgAnize, ACT, AdressPlus, ProCall). Installation: An already existing TSP driver will not be uninstalled or replaced by the setup.

  • Page 64: Important Information

    83 system or not. Never open or connect a defective device. Bring the device to your local dealer or service centre. Please keep the original packaging carton and material in case that it will become necessary to return the device.

  • Page 65: Factory Pre-Set

    Factory pre-set Telephone settings Direct call: ......None Ringing tone Melody: ......Triadic (66) Incremental volume control: .

  • Page 66: Troubleshooting

    PC software. Please bear in mind: – Deactivate the function "save data/restore" in the PC software. – Confirm instruction "Please set your tiptel feature phone to the opera- ting mode LOAD NEW SOFTWARE by unplugging and replugging the S plug.

  • Page 67: Appendix

    There is a guarantee seal on the tiptel 83 system. Please do not damage or remove this seal because otherwise, your guarantee will expire.
  • Page 68 Tiptel.com GmbH Business Solutions hereby declares that the device complies with all funda- mental requirements of the European directive 1999/5/EC. This conformity is confirmed by the CE sign on the device.

  • Page 69: Technical Data

    Technical data Power supply: -fed, emergency power supply possible Display: Resolution: 2 x 20 characters (alphanumeric) Contrast: 20 levels Connecting cables: Telephone connection cable: Length = 3 m Data cable RS 232: Length = 3 m, 9-pin, sub socket strip Handset cable: Length = max.

  • Page 70: Index

    Index Announcement .....42-43 Initial operation ......6 Appointments .

  • Page 71: Quick Reference Card For Operation Of Your Voicebox

    Quick reference card for operation of your voicebox tiptel 350 ISDN/ tiptel 350-10 ISDN/ tiptel 355 ISDN...
  • Page 73 Quick reference card for operation of your voicebox tiptel 540 office/ tiptel 545 pro...
  • Page 76 Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Tel.: 0900 100 - 84 78 35* Vanity Tel.: 0900 100 - TIPTEL* Internet: www.tiptel.de International Internet: www.tiptel.com *gebührenpflichtig Tiptel b.v. Camerastraat 2 NL - 1322 BC Almere Telefoon: 0900 - BELTIPTEL of...

Table of Contents