Cannot Discover Device - Toshiba e-studio 3511 Network Administrator's Manual

Unix Environment:

Cannot Discover Device

Problem Description
This equipment is discovered automatically using SNMP.
When TopAccessDocMon, TWAIN driver, File Downloader, and Address Book Viewer cannot
automatically discover this equipment over the network, the most likely cause is limitations of
the protocols on the supporting computers. In some cases, you need to add or update network
components.
The following checklist helps you identify the source of the error and directs you where you can
find more information about resolving it. If the problem persists after you have followed all of
the steps, contact a authorized dealer for further assistance.
192
No Check...
1 Are the IP Address properties
correctly set?
2 Is the LPR/LPD Printing cor-
rectly set?
3 Did you successfully install
the Unix filters?
4 Did you successfully create
and set up the print queue?
5 Can you print to this equip-
ment using LPD as root?
6 Can you ping this equipment
from your computer?
7 Is the LP Daemon function-
ing?
8 Can you print to this equip-
ment?
No Check...
1 Is the SNMP enabled on this
equipment?
Is "public" is specify for the
Read Community?
Is "private" is specify for the
Read Write Community?
Yes
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End
Yes
Next Step
Network Administrator's Guide — Troubleshooting Overview
No For Instruction, Go To...
Setup the IP address correctly.
P.53 "Setting up the TCP/IP"
Setup the LPD print service cor-
rectly.
P.91 "Setting up the LPD
Print"
See the Printing Guide to install
Unix filters.
See the Printing Guide to config-
ure the print queue.
Setup Unix access for this equip-
ment to enable other users to print
from the Bourne shell. Refer to
your Unix documentation for
more information.
Try remote ping from another
server. If you can reach this
equipment from that server,
check for conflicts between this
equipment and your current net-
work segment.
Reload Daemon or restart the sys-
tem.
Contact your service representa-
tive.
No For Instruction, Go To...
Enable the SNMP (MIB) and
confirm the Read Community
and Read Write Community set-
ting.
P.63 "Setting up the SNMP
Network Service"