Yeastar Technology MyPBX U100 Administrator's Manual
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Yeastar Technology MyPBX U100 Administrator's Manual

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MyPBX U100/U200
Administrator Guide
Version 15.19.0.23
Yeastar Information Technology Co. Ltd

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Summary of Contents for Yeastar Technology MyPBX U100

  • Page 1 MyPBX U100/U200 Administrator Guide Version 15.19.0.23 Yeastar Information Technology Co. Ltd...

  • Page 2: Table Of Contents

    MyPBX U100/U200 Administrator Guide Table of Contents 1. Introduction ..................5 1.1 Features ........................5 1.2 Hardware Specifications ..................7 1.2.1 Exterior Appearance ........................7 2. System Setup ..................8 2.1 Connection Drawing ....................8 2.2 Connecting Ethernet Line ..................8 2.3 Supplying Power......................
  • Page 3 MyPBX U100/U200 Administrator Guide 5.5.5 Reset and Reboot ........................43 5.5.6 Hot Standby ..........................43 6 PBX ....................46 6.1 Extensions ......................46 6.1.1 FXS/VoIP Extensions ........................46 6.1.2 Phone Provisioning ........................57 6.2 Trunks ........................65 6.2.1 Physical Trunk ..........................65 6.2.2 VoIP Trunk ..........................
  • Page 4 MyPBX U100/U200 Administrator Guide 8.2 MyPBX Client....................... 138 8.3 Billing System ...................... 138 8.4 Hotel Module ...................... 139 9 Logout .................... 139 10. Use MyPBX..................140 10.1 Make outbound calls ..................140 Sample Routing via VoIP Trunk ......................141 10.2 Incoming call ..................... 143 Sample Routing to an IVR........................

  • Page 5: Introduction

    New products MyPBX U100&U200 is a standalone embedded hybrid PBX for medium businesses and remote branch offices of larger organizations (1-200 users per site). MyPBX U100&U200 also offers a hybrid solution (a combination of VoIP applications using PSTN/BRI/GSM/UMTS/FXS equipment) alternative for enterprises who are not yet ready to migrate to a complete VoIP solution.
  • Page 6 MyPBX U100/U200 Administrator Guide URL of U100: http://www.yeastar.com/products/MyPBX-U100.asp URL of U200: http://www.yeastar.com/Products/MyPBX-U200.asp 6/195...

  • Page 7: Hardware Specifications

    MyPBX U100/U200 Administrator Guide 1.2 Hardware Specifications 1.2.1 Exterior Appearance Front Panel ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ Figure 1-1 MyPBX U100&U200 Front Panel Indication 16 Green LEDs ① 16 RJ11 ports ② Console port (RJ45) ③ WAN/LAN port ④...

  • Page 8: System Setup

    MyPBX U100/U200 Administrator Guide 2. System Setup 2.1 Connection Drawing Figure 2-1 2.2 Connecting Ethernet Line MyPBX provides two 10/100M Ethernet ports with RJ45 interface and LED indicator. Plug Ethernet line into MyPBX’s Ethernet port, and then connect the other end of the Ethernet line with a hub, switch, router, LAN or WAN. Once connected, check the status of the LED indicator.

  • Page 9: Supplying Power

    MyPBX U100/U200 Administrator Guide 2.3 Supplying Power Please follow the steps below to connect the MyPBX unit to a power outlet: 1. Connect the small end of the power cable to the power input port on the MyPBX back panel, and plug the other end of the cable into a 100V~240V AC power outlet.

  • Page 10: Administrator Login

    (your PC should be in the same local network with MyPBX): IP Address: http://192.168.5.150 Username: admin Password: password In this example, the IP address is 192.168.5.149 Figure 3-1 This is the welcome page of MyPBX U100&U200 after successful login. Figure 3-2 You can also login via HTTPS protocol 10/195...
  • Page 11 MyPBX U100/U200 Administrator Guide Like https://192.168.5.147, you will see a prompt that is a certificate problem. Click “Continue to …”, then you can login after entering user and password .HTTPS is HTTP over SSL, and it is safer than HTTP.
  • Page 12 MyPBX U100/U200 Administrator Guide Figure 3-4 Figure 3-5 12/195...

  • Page 13: Status

    MyPBX U100/U200 Administrator Guide 4 Status Click to start to check the status of MyPBX U300, where we can check the status of extensions, trunks, network and system information. 4.1 Line status In this page, we can check the status of extensions and trunks 4.1.1 Extension Status...

  • Page 14: Trunk Status

    MyPBX U100/U200 Administrator Guide 4.1.2 Trunk Status Figure 4-2 Trunks: VOIP Trunk: Status Unregistered: Trunk registration failed. Registered: Successful registration, trunk is ready for use. Request Send: Registering. Waiting: Waiting for authentication. Service Provider: Status OK: Successful registration, trunk is ready for use.

  • Page 15: System Status

    MyPBX U100/U200 Administrator Guide Status Ok: The ports connect correctly. Disconnected: The port hasn’t connected to the BRI line 4.2 System Status In this page, we can check the status of MyPBX system, including the hardware, firmware version and the network status of LAN and WAN ports.

  • Page 16: System

    MyPBX U100/U200 Administrator Guide Figure 4-4 5 System Click to access. In this page, we can configure the network settings, firewall settings, storage management and some other preferences like firmware update and hot standby. 5.1 Network Preferences 5.1.1 LAN Settings...
  • Page 17 MyPBX U100/U200 Administrator Guide Figure 5-1 ·DHCP If this option is set, MyPBX will use DHCP to get an available IP address from your local network. Not recommended as without the right IP address you cannot access MyPBX. ·Enable SSH This is the advance way to access the device, you can use the putty software to access the device.

  • Page 18: Wan Settings

    MyPBX U100/U200 Administrator Guide Set the second subnet mask for MyPBX. WAN Settings 5.1.2 Figure 5-2 It supports three connection types: DHCP (obtain an IP automatically), PPPoE, Static IP Address. Note: 1. WAN port is disabled by default 2. WAN port cannot be used as a router to route the internet packages from WAN port to LAN port.

  • Page 19: Dhcp Server

    (i.e., a scope) configured for a given network. You can set a local network NTP server for MyPBX here too Note: MyPBX U100&U200 can be working as a DHCP server, but cannot be regarded as a router.
  • Page 20 Note: MyPBX U100&U200 is not the VLAN server, a 3-layer switch is still needed, please configure the VLAN information there first, then input the details in MyPBX, so that the packages via MyPBX will be added the VLAN label before sending to that switch.
  • Page 21 MyPBX U100/U200 Administrator Guide .The VLAN Number is a unique value you assign to each VLAN on a single device. ·VLAN IP Address Set the IP Address for MyPBX VLAN over LAN. ·VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over LAN.

  • Page 22: Vpn Settings

    MyPBX U100/U200 Administrator Guide 5.1.5 VPN Settings A virtual private network (VPN) is a method of computer networking—typically using the public internet—that allows users to privately share information between remote locations, or between a remote location and a business home network.

  • Page 23: Ddns Settings

    MyPBX U100/U200 Administrator Guide 5.1.6 DDNS Settings DDNS (Dynamic DNS) is a method/protocol/network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a Domain Name System (DNS) name server to change, in real time, the active DNS configuration of its configured hostnames, addresses or other information.

