Aastra Ascotel Office 70IP-b User Manual
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Aastra Ascotel Office 70IP-b User Manual

Aastra Ascotel Office 70IP-b User Manual

Ascotel intelligate communications system a150; a300; 2025; 2045; 2065
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Ascotel IntelliGate Communications Systems
Ascotel Office 70IP-b
User's Guide
A150
A300
2025
2045
2065

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Summary of Contents for Aastra Ascotel Office 70IP-b

  • Page 1 A150 A300 Ascotel IntelliGate Communications Systems 2025 2045 2065 Ascotel Office 70IP-b User’s Guide...

  • Page 2: Operating And Display Elements

    Operating and Display Elements Operating and Display Elements A word about the features described Some systems or system versions do not support all the features. The corresponding text sections are identified by a letter inside square brackets. The section "System and Software Dependency" indicates which system versions support the relevant features.
  • Page 3 Operating and Display Elements Display In the upper area, status displays with symbols; in the middle area, current displays on the telephone traffic; in the area below the dividing line, display with the functions available via the Foxkeys. Indicator LEDs •...
  • Page 4 Operating and Display Elements Displaysymbols Scrolls up (figure indicates entry Scrolls down (figure indicates entry number) number) Microphone switched on Microphone switched off Hands-free mode activated Loudspeaker activated Function activated (Foxkey) Information available Text mode activated Note For a detailed description of the operating and display elements, please refer to the section "User Guidance".

  • Page 5: Table Of Contents

    Contents Contents Operating and Display Elements..............2 Equipment Provided .

  • Page 6: Equipment Provided

    Equipment Provided Equipment Provided Telephone Handset Handset cord Stand; can also be used as a Quick User's mounting frame for wall Guide and safety mounting information Options Options Plug-in power adapter if the power supply is not supplied via the LAN (see Installation and First-time Operation chapter)

  • Page 7: Safety And Liability

    Safety and Liability Safety and Liability Safety Information Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating Instructions and keep them for future reference. When handing over your phone to others, make sure you enclose these Operating Instructions.

  • Page 8: Dialling And Phoning

    Dialling and Phoning Dialling and Phoning You Receive a Call This section explains the procedure for answering a call. Answering a Call Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows: Pick up the handset. –...

  • Page 9: You Want To Make A Call

    Dialling and Phoning You Want to Make a Call This section explains the different ways you can make a call with your phone. Dialling with the Phone Number You want to call someone and key in that person's phone number. Use the digit keys to key in the phone number.

  • Page 10: Muting The Microphone

    Dialling and Phoning Using Your Phone in Open Listening Mode You want other people in the room to be able to listen in to the call. The open listening function lets you activate the loudspeaker in addition to the handset. During a call: Press the Loudspeaker key.

  • Page 11: Using The Display And Operating Elements

    Using the Display and Operating Elements Using the Display and Operating Elements Display Abbreviations Depending on the display space available, certain terms may be abbreviated, e.g. "Announ." for "Announcement". The abbreviations though can be easily understood. Navigating through the Foxkey menu The Foxkey provides the functions available for the current situation.

  • Page 12: Keys

    Using the Display and Operating Elements Keys Pressing a Key Depending on the situation and operating mode, a key may have various functions. The function activated depends on the number of times the key is pressed or whether it is pressed quickly or held down for a moment.

  • Page 13: Input

    Using the Display and Operating Elements Input Enters digits The digit keys are used to enter the digits 0 to 9. Entering Letters and Special Characters You can also use the digit keys to enter letters and special characters. A number of letters and special characters are assigned to each key.

  • Page 14: Correcting Your Input

    Using the Display and Operating Elements Switching between Upper and Lower Case You want to switch between upper and lower case while making an input in text mode. Upper-case input is initially activated in text mode. After the first letter of a word has been entered, the text mode automatically switches to lower-case input.

