TIPTEL .com 410 Installation Manual
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TIPTEL .com 410 Installation Manual

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Download this manual See also: User Manual
Installation Manual
ISDN Telephone Systems
tiptel.com 410
tiptel.com 411
Only for authorised specialist installers
tiptel.com 810
tiptel.com 811
(UK)
tiptel

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Summary of Contents for TIPTEL tiptel.com 410

  • Page 1 Installation Manual (UK) ISDN Telephone Systems tiptel.com 410 tiptel.com 810 tiptel.com 411 tiptel.com 811 Only for authorised specialist installers tiptel...

  • Page 3: Table Of Contents

    Interfaces......................12 ISDN-ports (S0)..................13 Analogue ports (a/b)..................13 Analogue FXO ports ..................13 Network connection...................13 Terminals......................14 Analogue telephones.................14 ISDN- and TIPTEL-system telephones .............14 Quick start......................15 First start-up .....................16 Installing the System ..................17 Tools required ....................17 Assembly order ..................17 Connecting the telephone system ............17 Setting up the computer ..................23...
  • Page 4 Table of contents Type of external S0-connection..............36 External telephone numbers.................37 Telephone number assignment for outgoing calls........37 End .........................37 Configuration menu: Settings .................38 General......................38 Menu: Settings....................39 Menu: Speed dial ..................42 Sub-menu Service ..................42 Menu telephone book ...................43 Sub-menu Service ..................43 Menu: Dialling check..................44 Blocked phone numbers ................44 Special numbers ..................45 Menu: Emergency numbers ................45...
  • Page 5 Table of contents Status inquiry for call forwarding external (CFI)........56 Configuration menu: Subscriber..............57 Menu: subscriber list ..................57 Menu: Groups....................57 Day/night Switching ...................57 Group......................58 Select group subscribers ................59 Allocation for incoming external calls ............59 Menu: Call distribution ..................59 Menu: Subscriber – Sub-menu: Administrator ..........60 Copying a subscriber ................60 Modifying a subscriber ................60 Subscriber ....................61...
  • Page 6 Table of contents General settings ....................80 Reset the telephone system .................80 Troubleshooting ....................81 Status-LEDs ....................81 Description of possible malfunctions ............82 An analogue terminal cannot be called............82 Analogue terminal with no dial tone ............82 An ISDN terminal cannot be called............82 ISDN terminal cannot conduct external calls ...........82 No incoming external calls possible ............82 Tips and tricks ....................84 Function call-through / call-back ..............84...

  • Page 7: Introduction

    Introduction Introduction Congratulations on your purchase of this ISDN telephone system - a future-proof so- lution, • Already prepared for Voice-over-IP (VoIP), (*) • Permits modern telephone calls to be made with the high performance tele- phone system, • An optional Voicemail- and Callmanagement-Module not only provides you with an individual answering machine for each subscriber.

  • Page 8: Notes

    The current version of the User's Manual is also available as a pdf file on the Internet at www.tiptel.com. The texts and illustra- tions of this user's manual have been compiled with the utmost care. However, errors cannot be ruled out completely.

  • Page 9: Product Package

    CD if you buy a licence key. A new installation is not necessary. A full version of the “tiptel MicroBX” charge analysis software can be downloaded for the relevant telephone system from the download area at www.tiptel.com. Same as the version on the attached CD it is fully functional for a period of 6 weeks.

  • Page 10: Directions For The Operation Of The Telephone System

    Notes Directions for the operation of the telephone system • This ISDN telephone system has been designed for use at ISDN connec- tions according to Euro ISDN protocol DSS1. Using the system on other connections can cause malfunctions. • This ISDN telephone system has been designed and manufactured in ac- cordance with the “Information Technology Equipment Safety”...

  • Page 11: Environmental Compatibility

    Main features The tiptel.com 410 … 811 telephone systems provide many features that can be a- dapted to the individual requirements. Some of the features can be activated or deac- tivated via settings on the individual terminals.