  • Page 24: Security Settings

    MyPBX U100/U200 Administrator Guide Figure 5-7 1) Route table The current route rules of MyPBX ·Destination The destination network to be accessed to by MyPBX ·Subnet Mask Specify the destination network portion. ·Gateway Define which gateway MyPBX will go through when access to the destination network.

  • Page 25: Security Center

    MyPBX U100/U200 Administrator Guide 5.2.1 Security Center You can check MyPBX security configuration in “Security Center” page. And also, you can enter the relevant security settings page rapidly. Firewall: Figure 5-8 In the “Firewall” tab, you can check firewall configuration and alert settings. By clicking the relevant button, you can enter the configuration page directly.

  • Page 26: Firewall Rules

    MyPBX U100/U200 Administrator Guide In “Port” tab, you can check SIP port and HTTP port. You can also enter the relevant page by clicking the button in “Setting” column. 5.2.2 Firewall Rules Figure 5-11 1) General Settings ·Enable Firewall Enable the firewall to protect the device.
  • Page 27 MyPBX U100/U200 Administrator Guide Figure 5-12 ·Name A name for this rule, e.g. “HTTP”. ·Description Simple description for this rule. E.g. Accept the specific host to access the web interface for configuration. ·Protocol The protocols for this rule. ·Port Initial port should be on the left and end port should be on the right.

  • Page 28: Ip Blacklist

    MyPBX U100/U200 Administrator Guide 3) Auto Defense By default, there is no rule. Figure 5-13 Port The port you want to auto defense, for example, 8022. Protocol: Select the protocol. You can select UDP or TCP. Rate: The maximum packets or connections can be handled per unit time.

  • Page 29: Ami Settings

    MyPBX U100/U200 Administrator Guide 1) Blacklist rules You can add the rules for IP blacklist rate as you wish. Figure 5-15 ·Port Auto defense port ·Protocol Auto defense protocol. TCP or UDP. ·IP Packets Allowed IP packets number in the specific time interval.

  • Page 30: Database Grant

    MyPBX U100/U200 Administrator Guide There are two main types of messages on the Asterisk Manager Interface: manager events and manager actions. The 3 party software can work with MyPBX using AMI interface. It is disabled by default. If necessary, you can enable it.

  • Page 31: Alert Settings

    MyPBX U100/U200 Administrator Guide 5.2.6 Alert Settings If the device is attacked, the system will notify users the alert via call or E-mail. The attack modes include IP attack and Web Login. For more details on the system security configuration, please refer to APPENDIX I MyPBX Security Configuration Guide.
  • Page 32 MyPBX U100/U200 Administrator Guide Whether enable E-mail Notification or not ·Recipient’s Name The recipients for the alert notification, and multiple email addresses are allowed, please separate them by “;”. Example: jerry@yeastar.com; jason@yeastar.com, 456@sina.com ·Subject The subject of the alert email.
  • Page 33 MyPBX U100/U200 Administrator Guide Figure 5-19 2. WEBLOGIN Web Login Alert Notification: Enter the password incorrectly five times to login MyPBX Web interface will be considered as an attack, the system will limit the IP login within 10 minutes and notify the user.

  • Page 34: Ldap

    MyPBX U100/U200 Administrator Guide Figure 5-20 5.3 LDAP 5.3.1 LDAP Server LDAP is used as a phone book on MyPBX so that you can search a key word from your IP phone. The key word can be a name, a mobile number, an email or other words in the phonebook.
  • Page 35 MyPBX U100/U200 Administrator Guide Figure 5-21 ·Enable LDAP Enable LDAP to use LDAP on your IP phone. ·Root Node A root node for this LDAP, e.g. dc=pbx, dc=com. ·PBX Node A pbx node for this LDAP, e.g. ou=pbx, dc=pbx, dc=com.

  • Page 36: Storage Management

    5.4 Storage Management USB Device 5.4.1 MyPBX U100/U200 supports USB hard disk. If you enable recording add-on, you can store the recording file in USB hard disk. You can check the information of the hard disk, manage the disk and do some related configuration.
  • Page 37 MyPBX U100/U200 Administrator Guide Figure 5-24 File Sharing Before external storage can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine. Once that has been set up, please follow the steps below.
  • Page 38 MyPBX U100/U200 Administrator Guide Step 1: Choose a window-based computer that is always in service Step 2: Create a folder Step 3: Create a text file named "status.txt" in the folder Step 4: Share this folder Then we need input the Net-Disk information in Step2 page.

  • Page 39: System Preference

    MyPBX U100/U200 Administrator Guide 5.5 System Preference In this page, we can set other system preference, like the password for admin account, system date and time, firmware update, hot standby, backup and restore, reset and reboot. 5.5.1 Password Settings MyPBX has 3 accounts: admin, user, and cdr. User and cdr account is disabled by default.

  • Page 40: Date And Time

    MyPBX U100/U200 Administrator Guide Figure 5-29 After enabling “user” account, you can log in MyPBX using “user”. “user” account can change its own password. CDR account: “cdr” account is disabled by default and its default password is “password”. You can enable it after you log in MyPBX using “admin” account.

  • Page 41: Firmware Update

    MyPBX U100/U200 Administrator Guide Figure 5-31 ·Time Zone You can choose your time zone here. ·Daylight Saving Time Set the mode to Automatic or disabled ·Automatically Synchronize With an Internet Time Server Input the NTP server so that MyPBX will update the time automatically ·Set Date &...

  • Page 42: Backup And Restore

    MyPBX U100/U200 Administrator Guide Figure 5-32 5.5.4 Backup and Restore We can back up the configurations before resetting MyPBX U300 to factory defaults, and then restore it using this package. The backup created on MyPBX is encrypted with file format ".bak".

  • Page 43: Reset And Reboot

    MyPBX U100/U200 Administrator Guide Figure 5-35 5.5.5 Reset and Reboot We can reset or reboot MyPBX U100&U200 via web directly in this page. Figure 5-36 ·Reboot System Warning: Rebooting the system will terminate all active calls! ·Reset to Factory Defaults Warning: A factory reset will erase all configuration data on the system.
  • Page 44 MyPBX U100/U200 Administrator Guide two servers in the failover pair are the same model, own the same modules installed in the same slots, the same hardware configurations and firmware version. Note 2: Please configure the primary server first and configure the secondary server only after the running status of primary server becomes “active”.
  • Page 45 MyPBX U100/U200 Administrator Guide is the same on both units but different from their former IP address. Network Connection Detection: Generally it requires the IP address of the router or gateway that connects both units. MyPBX will connect another unit through this IP address.

  • Page 46: Pbx

    In this page, we can configure the extensions’ details and provision the supported models automatically. FXS/VoIP Extensions 6.1.1 There are three types of extensions supported in MyPBX U100&U200: SIP, IAX and analog extension. Note: 1. The max number of SIP/IAX extension is 100 for U100, 200 for U200.
  • Page 47 MyPBX U100/U200 Administrator Guide Figure 6-2 There are two analog extensions in MyPBX U100&U200 if S2 module is installed. To modify the extension number, please delete it first, then recreate it again. 1) General Figure 6-3 ·Extension The numbered extension, e.g. 1234, that will be associated with this particular User / Phone.
  • Page 48 MyPBX U100/U200 Administrator Guide 2) Voicemail ·Enable Voicemail Check this box if the user should have a voicemail account. ·Voicemail Access PIN # Voicemail Password for this extension, e.g. “1234”. 3) Mail Setting ·Enable Send Voicemail Once enabled, the voicemail will be sent to the below email address as an attachment.

