Polycom VVX 601 Series Quick Manual
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Polycom VVX 601 Series Quick Manual

Business media phones
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601 Series Quick Guide
Business Media Phones
Quick User Guide

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Summary of Contents for Polycom VVX 601 Series

  • Page 1 ® ® Polycom 601 Series Quick Guide Business Media Phones Quick User Guide...

  • Page 2: Table Of Contents

    Overview of Phone Hardware and Keys ................8 VVX 601 Hardware ......................8 Navigating VVX Business Media Phones ................10 Accessing Screens on VVX 601 Phone ................10 Access the Home Screen ....................10 Access the Calls Screen ....................10 Access the Lines Screen ....................
  • Page 3 View Call Details ......................25 Contact Directory ......................25 Favourites and Contact Lists ................... 26 Using Bluetooth Devices with VVX 601 Series Phones ............. 26 Enable Bluetooth and Connect a Headset ............... 26 Managing Calls with Your Bluetooth Headset ..............27...
  • Page 4 Enable Bluetooth and Connect a Smartphone ..............27 Managing Calls with Your Smartphone ................28 Disconnect and Remove Your Bluetooth Device ..............28 Edit Your Phone's Bluetooth Device Name ............... 28 Disable Bluetooth Device Discovery ................. 29 DTMF Dialing ........................ 29 Phone Accessories and Computer Applications ..............

  • Page 8: Overview Of Phone Hardware And Keys

    Overview of Phone Hardware and Keys Use the following figures and tables to understand your VVX phone's hardware features VVX 601 Hardware The following figure displays the hardware features on the VVX 601 phone. The table lists each feature numbered in the figure.
  • Page 9 Reference Feature Feature Description Number Security slot Enables you to attach a universal security cable lock to your phone so you (on back) can secure it to a desktop. Reversible tab Secures the handset in the cradle when your phone stand is positioned at a high angle.

  • Page 10: Navigating Vvx Business Media Phones

    Navigating VVX Business Media Phones The phone has icons, status indicators, and user screens to help you navigate and understand important information on the state of your phone. Accessing Screens on VVX 601 Phone You can access the following screens on the phone: •...

  • Page 11: Access The Lines Screen

    During a call, do one of the following: • Press the Home key. • From the Lines screen, press the Calls soft key. • On VVX 601 phone, tap in the status bar. • On VVX 601 phone, swipe the screen right to left. Access the Lines Screen The Lines screen is the default screen when your phone is not in use.

  • Page 12: Switch Among Phone Screens

    • During a call, select the Calls soft key. • Swipe the screen from right to left. Switch Among Phone Screens You can see any phone screen by pressing the Home key or swiping your finger from right to left on the touchscreen.
  • Page 13 Active call using Polycom HD Login credentials invalid Voice Held Call Shared Line Incoming call Call forwarding enabled Active conference Recent Calls USB flash drive attached Recording paused Recording in progress Placed call Received call Missed call Bluetooth available (VVX 600/601 only)

  • Page 14: Placing And Answering Audio Calls

    Placing and Answering Audio Calls VVX 601 phones can manage a maximum of 24 active, incoming, and held audio calls at a time. However, you can have only one active call in progress with numerous other incoming calls or calls on hold on all phones. Additionally, your system administrator can set up your phone to have up to six lines with unique extension numbers or the same extension number as other lines on your network Placing Audio Calls...

  • Page 15: Call Favorites From The Home Or Lines Screen

    1. Select New Call. 2. From the Dialer, select Favorites. 3. Select a favorite, and select Dial. On VVX 601 phones, the call is automatically placed after you select a favorite. Call Favorites from the Home or Lines Screen You can quickly call favorites from the Home or Lines screen 1.

  • Page 16: Answer A Call When In A Call

    1. Do one of the following: • Pick up the handset. • Press or select Answer. • Press After you answer the incoming call, the call becomes active. Answer a Call When in a Call When you are in an active call and an incoming call arrives on the same or a different line, a call waiting tone beeps, and the Incoming Call screen is displayed.

  • Page 17: Hold A Call

    Hold a Call You can place any active call on hold. 1. During an active call, select Hold. If you're in the Calls screen, select the call first. A hold icon is displayed on the line of the held call, and a red LED light flashes on the line key Resume a Call You can view and resume all held calls on the phone.

  • Page 18: Transfer A Call

    selected transfer type is used for all calls. Transfer a Call You can transfer a call to another contact and choose the transfer type you want to use for the call. 1. During a call, do one of the following •...

  • Page 19: Display Calls From The Calls Screen

    • Press and hold the line key. • Tap and hold the phone line. • On VVX 601 phones, swipe the screen from right to left. Display Calls from the Calls Screen You can view multiple calls on your line from the Calls screen. 1.