  • Page 12: Interfaces

    Notes Interfaces The system provides interfaces as follows: Connection chart for tiptel.com 410, 810, 411, 811 Slot (long) for FXO-Module Power supply connector for connection to AC adapter (no need to pay attention to po- larity, but do not shift!)

  • Page 13: Isdn-Ports (S0)

    4 ports via western jacks or screwing terminals. TIPTEL strongly recommends not to us more then one terminal at the same port. Those terminals would comprise a parallel circuit which makes it impossible to call them individually.

  • Page 14: Terminals

    Terminals It is possible to connect analogue telephones, answering machines, fax machines and PCs to the tiptel.com telephone system family. tiptel.com 411 and 811 also sup- port ISDN telephones and TIPTEL system telephones. The range of operation and use of features depend on the terminal used. Please also observe the User's Manuals for the terminals.

  • Page 15: Quick Start

    • If you are at the customer's site, with tiptel.com 411 and tiptel.com 811 you may also dial-up to the system via the internal S0-Bus. In this case please use the internal telephone number 99 for dial-up via an ISDN adapter.

  • Page 16: First Start-Up

    (DSS1). • All calls will be signalled at all subscribers. • Only tiptel.com 411 and tiptel.com 811: The internal S0 is configured for the Euro ISDN multipoint interface. Subscribers (MSNs) 20 – 21 are preset. • The analogue extensions 1 – 8 are assigned to subscribers 50 – 57.

  • Page 17: Installing The System

    Connecting the telephone system 1. In case you wish to use port 5 through 8 with tiptel.com 810 or 811 you will first have to remove the housing cover. You will also have to do this in case you need to remove or install termination resistpors of S0-ports.
  • Page 18 First start-up At the indicated areas (1) insert a slot screwdriver (4 mm) or a similar tool as far as it goes from bottom of the housing in the direction towards the top. Pull the scredriver towards you (2) which will slacken the snap mechanism and lift the cover towards the back of the unit.
  • Page 19 Connect the other end of the cable to a corresponding jack on your ISDN-NTBA. 5. For ISDN- or system-telephones both telephone systems tiptel.com 411 and 811 come with an internal ISDN port. Disregard this topic in case you are using a tiptel.com 410 or 810.
  • Page 20 First start-up If e.g. you want to split the internal S0-bus of tiptel.com 411 or 811 into two directions starting at the telephone system you will have to remove the internal termination resistors. Remove both jumpers of JP506 (shown in the picture on the left).
  • Page 21 9. First test: 10. Test extensions Pick up the receiver at the telephone at the internal S0 ab (only tiptel.com 411 or 811). -> You will hear a dial tone. Pick up the receiver at the telephone at the analogue port 1. -> You will hear a dial tone.
  • Page 22 First start-up • Via the internet by using the IP address of the internet access device (router). The following chapter explains how to set-up your computer for access to the telephone system.

  • Page 23: Setting Up The Computer

    Setting up the computer Setting up the computer Note: The following information refers to PCs installed with one of the following Mi- crosoft operating systems: Windows 98, 98SE (second edition), Windows ME, Win- dows 2000, Windows NT or Windows XP. Of course it is also possible to use other operating systems –...
  • Page 24 Setting up the computer Windows 98 / ME / NT Windows XP...

  • Page 25: Network Connection In Windows 98 / 98 Se / Me

    Setting up the computer Network connection in Windows 98 / 98 SE / ME Click on Start, go to Settings and then Control panel. Then double click the network icon. The network configuration window opens. Double-click on TCP/IP, (and, if necessary, the name of the network card that you want to use for connection to the telephone system) to open the TCP/IP settings (TCP/IP properties) for the network card used.
  • Page 26 Setting up the computer Finally, select the Gateway tab and enter the telephone system's IP address in the New gateway field. Click on Add to apply this input. Now select the DNS configuration tab. In the Search order for DNS servers field, also enter the IP address of your telephone system.

