Troubleshooting Guide - Sartorius Basic Series Installation And Operating Instructions Manual

Electronic analytical and precision balances
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Troubleshooting Guide

Problem ...
No segments appear in the weight
display (16)
Weight display shows "L" or "CH2"
Weight display shows "H"
The weight readout changes con-
stantly or the special message
"BUSY" does not go out in the
weight display
The weight display shows "CE"
The weight readout is obviously
wrong
Causes ...
-
No line voltage available
-
The AC adapter has not been
plugged in
-
The pan (1) is not in place
-
Load exceeds capacity of the
balance
Unstable ambient conditions
-
-
Too much vibration or there is a
draft
-
The door of the weighing cham-
ber is not completely closed (for
B 120S)
-
The sample or object does not
have a stable weight
The CAL key (14) was not
-
pressed when the display read
zero
-
The balance is loaded
-
The balance has not been cali-
brated
-
The balance has not been tared
before weighing
Scale has not been tared before
-
weighing
-
The air bubble of the level indi-
cator (9) is not within the circle
(only for B 120S, B 210P/S,
B 3100P/S)
Remedy
-
Check current supply
-
Plug in the AC adapter
-
Place the pan
-
Unload the balance
Set up scale in another area
-
-
Access the menu to adapt scale
to the particular type of weigh-
ing environment
-
Close the door of the weighing
chamber
Press tare control (10) and re-
-
press the CAL key
-
Unload the balance
-
Calibrate the balance
-
Tare before weighing
-
Level the balance
19

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