1.TROUBLESHOOTING FOR THE HARDWARE
Clearing paper jams caused by a wrong paper type setting
Paper jams occur when there is a mismatch between the type of paper in a drawer and the one registered for the drawer
in the equipment. "Check paper type setting for drawer N" appears on the touch panel.
In this case, just clearing the jammed paper does not prevent another paper jam. Be sure to follow the procedure below.
Troubleshooting differs depending on how the paper jam has occurred:
P.41 "Jam when making copies or prints"
P.43 "Jam when printing from the FAX"
Jam when making copies or prints
1
Clear the paper jam following the guidance shown on the touch panel.
2
Open the paper source drawer, check that the guide
width is correct and there is no folded/curled paper or
overloading, and then close the drawer.
Be sure that the height of the stacked paper does not exceed the
line indicated inside of the side guides.
3
Close all the drawers or covers.
1 TROUBLESHOOTING FOR THE HARDWARE
Clearing a Paper Jam
41