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Shutter Mode (Future – Not Implemented) – Allows the user to select between rolling and
global shutter.
10 Camera Care and Maintenance
10.1 Maintenance, Returns, and Repair
Your FLIR AIS camera should be handled with care as with any delicate high precision opto-electronic
instrument. The camera should not be exposed to liquid or shock environments. Temperature and
humidity should be kept within the operating and storage range specified. There are no user serviceable
parts on this camera.
If an issue cannot be resolved remotely, FLIR AIS will issue a Returned Materials Authorization (RMA)
for the camera. Please contact FLIR AIS support at
issues or to receive an RMA number and shipping information. If the camera is under warranty, the
camera will be repaired or replaced according to the terms of the warranty. If the camera is out of
warranty, the repair will be quoted on an individual basis.
10.2 Electrostatic Discharge (ESD)
Your FLIR AIS camera contains circuitry that can be damaged by electrostatic discharge. It is good
practice to carry the camera in a static free container or bag. When the camera is not plugged in, the user
should make sure that the working surface, and any tools used, are properly grounded.
10.3 Cover Glass Damage
The camera sensor has a protective cover glass over the sensor. If the lens mount is removed, this cover
glass is exposed at the front of the camera. It can easily become scratched, soiled or damaged. It is
especially difficult to remove oil from it, so avoid touching with fingers. It is best to keep the lens mount
on the camera to reduce the risk of physical damage.
If the cover glass does get dirty or dusty, use clean, dry compressed air to blow away any dust. If further
cleaning is required, use a lint-free, ESD safe soft cloth wipe such as a LENSX 90 (Item #:LN90.0406.24)
from Berkshire and optical cleaning fluid such as Coated Optics Cleaning Fluid (Cat No. 49120) from
Oriel. Proper techniques for cleaning AR coated glass should be used. See section 2.3 for important
cleaning information.
10-10032-01
Rev A1
supportais@flir.com
2011 FLIR Advanced Imaging Systems
Tau CNV Camera User's Manual
for further information on field
ECO: 594
page 48 of 49
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