  • Page 49: Other Settings

    MyPBX U100/U200 Administrator Guide Other Settings Figure 6-4 FXS Extension Other Settings 7) Other options ·Call Waiting Check this option if the extension should have Call Waiting capability. If this option is checked, the “When busy” follow me options will not be available.
  • Page 50 MyPBX U100/U200 Administrator Guide This function sets inbound call forwarding on an extension. An administrator can configure Follow Me for this extension. 9) Volume Settings Rxgain: The Volume sent to FXS extension. Txgain: The Volume sent out by the FXS extension 10) Mobility Extension MyPBX allows you to use your mobile phone as an extension.
  • Page 51 MyPBX U100/U200 Administrator Guide Barge spy: you can hear the call and talk with them both General spy: you can choose to use one of the above 3 spy modes Note: for example, if 500 want to monitor extension 501, we need to enable the “allow being spied”...
  • Page 52 MyPBX U100/U200 Administrator Guide Figure 6-6 1) General ·Type Extension type: SIP, IAX or SIP/IAX. SIP – The extension sends and receives calls using the VoIP protocol SIP. IAX -The extension sends and receives calls using the VoIP protocol IAX.
  • Page 53 MyPBX U100/U200 Administrator Guide The Caller ID will be used when this user calls another internal extension. ·Register Name It is for extension registration validation. Users will not be able register the extension if the authorization name is incorrect even though the username and password are correct.
  • Page 54 MyPBX U100/U200 Administrator Guide communicate with devices hidden behind a NAT device (such as a broadband router). If you have one-way audio problems, you usually have problems with your NAT configuration or your firewall's support of SIP and/or RTP ports.
  • Page 55 MyPBX U100/U200 Administrator Guide 7) Other Options .Call Waiting Check this option if the extension should have Call Waiting capability. If this option is checked, the “When busy” follow me options will not be available. The call waiting function of IP phone has higher priority than MyPBX’s call waiting function.
  • Page 56 MyPBX U100/U200 Administrator Guide mobile phone as a mobility extension and then you call MyPBX with this mobility phone, you will hear a dial tone. MyPBX will recognize your call as a call from an extension. You can dial the number of other extensions (your caller ID will be the number of your extension) or dial out via outbound routes just like dialing from your extension.

  • Page 57: Phone Provisioning

    MyPBX U100/U200 Administrator Guide If 500 choose “barge spy”, it should dial “*92501” to start monitoring. If 500 choose “general spy”, it can dial “*90501”, “*91501” or “*92501” to start monitoring. Phone Provisioning 6.1.2 The Auto Provision sub menu provides users a method to Auto Provision IP Phone after the Express Setup process.
  • Page 58 MyPBX U100/U200 Administrator Guide 6.1.2.1 General Settings for Yealink In this page, you can configure the general settings before provisioning Yealink IP phones, including the items like general preferences, codecs, remote phone book and firmware upgrade. Note: if firmware download server is enabled, IP phone will update the firmware automatically according to the version and server you have configured during the provision process.
  • Page 59 MyPBX U100/U200 Administrator Guide 6.1.2.3 Phone book You can add your contacts here and when you use phone provisioning; the IP will download the phone book. Figure 6-11 1) Add Contact ·Type There are three types: None, VIP and Deny list (Blacklist).
  • Page 60 MyPBX U100/U200 Administrator Guide ·Family Name Input the family of this contact. Only works with snom phone. ·Office Number Input the office number here ·Mobile Number Input the mobile number here ·Home Number Input the home number here ·Sub Number Add sub number of this contact.
  • Page 61 MyPBX U100/U200 Administrator Guide 2) Upload Phonebook You can upload a phonebook before auto provision, which will be provisioned to the IP phone when using auto provision feature to configure your IP phones. The format of phonebook should be *.xml.
  • Page 62 MyPBX U100/U200 Administrator Guide ·New Config If your IP phone’s firmware version is above x.70.x.x, you should select “Yes”. Or else, it should be “No”. · MAC address Input the MAC address of the IP phone ·Name Put the name of this Phone here.
  • Page 63 MyPBX U100/U200 Administrator Guide Figure 6-14 3) Memory key settings In this page, we can configure the DSS keys of the IP phone one by one. Figure 6-15 63/195...
  • Page 64 MyPBX U100/U200 Administrator Guide 4) Line keys settings We can configure the line key settings for this IP phone. Figure 6-16 6.1.2.4 Not configured phone In this section, MyPBX will scan all the supported IP phones and display them. We can click the “MAC address” of an IP phone and input the corresponding information in the pop-up window, like figure 6-13.

  • Page 65: Trunks

    6.2 Trunks Physical Trunk 6.2.1 Multiply physical trunks are supported in MyPBX U100&U200, like BRI, PSTN, and GSM/UMTS, please make sure you have installed the modules inside, BRI trunk requires B2 module, PSTN trunk requires the O2, while for GSM/UMTS trunk, and please install the GSM/UMTS modules inside.
  • Page 66 MyPBX U100/U200 Administrator Guide Figure 6-21 ·Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. E.g. “BriTrunk1”. ·Signaling Signaling method BRI-CPE: ISDN BRI in TE mode and Point to Point. BRI-CPE-PTMP: ISDN BRI in TE mode and Point to multi Point.
  • Page 67 MyPBX U100/U200 Administrator Guide 4ess: AT&T 4ESS 5ess: Lucent 5ESS euroisdn: EuroISDN qsig: D-channel signaling protocol at Q reference point for PBX networking. ·Over Lap Dial Define whether MyPBX can dial this switch using overlap digits or not. If you need Direct Dial-in (DDI;...
  • Page 68 MyPBX U100/U200 Administrator Guide You can choose alaw or ulaw. 1) Caller ID Prefix ·ISDN Dialplan These settings are set to make the caller ID prefix work according to information sent from the E1 provider. ISDN telephony numbering plan Recommendation E.164.
  • Page 69 MyPBX U100/U200 Administrator Guide ·Location Number Type Called number identification 3) DOD Setting DOD (Direct Outward Dialing) means the caller ID displayed when dialing out. Before configuring this, please make sure the provider supports this feature. ·Global DOD Global Direct Outward Dialing Number ·DOD...
  • Page 70 MyPBX U100/U200 Administrator Guide PSTN trunk The public switched telephone network (PSTN) is the network of the world's public circuit-switched telephone networks Figure 6-23 Click edit to configure more details. Figure 6-24 ·Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc.
  • Page 71 MyPBX U100/U200 Administrator Guide 1) Hangup Detection ·Busy Detection Busy Detection is used to detect far end hang-up or for detecting a busy signal. Select “Yes” to turn this feature on. ·Busy Count If Busy Detection is enabled, it is also possible to specify how many busy tones to wait for before disconnecting the call.
  • Page 72 MyPBX U100/U200 Administrator Guide Ring: Start when a ring is received (Caller ID Signaling: Bell_USA, DTMF). Polarity: Start when a polarity reversal is started (Caller ID Signaling: V23_UK, V23_JP, DTMF). Before Ring: Start before a ring is received (Caller ID Signaling: DTMF).