  • Page 27: Network Configuration In Windows 2000

    Setting up the computer Network configuration in Windows 2000 Click on Start, go to Settings and then Control panel. Double-click on the “Network and Dialup Connections” icon. Now double-click on the LAN connection that belongs to the connection for the network adapter selected for your telephone system. Click on Properties in the “LAN connection status”...
  • Page 28 Setting up the computer If you want your PC to automatically be assigned with an IP address by your tele- phone system, select Obtain IP address automatically and Obtain DNS server address automatically (if this is not already set by default). If you want to assign your PC with an IP address manually, select use following IP address and enter the desired IP address in the first line;...

  • Page 29: Network Configuration In Windows Nt

    Setting up the computer Network configuration in Windows NT Click on Start, go to Settings and then Control panel. Double-click on the “Network and Dialup Connections” icon. In the “Network” window that opens select the Protocols tab, and then double click on TCP/IP protocol.
  • Page 30 Setting up the computer If you want your PC to automatically be assigned with an IP address by your tele- phone system, select Obtain IP address from a DHCP server (if this is not already set by default). If you want to assign your PC an IP an address manually, select Enter IP address and enter the desired IP address in the first line;...

  • Page 31: Network Configuration In Windows Xp

    Setting up the computer Network configuration in Windows XP Click on Start, select Control Panel, then Network and Internet connections. Now click on Network connections. In the window that opens right-click on LAN connections and then on Properties Double click on the Internet protocol TCP/IP to open the Internet protocol (TCP/IP) properties window for the network card used.
  • Page 32 Setting up the computer Your PC may prompt you to restart. Confirm this with Yes. This concludes the con- figuration of your Windows XP PC.

  • Page 33: Configuration

    Setting up the computer Configuration Configuration via LAN The following describes how to configure the connection. • Start your web browser (Internet Explorer 5.0 or higher, Netscape Navigator etc.) • The default setting for your telephone system's IP address is 192.168.34.100 •...

  • Page 34: Remote Configuration Via The Internet

    Usually you will find the instructions by looking for keywords such as "Remote Access" or "DynDNS“. Configuration via ISDN You may perform the configuration of tiptel.com 411 and tiptel.com 811 also via ISDN. Internal ISDN ports as well as the central office may be used to set up a connection.
  • Page 35 Setting up the computer unlock the system to enable you to configure the telephone system remotely. For se- curity the telephone system uses a separate IP address for each PC for its own web configuration interface. The IP address you will have to enter in the address bar of your browser you will find in the dial-up settings of your computer under "Server-IP"...

  • Page 36: Configuration Assistant (Special Menu)

    With tiptel.com 810 and 811 additionally number 54 through 57 have been assigned as fix numbers to extension 5 through 8. With tiptel.com 411 and 811 additionally numbers 20 and 21 have been assigned to the internal S0-bus. Make sure that you assign those numbers to your ISDN or sys- tem telephone.

  • Page 37: External Telephone Numbers

    Configuration assistant (Special menu) External telephone numbers Here you will have to enter your telephone numbers (MSNs). For each entered MSN please enter at least one internal extension as call target. MSNs may not be entered double. Telephone number assignment for outgoing calls Here you can enter the telephone number used for outgoing calls for the individual subscribers.

  • Page 38: Configuration Menu: Settings

    Configuration menu: Settings Configuration menu: Settings General The configuration is divided into subscriber configuration and administrator configu- ration. In the following we use the administrator configuration as an example for describing the configuration procedures. The subscriber settings can be taken from the User's Manual of your telephone system.

  • Page 39: Menu: Settings

    Here you can enter a new password for the administrator. Please re-enter the new password in the second entry field as confirmation. The factory pre-set password is “admin”. Voicemail system Your telephone system supports the optional internal tiptel VCM-Module (for configu- ration please see "Installation Manual tiptel VCM-Module“)
  • Page 40 Configuration menu: Settings The individual voicemail boxes (personal answering machines) are assigned in the subscriber menu. Charges per pulse The transmission of charge information at the analogue ports is realised via charge pulses. Each pulse corresponds to a certain amount which has to be defined here. If the rates are obtained from the exchange in the form of units, the base unit value has to be entered here.
  • Page 41 “Save as” option. Using the “modify” button, you can select the following format: “PCM, 8,000 kHz, 16 bit, mono”. This new file can now be transferred to the tiptel.com telephone sys- tem. Use the “Upload” menu item in "Expert mode service" to upload the file.

