Bell and Howell Sidekick 1200 Operator Maintenance page 25

Symptom
The ADF does not open
when the ADF door
release is pushed.
The document has been
loaded on the feed tray.
But the scanner does not
start scanning.
Multifeed or skewing
problems occur
frequently or the scanner
stops loading while
scanning.
The scanned document
is blank.
Vertical lines appear on
the scanned document.
The scanning density is
uneven.
The color of the scanned
document is extremely
different from the original
document.
Dark spots or noise
appear on the scanned
documents.
"Image Crop" failures
with VRS based
scanning
Possible Cause
The ADF door is not closed properly.
The document is not loaded properly.
The sensor cannot detect the document
as the edge of the document is curled.
The rollers are dirty.
The rollers have reached their life
expectancy.
The document is curled or folded.
An irregular type document needs to be
scanned.
The document has a length of less than
70 mm (2.75 in).
The document to be scanned was loaded
face down (upside down).
The CIS glasses are dirty.
The sensor rollers are dirty.
The CIS glasses or the sensor rollers are
dirty.
The setting of the PC display or the
monitor is wrong.
The CIS glasses or the sensor rollers are
dirty.
Unwanted objects (paper / dust) on CIS
sensor roller.
Push the ADF door release again after you
close the ADF door, until it is locked.
Load the document
See page 22
Flatten the document and load it again.
Clean all of the
See page 36
Replace the paper feed roller, retard roller
modules and sensor rollers. See page 41
Flatten the document and load it again after
reducing the pages.
Make a copy of the document on specified
paper and scan the copy.
Make a copy of the document on paper of
the specified size and scan the copy.
Load the document
See page 22
Clean the CIS
See page 39
Clean the sensor
See page 39
Clean the CIS glasses and the sensor
rollers. See page 39
Adjust the display and monitor setting.
Clean the CIS glasses and the sensor
rollers. See page 39
Examine and clean the sensor roller(s) as
necessary. See page 39
58
Remedy
correctly.
rollers.
correctly.
glasses.
rollers.