TIPTEL 275 User Manual

TIPTEL 275 User Manual

Professional telephone with usb interface, sms function and answering machine

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User's Manual
(UK)
Professional telephone with USB
interface, SMS function and
answering machine
tiptel 275
tiptel

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Summary of Contents for TIPTEL 275

  • Page 1 User's Manual (UK) Professional telephone with USB interface, SMS function and answering machine tiptel 275 tiptel...
  • Page 3: Safety Instructions

    Safety instructions Safety instructions When installing, connecting and operating the tiptel 275 please observe the following instructions:  This device has been tested to harmonised European regulation ETSI ES 203 021 and is suitable for connecting to the public, analogue telephone network.
  • Page 4: Key Assignment

    Key assignment Key assignment Selection buttons: For the quick selection of functions, menu options and entry fields that appear on the display next to the relevant button. Cursor key (left): Used for navigations and settings. Cursor key (right): Used for navigations and settings. In Stand-by mode opens recorded messages of answering machine.
  • Page 5 Key assignment Return: For text entry, inserts a line break. Backspace: For entry fields, deletes the digit to the left of the cursor. Letters: Opens the telephone book at the relevant location. Used to enter names and texts. Dialling keys: Used to enter numbers and dial telephone numbers. Function keys: Entries from the telephone book can be saved as direct destinations.
  • Page 6: Controls

    Controls Controls MSG-LED (yellow) Is lit when answering machine is switched on. Flashes when there are new, unread incoming messages. Flashes fast if the memory is full and there is no more space for new incoming messages. SMS-LED (blue) Flashes when there are new, unread short messages. Flashes fast if the inbox is full and there is no more memory for new short messages.
  • Page 7: Table Of Contents

    Contents Contents Safety instructions..................3 Key assignment ..................... 4 Controls ......................6 Contents......................7 Display icons ....................9 Starting up...................... 11 Product package..................11 Installation ....................11 Connecting....................11 Telephone functions/making calls ..............13 Direct dial ....................13 Indirect dialling (dialling preparation)............14 Speakerphone ....................
  • Page 8 Contents Entry options for time control ..............35 Programming time control................36 Programming example for timer (control) ..........39 Switching on time control ................40 Information & Service ..................41 Selection options ..................41 Information & service menu................ 41 Settings ......................43 Setting options ....................
  • Page 9: Display Icons

    Display icons Display icons    Signals a call, call when absent SMS sent or received   New ICM, answering machine SMS menu menu   Settings menu, basic settings,  Menu for dates and time firmware update, switch call control, immediate date forwarding on/off ...
  • Page 10 Display icons   Data exchange with PC, flashes Notes on errors and operation during transfer.      Jump to next ICM Jump to previous ICM  Save number Private call number   Business number Mobile number ...
  • Page 11: Starting Up

    Therefore use a non-slip underlay, especially for new or freshly treated furniture. Connecting Before using your tiptel 275 you have to attach all of the essential cables. Connect the spiral cable with the long end into the socket with the handset icon and the short end to the telephone handset.
  • Page 12 Starting up If you want to use the headset (accessory) simply insert the plug into the appropriate socket HS1 or HS2. The wireless headset with DHSG interface goes into socket HS2. Only one headset can be connected at any one time, either in socket HS1 or HS2.
  • Page 13: Telephone Functions/Making Calls

    During a call the call time is displayed to indicate the time that the line is occupied, giving you the opportunity of controlling duration of the current call at any time. If your PABX or network operator transfers tariff pulses, your tiptel 275 also indicates the call charges (refer to “Settings/Telephone/Charging information”).
  • Page 14: Indirect Dialling (Dialling Preparation)

    Telephone functions/making calls Indirect dialling (dialling preparation) For indirect dialling the numbers entered are not dialled immediately. Before dialling it is still possible to correct the entry. Enter the required telephone The numbers pressed are displayed but number using the dialling keys. not yet dialled.
  • Page 15: Automatic Redial/Call Back On Busy

    Automatic redial/call back on busy If the person you are trying to call is constantly engaged your tiptel 275 can take over by repeatedly trying to call the other person. For automatic redialling the dialling is repeated 10 times every 15 seconds. With the "Call back on busy"...
  • Page 16: Key Lock