  • Page 42: Menu: Speed Dial

    Configuration menu: Settings Here you can activate or deactivate LCR for the telephone system as a. This function is deactivated as factory default setting. On activation you will see the applicable con- figuration menus. Menu: Speed dial Your telephone system provides a speed-dialling list with a maximum of 100 phone numbers, each consisting of 24 digits.

  • Page 43: Menu Telephone Book

    Telephone book control (tiptel.com 411 and tiptel.com 811) The telephone book may be controlled via an ISDN- or TIPTEL-system telephone. In order to be able to display it your telephone must support "Display info" while in the dial state.

  • Page 44: Menu: Dialling Check

    Configuration menu: Settings Save telephone book The telephone book may be saved here in CSV-format You may import these data to Outlook Express by using the import option of that programme. Transfer telephone book The telephone book may be transferred from your PC to the telephone system. You may also transfer a telephone book which has been exported from Outlook Express to your telephone system.

  • Page 45: Special Numbers

    With tiptel.com 411 and tiptel.com 811 you may enter the cost centre during the call on an ISDN telephone via keypad. With tiptel 83 system you will only have to press the left cursor key and select the option "keypad", enter the code, and confirm the...

  • Page 46: Call Analysis Software

    Configuration menu: Settings entry. tiptel 85 system support a menu guided operation and also supports a list with project codes / cost centres. Example for a three digit cost centre with the target phone number Note: This function can be used very comfortably with computer-integrated telephony.

  • Page 47: Sub-Menu: Settings

    Call deflection subscriber • Answering machine ready (only with tiptel VCM-Module installed) • Announcement of answering machine (only with tiptel VCM-Module in- stalled) • With day/night switching enabled you can define up to 6 different profiles. This is done via the corresponding configuration page with the above-mentioned settings (e.g.

  • Page 48: Sub-Menu: Timer

    Configuration menu: Settings Sub-menu: Timer Using the time control you can switch between the various profiles for day/night swit- ching. Manual switching is retained until the next time for switching. You can enter up to six switching times for each day of the week. At the switching time the selected profile is activated for day/night switching.

  • Page 49: Sub-Menu: Provider

    Select the file with the LCR table using the BROWSE button. To transfer click the TRANSFER button. In Germany up-to-date lists for your TIPTEL telephone system you may find on www.telefonsparbuch.de for the time being. Pay attention to the download section of your telephone system on www.tiptel.com.

  • Page 50: Configuration Examples

    Configuration menu: Settings Note: The sub-menu "Holidays" is identical between "day/night" and "LCR". Data will have to be entered only once. Configuration examples Example 1: You want to call in Germany with Arcor, but when calling Munich you want to use y- our standard provider.

  • Page 51: Menu: Expert Mode

    You can save the current configuration file to your PC. Note: This configuration file can also be used to transfer the configuration to other tiptel.com telephone systems of the same type. This includes all passwords. Out of security considerations you should handle this file with care.
  • Page 52 MUST NOT be interrupted. Should the update fail, please contact the support team of Tiptel.com GmbH. Loading configuration data: This menu is used to transfer the current configuration data to your telephone sys- tem.

  • Page 53: Menu: Voicemail

    -12 dBm. Restart Use this function to restart your telephone system manually. Menu: Voicemail Note: This menu is only available with a tiptel VCM-Module installed. For details, please refer to the Installation Manual "Voicemail / Call Manager Module“.

