Clearing Paper Misfeeds Caused By A Wrong Paper Size Setting - Toshiba E-STUDIO 2020ac Troubleshooting Manual

1.TROUBLESHOOTING FOR THE HARDWARE
 Clearing paper misfeeds caused by a wrong paper size setting
Paper misfeeds occur when there is a mismatch between the size of the paper in a drawer or the bypass tray and the
size registered for the corresponding drawer or the bypass tray in the equipment. The message "Check paper size
setting on control panel for drawer N. Check the direction or size of the paper." or "Check paper size setting on control
panel for Bypass. Check the direction or size of the paper." appears on the touch panel.
In this case, just clearing the misfed paper does not prevent another paper from being misfed. Be sure to follow the
procedure below.
Troubleshooting differs depending on how the paper misfeed has occurred.
 Misfeed when making copies or prints (using a drawer)
Clear the paper misfeed following the guidance shown on the touch panel.
1
Open the paper source drawer, check that the guide width is correct and there is no folded/curled
2
paper or overloading, and then close the drawer.
Be sure that the height of the stacked paper does not exceed the line indicated inside of the side guides.
In particular, be sure that the upper limit for thick paper is not exceeded when placing thick paper in the first
drawer of the e-STUDIO2020AC/2520AC. The amount of thick paper you can load in the drawer is lower than that
for plain paper.
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