Listen To Voice Messages - Cisco Unified 8961 User Manual

User guide for cisco unified communications manager 9.0 (sip)
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Listen to Voice Messages

• Listen for a stutter tone (if available) from your handset, headset, or speakerphone when you place a
Related Topics
Change Audible Voice Message Indicator Setting Per Line, on page 118
Change Voice Message Indicator Setting Per Line, on page 118
Listen to Voice Messages
After you listen to your new voice messages, the message indicators are updated on the phone screen. If there
are no new voice messages, the Message icon is removed from the line label, and the Voicemail icon is
removed from the right side of the phone screen.
Procedure
Step 1
To listen to voice messages, do one of the following:
• Press Messages
• Press Session
• On a Cisco Unified IP Phone 9971 touchscreen, press Voicemail
Step 2
Follow the prompts to listen to your voice messages.
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
68
You can set up the visual message waiting lamp using your User Options web pages.
Look for a Message icon
The red background indicates that there are new voice messages.
When you select a line with a Message icon, a Voicemail icon
screen.
Depending on your voicemail system, you might see a count of your new voice messages on the Message
and Voicemail icon
icon
If there are more than 99 new voice messages, the message count is replaced by a plus (+) sign.
If call forwarding is set up on a line that has new voice messages, the Call Forward icon
the Message icon on the line label.
call.
The stutter tone is line-specific. You hear it only when using the line that has new voice messages.
You can set up audible message waiting tones using your User Options web pages.
.
Select a line with a Message icon
next to the Voicemail icon
on a line label.
.
.
.
Messages
displays on the right side of the phone
replaces
.

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