  • Page 54: Configuration Menu: Isdn Access

    Your telephone system tiptel.com 811 and tiptel.com 411 has one external S0- connection (port 1) and one internal S0-connection (port 2). The telephone systems tiptel.com 810 and tiptel.com 410 only have an external S0 -connection (port 1). For the external S0, you can choose between a point-to-point and multipoint interface. If you choose the multipoint interface, you can additionally select “layer 2 always ac-...

  • Page 55: Basic Number (Only Point-To-Point Connection)

    Configuration menu: ISDN access • If no further voice channel is available for call forwarding, forwarding cannot take place. If the CD external function is activated, the call forwarding is carried out directly by the external line. The disadvantages described above no longer occur. However this service must be enabled.

  • Page 56: Menu: Call Forwarding External

    Configuration menu: ISDN access Caller John (name taken from phone book) calls subscriber 50 via external MSN 4280. The telephone displays the name "John" in the first line while in the second line "Call for MSN 1" (MSN 1 = 50) is being displayed. If you e.g. assigned the name "Pri- vate"...

  • Page 57: Configuration Menu: Subscriber

    PC. Same applies to the status display of the voice boxes (subscriber an- swering machines) with installed tiptel VCM-Module. By clicking the status display you can also switch directly to the recordings for having them played back.

  • Page 58: Group

    Configuration menu: Subscriber Group Group selection Select the group that you want to configure here. Create a new group using the “New” setting or select an existing group. After the configuration you can create the group with the button "Create". If you wish to configure a group after the configuration click on the button "Save".

  • Page 59: Select Group Subscribers

    Assign the rejection location for the group here. In case you want to reject to an in- stalled tiptel VCM-Module, just install a pseudo subscriber and enable his answering machine with a very short delay. Of course you can also reject to an existing sub- scriber with activated answering machine.

  • Page 60: Menu: Subscriber - Sub-Menu: Administrator

    Configuration menu: Subscriber subscribers are marked accordingly. Here you can also change the call distribution. You must activate or deactivate the desired subscribers with the mouse while holding down the “Ctrl” button. Note: This menu not only gives you a quick overview, it also allows you to change the call distribution for several subscribers in a comfortable way.

  • Page 61: Subscriber

    Configuration menu: Subscriber Modify the desired settings. The modified parameters are stored by pressing the “Save” button. Subscriber Name Enter the subscriber’s name here. Call number The telephone system manages internal phone numbers consisting of 1 to 20 digits each. It is recommended to standardise the number of digits for internal phone num- bers.

  • Page 62: Assignment Table: Extensions

    Configuration menu: Subscriber • No call forwarding permitted • Call forwarding permitted only to internal destinations • Call forwarding permitted to internal and external destinations Outgoing call number for call forwarding Here you select whether the caller’s number or the system’s call number is to be transmitted.

  • Page 63: External Dialling-In The Telephone System (Call Through / Call Back)

    . If you are using a tiptel VCM-Module, you may also directly reach and query your personal voicemail box. Note: This service has to be configured in advance under “Set-up service”.

  • Page 64: Menu: Subscriber - Sub-Menu Subscriber

    Configuration menu: Subscriber Menu: Subscriber – Sub-menu Subscriber Note: As an administrator simply select the desired subscriber in the adminis- trator menus (see previous chapter). Then you will see additional menu items on the left edge of your screen, inter alia also sub-menu "Sub- scriber".

  • Page 65: Call Forwarding

    Configuration menu: Subscriber Follow me This function allows you to transfer the call forwarding of your internal number to the phone number of your current location. Press the following buttons to apply call forwarding to the other extension: (individual phone number) Password After calling up the configuration menu for a subscriber, you have to enter a user name (subscriber name) and a password.

  • Page 66: Charge Account

    Menu: Subscriber – Sub-menu: System telephone Note: Disregard this chapter in case you are using tiptel.com 410 or tiptel.com 810. Your telephone system supports the “tiptel 82/83 and 85 system” system telephones.