  • Page 73: Voip Trunk

    MyPBX U100/U200 Administrator Guide ·Volume Setting Used to modify the volume level of this trunk. Normally, this setting does not need to be changed. ·PIN Code Please enter your SIM card PIN code here if your card has a PIN code.
  • Page 74 MyPBX U100/U200 Administrator Guide Figure 6-27 ·Type SIP – Identifies whether the trunk sends and receives calls using the VoIP protocol SIP ·Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. E.g. “yeastar”.
  • Page 75 MyPBX U100/U200 Administrator Guide ·Username Username of the SIP account. Used for SIP trunk registration. .Authorization name Used for SIP authentication. Leave this blank if not required. ·Password Password of the SIP account. .From User All outgoing calls from this SIP Trunk will use the From User (In this case the account name for SIP Registration) in From Header of the SIP Invite package.
  • Page 76 MyPBX U100/U200 Administrator Guide Define if SRTP is enabled for this trunk ·Qualify Send check alive packets to the sip provider. ·DTMF mode Set default mode for sending DTMF of this trunk. Default setting: rfc2833 ·DOD DOD (Direct Outward Dialing) means the caller ID displayed when dialing out.
  • Page 77 MyPBX U100/U200 Administrator Guide 2) Add IAX trunk Input the correct IAX information (provided by VoIP provider). Inaccurate information will prevent the trunk from registering. Figure 6-29 ·Type IAX – Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX.
  • Page 78 MyPBX U100/U200 Administrator Guide .Online number Define the online number that expected by “Skype Connect” and some other SIP service providers. Leave this field blank if it's no required. ·Maximum Channels Controls the maximum number of outbound channels (simultaneous calls) that can be used on this trunk.
  • Page 79 MyPBX U100/U200 Administrator Guide 104, 105 with “Begin DOD” as 5500100, the corresponding DOD will be 5500100, 5500101, 5500102, 5500103, 5500104, and 5500105. 6.2.2.2 Service Provider In this page, we can configure Service Provider. You can add Service Provider as required. And also you can delete multiple trunks at once by ticking the checkbox as required.
  • Page 80 MyPBX U100/U200 Administrator Guide SIP – Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP. IAX - Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX. ·Provider Name A unique label would help to you identify this trunk. E.g. “Provider2”.
  • Page 81 MyPBX U100/U200 Administrator Guide ·Add Bulk DOD Figure 6-33 Add Bulk DOD Add bulk DOD for bulk extensions in ascending sequence with the “Begin DOD” you fill in. For example, if the Associated Extensions are 100, 101, 102, 103, 104, 105 with “Begin DOD” as 5500100, the corresponding DOD will be 5500100, 5500101, 5500102, 5500103, 5500104, and 5500105.

  • Page 82: Outbound Call Control

    MyPBX U100/U200 Administrator Guide 6.3 Outbound Call Control 6.3.1 Outbound Routes In this page, we can configure the outbound rules to control the outgoing calls. Note: 1. The max number of outbound route is 64. 2. If the dial patterns are the same in several routes, MyPBX will choose the available routes from top to the last one.
  • Page 83 MyPBX U100/U200 Administrator Guide Figure 6-35 ·Route Name Name of this Outbound Route. E.g. “Local” or “Long Distance”. ·Password The route password can be used to protect this route from being accessed without a password. You can choose one of the passwords in the PIN list that you can click the “Pin Settings”...
  • Page 84 MyPBX U100/U200 Administrator Guide ·Rrmemory Hunt Round robin with memory, remembers which trunk was used last time, and then use the next available trunk to call out. ·Office Hours When a specific office hour is selected, this outbound route can only be used during this office hour, and can’t be used in non-office hours.

  • Page 85: Speed Dial Settings

    MyPBX U100/U200 Administrator Guide Speed Dial Settings 6.3.2 Figure 6-36 1) Options ·The prefix of speed dial The prefix should be dialed before the speed dial number. The default is *99. Figure 6-37 2) Add new speed dial. ·Source Number The speed dial number.

  • Page 86: Inbound Call Control

    MyPBX U100/U200 Administrator Guide 6.4 Inbound Call Control In this page, we can configure the details of IVR, ring group, queue and inbound routes. 6.4.1 When there’s an inbound call aims at Auto Attendant, MyPBX will play an IVR recording...
  • Page 87 MyPBX U100/U200 Administrator Guide Figure 6-39 ·Number MyPBX treats IVR as an extension; you can dial this extension number to reach the IVR from internal extensions. ·Name A name for the IVR ·Prompt The prompt recording that will be played when this IVR is reached.
  • Page 88 MyPBX U100/U200 Administrator Guide ·Enable Direct Dial Allow the caller to dial other extensions number directly. ·Key Press Events A list of actions that can be performed depending on the digit dialed by the user. ·Key The Key pressed when the callers hear the IVR prompt.

  • Page 89: Ring Groups

    MyPBX U100/U200 Administrator Guide Ring Groups 6.4.2 Ring groups can be configured to balance the call traffic for multiple users and give callers a higher level of availability for incoming calls. Multiple ring methods and voicemail are supported. Note: follow me feature in extension page will not take effect when it’s ringing as an agent.
  • Page 90 MyPBX U100/U200 Administrator Guide ·Ring Group Name This option defines a name for this group, e.g. “Sales”. “Ring Group Name” is a label to help you identify this group in the group list. ·Ring Group Number This option defines the numbered extension that can be dialed to reach this group.

  • Page 91: Queues

    MyPBX U100/U200 Administrator Guide Queues 6.4.3 Call Queues give users (e.g. call centers) an efficient means to have their calls answered in the order they were received to deliver top tier customer service. Figure 6-42 Call queues allow calls to be sequenced to one or more agents.
  • Page 92 MyPBX U100/U200 Administrator Guide Figure 6-43 ·Queue Name A name for the Queue. 92/195...
  • Page 93 MyPBX U100/U200 Administrator Guide ·Queue Number Use this number to dial into the queue, or transfer callers to this number to put them into the queue. ·Queue Password You can require agents to enter a password before they can login to this queue.
  • Page 94 MyPBX U100/U200 Administrator Guide ·Frequency How often to announce a prompt to the caller. 4) Events If a caller presses the key while waiting in the queue, this setting selects which action should process the key press. 5) Failover-Destination Define the failover action. A failover occurs after the user reach the Queue max wait time.

  • Page 95: Conferences

    MyPBX U100/U200 Administrator Guide Conferences 6.4.4 Figure 6-44 Conference Calls increase employee efficiency and productivity, and provide a more cost-effective way to hold meetings. Conference agents can dial * to access to the settings options and the admin can kick the last user out and can lock the conference room.

