Print Quality Problems - Xerox Phaser 3020BI User Manual

Common Problems
Condition
The machine does not print a
PDF file correctly. Some parts of
graphics, text, or illustrations
are missing.
The print quality of photos is
not good. Images are not clear.
Before printing, the machine
emits vapor near the output
tray.

Print Quality Problems

If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in
print quality. See the table below to clear the problem.
Condition
Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low.
• The paper may not meet paper specifications; for example, the paper may be too
• If the entire page is too light, the print resolution setting is too low or the ECO mode
• A combination of faded or smeared defects may indicate that the print cartridge
Toner specks • The paper may not meet specifications; for example, the paper may be too moist or
• The paper path may need cleaning. (See
102 Xerox® Phaser® 3020
User Guide
Possible Cause
Incompatibility between the
PDF file and the Acrobat
products.
The resolution of the photo is
very low.
Using damp paper can cause
vapor during printing.
You may be able to temporarily extend the print cartridge life. (See
Toner.) If this does not improve the print quality, install a new print cartridge.
moist or rough. (See Media
is on. Adjust the print resolution and turn the ECO mode off. See the help screen of
the printer driver.
needs replacing. (See Replacing the Print
rough. (See Media Guidelines.)
• Printing the PDF file as an image
may enable the file to print. Turn on
Print As Image from the Acrobat
printing options. It will take longer to
print when you print a PDF file as an
image.
• Reduce the photo size. If you
increase the photo size in the
software application, the resolution
will be reduced.
• Load a new batch of paper.
• To avoid the paper absorbing too
much moisture, do not open
packages of paper until required.
Suggested Solutions
Guidelines.)
Cartridge.)
Clearing Jams Inside the
Suggested Solutions
Redistributing
Machine.)