  • Page 15: Menu-Guided Navigation

    Using the Display and Operating Elements Menu-Guided Navigation Undoing Actions You can undo the last action without saving it by pressing the END key. Press the END key. Undoes the last action. Note To put the phone back into standby mode, you may have to press the END key several times.

  • Page 16: Using Added Features To Make Efficient Phone Calls

    Using Added Features to Make Efficient Phone Calls Using Added Features to Make Efficient Phone Calls The following sections explain the supplementary features provided by your phone for more efficient use. You Want a Convenient Way of Making a Call This section explains some convenient features provided by your phone for making a call.
  • Page 17 Using Added Features to Make Efficient Phone Calls Searching external phone books Press the key "*". Press the corresponding digit key once for the first few letters of the first name/ surname. For each letter, the display shows the corresponding digit, for example a "6" for the letter "n".

  • Page 18: Dialling By Name

    Using Added Features to Make Efficient Phone Calls Dialling by Name You want to make a call by entering a name. The dialling-by-name function is provided specifically for this purpose. You can look up the name in the phone's or the system's phone book. The surname and first name have to be separated by a space, for example "no s"...

  • Page 19: Dialling From The Call List Of Unanswered Calls

    Using Added Features to Make Efficient Phone Calls Dialling from the Call List of Unanswered calls You want to call someone who has previously tried to reach you. Your phone has automatically stored the person's phone number in a call list. You can now call the person back using this call list.

  • Page 20: Requesting A Callback

    Using Added Features to Make Efficient Phone Calls Dialling with a Configurable Key – Number Key You want to call someone whose phone number is stored under a configurable key. You can dial the person by pressing the corresponding number key. Activate the key's first allocated function: Press the key once.

  • Page 21: Answering Call Waiting

    Using Added Features to Make Efficient Phone Calls Answering Call Waiting You are in a call and hear the call waiting tone. Someone is urgently trying to reach you. You can either answer, deflect or reject the call. Answer Answering the call: Press the "Answer" Foxkey. 1.

  • Page 22: Starting An Announcement

    Using Added Features to Make Efficient Phone Calls Starting an Announcement You want to address internal subscribers directly via their loudspeaker – where available – , without waiting for a reply (similar principle to that of an intercom system). You can initiate an announcement to the selected subscribers, provided your system administrator has enabled your phone to do so.
  • Page 23 Using Added Features to Make Efficient Phone Calls Private call with PIN You want to make a private call on your phone or on a third-party phone. With the aid of your PIN you can use any phone to make an external call with your own personal settings, even if that phone is locked for external calls [e].

  • Page 24: You Want To Use Functions While In A Call

    Using Added Features to Make Efficient Phone Calls You Want to Use Functions while in a Call This section explains the different options provided by your phone while you are in a call. Enquiry Call During a Call You want to call someone else briefly without losing your current call partner. Then you want to resume your conversation with your original call partner.

  • Page 25: Transferring A Call Partner

    Using Added Features to Make Efficient Phone Calls Transferring a Call Partner You want to put your call partner through to someone else. With the enquiry call function you can connect your call partner with someone else. You can connect internal and external subscribers with one another.

  • Page 26: You Are Away From Your Desk

    Using Added Features to Make Efficient Phone Calls Making a Conference Call You are in a call and have a call party on hold at the same time. You want to include the party on hold in the conversation and hold a conference call. With the conference function you can include a call party on hold in the current conversation.

  • Page 27: Forwarding A Call

    Using Added Features to Make Efficient Phone Calls – or – Reset Press the "Reset" Foxkey. Forwarding a Call You want to leave your desk. Calls for you are to be forwarded to a different destination (e.g. phone or pager). You can forward incoming calls to a different destination using Call Forwarding Unconditional.
  • Page 28 Using Added Features to Make Efficient Phone Calls Forwarding a Call on No Reply You want calls that you receive on your phone to be forwarded to another destination. Both your own phone and the other destination will then start ringing. The system configuration determines whether or not there is a ringing delay at the other destination.