  • Page 96: Inbound Routes

    MyPBX U100/U200 Administrator Guide Inbound Routes 6.4.5 Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours Figure 6-46 There is a default inbound route for all the trunks and set IVR as the destination, you can edit it or create a new one for your demands or you can delete multiple outbound routes at once as required.
  • Page 97 MyPBX U100/U200 Administrator Guide Figure 6-47 1) General ·Route Name A name for this inbound route. E.g. “pstnin” etc. ·DID Number Define the expected DID Number if this trunk passes DID on incoming calls. Leave this field blank to match calls with any or no DID info. You can also use pattern matching to match a range of numbers.
  • Page 98 MyPBX U100/U200 Administrator Guide N: Any Digit from 2-9 [12345-9]: Any digit in the brackets (in this example, 1, 2, 3, 4, 5, 6, 7, 8, 9) The “.” Character will match any remaining digits. For example, “9011.” will match any phone number that starts with “9011”, excluding “9011” itself.
  • Page 99 MyPBX U100/U200 Administrator Guide 6.7.4 chapter configure the callback function, please refer to How do I configure distinctive ring tones? Please refer to APPENDIX Currently distinctive ringtone can be compatible with Yealink and Snom phone. 2) Member Trunks This area allows you to select which trunks will be member trunks for this route.
  • Page 100 MyPBX U100/U200 Administrator Guide Note: This function only supports T.38 faxes. ·Outbound Routes Route the incoming calls to a specific outbound route. This function is mainly used for the connection of two branches. For example: Company A locates headquarters in the USA with a branch B in China.
  • Page 101 MyPBX U100/U200 Administrator Guide If Choosing a VoIP extension, the fax will be sent to the extension’s voicemail as an attachment. Note: If you want to receive faxes with custom Email address, the “SMTP settings” of “Voicemail Settings” should be configured successfully in advance.

  • Page 102: Audio Settings

    MyPBX U100/U200 Administrator Guide 6.5 Audio Settings Custom prompts are supported in MyPBX. You can use the Audio In (only for U100, U200, U300) and change the system prompts to your local country’s prompt. Custom Prompts 6.5.1 We can record or upload the prompts in this page, you can also play it directly to confirm if it’s a valid one, you can also download it and save it as an backup...

  • Page 103: Music On Hold Prompts

    MyPBX U100/U200 Administrator Guide Figure 6-50 The administrator can also upload prompts by doing the following: 1) Click “Upload Prompt”. 2) Click “Browse” to choose the desired prompt. 3) Click “Upload” to upload the selected prompt. Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s;...

  • Page 104: System Prompts Settings

    MyPBX U100/U200 Administrator Guide Figure 6-52 Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s; Alaw/Ulaw 8 kHz, Mono, 1 Kb/s; PCM 8 kHz, Mono, 16 Kb/s.

  • Page 105: Basic Settings

    MyPBX U100/U200 Administrator Guide 6.6 Basic Settings There are some basic settings we need to configure MyPBX U100&U200, like the general preferences, business hours, feature codes, and voicemail settings. General Preferences 6.6.1 In this page, there are some general settings of MyPBX.
  • Page 106 MyPBX U100/U200 Administrator Guide .Maximum concurrent calls Maximum concurrent calls limits. The default value 0 means no limit. ·Music on hold Used to set hold music for the system. Note: if you need use the “live music” from “Audio In” interface, please choose “external music”...
  • Page 107 MyPBX U100/U200 Administrator Guide ·Follow Me Prompt When set “Follow me” to “Transfer to number” on the extension page (e.g. when 500 is busy, transfer to 501), while 500 is busy, the call will be transferred to 501. If “Enable Follow Me Prompt” choosing yes, there will be prompt before transferring the call.

  • Page 108: Business Hours

    MyPBX U100/U200 Administrator Guide The default value is 630 to 639 ·Conference Extensions The default value is 640 to 659 ·IVR Extensions The default value is 660 to 679 ·Queue Extensions The default value is 680 to 689 Business Hours 6.6.2...

  • Page 109: Feature Codes

    MyPBX U100/U200 Administrator Guide ·Disable Office closed timing By dialing *081 (*081 is the default code) on an extension will disable the Office Closed Timing. 3) Add office hours You can setup the business hours here. 4) Add Holiday You can setup the holidays here.
  • Page 110 MyPBX U100/U200 Administrator Guide Users can check their Voicemail by dialing *2 on their phone (*2 is the default setting). ·Voicemail for Extension Users can leave a voicemail to other extensions by dialing # on their phone or the incoming call could be forwarded to an extension’s voicemail directly. (# is the default setting).
  • Page 111 MyPBX U100/U200 Administrator Guide dialing *91501 to listen to extension 501, you can also talk with 501 too. ·Barge Spy In this mode, you can barge in both extensions involved in the call, for example dialing *92501 to barge in and talk with extensions on both sides.

  • Page 112: Voicemail Settings

    MyPBX U100/U200 Administrator Guide Users may disable busy forward by calling *072 on their phone (*072 is the default setting) ·Enable Forward No Answer Users may enable no answer forward by calling *73 on their phone (*73 is the default setting) ·Disable Forward No Answer...
  • Page 113 MyPBX U100/U200 Administrator Guide Figure 6-57 1) General Voicemail Settings a) Message Options ·Max Messages per Folder Set the maximum number of messages that can be stored in a single voicemail box. ·Max Message Time Set the maximum length of a single voicemail message.
  • Page 114 MyPBX U100/U200 Administrator Guide ·Unavailable Prompt Greeting played when the extension called is Unavailable. Skip greeting: Do not play a greeting. Play Unavailable greeting: play the extension Unavailable greeting. ·Leave a Message Prompt Greeting played to ask the caller to dial 5 to leave a message.
  • Page 115 MyPBX U100/U200 Administrator Guide ·Password The password for the email address used above ·SMTP Server The IP address or hostname of an SMTP server that the MyPBX will connect to in order to send voicemail messages via email, e.g. mail.yourcompany.com.

  • Page 116: Advanced Settings

    MyPBX U100/U200 Administrator Guide 6.7 Advanced Settings SIP Settings 6.7.1 Figure 6-59 1) General ·UDP Port Port used for SIP registrations. The default is 5060. ·TCP Port Port used for SIP registrations. The default is 5060. ·TLS Port Port used for SIP registrations. The default is 5061.
  • Page 117 MyPBX U100/U200 Administrator Guide ·TLS Client Method When using MyPBX as TLS client, specify the protocol for outbound TLS connections. You can select it as tlsv1, sslv2 or sslv3. ·RTP Port Start Beginning of RTP port range ·RTP Port End End of RTP port range ·DTMF Mode...
  • Page 118 MyPBX U100/U200 Administrator Guide Please enable this option when your SIP trunk contains more than one IP address. ·User Agent To change the user agent parameter of asterisk, the default is “MyPBX”; you should change it if needed. 2) NAT...
  • Page 119 MyPBX U100/U200 Administrator Guide ·External Refresh Interval If an external host has been supplied, you may specify how often the system will perform a DNS query on this host. This value is specified in seconds. ·Local Network Identification Used to identify the local network using a network number/subnet mask pair when the system is behind a NAT or firewall.
  • Page 120 MyPBX U100/U200 Administrator Guide A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet. u-law: A PSTN standard codec, used in North America, which provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call.
  • Page 121 MyPBX U100/U200 Administrator Guide When the network capacity is insufficient, QoS could provide priority to users by setting the value. 5) T.38 Figure 6-63 · Re-invite SDP Not Add T.38 Attributes If set to Yes, SDP in re-invite packet will not add T.38 attributes.
  • Page 122 MyPBX U100/U200 Administrator Guide ·180 Ringing It is set when the telecom provider needs. Usually it is not needed. ·Remote Party ID Whether to send Remote-Party-ID on SIP header or not. Default: no. ·Allow Guest Whether to allow anonymous registration extension or not. Default: no.