  • Page 67: Assignment Of The Functional Keys

    Configuration menu: Subscriber System telephone selection Select the model of the system telephone. Copy subscriber Here you can copy current settings of one subscriber to other subscribers. In order to be able to do this select the desired subscriber in the selection filed (with more than one subscriber just hold down the CTRL key) and then click the "Copy"...
  • Page 68 Configuration menu: Subscriber • LED on => no CO line available Action: none • LED off => an external line is available Action: pressing the key activates the hands-free mode and provides a CO line (external dialling tone after standard exchange connection). The hands- free mode is not automatically activated when the handset is lifted.
  • Page 69 Configuration menu: Subscriber • LED off => idle state Action: Pressing the key activates the hands-free mode and the other sub- scriber is called. The hands-free mode is not automatically activated when the handset is lifted. • LED flashing => an incoming call for this subscriber Action: Pressing the key activates the hands-free mode and the incoming call is picked up (pick-up parameter: on).
  • Page 70 Configuration menu: Subscriber Call forwarding delayed & busy This is a combination of the two functions mentioned above. Both call forwarding op- tions have the same destination. If two different destination numbers should be en- tered, one key has to be assigned to each type of call forwarding. Note: When using multiple call forwarding keys, you have to take into account that their functions might conflict with each other.
  • Page 71 Configuration menu: Subscriber • Action: Pressing the key activates the voicemail box. If the subscriber then is busy or does not accept the call within 15 seconds, the call is accepted by the voicemail box. • LED flashing => new incoming messages available in the voicemail box Action: Pressing the key activates the hands-free mode and your voicemail box is called.

  • Page 72: Menu: Subscriber - Sub-Menu: Remote Dial-In

    Configuration menu: Subscriber handset is lifted. It is now possible, for example, to playback or to delete ex- isting messages. For information on the functions available in your voicemail system, please refer to the “Remote query” chapter in the corresponding User's Manual.

  • Page 73: Menu: Setting Of Services

    Configuration menu: Subscriber Dial-in control To increase the system security even more, it is possible to activate the dialling-in control in this menu. The telephone system now additionally verifies whether the CLIP information transferred corresponds to the data entered under phone number 1 – 5 Note: Please consider the lower speed (64 kbps) of an ISDN connection.

  • Page 74: External Dial-In

    Subscribers who want to use Call-Through and/or Callback must use these particular MSNs when dialling in. Note: This menu is only available with a tiptel VCM-Module installed. For details please refer to the “Installation Manual Voicemail / Call Manager Module”. Menu: Call Manager Note: This menu is only available with a tiptel VCM-Module installed.

  • Page 75: Configuration Menu: Extensions

    Configuration Menu: Extensions Configuration Menu: Extensions Analogue extensions per port For analogue terminal units you may need to perform certain settings in the tele- phone system. With ISDN- or TIPTEL-system telephones this is usually done at the telephone itself. Settings Charging signal This menu is used to set whether or not charges shall be signalled at your analogue port: “signalling on / off”.
  • Page 76 Configuration Menu: Extensions Here you define whether signalling the call number at the analogue extension should be carried out via DTMF or FSK. In German-speaking countries, FSK is normally u- sed. For relevant information, please refer to the User's Manual of your analogue te- lephones.

  • Page 77: Configuration: Network

    Configuration: Network Configuration: Network Your telephone system has one Ethernet jack and provides the following network functions: • A web server to configure the telephone system via a web browser • A DHCP server to automatically assign IP addresses Menu: Status Here you can see the current status of your telephone system.

  • Page 78: Ip-Settings

    Configuration: Network IP-settings IP-Address, subnet mask In order for the network to communicate with the telephone system, the system must be assigned an IP address and a network via the subnet mask. By default the IP ad- dress is set to 192.168.34.100 and the subnet mask to 255.255.255.0. In this menu you can change the IP address and subnet mask as required.
  • Page 79 Configuration: Network Enable DHCP Under "DHCP – IP-Base address“ please enter the first IP-address to be assigned. Click "Save" when you finished all settings. Note: In case there are clients in your network having fixed IP-addresses these addresses must not be part of the address range of the DHCP- server.

