Transfer - Cisco Unified 8961 User Manual

Transfer

Example 1
Consider the following requirements to access voicemail:
• Called number to access voicemail: 8000
• PIN: 123456# after announcement of 2 seconds
• Voicemail response: Enter option 3 to read latest message after a pause of 6 seconds (while the automated
To set up the speed dial to access this voice mailbox, you can specify the following speed-dial string:
8000,123456#,,,3
Example 2
Consider the following call requirements:
• Called number: 95556543
• FAC: 1234
• CMC: 9876
• Automated phone system response, required 4 seconds after the call is connected: 56789#
To access this destination, you can specify the following speed-dial string:
95556543,1234,9876,,56789#
Transfer
Transfer allows you to redirect a connected call from your phone to another number:
• You can redirect a single call to another number that you specify.
• You can also connect two calls on one line or two different lines to each other (without remaining on
Before completing a transfer procedure, you can press Release or Cancel to cancel the transfer or you can
press Swap to toggle between calls, which allows you to speak privately with each party.
Transfer Call to Another Number
Procedure
Step 1
Start with an active call (not on hold).
Step 2
Press Transfer
• Press the pulsing green session button of a held call (right side).
• Enter the transfer recipient's phone number.
• Scroll to a Call History record and press Call.
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
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announcement lists the available options)
the line yourself).
and do one of the following to enter the transfer recipient's phone number:
Calling Features