    Telephone functions/making calls Make call via receiver or speaker. You can have your conversation now. You do not want automatic re-dial Standby is displayed again. or call back on busy. Press Esc or simply wait 10 seconds.  The “automatic redial/call back on busy” function is only possible when the handset is not used.
  • Page 17: Call Lists

    Call lists General information Three call lists are integrated in your tiptel 275 - calls while absent, calls received and numbers dialled. Each list saves the last 20 calls including date, time and any call charges. If the caller's telephone number is transferred during a call this is also displayed.
  • Page 18 Call lists You can scroll through individual The newest call is at the top of the list. entries using the cursor keys (up/down). Press OK to view the highlighted The required call shows both date and call. call time on the display. If the call number is not included in the telephone book the “Save number”...
  • Page 19: Telephone Book

    Telephone book Telephone book General information The telephone book manages the names and telephone numbers of your business partners. You can save up to 1,000 entries. An entry is made up of the name (search string) and up to 3 telephone numbers. The name must begin with a letter. The telephone number should begin with an area code so that the corresponding name can be displayed later when the call number is received.
  • Page 20: Dialling From The Telephone Book

    The standby status is displayed again.  If you have set your tiptel 275 to receive an outside line automatically, the prefix for the outgoing call is dialled automatically before each number included in the telephone book (see also “Settings, PABX/outside lines”). To avoid this happening in case of internal numbers, you have to enter “I”...
  • Page 21 Telephone book You can select the required entry The selected entry is highlighted. using the cursor keys (up/down). Press OK to confirm. The screen changes and shows the selected entry. Use the cursor keys (up/down) to The selected line is highlighted. select between the three possible numbers or the “Edit entry”...
  • Page 22: Short Messages (Sms)

    The SMS service allows you to send or receive SMS messages to other terminals. The messages are not transferred directly to the other terminal but instead are sent to your network operator's message center. Your tiptel 275 supports so-called Long Messages, so your messages can contain up to 459 characters (3 chained messages).
  • Page 23: Registering And De-Registering With Your Message Center

    You will then receive a confirmation message from Deutsche Telekom SMS service. Now you can be sure that you can send and receive SMS using your tiptel 275. You can deactivate receiving SMS messages by sending "ABMELD" to target call number 8888.
  • Page 24: Inbox

    Short messages (SMS) Message center ..... Enter the number for the message center here. Your network operator will provide the correct number. You can also enter a second center for another supplier. It is then possible to receive SMS messages via both centers. Please note that in contrast messages are only sent via the first center.
  • Page 25 Short messages (SMS) You can scroll through individual New, unread messages are marked with entries using the cursor keys an arrow. (up/down). To read the highlighted message, The selected message is displayed. press OK. To delete the highlighted message The message is deleted. press Del.
  • Page 26: Outbox

     The device must be in standby for you to receive a message (SMS). Your tiptel 275 will not respond if you are currently scrolling through the menu or changing settings. This ensures that you cannot be disturbed (for example when entering an SMS).
  • Page 27 Short messages (SMS) Enter your SMS via the In the top line of the screen you see how alphanumeric keyboard. many characters you can still write. Use the cursor keys to move in the text, check what you wrote and insert something.
  • Page 28: Templates

    Short messages (SMS) To fetch the recipient’s number Look for the recipient in your personal  from the telephone book, highlight telephone book. the “from telephone book” line and press OK. Highlight “Send” with the cursor The highlight jumps to “Send”. keys (up/down).
  • Page 29 Short messages (SMS) Highlight the required template with The start of the selected template is the cursor keys (up/down). displayed. Press Del to delete the highlighted The template is deleted. template. To delete all templates press Alt and All templates are deleted. Del.
  • Page 30: Message Center

    Short messages (SMS) Message center Enter the telephone number for your message center here (e.g. Deutsche Telekom 0193010). If you are using the device in a different country or network, your network operator will tell you the call number of your message center. In some countries you have to enter two telephone numbers –...
  • Page 31: Scheduler/Timer