  • Page 123: Iax Settings

    MyPBX U100/U200 Administrator Guide IAX Settings 6.7.2 Figure 6-65 1) General ·Bind Port Port use for IAX2 registrations, Default is 4569. ·Bandwidth Low/medium/high with this option you can control which codec to be used. ·Min Registration Time Minimum duration (in seconds)of an IAX2 registration. The default is 60 seconds.

  • Page 124: Blacklist

    MyPBX U100/U200 Administrator Guide SPEEX: Speex is an Open Source/Free Software patent-free audio compression format designed for speech. The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs. Moreover, Speex is well-adapted to Internet applications and provides useful features that are not present in most other codecs.

  • Page 125: Callback Settings

    MyPBX U100/U200 Administrator Guide Callback Settings 6.7.4 MyPBX allows caller A to dial an inbound route number, and after hearing the ring, A can hang up the call or wait for MyPBX to cut off the call, then MyPBX will call A with this number.
  • Page 126 MyPBX U100/U200 Administrator Guide Step 2: Create Callback number Figure 6-70 Step 3: Create Callback Rules You will need to create callback rules when the system should strip or add digits. Figure 6-71 ·Trunk Name Choose the trunk with callback rules ·Strip digits from front...

  • Page 127: Dnis Settings

    MyPBX U100/U200 Administrator Guide DNIS Settings 6.7.5 DNIS (Dialed Number Identification Service) is a telephone service that identifies for the receiver of a call the number that the caller dialed Figure 6-72 Note: If DID is not configured here, all the calls via this trunk will show the DNIS instead of the original caller ID.
  • Page 128 MyPBX U100/U200 Administrator Guide Figure 6-73 1) General ·DISA Name Give this DISA application a name to help you identify it. ·PIN The password for this DISA ·PIN Settings Click to add, delete or edit PIN list. ·Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number.

  • Page 129: Pin User Settings

    MyPBX U100/U200 Administrator Guide PIN User Settings 6.7.5 PIN User is used to manage lists of PINs that can be used to access restricted features such as Outbound Routes. Figure 6-74 1) Options ·Access Code .Dial this code to access PIN.

  • Page 130: Pin Settings

    MyPBX U100/U200 Administrator Guide of calls in relation to particular activities or clients. They can also be used to keep track of calls by particular users or sets of users. • PIN entered are checked against those stored by the system. If an invalid PIN is entered, the PIN is requested again.

  • Page 131: Paging Groups

    Note: A paging group can have a maximum of 20 members. Figure 6-77 There are two types of paging groups in MyPBX U100&U200. 1. Internal paging Group In this mode, if you dial its number, MyPBX will help to pick up those chosen members and you can talk directly without any rings.
  • Page 132 MyPBX U100/U200 Administrator Guide Figure 6-78 ·Paging Group Number Define the numbered extension that may be dialed to reach this group. ·Duplex Paging is typically one way for announcements only. Checking this will make paging duplex, allowing all users in the group to talk and be heard by all.

  • Page 133: Sms Settings

    MyPBX U100/U200 Administrator Guide Figure 6-79 6.7.9 SMS Settings When GSM/UMTS modules are installed, SMS feature is supported. 1) Enable SMS to Email Figure 6-80 If you enable this, as soon as the GSM/UMTS trunks receive a short message, MyPBX will send the text of this message to the email addresses listed on the Email List.
  • Page 134 MyPBX U100/U200 Administrator Guide 2) Enable Email to SMS If you enable this, you can use MyPBX to send out message by sending an email to the specified address. Figure 6-82 ·Enable Country Code If you want to add country code before the dialed numbers, please tick this.

  • Page 135: Certificates

    MyPBX U100/U200 Administrator Guide ·Email Address This email address will be used to: 1. Send email to the addresses listed on “SMS to Email” setting. 2. Receive email and send the text of the email to the target mobile number by SMS.

  • Page 136: Reports

    MyPBX U100/U200 Administrator Guide 7 Reports Click to access. We can check the call detailed logs for accounting and system log for debugging Call Logs The call Log captures all call details, including call time, caller number, callee number, call type, call duration, etc. An administrator can search and filter call data by filter the call logs by call date, caller/callee, trunk, duration, billing duration, status, communication type and Pin User.

  • Page 137: Addons

    MyPBX U100/U200 Administrator Guide ·Enable Hardware Log Save the information of hardware; (up to 4 log files) ·Enable Normal Log Save the prompt information; (up to 16 log files) ·Enable Web Log Save the history of web operations (up to 2 log files) ·Enable Debug Log...

  • Page 138: Call Recording

    Before you install an addon, you should have a license. You can buy the license from Yeastar. Figure 8-1 8.1 Call Recording After you install “Call Recording” module, MyPBX U100/U200 can record all the calls automatically, and store the recording in USB device. For more details about call recording, please refer to Appendix 8.2 MyPBX Client...

  • Page 139: Hotel Module

    MyPBX U100/U200 Administrator Guide to monitor charges, spot misuse, and enhance efficiency. With Billing System, call accounting are just clicks away. For more details about Bill System, please refer to the link below: http://www.yeastar.com/Solutions/Billing_System_Solution.asp 8.4 Hotel Module MyPBX Hotel Module is designed for inns and hotels. The features include Room Status, Booking, Check In, Check Out, Wakeup Call, Do Not Disturb, Mini Bar, and Billing Report.

  • Page 140: Use Mypbx

    MyPBX U100/U200 Administrator Guide 10. Use MyPBX Figure 10-1 10.1 Make outbound calls To make an outbound call, we need to add trunk first. There are 3 types of VoIP Trunk: ·VoIP Trunk: Connected to remote VOIP service server. You should get an IP address with user name/ password from the provider.

  • Page 141: Sample Routing Via Voip Trunk

    MyPBX U100/U200 Administrator Guide Sample Routing via VoIP Trunk Let’s configure all inside extensions to dial “0” through the VoIP Trunk. 1. Add VoIP Service Provider Before we do add this, please make sure you have a VoIP Trunk account.
  • Page 142 MyPBX U100/U200 Administrator Guide starting with 0 will have their first digit stripped off (digit 0) and will be sent to the SIP Trunk. Figure 10-3 Now that we have added two outbound dialing rules, any call starting with 9 will be routed to the PSTN, and any number starting with 0 will be routed to the SIP Trunk.

  • Page 143: Incoming Call

    MyPBX U100/U200 Administrator Guide 10.2 Incoming call Sample Routing to an IVR Let’s configure an incoming call to route to the IVR. In the IVR itself, let’s configure digit 0 to route the call to extension 300, and digit 1 to route the call to ringgroup.
  • Page 144 MyPBX U100/U200 Administrator Guide Figure 10-5 144/195...