  • Page 80: General Settings

    General settings General settings Reset the telephone system The factory default settings of the telephone system can be restored using the follow- ing key combination: Please wait until the telephone system is again ready to be operated (Power LED permanently ON). If you cannot find the telephone system any longer in your network because e.g.

  • Page 81: Troubleshooting

    When starting the telephone system, a rotating light over all LEDs is seen during the initialisation phase. After the tiptel VCM-Module has been installed for the first time, it has to be initialised. LED "VM“ does not light for some 5 minutes. When it comes on, it indicates that the tiptel VCM-Module is now ready.

  • Page 82: Description Of Possible Malfunctions

    Troubleshooting Description of possible malfunctions A number of possible errors and suggestions how to resolve them are listed below. An analogue terminal cannot be called Pick up the receiver of the terminal. If you hear a special dialling tone, the “call for- warding”...
  • Page 83 Please contact the company that installed your telephone system. Note: For further questions please contact your specialist dealer who may also provide remote servicing. The Tiptel Service Centre offers compre- hensive support.

  • Page 84: Tips And Tricks

    Tips and tricks Tips and tricks This telephone system provides you with a large number of functions. It is not always easy to realise how a particular job can be done. Sometimes it is a number of func- tions that is needed to achieve the goal. Following please find some ideas on more comprehensive solutions.

  • Page 85: Groups

    Tips and tricks after some 10 seconds and you will hear the internal dialling tone of your company's extension. Then dial the code for logging on or off, *23*nn# or #23*nn# that is, with "nn“ being the internal group phone number of your telephone system. You may also log on or off to more than only one group.

  • Page 86: Different Companies - One Telephone System

    Different companies - one telephone system With tiptel.com 411 or tiptel.com 811 the operator can see at a system telephone which external phone number has been called and answer accordingly. A very com- fortable solution is using the tiptel VCM-Module when e.g. you are only using one phone number: The "Automatic switchboard“...
  • Page 87 Switching between the profiles can be either carried out automatically via time con- trol, or manual via web interface, or with system telephones (tiptel.com 411 and 811).

  • Page 88: Technical Specifications

    VCM-Module, under development: FXO-Module, VoIP-Module Interfaces LAN: 4-port switch 10/100 Mbps Dimensions tiptel.com 410 … 811 L x W x H (in mm): 260 x 240 x 50 mm Weight: appr. 0.7 kg Housing material (wall mounted): ANS, fire protection class HB...

  • Page 89: Appendix

    Appendix Appendix General command summary Select outgoing internal number internal number Completion of Call on No Reply on (CCNR) Completion of Call on No Reply off (CCNR) Call forwarding always off Call forwarding always on Ziel Team log on (only with team mode "dynamic") (nnn=Team number) Team log off (nnn=Team number)
  • Page 90 Appendix (CCBS) Completion of call to busy subscriber off (CCBS) Call waiting off Call waiting on Pick-up Targeted exchange connection via external S (important with FXO- and/or VoIP-Module) Call forwarding on no reply off Call forwarding on no reply on destination Call forwarding when busy off Call forwarding when busy on...
  • Page 91 Appendix (display via Displayinfo and call-back) Programme IP address PIN xxx xxx xxx xxx Display subnet mask (display via Displayinfo and call-back) Programme subnet mask PIN xxx xxx xxx xxx Display subscriber: Incoming routing (display the first assigned incoming MSN) Display subscriber: Outgoing routing (display the first assigned outgoing MSN) Subscriber configuration: Set routing...

  • Page 92: Function Codes For Analogue Terminals

    Appendix Function codes for analogue terminals During the call Hold / inquiry Reject waiting call End active call and switch to call waiting Hold active call, accept call waiting or switch to held call Start conference between held and active call Forward call waiting (without accepting it) Trace subscriber (MCID) Parking a call...