    Dates/time control Scheduler/timer You can manage up to 20 dates with additional information. You can enter one-off, daily, weekly and annual dates. The time control function contains up to 20 switching times during which the answering machine, message forwarding, call forwarding and ringing tone melody can be switched on/off or changed.
  • Page 32: Enter And Manage Dates

    Dates/time control Enter and manage dates Press OK. The main menu is displayed. Search for “Scheduler/timer” with the cursor keys (up/down). Press OK. The display changes and shows the Scheduler/timer menu. Press OK. A list appears with all the dates. Search for the date that you wish to edit or delete using the cursor keys (up/down).
  • Page 33 Dates/time control Delete the selected date by pressing The date is deleted. Del. To delete the whole list press Alt All dates are deleted. and Del. Confirm the selected date by The display changes and shows the entry pressing OK. field for additional information.
  • Page 34: Date Notification

    Dates/time control Set the required signal using the Depending on the signal the time, date cursor keys (left/right). and week day appear. Use the cursor keys (up/down) to select the time, date or week day. Use the dialling keys if necessary to set the date and time.
  • Page 35: Entry Options For Time Control

    Dates/time control Entry options for time control Time control list Switching time Time ......Enter the time when the function should be switched on, off or changed. Weekday (from/to)..Enter the week days when the switching time should be carried out. Announcement ....
  • Page 36: Programming Time Control

    Dates/time control Programming time control Press OK. The main menu is displayed. Search for “Scheduler/timer” with the cursor keys (up/down). Press OK. The display changes and shows the Scheduler/timer menu. Highlight the timer list with the cursor keys (up/down). Press OK. A list appears with all the switching times.
  • Page 37 Dates/time control Delete the selected switching time The switching time is deleted. with Del. To delete the whole list press Alt All switching times are deleted. and Del. Confirm the selected switching time The display changes and shows the entry with OK.
  • Page 38 Dates/time control Set the required switching time with The entry location flashes. the dialling keys. Select weekday from/to with the cursor keys (up/down). Set the weekdays using the cursor For daily switching times enter from keys (left/right). “Mo” to “Su”. E.g. if you only want to switch on Fridays only enter from “Fr”...
  • Page 39: Programming Example For Timer (Control)

    Dates/time control Programming example for timer (control) You would like the answering machine to switch on announcement 1 on Mondays to Fridays at 17.00 and switch off at 08.00. When the office closes on Friday and over the weekend, Announcement 2 is to be switched on around the clock. The ringing tone should be switched off during the week from 17.00 to 08.00 and at the weekend.
  • Page 40: Switching On Time Control

    Dates/time control Switching on time control Open the Scheduler/timer menu with The display changes and shows the OK and the cursor keys (up/down) Scheduler/timer menu. and highlight “Timer”. Use the cursor keys (left/right) to The display switches between on and off. switch between on and off.
  • Page 41: Information & Service

    Information & Service Information & Service This allows you to monitor call charges, view the number of incoming and outgoing calls, delete the telephone book or return the device to its default settings on delivery. You can also view information on the current firmware and installed languages.
  • Page 42 Information & Service Press OK. The information & service menu is displayed. Highlight the required rubric with the cursor keys (up/down). Press OK. The display changes to the selected rubric, e.g. “call charges”. Make further selections using the cursor keys (up/down). Press OK to confirm the selection.
  • Page 43: Settings

    Settings Settings Setting options General Language ......German, English, French, Italian or Dutch Display Contrast ...... Enables you to set the contrast in up to 16 steps. Brightness....Enables you to set the brightness in up to 16 steps. Backlight ..... Automatic or on. For the "automatic" setting the backlight is switched off automatically after 10 seconds.
  • Page 44 Date......Enables you to re-set the date. DST ........Daylight saving time (Yes/no). Select "Yes" if you want your tiptel 275 to change automatically to daylight saving time on the last Sunday in March and to standard time on the last Sunday in October.
  • Page 45 (SMS) the outside line number is dialled automatically. Internal call back code Enter the call back code for your PABX (for tiptel PABX e.g. F*37#). “F” refers to the signal button with Flash, enabling your device can detect internal call numbers;...
  • Page 46 Settings Headset......Automatic or DSHG. Setting "Automatic" allows automatic detection of a "standard" headset. When using a headset with DHSG interface please use "DHSG" setting. Music on hold ....On or Off. Here you can select whether after pressing the mute key the caller will hear music on hold or not.
  • Page 47 Settings Call forwarding Number/name ....Enter the name and call number to where the call should be forwarded. Call forwarding can be activated and deactivated via the time control. For manual control you can also set call forwarding to the function keys, see “Function keys”. Please note that for some networks and PABX you have to enter # after the call number.
  • Page 48: Settings Menu