  • Page 29: Leaving A Message

    Using Added Features to Make Efficient Phone Calls Leaving a Message You cannot be reached on your phone. You want any internal subscriber who calls you to get a message. Requirement: The internal subscriber must have a phone capable of receiving messages. Subscribers whose phone cannot receive messages are put through to your phone or rerouted to a destination predefined within the system.

  • Page 30: Locking Your Phone

    Using Added Features to Make Efficient Phone Calls Locking your Phone You need to leave your desk and want to ensure that no-one can alter your phone's settings, look at your private data, or make outside calls from your phone. You can lock your phone with a 2 to 10 digit PIN, see "Changing the PIN".

  • Page 31: You Are A Team Member

    Using Added Features to Make Efficient Phone Calls You Are a Team Member This section explains the different options provided by your phone to communicate in a team. Using the Team Key You and your team partners want to be reachable at all times as a team and be able to communicate with one another as quickly as possible.

  • Page 32: You Want To Use Your Phone Efficiently In Special Situations

    Using Added Features to Make Efficient Phone Calls Starting an Announcement to a Team Partner You want to tell a team partner something without waiting for a reply. With the Team key you can initiate an announcement to a team partner. Pick up the handset.

  • Page 33: Send Text Messages

    Using Added Features to Make Efficient Phone Calls Reject a call during the ringing phase You do not want to answer a call. You can reject a call already during the ringing phase [c]. Reject Press the "Reject" Foxkey. The connection is rejected and the caller obtains the busy tone. Send text messages You are unable to reach an internal subscriber and thus want to leave a message.

  • Page 34: Read Text Messages

    Using Added Features to Make Efficient Phone Calls Read text messages Your display reads "New message received" or "Other message received". The right-hand indicator LED is lit. The read function is used to retrieve a received message from the memory so you can read it. The first message received is the first message shown.
  • Page 35 Using Added Features to Make Efficient Phone Calls Picking up a call You hear a phone ringing in your vicinity and want to pick up the call. With the call pick-up function you can pick up the call from the other phone on your own phone. Press the Menu key repeatedly until the display reads "Call pick-up".
  • Page 36 Using Added Features to Make Efficient Phone Calls Making a call on a third-party phone You want to make a call on a third-party phone using your personal settings, for example on a colleague’s phone or in a meeting room. You can activate a third-party phone to make an internal or external call using your personal settings, even if the phone is locked for external calls.

  • Page 37: Answering A Pager

    Using Added Features to Make Efficient Phone Calls Note The factory setting "0000" is not accepted. First change the PIN as described under "Changing your PIN" or using the */# procedure *47 (see Chapter on */# procedures). If you have forgotten your PIN, your system administrator can reset it to the factory setting.
  • Page 38 Using Added Features to Make Efficient Phone Calls Answering a General Bell Via the general bell, you hear either your personal ringing pattern or the general ringing signal. You can answer from any internal phone. Press the Menu key repeatedly until the display reads "Call pick-up". MENU Pick-up Press the "Pick-up"...

  • Page 39: You Are Using Line Keys

    Using Added Features to Make Efficient Phone Calls Tracing Malicious Calls Your are being threatened or molested by a call. You want to identify the caller. Using the MCID function ( Malicious Call Identification), the provider records the following call data: •...

  • Page 40: Switching Active Lines

    Using Added Features to Make Efficient Phone Calls Phoning over a Line Key You want to make a call via a Line key. You can make a call via any free Line key. Each Line key has its own phone number; in other words when you make a phone call you transfer the phone number belonging to the active Line key.
  • Page 41 Using Added Features to Make Efficient Phone Calls Activating/Deactivating Functions by Remote Control You are not at your desk and want to set various functions on your phone from a different phone. You can activate / deactivate many of your phone's functions by remote control from a different phone. Remote control has to be enabled for your phone in the system.

