Lexmark X746de Service Manual page 68

7526
Error code
242.03
242.05
242.10
242.11
242.17
242.21
Service Manual
2-28
Description
Pick timeout from tray 2 exceeded
without a tray 2 sensor break.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Tray 2 assembly failure
• Aligner failure
• Transport belt module failure
Tray 2 picked, but page failed to reach
the option sensor in time.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Faulty paper pick mechanism
Tray 2 page exits pass thru made
early.
Possible causes:
• Defective pass thru sensor
• Faulty cable in the connector
OPT1 on system board.
Tray 2 sensor never broke.
Possible causes:
• Incorrect tray 2 media setting
• Incorrect Tray 2 paper loading
• Incorrect media restraint setting
• Paper tray failure
• Aligner failure
• Transport belt module failure
• Loading card stock from the
special media tray above the fill
line
• High humidity (replace paper)
Tray 2 detected a jam from idle.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system board
Tray 2 motor stalled.
Possible causes:
• Incorrect paper loading
• Paper pick mechanism failure
• Printer option cable connector
damaged
• Input option damage.
• System board failure
Action
• Remove all media present in the paper path.
• Ensure proper media is set for the type of paper
used in tray 2.
• Fan media, and stack flat in tray 2.
• Properly set media restraints in tray 2.
• If the paper jam message persists, go to
"242.03, 242.11—Paper Jam service check"
on page 2-77
• Ensure proper media is set for the type of paper
used in tray 2.
• Fan media, and stack flat in tray 2.
• Properly set the media restraints in tray 2.
• Check the pick tires in tray 2 and replace if worn.
• If the previous actions do not fix the problem, go
to
"242.05—Paper Jam service check" on
page 2-78.
• Ensure the proper media is set for the type of
paper used in tray 2.
• Check for anything in the paper path that might
cause the paper to jam.
• The exits pass thru sensor may not be
functioning properly. Go to
Jam service check" on page
• Ensure the proper media is set for the type of
paper used in tray 2.
• Fan media, and then stack flat in tray 2.
• Properly set the media restraints in tray 2.
• If the problem persists, go to
Paper Jam service check" on page
• Clear away anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to
"242.17—Paper Jam service check" on
page 2-80.
1. Remove all media present in the paper path.
2. Ensure proper media is set for the type of paper
used.
3. Fan media, and stack it flat in the tray or
multipurpose feeder.
If the previous actions do not fix the problem, go to
"242.21, 243.21, 244.21. 245.21, 242.30, 243.30,
244.30, 245.30—Paper Jam service check" on
page 2-81.
"242.10—Paper
2-79.
"242.03, 242.11—
2-77.
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