  • Page 20: Reject Calls From A Contact

    Reject Calls from a Contact You can send incoming calls from a particular contact directly to your voicemail. 1. Navigate to Directories > Contact Directory. 2. From your Contact Directory, select a contact. 3. From the Contact Information screen, select Edit or tap 4.

  • Page 21: Disable Do Not Disturb

    1. Select DND. 2. From the Line Select screen, select a line. 3. From the Do Not Disturb screen, select Enable. Disable Do Not Disturb You can disable DND when you are ready to resume receiving calls again. Tip: To quickly disable DND on VVX 601 phones, tap in the status bar.

  • Page 22: Conference Calls

    Conference Calls You can initiate audio conference calls with various contacts on your VVX 601phone. When you initiate a conference call, you can hear audio for two or more contacts, manage conference participants, and join calls into a conference or split a conference into individual calls. Tips for Conference Calls When you are in a conference call, follow these tips: •...

  • Page 23: End A Conference Call

    • When you have an active call and a held call, select the Join soft key. 2. When you have an active call and more than one held call, select a held call and then select the Join soft key. The active call and the selected held call are joined into a conference.

  • Page 24: Call Lists And Directories

    Call Lists and Directories Recent Calls The Recent Calls list on VVX 601 phones includes missed, received, and placed calls. Each list holds up to 100 entries. You can perform the following tasks from the Recent Calls list: • Sort, order, and filter calls. By default, the list displays all call types with the most recent call displaying first.

  • Page 25: Edit A Recent Call Entry

    Edit a Recent Call Entry You can edit a contact's phone number stored in your Recent Calls list before returning the contact's call. 1. Select Info or tap next to a call record. 2. Select Edit or tap 3. Edit the number and select Dial or tap Delete a Recent Call Entry You can delete any recent call entry from the Recent Calls list.

  • Page 26: Favourites And Contact Lists

    This cannot be managed by the phone and should be configured via the Visual Device Manager Using Bluetooth Devices with VVX 601 Series Phones On the VVX 601 business media phones, you can connect a Bluetooth device such as a smartphone or headset to handle audio calls.

  • Page 27: Managing Calls With Your Bluetooth Headset

    7. Tap Pair in the Available Devices screen to begin the pairing process. 8. Select Connect to connect the paired device. The Bluetooth Headset icon along with a message that the device is connected displays in the Manage Devices screen and in the status bar of the VVX phone. After you connect a Bluetooth device to a VVX 601 phone, the VVX phone automatically connects to the last connected Bluetooth device after the phone reboots or restarts.

  • Page 28: Managing Calls With Your Smartphone

    You can change the Bluetooth device name for your VVX phone to identify your phone to other devices. Bluetooth devices use the VVX business media phone's default device name to identify the phone in the list of available devices. By default, the device name for VVX phones display as Polycom <phone model name> on Bluetooth devices...

  • Page 29: Disable Bluetooth Device Discovery

    Procedure 1. Navigate to Settings > Basic > Bluetooth Settings. 2. Ensure that Bluetooth is On. 3. From the Bluetooth Settings screen, select Device Name. 4. In the Device Name text box, enter the name you want to give for the VVX phone. 5.

  • Page 30: Phone Accessories And Computer Applications

    Phone Accessories and Computer Applications Using a Headset with Your Phone You can connect a headset to your VVX phone and use the headset to place and answer calls, handle all calls using a headset, and use electronic hookswitch (EHS). You can connect an analog headset to all VVX 601 phones or a USB headset.

  • Page 31: Using Electronic Hookswitch

    EHS. 1. Connect your headset and EHS adapter to your phone. See the Quick Start Guide for your phone on Polycom Voice Support for information on connecting a headset to your phone. 2. Navigate to Settings > Basic > Preferences > Headset > Hookswitch Mode.

  • Page 32: Controlling Calls With Electronic Hookswitch

    Controlling Calls with Electronic Hookswitch After you have followed the procedures for connecting your headset and enabled EHS, you can use the controls on your headset to answer, mute, and end calls. If supported on your headset, you can also place calls on hold. See your headset's user documentation for information on controlling calls from your headset.

  • Page 33: Accessibility Features

    Accessibility Features Features for Hearing-Impaired Users Polycom phones include many features that enable users with hearing impairments to use various features on the phone. The following table lists the accessibility features for hearing-impaired users. Accessibility Features for Hearing-Impaired Users Accessibility Feature...

  • Page 34: Features For Mobility-Impaired Users

    Features for Vision-Impaired and Blind Users Polycom phones include various features that enable users with visual impairments to use many of the features on the phone. The following table lists the accessibility features for visually-impaired and blind users.
  • Page 35 Tactile “5” key with raised bumps The “5” key has two bumps that enable you discern the position of other keys on the keypad. Large keys The large keys on the phone console enable you to access phone features and functions. Physical line keys VVX 300 series and 400 series phones have physical line keys that you can press to answer and end calls.

This manual is also suitable for:

Vvx 500Vvx 501Vvx 600Vvx 601

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