  • Page 145: Appendix A Faq

    MyPBX U100/U200 Administrator Guide APPENDIX A FAQ Q1. How to Register SIP device? 1) Register SIP soft phone Download the x-lite softphone from CounterPath website www.counterpath.com After installing the x-lite, right click the panel and select the SIP Account setting and then configure it.
  • Page 146 MyPBX U100/U200 Administrator Guide Storage Before External storage can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine. Once that has been set up, please follow the steps below. Step 1 Add a new folder, rename it, and set this new folder’s share Properties according to Figure B-1.

  • Page 147: Appendix C How To Configure Nat Setting

    MyPBX U100/U200 Administrator Guide Figure B-2 External storage Setting Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored. Net-Disk Share Name: Change this to the name of the shared folder where backups will be stored.
  • Page 148 MyPBX U100/U200 Administrator Guide Setting When MyPBX is behind a NAT (firewall), you need to configure NAT setting on MyPBX if you want to use a remote extension. Please follow section 1 or 2 below depending on your network configuration.

  • Page 149: Appendix D How To Use Auto Provision

    MyPBX U100/U200 Administrator Guide 2. If MyPBX has a public IP (i.e. is connected directly to your internet service provider), the network settings should be configured according to Figure C-3: Figure C-3 Now, MyPBX has been configured as a public IP, so there is no need to configure NAT again, just leave all settings in “NAT”...
  • Page 150 MyPBX U100/U200 Administrator Guide Figure D-1 Step2. Enable DHCP Server on MyPBX. Login MyPBX web interface, “System”  “Network Preferences” -> “DHCP Server”  “Enable DHCP Server”. Figure D-2 150/195...
  • Page 151 MyPBX U100/U200 Administrator Guide Step3. Configure phones on MyPBX auto-provision page. 1. Login MyPBX web interface, “PBX” -> “Extensions” -> “Phone Provisioning” -> “Add Phone”. Figure D-3 2. Fill in the phone detail message on the pop-up windows. Input IP Phone’s MAC address, configure Name, Call waiting, Line, Extension, Label, Line active for the phone.
  • Page 152 MyPBX U100/U200 Administrator Guide Figure D-4 Step4. Turn on the power and connect the network cable to IP Phone. Remark: The factory default setting of DHCP for IP Phone is enabled, so you can skip this step to step 5.

  • Page 153: Appendix E How Do I Configure Distinctive Ring Tones

    MyPBX U100/U200 Administrator Guide APPENDIX Configure Distinctive Ring Tones Step1: On your IP phone, navigate to the Phone settings web configuration page and find the Distinctive Ring Tone section. For each custom ring tone, enter the Internal Ringer Text (can be digits or text) to trigger the ring tone.
  • Page 154 MyPBX U100/U200 Administrator Guide FigureE-2 Step3. Finish. 154/195...

  • Page 155: Appendix F How To Use Email To Sms

    MyPBX U100/U200 Administrator Guide APPENDIX F How to Use Email to SMS How to use Email to SMS You need to send an email to the specified email address (you set in Email Settings. In this case, it is lears@yeastar.com).The content of this email will be sent to the number you want as a message.

  • Page 156: Appendix G How To Use Did

    MyPBX U100/U200 Administrator Guide 3. Send message with PIN code and default GSM/UMTS port. Format: 500:pincodenumber-phonenumber If the subject is "500:987-12345678", the text of this email (“Welcome to Yeastar!”) will be sent to number "12345678" through the first available GSM trunk ("987"...
  • Page 157 MyPBX U100/U200 Administrator Guide Oceania, is a feature offered by telephone companies for use with their customers' private branch exchange (PBX) systems. In DID service the telephone company provides one or more trunk lines to the customer for connection to the customer's PBX and allocates a range of telephone numbers to this line (or group of lines) and forwards all calls to such numbers via the trunk.
  • Page 158 MyPBX U100/U200 Administrator Guide ·Extension Define the extension for DID number, this field only valid when use E1 trunk for this inbound router. You can only input number and “-” in this field, and the format can be xxx or xxx-xxx. The count of the number must be only one or equal the count of the DID number.
  • Page 159 MyPBX U100/U200 Administrator Guide Figure G-2 Example 2: Step1: You set the DID number (6001-6099 in this example). Step2: You set the Extension (6001-6099 in this example). The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099 (number 6001 to extension 6001, number 6002 to extension 6002).

  • Page 160: Appendix H How To Use Blf Key To Choose The Pstn Line

    MyPBX U100/U200 Administrator Guide Figure G-3 APPENDIX H How to Use BLF Key to 160/195...
  • Page 161 MyPBX U100/U200 Administrator Guide Choose the PSTN line MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone. Follow the steps to do the configuration with your Yealink phone 1.

  • Page 162: Appendix I Mypbx Security Configuration Guide

    MyPBX U100/U200 Administrator Guide APPENDIX MyPBX Security Configuration Guide VoIP attacks, although not an everyday occurrence does exist. While using VoIP, system security is undoubtedly one of the issues we care about most. But with the appropriate configuration, and some basic safety habits, we can improve the security of the telephone system.
  • Page 163 MyPBX U100/U200 Administrator Guide Figure I-2 2. Disable SSH on LAN Settings Page 2.1 Disable SSH Select LAN SettingsEnable SSH. If external debugging isn’t required, please select “No”. Figure I-3 2.2 Change the default password for SSH We can use the Linux command passwd to change root password of MyPBX.
  • Page 164 MyPBX U100/U200 Administrator Guide Figure I-4 2. The default username is root and the default password is ys123456. Figure I-5 3. Use command passwd to change the root’s password Figure I-6 164/195...
  • Page 165 MyPBX U100/U200 Administrator Guide 3. Security Configuration for Extensions 3.1 Change the default SIP Port PBXBasic settingsSIP SettingsGeneralUDP Port Figure I-7 3.2* Disable guest calls PBXBasic settingsSIP SettingsAdvanced SettingsAllow Guest 165/195...
  • Page 166 MyPBX U100/U200 Administrator Guide Figure I-8 3.3* Security Configuration for remote extensions If remote registration isn’t required, please disable it. PBXExtensionsFXS/VoIP Extensions VoIP ExtensionsGeneralVoIP Settings Figure I-9 3.4 Set a robust password and enable IP restriction for extensions 1) Set a new extension password at a higher security level, e.g. AjK5Up1G.
  • Page 167 MyPBX U100/U200 Administrator Guide 192.168.5.136. Figure I-11 4. Set up Proper Firewall Rules Note: Please backup the configurations on backup and restore page before you go ahead. In the case that you lock the device, you can reset to factory default and restore the previous configurations.
  • Page 168 MyPBX U100/U200 Administrator Guide Figure I-12 Step 2. Add a common rule to accept local network access. Create a common rule to allow the all the IP addresses of the local phones to access MyPBX server. For example, if the IP addresses of the local network are 192.168.5.1-254, the configurations could be as below:...
  • Page 169 MyPBX U100/U200 Administrator Guide Protocol: BOTH Port: 1:65535 IP: 110.111.132.6/255.255.255.255 Action: Accept Figure I-14 Step 4. Configure auto blacklist rules Auto blacklist rules: the Server would add the IP address to the blacklist automatically if the number of the packets it sends exceeds the rule you configured.
  • Page 170 MyPBX U100/U200 Administrator Guide Time Interval: 2 seconds Figure I-16 Add an auto blacklist rule for Port: 8022 Rule No.3 Port: 8022 Protocol: TCP IP Packets: 5 Time Interval: 60 seconds Figure I-17 Step 5. Add a Firewall Rule for VoIP trunk registration Note: If there is no VoIP trunk, this rule is not required.
  • Page 171 MyPBX U100/U200 Administrator Guide Figure I-18 Step 6. Add a firewall rule to accept remote access of HTTP port. For example, if the remote access IP is 110.5.14.6, and the port is 80, the configuration could be as below. Name: RemoteHTTP...
  • Page 172 MyPBX U100/U200 Administrator Guide Note: If the remote access of SSH port is not needed, this rule is not required. Name: RemoteSSH Protocol: TCP Port: 8022:8022 IP: 110.5.14.6/255.255.255.255 Action: Accept Figure I-20 Step 8. Add other firewall rules by yourself. For example, if you are using features related to email, you should add the firewall rules for the SMTP server and POP3 server.
  • Page 173 MyPBX U100/U200 Administrator Guide Step 10. The Configuration of firewall settings is completed. See the figures below. Figure I-22 Figure I-23 Step 11. Define the authorized data transmitting rate and drop all other unauthorized hosts. 173/195...
  • Page 174 MyPBX U100/U200 Administrator Guide Note: If we setup IP blacklist rules here, those unauthorized hosts will still be able to send SIP packets into MyPBX if the packets transmitting rate is under the rate defined. But as soon as the transmitting beyond the define rate, the IP will be added into blacklist automatically.
  • Page 175 MyPBX U100/U200 Administrator Guide 5*. Alert Settings After enabling alert settings, if the device is attacked, the system will alert users via call or e-mail. The attack modes include IP attack and Web Login. 5.1 IPATTACK When the system is attacked by some IP addresses, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule.
  • Page 176 MyPBX U100/U200 Administrator Guide Figure I-26 5.2 WEBLOGIN Enter the password incorrectly five times when logging in MyPBX Web interface will be deemed as attack, the system will limit the IP login within 10 minutes and notify the user. Example: Configure to notify extension 500, outbound number 5503301 and E-mail alert@yeastar.com.