  • Page 42: Personalizing Your Phone

    Personalizing Your Phone Personalizing Your Phone Basic Settings This section explains how to adapt the phone's basic settings to suit your personal requirements. Setting the Display Contrast You may find the display is too bright or too dark. You can adjust the display contrast. <long>...

  • Page 43: Selecting The Language

    Personalizing Your Phone Selecting the Language The display text is not in the language you want. You can select a different language in the configuration mode. The menu item under which you select your language is marked by an "*" in front of the word for "language" in the language of your choice, e.g.

  • Page 44: To Activate Headset Operation

    Personalizing Your Phone To activate headset operation You have connected a headset and now want to activate the headset mode. A headset can be connected instead of or in parallel with the handset. You can switch the headset mode on and off in the configuration mode.

  • Page 45: Using The Headset

    Personalizing Your Phone Using the Headset You wish to use a headset with your phone. If you answer a call in headset mode using the Call key or Loudspeaker key, the call is provided on the headset. Alternatively you can also answer the call by picking up the handset. Your phone is ringing and the indicator LED is flashing.

  • Page 46: Entering The Display Text For The Idle State

    Personalizing Your Phone Use the digit keys to enter the new PIN again. For each digit entered, the display shows an "*". Press the "OK" Foxkey. The new PIN is stored. Entering the Display Text for the Idle State You want to change the text displayed by your phone in the idle state. Instead of the date and/or time you can enter a personal text for the text displayed in the idle state.

  • Page 47: Setting The Ringing Properties

    Personalizing Your Phone Protect against Intrusion/Announcements You want to protect against intrusion or announcements. You can use the configuration mode to define that call waiting or announcement are not enabled on your terminal. <long> Press the Menu key and hold it down for a moment. MENU The configuration mode is now activated.

  • Page 48: Phone Book Management

    Personalizing Your Phone Use the navigation key to select the ringing melody. Press the "OK" Foxkey. The display reads "Ringing speed". Use the navigation key to set the ringing speed. Press the "OK" Foxkey. The ringing properties are stored. Note You can test the setting using the "Test"...

  • Page 49: Editing A Phone Book Entry

    Personalizing Your Phone Use the digit keys to key in the name of the party you want to store. Press the "OK" Foxkey. The changes are now stored. Editing a Phone Book Entry You want to edit a phone number stored on your phone. You can only edit the entries for your own phone numbers, i.e.

  • Page 50: Configuring Keys

    Personalizing Your Phone To delete an entry: Press the Menu key repeatedly until the display reads MENU "Delete". Delete Press the "Delete" Foxkey. The entry is empty. Configuring Keys This section explains how to assign phone numbers and functions to a configurable key. There are two different keys for storing numbers: •...
  • Page 51 Personalizing Your Phone Enter the name. Press the "OK" Foxkey. 1. The first phone number is stored; the display reads "Enter number". 2. Enter the phone number. Press the "OK" Foxkey. The display reads "Enter name". Enter the name. Press the "OK" Foxkey. 2.
  • Page 52 Personalizing Your Phone Note From here on, the operating sequence is the same as for: Storing under a configurable key and storing under the Foxkey. Use the navigation key to scroll to the "Function key" entry. Press the "OK" Foxkey. Use the navigation key to select the function you want.
  • Page 53 Personalizing Your Phone Press the "OK" Foxkey. The display reads "Melody". Use the navigation key to select the melody: Note You can test the setting using the "Test" Foxkey. Press the "OK" Foxkey. The display reads "Speed". Use the navigation key to select the speed: Note You can test the setting using the "Test"...

  • Page 54: Configuring Line Keys

    Personalizing Your Phone Clearing a Key You want to clear the assignment made to a configurable key. The function "Delete key" is available for this purpose in the configuration mode. <long> Press the configurable key and hold it down for a moment. The display shows the key type.
  • Page 55 Personalizing Your Phone Use the navigation key to select the melody: Note You can test the setting using the "Test" Foxkey. Press the "OK" Foxkey. The display reads "Speed". Use the navigation key to select the speed: Note You can test the setting using the "Test" Foxkey. Press the "OK"...