  • Page 93: Flow Chart Outgoing Calls

    Appendix Flow chart outgoing calls Outgoing call, external Exchange authorisation No credit re- maining? Dialling blocked? * e.g. using line key or spe- cific port allocation selective ex- change con- nection? * (if activated) Busy Dial...

  • Page 94: Flow Chart Outgoing Number Transfer

    Appendix Flow chart outgoing number transfer Outgoing call, external Forwarded? Caller s number "Caller"? * If an external call is forwarded for a certain sub- scriber, in administrator mode under "Subscriber settings - Authorisations" you can choose be- tween transmitting of call numbers from "Device" and"...
  • Page 95 Appendix Call number as per B channel table or first MSN of the connection *** If an external call is established explicitly via an So port/B channel (function key for system telephones or automatically via the LCR; the de- vice will still attempt to transmit the outgoing number as per the table (or any).

  • Page 96: Explanation Of Terms

    Appendix Explanation of terms Exchange Method of setting up an external call. A distinction is made between manual, connection automatic, destination and VIP exchange connection. Exchange tone Network operator’s dialling tone. Possibility to dial an external subscriber number. Call-waiting tone Different signals are used for internal and external waiting calls.
  • Page 97 Appendix Single person Mode for operating the telephone system in which incoming external calls operation receive a busy tone as soon as an extension is occupied. Busy-on-busy Terminal General term for a device connected to the telephone system. This can be a telephone, fax machine, modem, PC card, etc.
  • Page 98 Appendix multipoint This type of connection is known as multipoint interface. It enables the parallel interface connection of up to eight terminals to one S0 bus. DTMF Dialling process where the dialling information is transmitted via a tone sequence. Message switching network. Also called multiple subscriber number. On a multipoint interface, up to 10 random subscriber numbers can be allocated for a basic line.
  • Page 99 Appendix Stimulus Key sequence entered via a telephone keypad to start or activate certain features. Subnet mask A subnet mask is a string of 4 dot separated figures having the same structure as an IP address. You may receive it from your internet service provider together with TCP/IP-information.

  • Page 100: Service

    Your contact for services arising from guarantee obligations is the authorised dealer where you bought the device. Tiptel.com GmbH will grant a guarantee of 2 years from the date of handover for the material and for the manufacturing of the telecommunications terminal unit.

  • Page 101: Ce Sign

    If you do not have further use of your device, Tiptel.com GmbH will take back the device without any charge. The device will be properly taken to pieces for recycling.

  • Page 102: Notes On Care

    Appendix Notes on care Your telephone system does not require maintenance. Clean the housing surface on- ly with a soft, slightly damp cloth or an antistatic cloth. Never use a dry cloth (electro- static charges may result in malfunctions in the electronics). Please do not use chemicals or abrasive cleaners.

  • Page 103: Index

    Index analogue terminals......92 Command summary ACD........... 58 general........... 89 Activate charge account ....62 Configuration Allocation for incoming external calls 59 Settings.......... 38 Analogue extensions......75 Configuration........33 Appendix ........... 89 Extensions ........75 Assignment table ISDN access........54 extensions ........
  • Page 104 Fault ..........81 Operator ..........55 Follow me.......... 65 Outgoing MSN ......75, 94 Funktionstasten......... 67 Outgoing telephone number..... 65 Outside line ........93 General settings ........ 80 Group mode........58 Packaging materials......101 Group selection......... 58 Password ......39, 61, 65 Group signalling........
  • Page 105 Subscriber ........57, 64 Time control ........ 48, 49 Create..........60 Tips And tricks........84 Subscriber list........57 Troubleshooting ........ 81 Subscriber name....... 61 Subscriber selection ......60 Update ..........52 Subscriber selection ......66 UPS ........... 11 System telephone ......66 User name.........
  • Page 108 Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Tel.: 0900 100 – 84 78 35* Vanity Tel.: 0900 100 – TIPTEL* Internet: www.tiptel.de International: Internet: www.tiptel.com *(gebührenpflichtig) Tiptel GmbH Tenschertstraße 5 A - 1230 Wien Tel.: 01 - 616 78 71...

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