    Settings Settings menu Press OK. The main menu is displayed. Search for “Settings” using the cursor keys (up/down). Press OK. The settings menu is displayed. Highlight the required rubric with the cursor keys (up/down). Press OK. The display changes to the selected rubric, e.g.
  • Page 49: Adjusting The Volume

    Settings For numerical and text entries use The entry location flashes. the dialling keys and alphanumeric keyboard. Press OK to confirm the setting. The entry location stops flashing. To stop the entry press Esc several Standby is displayed again. times. Adjusting the volume You can set the volume when the device is on standby.
  • Page 50: Answering Machine

    Answering machine Answering machine Your tiptel 275 has an easy to operate answering machine with 3 Announcements, remote control and message forwarding. Setting options for the answering machine Announcement....... 1 to 3. Select the announcement to welcome the caller. Edit announcements Announcement....
  • Page 51: Announcements

    Announcements Your tiptel 275 has 3 individual announcements. The announcements can be switched in the menu or via the time control. A distinction is made between two operating types: announcements with and without the option to record an incoming message.
  • Page 52 Answering machine Press OK. The display changes and shows the answering machine menu. Use the cursor keys (left/right) to The announcement switches between 1, set the announcement that the 2 and 3. caller should hear. Search for “Edit announcements” with the cursor keys (up/down). Press OK.
  • Page 53: Icm

     If no individual announcement has been recorded the caller hears a standard text. Your tiptel 275 can save and manage up to 50 ICMs. If you have new, unheard ICMs, the MSG-LED flashes. Press OK. The main menu is displayed.
  • Page 54 Answering machine Press OK. The display changes and shows the answering machine menu. Search for “ICM” using the cursor keys (up/down). Press OK. The ICM list appears in the display. The highlighting is on the first, new ICM. Use the cursor keys (up/down) to select the required ICM that you wish to listen to or delete.
  • Page 55 Answering machine Select the required option using the Pause, to pause the playback. Continue, cursor keys (up/down). to continue after the pause. Start, to start In addition to the playback options the recording from the start after a pause. there is also the option of calling the Repeat to repeat the playback for the last subscriber directly or transferring 3 seconds.
  • Page 56: Message Transfer

    Answering machine Message transfer For message transfer your telephone dials the saved call number after each new ICM on the answering machine. When the subscriber picks up he will hear the following announcement: "Automatic call, ..x.. incoming messages, please collect remotely, I repeat …" or if you have entered your own call number (my phone number) as identification "automatic call from subscriber (own call number), ..x..
  • Page 57 Answering machine Select the required option using the cursor keys (up/down). Set the required setting using the The entry location flashes. cursor keys (left/right). Use the dialling keys for the The entry location flashes. destination number. As an option you can still enter a name with the alphanumeric keyboard.
  • Page 58: Settings

    Answering machine Settings Maximum ICM length, number of ringing tones before answering, remote control code and the call number for quick remote control can all be set, see Chapter “Setting options for the answering machine” (page 50). Open the message menu as The display shows the answering described in "Announcement"...
  • Page 59: Switching On The Answering Machine

    Answering machine Set the required setting using the The entry location flashes. cursor keys (left/right). Use the dialling keys to enter the The entry location flashes; the numbers remote control code or quick check. and letters entered are displayed. You can also enter a name with the alphanumeric keyboard for the quick access.
  • Page 60: Monitoring/Personal Info (Memo)

    Answering machine Press answering machine. The MSG-LED lights up. The answering machine icon is displayed. The number to the right of the icon indicates the announcement selected. Press answering machine again to The icon for the answering machine switch off. disappears.
  • Page 61: Answering Machine Remote Control