  • Page 56: Formulating Functions

    Personalizing Your Phone Formulating Functions This section explains how to activate an individual function, for example call forwarding unconditional, with the aid of function commands and how to assign it to a key. Function under a Foxkey You want to know the status of a function stored under the Foxkey. Certain functions are shown with a check mark on the display when the function is activated: •...

  • Page 57: Using The Phone To Control Outside Systems

    Using the Phone to Control Outside Systems Using the Phone to Control Outside Systems Redkey function You want to use your phone to switch on a heating system, operate a sun blind, call for help, trigger an alarm or actuate another function on an outside system. Triggering a Function with a Redkey Your system administrator can set up one or more Redkeys on your phone.

  • Page 58: Installation And First-Time Operation

    Installation and First-Time Operation Installation and First-Time Operation Setting up and mounting the phone With the aid of the supplied stand you can set up the phone as a desktop phone or mount it to the wall. Setting the phone up as a desktop phone You can set up the phone either at a 40°...

  • Page 59: Wall Mounting

    Installation and First-Time Operation Wall mounting You can also mount the phone on the wall. To do so, screw the stand onto the wall as a bracket and hook the phone onto the stand. Note: As there is only a limited amount of space between the sockets on the back of the phone and the wall on which it is mounted, you need to use a ribbon cable with a short connector for the cord.

  • Page 60: Connecting The Phone

    Installation and First-Time Operation Dismantling Desktop phone: 1. Disconnect the phone cord and remove. 2. Carefully pull the stand away in the opposite direction. Wall set: 1. Carefully slide the phone upwards out of the stand. 2. Disconnect the phone cord and remove. Connecting the phone Connecting to the IP network Connecting a PC (if required)

  • Page 61: Labelling Configurable Keys

    Installation and First-Time Operation Connecting the power supply If your LAN supports Power-Over-Ethernet (PoE), the phone will be powered via the LAN cord and you will not require a power adapter. If your LAN does not support PoE or if you have installed a switch between the LAN and the phone that does not support PoE, you will need the optional power adapter to power the phone.

  • Page 62: Troubleshooting

    Troubleshooting Troubleshooting Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the phone (see "Installation"). Handset off-hook, no dialling tone, no display Make sure the phone cord is correctly plugged in to both the phone and the LAN socket (see "Installation"). Display reads "Not configured", handset off-hook, no dial tone Your phone has not been assigned a call number.

  • Page 63: Procedures

    */# Procedures */# Procedures Functions that are not available via the menu can be activated using */# procedures. You can either type in a */# procedure directly or store it under a key. You can only activate certain */# procedures if the same function cannot be obtained via the menu. The availability of certain */# procedures may be restricted depending on the system and software version.
  • Page 64 */# Procedures Controlling Relays *74<Relay No.> • Activate #74<Relay No.> • Deactivate Deactivate all active functions (except user group) Displaying your own call number to the destination subscriber (CLIP and CLIR): *31 <Destination No.> • Suppress call number display for this call (CLIR call by call) *31# •...
  • Page 65 */# Procedures General bell *81 <SC No.> • Find with coded ringing in prefix dialling • Find with coded ringing in suffix dialling • Answer coded ringing • Answer ringing signal Intrusion • Protect against • Allow to own set Lock/unlock the phone *33 <PIN># •...
  • Page 66 */# Procedures Text Message (Standard Text) with / without Parameter *3598 <SC No.> <Text No.> • Send to a subscriber [Param.] # *35 <Gr. No.> <Text No.> [Param.] # • Send to a group *3599 <Text No.> [Param.] # • Send to all User group (UG) *4800 •...

