Using The Contact Directory - Polycom VVX 500 Quick Start Manual

Basic Phone Features
Transferring a call:
> You can transfer calls in two ways:
> Blind Transfer - Transfer a call to another party without
waiting for the other party to answer.
> Consultative Transfer - Transfer a call to another party
after speaking to the other person.
To perform a blind transfer:
> During a call, press the Transfer soft key. This puts the call
on hold.
> Press the Blind soft key located on top of the screen.
> Dial the number you want to transfer the call.
To perform an consultative transfer:
> During a call, press the Transfer soft key. This puts the call
on hold.
>
Dial the number to which you want to transfer the call.
> When the party answers press Transfer to send the original
call.
>
If the transfer fails or you need to get the caller back, press
the Resume soft key to return to the original call.
7 Quickstart Guide | Polycom VVX 500/600

Using the Contact Directory

Dial from a directory menu:
> Press Home button to open the main menu.
> Press Directories.
>
Press on the contact you wish to dial.
>
Then press on the contact number you wish to dial.
Adding a Favourite Contact:
> Press Home button
to open the main menu.
> Press Directories.
> Press the + soft key and enter the details of your contact.
> Swipe your finger up the screen to scroll to Favourite Index.
>
Add the number you want your contact to appear under, on
your Home view.
Adding a contact from Call History:
>
In your Call History navigate to relevant contact and
press .
> Press Save and enter details as per steps in Adding a
Favourite Contact .
Update contact information:
>
Navigate to your Contact Directory and press the contact.
> to update the contact's information, then press Save.
Press
Quickstart Guide | Polycom VVX 500/600 8