Troubleshooting Print Quality - Canon MultiPASS F50 User Manual

F50 Chapter 9.qxd 06/01/2001
F50 User's Manual
Problem
Device time
out on
computer
Error: writing
to LPT1

Troubleshooting Print Quality

Problem
Printouts in
black only
Printout
contains
smudges,
spotting or
white streaks
70
4:09 PM Page 70
Possible Cause
Paper not Make sure the paper is loaded and aligned correctly in the multi-
correctly loaded purpose tray. See "Loading Paper" on page XX.
and aligned
Paper jam Clear any paper jams. See "Clearing Paper Jams" on page XX.
F50 is unplugged Plug in the F50 and try printing again.
F50 turned off Power up the F50 and try printing again.
F50 not connected Check the printer cables and ensure they are securely connected.
Then try printing again.
Paper jam Clear any paper jams. See "Clearing Paper Jams" on page XX.
Possible Cause
Application does Try printing from a different application.
not support color
printing
Printhead requires Print a Nozzle Check Pattern to determine if the printhead requires
cleaning cleaning. See "Printing a Nozzle Check Pattern" on page XX for
instructions on evaluating the printout. If the printhead requires
cleaning, see "Cleaning the Printhead" on page XX.
Printhead not Make sure the printhead is installed properly.
installed properly
Printhead requires Print a Nozzle Check Pattern to determine if the printhead requires
cleaning cleaning. See "Printing a Nozzle Check Pattern" on page XX for
instructions on evaluating the printout. If the printhead requires
cleaning, see "Cleaning the Printhead" on page XX.
Printing on wrong Some paper types have a correct side for printing. Try turning the
side of paper paper over and printing on the other side.
Printhead not Make sure the printhead is installed correctly.
installed properly
One or more ink Check if one or more ink tanks are empty. See "Monitoring Ink Levels"
tanks are empty on page XX. If an ink tank is empty, see "Replacing and Ink Tank" on
page XX.
Printhead not Align the printhead. See "Aligning the Printhead" on page XX.
aligned after
installation
Unsupported Make sure you are using a print media supported by the F50. See the
print media inside back cover for a list of supported media.
Try This
Try This