  • Page 177: Appendix J How To Set Up Auto Recording

    MyPBX U100/U200 Administrator Guide Figure I-27 APPENDIX J How to Set Up Auto 177/195...
  • Page 178 MyPBX U100/U200 Administrator Guide Recording MyPBX U100/U200/U300 allows you to record the calls automatically. Here is the guide for you to use it. Notes: 1. For usage of the Call Recording addon, please purchase activation code from your equipment provider.
  • Page 179 MyPBX U100/U200 Administrator Guide Figure J-3 Notes: MyPBX firmware upgrade follow-up: · Clean the cache and cookies of the browser before login. · There is a compatibility issue with IE11. Configure IE11 browser "Compatibility View Settings", add MyPBX IP address, and check "Display Intranet sites in Compatibility View"...
  • Page 180 MyPBX U100/U200 Administrator Guide Figure J-5 180/195...
  • Page 181 MyPBX U100/U200 Administrator Guide 3. Network Preferences 3.1 USB Devices Figure J-6 If the format is incorrect, system will prompt you to format it. So click the “Format USB” button. After that the prompt will disappear as Figure J-7 below shows.
  • Page 182 MyPBX U100/U200 Administrator Guide ·Format USB Formatting will erase all data on the USB, and initialize the USB Device. ·Clear USB Clearing will erase all data on the USB. ·Remove USB Safely When ticked, the USB Device will be removed safely.
  • Page 183 MyPBX U100/U200 Administrator Guide ·Record Outbound Prompt If call recording is enabled, the callee of outbound calls will hear the preconfigured prompt reminding them that the conversation is being recorded. If you tick the option “Written to the Recording file”, the prompt will also be recorded.
  • Page 184 MyPBX U100/U200 Administrator Guide 4. Advanced Settings 4.1 Share settings Configure this setting to share the recording files on the network. ·User Name The user name to access the files ·Password The password for the user name ·Share Name The name of the folder showed on the network.
  • Page 185 MyPBX U100/U200 Administrator Guide Figure J-11 Figure J-12 If you change the password of the share folder, the network users may not be able to check the shared files then. Please ask the network user to try: 185/195...
  • Page 186 MyPBX U100/U200 Administrator Guide Step1: Start-> Run -> cmd Step2: net use * /del (there is a space behind *) Step3: Visit the device again with the new password 4.2 Password Settings You can change the password of the account “monitor” here.
  • Page 187 MyPBX U100/U200 Administrator Guide Figure J-14 Figure J-15 Before network disk can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine. Once that has been set up, please follow the steps below.
  • Page 188 MyPBX U100/U200 Administrator Guide Figure J-16 Step 1: Choose a window-based computer that is always in service Step 2: Create a folder Step 3: Share this folder Then we need input the Net-Disk information in “Connect to Network Disk” tab.
  • Page 189 MyPBX U100/U200 Administrator Guide account on PC as a user name here. Net-Disk Share Password: The password used to log into the network share. Leave this blank if it is not required. If the configuration is correct, you will see the Network Disk information.
  • Page 190 MyPBX U100/U200 Administrator Guide 4.4 Auto Recording Management This feature defines whether extensions can check the call recordings or not, we can also set permissions for call recording management. Figure J-20 ·Manager Choose the extension number of the manager. Manager can check the call recordings of the selected extensions in the “Allowed Extensions”...
  • Page 191 MyPBX U100/U200 Administrator Guide “Allow Record Internal”. Finally, we make a call from 102 to 103. As a result, if you log in Web User interface of extension 101, you can check recording logs in “Auto Recordings” page. But log in that of 102 or 103, you can’t find the auto recordings since it doesn’t have permission.
  • Page 192 MyPBX U100/U200 Administrator Guide Figure J-22 ·Start Search You are able to search the recording by Start Date to End Date, Extension, Trunk, Duration and Communication Type. ·The Recording List You can check the ID, Time, Callee, Caller, Trunk, Duration (second), and Communication Type of each recording.

  • Page 193: Appendix K How To Use Ldap

    MyPBX U100/U200 Administrator Guide APPENDIX K How to use LDAP LDAP stands for Lightweight Directory Access Protocol, which is a client-server protocol for accessing a directory service. Normally, it is used as a phone book on MyPBX so that you can search a key word from your IP phone.
  • Page 194 MyPBX U100/U200 Administrator Guide Figure K-2 First fill the fields as the configuration as below: LDAP Name Filter: (|(cn=%)(sn=%)) LDAP Number Filter: (|(telephoneNumber=%)(homePhone=%)(mobile=%)) Server Address: 192.168.5.142 /the IP of MyPBX/ Port: Base: dc= yeastar,dc=cn User Name: cn=admin,dc=yeastar,dc=com Password: ****** /the password you have set on MyPBX/ Max.Hits:...
  • Page 195 MyPBX U100/U200 Administrator Guide Figure K-3 If you enable the “LDAP Lookup for PreDial/Dial”, you can use LDAP feature either in PreDial/Dial page or by pressing DSS Key. <Finish> 195/195...

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