Voip Status Codes - Gigaset A580 IP User Manual

Customer service & product warranty – Australia and New Zealand

VoIP status codes

If you have problems with your VoIP connections, activate the Status on HS func-
£
tion ( Page
you analyse the problem. Give the code to the Service department for the analysis
of the problem.
In the following tables you will find the meaning of the most important status
codes and messages.
Status
code
0x31
0x33
0x34
0x300
0x301
0x302
0x305
0x380
0x400
0x401
0x403
0x404
0x405
0x406
0x407
0x408
0x410
154
96, Page 144). You will then receive a VoIP status code that will help
Meaning
VoIP config. error: IP domain not entered.
VoIP config. error: SIP user name (Authentication Name) not entered.
This is shown, for example, when dialling with a line suffix, if no connection is con-
figured for the suffix on the base station.
VoIP config. error: SIP password (Authentication password) not entered.
The called party can be reached under several phone numbers. If the VoIP provider
supports this, a list of the phone numbers is transmitted as well as the status code.
The caller can select to which number he wants to make the connection.
Permanently redirected.
The called party can no longer be reached under this number. The new number is
transferred to the phone together with the status code and the phone then no
longer accesses the old number but dials the new address immediately.
Temporarily redirected.
The phone is informed that the called party cannot be reached under the dialled
number. The call is redirected for a limited period. The phone is also notified of the
length of the redirection.
The query is sent to a different "proxy server", e.g. to balance incoming queries. The
phone will make the same query once again to another proxy server. This is not a
redirection of the address per se.
Other service:
The query or call could not be transferred. But the phone is notified what other
options there are to be able to connect the call.
Wrong call
Not authorised
The requested service is not supported by the VoIP provider.
Wrong phone number.
No connection on this number.
Example: In a local call you have not dialled the area code although your VoIP pro-
vider does not support local calls.
Method not permitted.
Not acceptable.
The requested service cannot be provided.
Proxy authentication required.
The party cannot be reached (e.g. account has been deleted).
The requested service is not available from the VoIP provider.