Cannot Print From Client; Network Or Touch Panel Display Disabled After Ldap Search - Toshiba e-studio 3511 Network Administrator's Manual

Cannot Print From Client

Problem Description
After following the instructions in this guide to install and configure your hardware, network,
and client software, you are still unable to print from a client computer to this equipment. This
problem can arise as the result of a hardware malfunction, a network communication or configu-
ration problem, or incorrect client setup or driver properties.
The following checklist will help you identify the source of the errors and direct you to informa-
tion resolving the issue. If a problem persists after you have followed all of the steps, contact
your authorized dealer for further assistance.

Network or Touch Panel Display Disabled After LDAP Search

Problem Description
After performing the LDAP search, the network or Touch Panel Display will be disabled.
Network Administrator's Guide — Troubleshooting Overview
No Check...
8 Check link activities on the
port being used by the equip-
ment and also the integrity of
the network cable, Hub, or
Switch that is connecting the
equipment to the network.
Replace any network compo-
nents that you suspect are
faulty. Can you ping this
equipment now?
No Check...
1 Is the copier functioning nor-
mally? Do copy jobs output
properly?
2 Check the Device page of
TopAccess. Are the options
specified for the job sup-
ported by the hardware con-
figuration? If not, delete the
job, install the required com-
ponents, and try again.
3 Can you print jobs from other
client computers?
4 At this point, the problem you have identified is most likely related to a client-side error.
Refer to the Printing Guide to troubleshoot the error condition.
Yes No For Instruction, Go To...
Contact your service representa-
tive.
End
Yes No For Instruction, Go To...
Check the device status displayed
in the Device tab page of TopAc-
Next Step
cess.
Calls"
Contact your service representa-
tive.
Next Step
Refer to following section to
troubleshoot the condition.
Next Step
Equipment"
P.198 "Copier Maintenance
P.205 "Cannot Print To This
195