Troubleshooting - Xerox DOCUPRINT N4525 Advanced Features And Troubleshooting Manual

Troubleshooting

If your printer is not operating properly, check:
I Whether the printer is plugged in and switched on.
I Whether the cable is correctly connected to the printer.
I Whether the media trays are inserted correctly and the doors are securely closed.
I The control panel for an error message about the problem.
I Whether your computer has the correct driver installed and configured for your
printer.
Refer to the User Guide (on the CD-ROM that came with your printer) for information on
solving:
Paper size/type mismatch problems
I
Print quality problems
I
Media jams
I
For detailed troubleshooting information, refer to the infoSMART™ Knowledge Base
(troubleshooting knowledge database) on the Xerox Printer web site:
www.xerox.com/officeprinting/infoSMART
To contact your Customer Support Center, refer to Appendix D - Xerox Customer Support
Centers or view the current phone number listing on the Xerox Printer web site at:
www.xerox.com/officeprinting/support
This section of the manual covers:
Maintaining and cleaning your printer - see page 80.
I
Solving printing problems - see page 82.
I
Diagnostic flashes - see page 86.
I
Advanced Features and Troubleshooting Manual
Troubleshooting
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