  • Page 67: System And Software-Related Functions

    System and Software-Related Functions System and Software-Related Functions You want to activate a feature described in these Instructions but the system will not let you. Some systems or system versions do not support all the features. The corresponding text sections are identified by a number inside square brackets.

  • Page 68: Declaration Open Source Software

    The licence texts for the GPL and LGPL and for the source code of the software sections listed below are available at http://www.aastra.ch/docfinder ("Public GNU source" document type). The licence texts for the GPL and LGPL are also stored on the terminal itself and can be viewed using the integrated web interface (URL: <IP address of your system terminal>.

  • Page 69: Menu Overview

    Menu Overview Menu Overview Note The menu tree can vary depending on the system and the software version. The present menu tree refers to system version I6.1 Press the Menu key Send message to: Phone book 1...16 Page Subscriber Number Abbreviated dialling Group Internal...
  • Page 70 Menu Overview Hands-free operation Discreet ringing Text MCID Idle text Forwarding CLIR per call *Language Deflection Sprache,Language,Langue,Lingua Switch group Relay Hands-free operation Relay1 Relay2 Relay3 Announcements only Announcement Group Group1 Alpha Keyboard Lock QWERTY Protect against call waiting QWERTZ Protect against announcement Remote maintenance Headset Once Only...

  • Page 71: Index

    Index Index */#, ... */# Procedures ....................................63 Absence key ....................................... 3 Activate/deactivate DTMF ................................35 Activate/deactivate function via third-party phone ......................63 Activate/deactivate the DTMF Mode ............................35 Activating/Deactivating Functions by Remote Control ....................41 Allow/Protect Against Intrusion ..............................65 Alpha key ......................................3 Announcement ..................................47 Announcement service ................................63 Answer/Reject or clear a Callback Message ..........................34 Answering a Call ....................................
  • Page 72 Index Correcting your Input ...................................14 Correction key ....................................3 Creating a New Phone Book Entry ............................48 Data backup .....................................63 Deactivate functions ..............................63 Deflect a call during the ringing phase ..........................32 Deflection ......................................32 Dialling and Phoning ..................................8 Dialling by name ..................................16 Dialling from the Call List of Answered Calls ........................19 Dialling from the Call List of Unanswered Calls ........................19 Dialling with a Configurable Key ..............................20...
  • Page 73 Index Hands-free operation ..............................4 Info key ......................................... 3 Information ......................................4 Input character ....................................13 Installation ......................................58 Key phone ......................................39 Keypad ........................................3 Labelling keys ....................................61 Leaving a Message ..................................29 LED ......................................3 Liability ......................................... 7 Line key ......................................3 List of answered calls ..................................19 Lock ........................................30 Lock the phone ....................................30...
  • Page 74 Index Pager ........................................37 Park ........................................25 Parking on a Line key ..................................40 Personalizing Your Phone ................................42 Phone Book Management ................................48 Phoning over a Line Key ................................40 Picking Up a Call ..................................35 Pick-up ........................................35 PoE ........................................61 Pressing a Key ....................................12 Private call with PIN ..................................23 Protect against Intrusion/Announcements ..........................47 Quickdial ......................................16 Read Text Messages ..................................34...
  • Page 75 Index Team key ....................................3 Text mode ....................................4 To activate headset operation ............................44 Tracking a Malicious Call ................................39 Transferring a Call Partner ................................25 Troubleshooting ..................................11 trying to register .....................................62 Undoing Actions .....................................15 Unlock .........................................30 Unlocking Your Phone ..................................65 Upper and Lower Case .................................14 User group ......................................66 Using the Foxkey ....................................12 Volume/cursor keys .................................

  • Page 76: Declaration Of Conformity

    Declaration of Conformity Konformitätserklärung We, Aastra Telecom Schweiz AG, declare with full responsibility that the product complies with the provisions of Directive 1999/5/EC of the Council of the European Union. You will find the complete text of the declaration of conformity and other documents under: www.aastra.ch/docfinder...

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