    Answering machine Answering machine remote control You can access your tiptel 275 remotely from anywhere in the world using the keypad on a Dual-tone Multiple Frequency (DTMF) touchtone telephone. You need a personal access code to access the phone remotely. You can set your personal remote access code as described in "Settings"...
  • Page 62 The speakerphone switches on and you  Press 1. can hear what is going on in the vicinity of your tiptel 275. People present can hear your voice from the loudspeaker. Remote switching processes function To switch message transfer on/off The current status "on"...
  • Page 63 The message is played back again for checking after you change or modify it. Your tiptel 275 will then ask you whether you are still on the line with the "Please quit" voice message. You must respond to this quit request within 8 seconds by pressing any key otherwise the device breaks the connection.
  • Page 64: Dialling With Your Pc

    Your telephone supports CTI (Computer Telephony Integration). In addition to the USB driver needed for the tiptel application software you will also have to install the CTI driver. Driver and Installation Manual please find on the CD that came along with your telephone (release V1.12 or later) or on our homepage in the download...
  • Page 65: Dialling By Using At Commands

    Dialling with your PC Dialling by using AT commands In case you wish to write your own PC application please note the following:  Transfer parameters: 230400 Baud, 8 Bit, no parity, 1 stop bit, no flow control.  Following commands are supported: ATD Connect e.g.
  • Page 66: Appendix

    If your dealer ins not able to assist you, you can also contact Tiptel.com GmbH direct. Initial information is available from our Internet site mentioned below in the “Support”...
  • Page 67: Warranty

    Your contact for services arising from warranty obligations is the specialist dealer where you bought the device. Tiptel.com GmbH will grant a warranty for 2 years from the date of handover for the material and manufacture of the telecommunications terminal device.
  • Page 68: Ce Mark

    Only cardboard and paper from partially recycled material is used. If your tiptel 275 has ended its useful life Tiptel.com GmbH will take back the device free of charge. The device will be dismantled properly and recycled.
  • Page 69: Troubleshooting

    Appendix Troubleshooting Power failure Emergency operation is possible during power failure. You can dial using the dialling keys and make a call using the handset. Incoming calls are signalled by a standard ringing tone with a fixed volume. The internal clock stops. But all settings are retained so that the previous status is reset when power returns.
  • Page 70 Appendix Problem Possible cause Remedy/Recommendation No automatic call-back on Call back code not entered, Enter call back code. busy network operator or PABX Check with network operator does not support the function or PABX as to whether or function is not authorised. function is supported or needs to be authorised.
  • Page 71: Factory Default Settings

    Appendix Factory default settings The default settings for the tiptel 275 are shown in the following list. You can individually change these defaults. It is possible to reset the device to its original settings at any time by opening the “Information & Service” menu.
  • Page 72 Appendix Ringing tones Remote access code Quick check Time control Dates Short messages (SMS) Call lists...
  • Page 73: Technical Specifications

    Appendix Technical Specifications Dimensions (W x H x D) tiptel 275 270 x 100 x 210 mm Power adapter 53 x 68 x 44 mm Weight tiptel 275 1,000 g Power adapter 270 g Operating voltage Power adapter 230 V / 50 Hz Stand by power consumption <...
  • Page 74: Index

    Index Index Enter dates ........32 Answering machine ......50 Environmental compatibility ..... 68 Area code) ........19 Automatic redialling ......15 Factory default settings....71 Firmware version ......41 Backlight .......... 43 Flash..........20 Basic settings........41 Function keys ........45 Blocking numbers ......
  • Page 75 Index Network time ........44 Safety instructions ......3 Number lock........43 Service..........66 Number of ringing tones ....51 Set language ........43 Setting volume ......... 49 Settings ..........43 OGM only mode....... 51 Settings menu ........48 OGMs..........50 Settings/My phone number....
  • Page 80 Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Phone.: 0900 100 - 84 78 35 * Vanity Tel.: 0900 100 - TIPTEL* Contact / Internet: www.tiptel.com (with costs as per announcement) Tiptel GmbH Ricoweg 30/B1 A - 2351 Wiener Neudorf Tel.:...

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